379 Ticketing System Jobs - Page 5

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

As a Windows Server Engineer L2 at our company, you will have hands-on experience with Windows servers, virtualization, server hardware, networking basics, and a range of responsibilities that involve both server performance/availability assessment and user support tasks. You will leverage your expertise with Windows operating system and server administration to deploy servers, support day-to-day system performance, troubleshoot system-specific issues by performing log analysis, and maintain server health through proactive analysis. **Duties and Responsibilities:** - Excellent Technical Skills on Active Directory and O365 Administration - Knowledge in SCCM Administration - Providing advanced...

As a Technical Support and End-User Administration specialist, you will be responsible for providing first level Service Desk support to internal employees. Your key responsibilities will include: - Providing phone support for end user problems and requests. - Diagnosing hardware, software, and business application issues. - Using appropriate problem recognition, research, isolation, and resolution steps. - Performing computer hardware and software related repairs. - Performing wireless device troubleshooting. - Keeping detailed records of customer conversations and troubleshooting steps to resolve an issue. - Providing support for facility, remote facility, and home-based users to global em...

Job Description: As a Service Desk Engineer in Chennai, you will be responsible for providing L1/L2 IT support for hardware/software issues. Your key responsibilities will include managing user accounts, troubleshooting network/connectivity problems, and handling the ticketing system to escalate issues as needed. Qualification Required: - Minimum 2 years of experience in a similar role - Any Graduate (IT/CS preferred) Please send your CV to kennedy_vincent@sysfacetech.com for immediate consideration.,

Company Description Kisame Sourcing Private Limited (KSPL) is an HR Consulting firm specializing in end-to-end employee lifecycle management. We offer exceptional services in recruitment, payroll processing, performance management, and policy formation tailored to business needs. KSPL ensures seamless hiring processes, accurate payroll management, robust performance tracking, and comprehensive employee lifecycle management from hire to retire. KSPL is hiring for its esteemed Client in Banking Operation L1 Support Engineer Location: PAN India Job Summary: The L1 Support Engineer will be responsible for providing first-level technical support for banking applications, core banking systems, end...

Job Summary We are looking for a Desktop Support Engineer (L1) to provide first-level IT support for desktops, laptops, and peripherals. The role involves basic diagnosis, troubleshooting, and replacement of hardware components to ensure smooth IT operations. Key Responsibilities Provide L1 support for desktops, laptops, and peripherals. Perform basic diagnosis and troubleshooting of hardware and software issues. Handle desktop/laptop replacement, upgrades, and part replacements (HDD, RAM, battery, etc.). Support OS installation, configuration, and patch updates. Resolve issues related to printers, network connectivity, and common applications. Maintain asset records and update ticketing sys...

Are you technically curious and motivated by customer success Do you have a passion and interest in capital and financial markets Back Office shouldn't be foreign to you. Your function is that of a support analyst post-implementation and post sales. Having the ability to think quickly, provide creative and effective solutions for clients through analytical and technical problem-solving, and support for complex workflow products for both cloud based and on-premise software will ensure your success as a Product Support Business Analyst for Calypso Product. Whether it's coordinating with internal technical development teams or working with customers, you'll be part of a team of problem solvers ...

As an ideal candidate for this position, you should have experience working with a variety of network devices such as Firewalls, Switches, Routers, and Wi-Fi AP or controllers. You should be able to provide details on the models and firmware versions of these devices, as well as your proficiency in CLI or GUI, firmware upgrades, and failsafe restore procedures. Additionally, you should have hands-on experience in dealing with IPS/IDS attacks, setting up IPSEC/GRE/SSL VPN tunnels, and configuring routing protocols like BGP. Your knowledge of Virtualization should be at a specified level (Beginner/Moderate/Advanced), and you should be able to demonstrate your experience in building cloud envir...

As a System Administrator at SyamaDynamic Integrated Services PVT. LTD., your role is crucial in managing and maintaining the IT infrastructure. You will be responsible for tasks ranging from server management to desktop support. Here are the key details of your role: **Responsibilities:** - **Server Management:** - Administer, maintain, and troubleshoot servers running on Linux and Windows platforms. - Perform regular updates, patches, and backups. - **Firewall and Network Management:** - Configure and manage firewalls to ensure network security. - Oversee networking tasks including setting up and maintaining network infrastructure. - **Cloud Services:** - Manage cloud infrastructure on AWS...

You are required to have 2+ years of experience as a Customer Support Analyst. It is essential to have experience in installing and configuring computer systems and applications. Your main responsibility will be to respond to customer inquiries, assist in troubleshooting, and resolve challenges. Additionally, you need to actively update, maintain, and monitor all aspects of computer networks and hardware problems, resolving technical issues related to network interruptions. Keeping a working log for system updates and completion dates is also part of the role. Experience with any ticketing system is preferred. There might be some additional responsibilities based on the position. Qualificati...

Role Overview: You will be providing proactive user helpdesk services to inbound customer service requests. This includes diagnosing and resolving hardware and software issues, performing software distribution, creating and updating tickets, and working with customers to ensure appropriate levels of engagement and communication. You will also interface with customers and internal departments to help resolve basic to moderately complex inquiries, address escalated issues from less experienced team members, and proactively inform your manager about potential problems and suggest improvement actions. Reporting on faulty master data, advising less experienced team members, updating and verifying...

You'll be part of the IT Team responsible for providing technical assistance and support related to computer systems, hardware, or software and providing training to staff on new technologies. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. **Key Responsibilities:** - Provide technical assistance and support for incoming queries and issues related to computer systems & software. - Handle Tier 1 help desk escalations through tickets or phone. - Follow up on outstanding requests and ensure timely resolution. - Log customer/employee queries and analyze call logs to spot trends and underlying issues. - Escalate IT issues to Level 2 s...

Location : Gurugram (On-site) We are seeking a skilled and motivated Desktop Support Engineer with excellent communication skills to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of desktop systems / AV Setup and related technologies. Responsibilities Provide first-line support for desktop systems, including hardware, software, and peripheral devices. Maintain accurate records of support requests and resolutions using our ticketing system. Participate in IT projects and initiatives as required. Assist in the setup and configuration of new hardware , Audio- Video Devices and software app...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

As a Follow-up Manager at RKIT Software Pvt. Ltd., you will play a key role in ensuring that a wide range of agreed actions are being executed across all departments and with the Senior Leadership Team. Your responsibilities will include: - Managing emails, information, and other communications, responding where possible, and highlighting and prioritizing those that require the Director's attention. - Demonstrating excellent communication and interpersonal skills at all levels within the organization. - Handling confidential information with discretion and maintaining organized records, which may involve preparing reports, presentations, and documentation for the Managing Director. - Attendi...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

As a SOC Analyst, you will have the opportunity to jump start your Cybersecurity career, triaging alerts and escalating when necessary. We are looking for an energetic, early career individual who is passionate about Technology and Cybersecurity to join our growing IT Security team! **Key Responsibilities:** - Triage the most recent SIEM and monitoring alerts, review their relevance and urgency - Investigating, documenting, and reporting on any information security issues as well as emerging trends - Conduct threat and vulnerability analysis using provided tools to identify potential attacks and suspicious activity - Utilize interpersonal and technical skills to effectively interact with man...

As a Global HR Process & Application Professional at Epiroc, you will play a crucial role in ensuring an excellent user experience for Epiroc employees in core HR applications. Working in an international environment, you will be part of the Global Center of Excellence within Human Resources, where creativity, innovation, and workplace diversity thrive. Your responsibilities will include: - Being an ambassador for global HR applications like SuccessFactors, Service Now, and Power BI, serving as the first point of contact for users - Collaborating with Global HR Process & Application Specialists to drive digitalization and automation aligned with roadmaps and business strategies - Conducting ...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...