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Procurement & Client Service Desk Chain IQ Group

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Procurement Operations & Client Service Desk Consultant at Chain IQ based in Airoli, Mumbai, your primary responsibility will be to provide operational procurement support for the APAC region. You will be the first point of contact for Chain IQ clients, external procurement partners, and third-party providers, ensuring timely responses and issue resolutions in accordance with agreed SLAs and KPIs. Your duties will include maintaining and documenting client enquiries and resolutions through a ticketing system, escalating complex issues as needed, and managing operational processes to facilitate accurate and timely ordering and receipt of goods and services. Additionally, you will be task...

Posted 3 months ago

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