Senior Customer Care Executive TETRAHED INDIA Private LIMITED

2.0 - 4.0 years

4 - 5 Lacs

hyderabad

Work from Office

Handle inbound calls, chats, and emails related to flight bookings, reschedules, cancellations, baggage, and special assistance. Assist customers in navigating airline fare rules, seat selection, travel guidelines & policies. Coordinate with airline partners and internal ticketing teams to resolve complex cases and ensure seamless travel support. Guide customers on account registration (e.g., MyEagle) and self-service tools to enhance digital engagement. Convert customer inquiries into ticketed sales, including domestic and international sectors. Upsell value-added services such as travel insurance, seat upgrades, baggage add-ons, lounge access, and priority check-in. Promote partner airlines, flexible fare options, and limited-time offers to drive conversions. Actively pitch token of service (gratuity/tips) and collect positive feedback via platforms like Trustpilot, BBB, etc.

Posted 1 day ago

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Immigration Sales Consultant Talent Corner Hr Services

2 - 5 years

3 - 4 Lacs

Bengaluru

Work from Office

Convert leads from inquiries, walk-ins & referrals Upsell insurance, hotels & holiday packages Guide clients on visa sales (USA, UK, Schengen) Book flights via GDS, manage changes/refunds Maintain CRM, meet sales targets, ensure compliance Required Candidate profile Exp in B2C visa/ticketing sales | Strong upselling, cross-selling, negotiation | Fluent in English, Hindi, regional langs | CRM & GDS (Amadeus, Galileo) | Lead gen | Customer-focused & driven

Posted 4 months ago

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