4 Ticketing Procedures Jobs

As a Reservation Agent, your primary responsibility is to provide exceptional customer service by assisting clients with their travel bookings. Success in this position means ensuring seamless reservations, addressing customer inquiries and concerns, and maintaining up-to-date knowledge of airline ticketing procedures and reservation systems. Your role is crucial in contributing to the overall operational efficiency of the organization. You will be responsible for utilizing your technical skills, including proficiency in reservation systems such as Galileo, Amadeus, or Sabre, to facilitate accurate and efficient bookings. Additionally, your data analysis capabilities will be essential in identifying booking trends and optimizing the reservation process. In terms of customer service skills, effective communication is key. Your ability to communicate clearly and professionally, both verbally and in writing, will enable you to assist customers effectively and build strong relationships. Furthermore, your problem-solving skills will be instrumental in resolving any issues that may arise during the booking process, ensuring customer satisfaction. Moreover, your interpersonal skills play a vital role in building rapport with customers and colleagues alike. By fostering positive relationships and demonstrating a customer-centric approach, you will contribute to a positive work environment and enhance the overall customer experience. In summary, as a Reservation Agent, you will be an integral part of the organization, utilizing your technical expertise, customer service skills, and interpersonal abilities to deliver exceptional service and support to clients.,

You are a motivated and detail-oriented Air Ticketing Executive, and you will be joining a growing team in the travel and tourism industry. This entry-level opportunity is perfect for individuals passionate about aviation and looking to establish a career. Your primary responsibilities will include managing airline ticket reservations, ensuring accurate issuance, and providing exceptional customer service for travel packages. Your duties will involve processing airline bookings efficiently using GDS platforms such as Amadeus, Sabre, and Galileo. Additionally, you will be responsible for issuing and reissuing airline tickets, handling cancellations, and processing refunds in adherence to airline policies. It is crucial to offer clients precise and up-to-date information on flight schedules, fare rules, and travel requirements. You will assist customers with booking inquiries, resolve ticketing issues promptly, and maintain accurate records of all ticketing transactions. Staying updated on the latest airline fare structures, ticketing procedures, and travel advisories is essential. You will collaborate with the tours and operations team to ensure seamless travel arrangements and handle customer complaints and queries related to air travel and ticketing professionally. Qualifications: - High school diploma or equivalent; a degree or diploma in travel and tourism is advantageous. - IATA certification in air reservation, ticketing & reporting is required. - Basic computer literacy and proficiency in Microsoft Office Suite. - Excellent communication and customer service skills. - Strong attention to detail and accuracy. - Ability to thrive in a fast-paced environment. - Willingness to learn and adapt to new technologies and airline policies. Desired Skills and Experience: - Minimum 1-2 years of experience in customer service or support roles, preferably in tech or app-based businesses. - Strong communication skills in English and Hindi (additional regional languages are a plus). - Patience, empathy, and a problem-solving attitude. - Ability to handle multiple queries efficiently in a fast-paced environment. - Basic technical knowledge of mobile apps and social platforms is preferred. - Familiarity with CRM tools and customer support software is advantageous. - Flexibility to work in shifts as per business requirements. If you are ready to take on this exciting opportunity and meet the above qualifications, please contact HR at 8448680754.,

We are seeking a skilled and experienced Flight Specialist to join our travel company. As a Flight Specialist, you will be responsible for handling flight bookings & flight operations and providing exceptional customer service to our clients as well as our sales team. Your primary goal will be to ensure smooth and efficient flight experiences. Must have very strong dealing with all airlines. Responsibilities: Handle all aspects of flight bookings, including searching for available flights, securing reservations, and issuing tickets. Assist clients in selecting appropriate flight options based on their preferences, budget, and travel requirements. Provide accurate and up-to-date information on flight schedules, fares, and travel regulations to clients. Coordinate with airlines and other travel partners to secure the best possible flight arrangements for clients. Handle changes or cancellations to flight bookings, ensuring minimal disruption to clients' travel plans. Resolve any flight-related issues or complaints in a professional and timely manner. Relationship Management and Airline Contracting. Requirements: Minimum of 1-2 years of experience in a similar role, preferably in a travel agency or airline environment. In-depth knowledge of airline industry practices, flight reservation systems, and ticketing procedures. Familiarity with different airline policies, fare structures, and travel regulations. Strong customer service skills with the ability to handle customer inquiries and resolve issues effectively. Excellent communication and interpersonal skills to interact with clients, airlines, and travel partners. Proficient in Amadeus and Galileo software. Show more Show less

We are looking for a skilled and experienced Ticketing and Travel Visa Specialist to become a part of our dedicated travel and tourism team. You should have a deep understanding of ticketing procedures, travel visa requirements, and proficiency in reservation systems like Amadeus and Galileo. Your role will involve managing domestic and international flight bookings, issuing tickets, guiding clients through visa application processes, and ensuring compliance with airline policies. Your organizational skills, attention to detail, and customer-centric approach will be vital in ensuring seamless travel arrangements for our clients. Your responsibilities will include handling flight bookings using Amadeus and Galileo, issuing, reissuing, and refunding tickets, guiding clients through visa application processes, staying updated on visa policies, liaising with consulates, providing customer support, resolving travel plan issues promptly, generating travel reports, monitoring industry trends, suggesting cost-effective travel options, and undertaking any other tasks assigned by the organization. Job Requirements: - Proven experience in ticketing and travel visa processing. - Proficiency in Amadeus and Galileo reservation systems. - Strong knowledge of airline fare structures and visa requirements. - Excellent communication and interpersonal skills. - Ability to multitask and work efficiently in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Fluency in English; additional languages are a plus. - Certification in Amadeus or Galileo. - Background in travel and tourism or a related field. - Experience with group bookings and corporate travel. We Offer: - A full-time position with competitive benefits. - An exciting and collaborative work environment with opportunities for professional growth. - A commitment to delivering exceptional travel solutions. - A rapidly growing organization with effective communication channels with the management. Application Process: If you believe you have the required skills for this role, please send your resume to hr@zuarglobal.com. Our team will reach out to you shortly after reviewing your application.,