1317 Ticketing Jobs - Page 7

We are looking for a detail-oriented and highly organised Ticketing Coordinator to join our team. In this role, you will collaborate closely with our internal ticketing team, venues, and box offices to manage ticketing logistics for active tour dates. This position is essential in ensuring accurate ticketing operations and timely execution of ticketing plans across multiple events. Key Responsibilities Collaborate with the internal ticketing team to build and manage comprehensive ticketing plans for all active tour dates. Communicate directly with venues and box offices to: Request and confirm updated ticket counts Secure seat allotments and verify seat locations Clarify event-specific ticketing logistics Manage ongoing communications via email and phone with venue partners and box office contacts. Deliver accurate and timely will-call lists to project managers for touring events. Support the management of internal hold requests and comp ticket allocations. Assist in implementing ticketing directives from the Business Development team and ticketing managers. Maintain meticulous documentation and version control across ticketing plans and venue communications. Requirements Advanced proficiency in Microsoft Excel; must be comfortable using: Pivot Tables XLOOKUP and/or VLOOKUP SUMIFS and other conditional formulas Excellent written and verbal communication skills. Comfortable making high-volume outbound calls and managing detailed email threads. Proven ability to meet tight deadlines and thrive in a fast-paced environment. Strong attention to detail and high accuracy in data entry and reporting. Previous experience in ticketing or live event operations is a strong plus. Self-starter with the ability to manage and prioritise multiple projects simultaneously. Comfortable working collaboratively with cross-functional teams

Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned. - Credit appraisal for BL Doctor Loans files for the assigned location - Keeping delinquency under control - Compliance of policy and processes - Reporting of location metrics like Login, Approval, Disbursal, Rejection, Deviation on monthly basis as per prescribed format - Market Research and Feedback for new product launch. - Feed back on credit policy based on market conditions. Required Qualifications and Experience Chartered Accountant /MBA Finance with 2-3 years of relevant experience. Has worked with reputed Bank/Financial Institution in unsecured high ticket size loans. Positive attitude and team player

Remote Work: Hybrid Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer s and partner s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We ve only begun reimaging the future - for our people, our customers, and the world. Let s create tomorrow together. Analyzes, develops, designs, and maintains software for the organizations products and systems. Performs system integration of software and hardware (if required) to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions. Responsibilities: 1. Follows established Agile process and QA best practices, process, and guidelines for high quality software releases. 2. Develops, maintains, and executes test cases and automated test suites and scripts. 3. Works from written and verbal descriptions, or defined acceptance criteria to perform testing. 4. Performs tests of software products in accordance with test plans and procedures. 5. Identifies actual or potential problems in test plans or software products. 6. Records results of tests and maintains documentation as required. 7. Executes various testing activities such as Acceptance, Regression, System, Functional, Integration. 8. Assists product development team in the diagnosis and replication of product failures. 9. Assists in accurate problem identification, root cause analysis, ticket documentation and resolution, as required. 10 Reviews and validates engineering documentation, as required. 11. Assists software engineer with software release process. 12. Works under close supervision 13. Works with latest technologies and new approaches Qualifications: U.S. Only: Bachelors degree required 0 to 2 years of experience Quantitative and problem solving skills All other Regions: Bachelors Degree 0 to 2 years of experience Quantitative and problem solving skills To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. ", "

Are you Interested in working for an international and diverse company? Interested in working for a company that is dedicated to sustainability? Looking to use your troubleshooting skill? If so, read on! Esko , a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters to provide the most innovative, integrated platform and comprehensive portfolio of tools that intelligently digitize, connect, automate, and accelerate the concept to market processes for every packaged product. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. Career development is important to us - you ll find associates who are as certain about their impact as they are about where they re headed next. You ll find the Veralto Business System, which makes everything possible. You ll also see a company that investors trust our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. We hope you ll see yourself here, too. What you find at Veralto and within yourself might just change the world. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. The Service Desk Engineer is responsible for providing remote technical support and assistance to end-users across the organization. They will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of systems, and delivering exceptional customer service. The ideal candidate will have a strong technical background, excellent communication skills, and flexible to work in 24/7 environment. This role will be located in Bangalore and this role is ON-Site. In this role, a typical day will look like: Provide remote technical support and assistance to end-users, addressing basic software and account related issues like password troubleshooting, bit locker recovery, and O365 tools. Respond to incoming support requests via various channels (phone, email, chat), ensuring timely and accurate resolution that align with SLAs and KPIs. Troubleshoot and diagnose technical issues reported by end-users, utilizing remote tools and diagnostic techniques. Escalate complex or unresolved issues to appropriate support teams or senior analysts for further investigation and resolution. Follow standard operating procedures to assist with IT account provisioning and deprovisioning. Maintain thorough and accurate records of support interactions, actions taken, and resolutions provided. Provide clear and concise instructions to end-users regarding system usage, troubleshooting steps, and preventive measures. Contribute to the knowledge base by creating and updating support articles, guides, and FAQs. Stay updated with the organizations IT policies, procedures, and technologies to ensure accurate and effective support delivery. The essential requirements of the job include: Strong knowledge of IT fundamentals, including hardware, operating systems (MAC, Windows 10, 11), networking, and productivity software such as PDF software, Office 365. Proficiency in troubleshooting common desktop, laptop, and mobile device issues. Familiarity with remote support tools and technologies. Active Directory User Administration. Excellent communication skills, both verbal and written, with the ability to communicate technical information effectively to non-technical users. Customer-centric approach with a passion for delivering exceptional customer service. Strong problem-solving and analytical skills, with the ability to multi-task and quickly diagnose and resolve technical issues. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Experience working with IT Service Management practices (e.g. Incident/problem/change management, etc.) using enterprise ticketing systems and tools. Flexible to work in different shifts to provide 24/7 support. At Esko , a Veralto Company , innovation comes in every color and never in the same package. Join Esko and see how diversity of people and thought fuels a career journey like no other. Create unique technology solutions for the packaging value chain, bring new ideas to life, make and influence decisions, and experience career growth, rewards, and recognition in our global Packaging & Color organizations. Esko is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World s Most Vital Resources. DIVERSITY & INCLUSION : At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. What We Value We believe that real breakthroughs come from teams that think big and respect each other s differences - different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers most pressing needs. And we would love to have you on this journey with us! Apply today. Our Culture More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. Our Values We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring impact Our offer We grow talent; we give you the opportunity to develop your career based on your strengths. ESKO is a career destination for engaged passionate and talented people who are driven to seek innovation, growth and opportunity. A career with ESKO will push you and challenge you, providing growth opportunities and the prospects to advance your career. If you are a driven high achiever, you will work with committed, like-minded people, giving you the support to reach your full potential. At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of curious associates. Equal Opportunity: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, colour, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance

Job Description:- Min 1-1.5 yrs. of experience on Avaya voice Platform. 8*8 Rotational shifts Monitoring and providing break fix services to DHL offices in Chennai. Configuration of extension and Agent ID. Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices. Should know how to take trace. Providing technical support to end user on Avaya and related queries. Should be well experienced on Avaya IP phones installation, configuration, and troubleshooting. Should be familiar with Avaya Phone configuration techniques. Should have hands on experienced on Avaya software such as 1x telecommuter or any other soft phone techniques. Should have the knowledge on vector, VDN and announcement. Should know the ACM ( Avaya Communication Manager) and Gateway function in detail. Troubleshooting, logging calls for L2 incidents follow up with Service provider until closure of incident. Hands on experienced on Avaya dialer techniques, Skype, Audio code etc Coordination with Malaysia and purge team ( DHL ITS team) for L2/ L3 support. Monitoring of Trunk Monitor of PRI lines ( MTNL, BSNL, TATA, BSNL, MTNL, Reliance, Airtel etc. Attending to monitor and breakdown calls of PRI/ BRI leased line at L1 level & follow up with service provider. Work with internal & external stakeholders to address the incident. Familiar with service desk ticketing application. Vendor management. Managing end-to-end user queries related to Avaya and related device. Reasonable English Ability to work in window of 8am to 8 pm. ( 9hrs rotational shift) Ready to work 6 days week. Readiness to work on week offs sometimes on need basis. Avaya voice skills experience is a must. Client interview to happen post which position shall be closed. Candidate worked on call center environment will be right fit for the requirement. Candidate from VIS network and AGC Company will be preferred.

Hey, If you re someone who types faster than they talk, can troubleshoot in your sleep, and finds joy in writing FAQs that actually help you ll feel right at home here. As a Customer Support Executive at Saleshandy, you ll be the go-to guide for 4,000+ users, helping them thrive with our outreach platform. Youll juggle live chats, improve our help center, and turn customer questions into product gold. Bonus: you ll also get to play with cool AI tools. Why this role rocks (EVP) Purpose You ll be the voice (or rather, the fingers) behind the scenes helping customers succeed every day and youll see the direct impact of your work. Growth This isn t a dead-end support gig. We re scaling fast, and you ll grow with us. Think team lead, CS ops, customer education your ambition sets the path. Motivators Perfect for someone who thrives on quick wins, loves diving into SaaS products, and gets a kick out of helping people figure things out (even when they swear they already tried turning it off and on again). Major Objectives 1. Own the Live Chat Game Within 90 days, handle 85%+ of customer chats and emails with 2. Build a Help Center Worth Bookmarking Rewrite or create 25+ killer FAQ articles by end of Q2. Use feedback and analytics to power smarter chatbot replies and reduce repeat tickets. 3. Turn Support into Product Fuel Every week, send Product and Tech a hotlist of customer trends, bugs, and brilliant feature requests. Use tagging, AI clustering, or a bit of magic to back it all up. Critical Subtasks 1. Audit Support Operations (Days 1-60) Evaluate workflows, ticket types, and tool usage. Share 3+ actionable fixes to improve efficiency. [AI-supported] 2. Launch 30-60-90 Day Ramp Plan Master tools and product. Handle tickets independently by Day 60. Start mentoring peers by Day 90. 3. Collaborate Cross-Functionally Join bi-weekly syncs with Product and Sales. Track shared tasks to improve FAQ and feature adoption. [AI-supported] 4. Run Product Walkthroughs Lead 4+ sessions/month. Track impact on product usage and share insights with support leads. 5. Lead Strategic CSAT Project Pilot an automated CSAT tracking improvement using AI tools. Deliver measurable results by end of Q2. [AI-supported] 6. Handle Escalations & Outages Be available for urgent issues. Deliver reports within 48 hrs post-incident with root cause and fixes. 7. Continuously Integrate AI Within 90-180 days, identify tasks to automate with AI, run pilots, and report improvements. [AI-integrated] Culture + Vibes We re lean, fast, and allergic to corporate fluff. You ll get autonomy, feedback, and endless learning plus teammates who obsess over doing right by the customer. If you re coachable, curious, and cool under pressure, you ll crush it here. Perks Personal Development an annual budget for books, courses, and conferences Medical Insurance we offer health insurance allowance to all teammates Annual team retreats to amp up the entire teams energy every year, we take a retreat and you will decide on the place. So, think you re a good fit? Then let s roll. Step 1: Hit Apply, Answer pre-screening questions being yourself. Step 2: Call with the Hiring Manager. Step 3: Work on a small assignment. Step 4: Call with the Reporting Manager. Step 5: Job Offer and welcome to the ikigai tribe!

ROLES & RESPONSIBILITIES Reviews alerts generated by SentinelOne and implements appropriate containment and mitigation measures Proficient in SIEM, with a focus on QRadar SIEM, as well as threat monitoring and hunting within SIEM environments. Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the TT client matters Internally escalates support ticket / alerts to Tier II-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATT&CK framework at an intermediate level Proven ability to work independently and solve complex problems with little direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Associate s degree and 6+ years of IT related experience or Bachelor s Degree and 2-5 years related experience Current or previous knowledge of, or previous experience with, Endpoint Detection and Response (EDR) toolsets General knowledge of the Incident Handling Lifecycle Ability to communicate in both technical and non-technical terms both oral and written DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. #LI Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

What you get to do in this role: Design and deploy networks based on business and technical requirements. Partner with project and program managers to meet overall timelines and resolution of issues. Operate and troubleshoot networks to identify and resolve issues quickly. Take a lead role in the engagement and mitigation of outage causing events or issues. Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system. Perform non-critical investigations into functionality that is not working as desired. Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage. Review, consult and prepare for planned change introduction to production environment. Participate in rotating on call schedule with other members of the team including weekends. Partner with teams to plan and execute software code upgrades and device maintenance. Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements. Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives. Sample first 6-month deliverables Quickly integrate into the environment and gain a solid understanding of network architecture, organization, and process/procedures. Deploy capacity into a datacenter based on demand. Participate in incident bridges and serve as the networking engineering resource to troubleshoot and mitigate outages. Take ownership of a minimum of two datacenters perform all sustainment engineering functions. Partner with the SRE team to identify and solve one network process issue. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. The candidate should have a solid foundation in networking including routing, switching, security and load balancing. A minimum of 5 years of experience in working on Internet and data center networks. 2+ years of experience with cloud computing technologies (e.g. Azure, AWS, Google Cloud Platform, etc.) across Windows and/or Linux Azure Core Platform: Compute, Storage, Networking. Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux. Continuous Integration/Continuous Deployment (CI/CD): using DevOps, Bit Bucket, GitHub. Experience in one or more automation languages (PowerShell, shell scripts, Perl, Python, Ansible, Terraform) desired. Possess a solid understanding of and have experience with most of the following network technologies: BGP, OSPF, IS-IS, HSRP/VRRP, IPSEC, SNMP. Deep, hands-on experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools. Familiarity with Cisco IOS and JunOS operating systems required. F5 and Cisco ASA knowledge and experience strongly desired. Experience with network monitoring applications such as EMC Watch4Net, Cacti, Splunk is a plus. Ability to partner with peers who are globally distributed is a key part of this role. Passion for customer experiences and focus on delivering high quality support. Strong communication skills and empathy for customers. Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity. JV20

Essential Job Duties and Responsibilities Manage the technical services operations, providing guidance and support to team members in delivering excellent customer service. Maintain good communication with regional commercial and application / technical leaders, to ensure priorities for support are being met by the applications and technical teams. Collaborate with cross-functional teams to identify and resolve technical issues effectively. Work directly with headquarter-based product group and engineering team in the areas of product development and pre-and post-sales phases to ensure field resources will be available for support. Make the decisions on which solutions to implement when complicated technical problems arises. Being transparent with the team about challenges, failures, and successes. Meets with relevant stakeholders regularly to give progress report including project status, customer needs and challenges, technical support requirement and resources. Conducts regular meetings with regional teams, whether as a whole or through one-on-one discussions. Monitor service delivery metrics and contribute to the development of strategies for enhancing service performance. Participate in the training and onboarding of new team members, ensuring they are equipped with the necessary skills and knowledge. Act as an escalation point for complex technical issues, leveraging your expertise to facilitate resolution. Engage with customers to gather feedback on service quality and identify areas for improvement. Active engagement with distributors on monitoring post-sales support, evaluations, buyoff, training etc. Hold periodic service meetings and monitor service metrics. Education and Experience Requirements Bachelor or master s degree in Electronics/ Electrical/ Mechatronics/ Instrumentation Engineering or related field preferred. 10+ years of relative experience and demonstrated knowledge of discipline technical principles and practices Previous experience with SMT, Semiconductor, electronics industry, capital equipment or a closely related field is a plus Good planning/execution and customer/people management skills required. Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. Strong understanding of technical concepts and troubleshooting methodologies. Self-motivated with ability to work unsupervised, to set and follow priorities Technical Skills and Relevant Technologies Proficiency in troubleshooting software and hardware issues. Experience with ticketing systems and customer relationship management (CRM) tools. Good understanding in techno commercial matters. Soft Skills and Cultural Fit Strong interpersonal skills with a collaborative mindset. Ability to thrive in a fast-paced and dynamic environment. Proactive problem-solving skills and a customer-centric approach. Passion for technology and a commitment to continuous learning.

Job Description : Expertise in WAN/LAN WIFI network troubleshooting Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and issues of end users Experience with Catalyst & Core switches, ASR/ISR routers Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user s issue. Experience with routing protocols: OSPF, EIGRP, BGP. Switching protocol STP, PVST, VTP, MST. Experience and hands on with Cisco Switches and router configuration with fair knowledge of routing protocol. Strong problem-solving experience in networking is required and end to end resolution. Install, monitor, manage, and troubleshoot, Cisco equipment Worked on Ticketing Tool and operational day to day Operations support, Perform Incident, Problem, Change, Provisioning, Patching, Availability, Performance, Capacity reporting and Health Monitoring and reporting. Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Aruba, Wi fi Connectivity of user s issue. Ready to work in rotational shift. Site visit as per the incident or activity requirement

About this opportunity: We are now looking for ITAC Tier-2 level technical specialist that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve Ericsson RAN related issues to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, CPM, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with customer support, PDU, 3rd party suppliers and local authorities. What you will do: Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on I&C and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts Adhering to principles and values Leading, supervising, and responding to change in a high pace environment.

The HRIS Analyst works within the People Technology team and supports the global Western Union organization. This role is responsible for building and maintaining Workday configuration, system administration, and using Software Development Lifecycle methodology. System support primarily is focused on Workday but also includes other HR Systems such as Service Now and SharePoint. Role Responsibilities Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. Partner with the other Workday team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure complex Workday business processes with a focus on Core HCM, plus other modules as needed. Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting. Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency. Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Understand Workdays Implementation Methodology and use it on all projects. Function as the domain support for feature releases and issue resolution, supporting the team to define scope, prioritize, plan, and implement system changes and enhancements. Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience. Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community and User Groups. Function as support to business partners and work to enhance their understanding of Workday. Maintain documents in SharePoint and ServiceNow. Other duties as assigned. Role Requirements Overall 5+ years of work experience along with 2+ years Workday HCM experience; Workday Pro or Workday Certifications is a plus. Solid understanding in Core HCM; at least some understanding of additional Workday modules such as Compensation, Talent, Payroll, Time-Tracking, etc. Bachelors degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Knowledge of Workday business processes and core setup. Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes. Knowledge on how to create reports and use them in auditing configuration change effectiveness. Ability to work in a ticketing environment; prefer past experience with ServiceNow We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

JD for Service Desk Engineer. Key Responsibilities: Provide L1/L2 technical support for desktops, laptops, printers, operating systems, and mobile devices. Troubleshoot and resolve hardware and software issues remotely or onsite. Respond to and resolve tickets, incidents, and service requests within defined SLAs using ITSM tools (e.g., ServiceNow, BMC, Freshservice). Support user accounts, permissions, and group policies via Active Directory and Microsoft 365 . Install, configure, and maintain approved software and operating systems (Windows/Mac/Linux). Set up and support VPN, email clients, remote access , and network connectivity for users. Handle password resets, access issues, printer setups , and basic network troubleshooting. Document all support interactions and solutions clearly and completely in the ticketing system. Escalate complex issues to the appropriate L3 or infrastructure teams with clear documentation. Maintain compliance with IT policies, security standards , and change management protocols. Support onboarding/offboarding processes, including account provisioning and equipment setup.

Location: India (Preferred in Hyderabad) Employment Type: Full-time Job Description Responsibilities : Lead and manage global support teams, including hiring, onboarding, and performance reviews. Ensure 24/7 support coverage through effective scheduling and resource planning. Drive AI and automation initiatives to enhance support efficiency. Monitor customer sentiment and engage directly with clients to resolve issues and understand needs. Collaborate cross-functionally with product, engineering, and cloud teams to share updates and insights. Communicate product and infrastructure changes to clients proactively. Set, track, and report on team KPIs and goals. Maintain support documentation and foster a culture of continuous improvement and knowledge sharing. Qualifications Must-Have Skills: Bachelors Degree in Business, Finance or Computer Science or relevant work experience 8+ years in customer service or technical support management, ideally in financial environments with overall experience in the IT Industry between 12-15 Years Experience in Managing the teams and working in a Matrix Environment Proficient with Salesforce or similar ticketing systems. Hands-on experience with AI tools and implementing AI in support operations. Strong client-facing communication and interpersonal skills. Excellent problem-solving, critical thinking, and attention to detail. Proven ability to lead, mentor, and develop high-performing teams. Adaptable, organized, and effective in fast-paced, dynamic settings. Deep commitment to customer service excellence and empathetic client support. Required to work in U.S shifts or as defined by assigned requirements Willingness to be on-call on holidays or weekends or as required by the business Nice-to-Have Skills: Familiarity with ERP systems like NetSuite, Oracle, SAP Strong knowledge of databases (Postgres, SQL, Oracle) Experience with cloud-based solutions and infrastructure Knowledge of ITIL processes and best practices Passion for technology and customer success Additional Information All your information will be kept confidential according to EEO guidelines. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

Handling airlines ticket booking mails from both internal external customers. Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Eligibility Criteria Height Will not be a issue for GROUND STAFF & Air Ticketing Executive Should not be overweight or underweight, Should not have any visible marks, scars and tattoos. Fresher +2 can also apply Age 18-25 Years

We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

Interview for Airport Ground Staff/ Cabin Crew for Leading Airlines and Airport ( Male and female) Age Should be in between 18-25 yrs. ( Overage shouldnt Apply) Salary - 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + Uniform Job Responsibility Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Assisting with airline Gates & Seats Helping customers with Proper Luggage Tags and Pasting Bar Codes Assisting disabled passengers and those with small children. Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-25 yrs. Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)

The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries

You can apply now for your dreams job Airlines Growth in the Industry: The airline industry grows as the nation becomes larger With the ebb and flow of an expanding economy and the demand for both passenger and cargo traffic, airlines continually seek to add new employees A variety of positions become accessible in order to maintain the successful growth of the business as a whole Both international and regional airlines hire a wide-ranging array of employees, from experienced pilots mechanics, and sales agents to entry-level flight attendants, ramp agents, and customer service representatives Each role proves crucial to the operating success of the industry as a whole

Description About invenio The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com. . Role - Angular Senior Consultant Skills : 4 to 6 years of experience in Angular (v8.0 and above) including typescript. Hands on experience on Rest API. Hands on experience on material design. Hands on experience on bootstrap. Experience/Knowledge on JSON. Should be able to convert templates to screens. Must have knowledge in code version mechanism using tools like TeamCity, GIT hub. Should have Junit/MUnit test case development experience. Should have working experience on ticketing tool like JIRA/ServiceNow. Should have knowledge about Apache Tomcat server. Basic Java skills, CSS, HTML. Experience or Knowledge on any database like MySql, MS-SQL, Oracle etc. Knowledge on Agile scrum and water fall methodology. Responsibilities: Participate in Client Workshop UI design, Coding, Unit Test, Configuration, Testing, Integration. Technical Design documentation and Deployment QA/SIT/UAT support. Work on Change Request development. Work on PRODUCTION fixes Collaborate with distributed team. Quality/ Standard focus. Work towards Goal of "Becoming One of the Best Consulting Companies". Focused on specific engagement. Business Skills Excellent oral and written communication skills, the ability to clearly and concisely communicate with others. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio. Understanding of business processes for focus areas or multiple modules. Ability to do research and perform detailed tasks. Strong analytical skills. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Ability to explain ideas and concepts to other project team members and to client personnel. Has a solid foundation for consulting soft skills necessary for client engagements and may act as a coach for others related to these soft skills. Ability to interpret requirements and apply SAP best practices. Ability to identify upsell opportunities and assist in the management of scope. Creates professional relationships with client Develop new professional peer relationships for additional business or possible new consultants Helps develop overall marketing messages Communicates project resource requirements to staffing coordinator/clients Ensures quality implementation (works with QA program) May participate in Pre-Sales as part of the client pursuit team Leadership Skills Seeks ways to increase the project team effectiveness Acts as a mentor to Consultants and Sr. Consultants Works well as a member of a team Seeks ways to increase their level of contribution and therefore team effectiveness Personnel Development Development of consultants to meet your project s requirements Maintains knowledge of focus area at an expert level (known as the consultant s consultant) Give effective feedback (Immediate and Evaluations) General Skills/Tasks Evaluate and design application and/or technical architectures Leads team effort in developing solutions for projects Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team Meets billing efficiency targets, and complies with all administrative responsibilities in a timely and effective manner Keeps project management appraised of project direction and client concerns Understands the client s business and technical environments Regularly prepares status reports Effectively manage a single engagement on a detailed level Define project scope Direct team efforts in developing solutions for mission-critical client needs Manage the team responsible for the daily activities of assigned projects Ensure project quality, satisfaction, and profitability Perform personnel performance evaluations Provide personnel performance, development, and education plans Refer to the Performance Plan and Job Description documents for additional responsibilities of this position Invenio is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Invenio s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Join our Team About this opportunity: We are now looking for ITAC Tier-2 level technical specialist that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve Ericsson RAN related issues to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, CPM, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with customer support, PDU, 3rd party suppliers and local authorities. What you will do: Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on I&C and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts Adhering to principles and values Leading, supervising, and responding to change in a high pace environment. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 767424

ROLES & RESPONSIBILITIES Reviews alerts generated by SentinelOne and implements appropriate containment and mitigation measures Proficient in SIEM, with a focus on QRadar SIEM, as well as threat monitoring and hunting within SIEM environments. Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the TT client matters Internally escalates support ticket / alerts to Tier II-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATT&CK framework at an intermediate level Proven ability to work independently and solve complex problems with little direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Associate s degree and 6+ years of IT related experience or Bachelor s Degree and 2-5 years related experience Current or previous knowledge of, or previous experience with, Endpoint Detection and Response (EDR) toolsets General knowledge of the Incident Handling Lifecycle Ability to communicate in both technical and non-technical terms both oral and written DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. #LI Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Position Overview: Seeking a Security Analyst to join our Security Operations Center (SOC), focusing on incident response and threat detection. This role involves working with enterprise SIEM platforms, EDR solutions, and incident management tools to protect IBKRs global trading infrastructure. Key Responsibilities: Triage and investigate security alerts using SIEM/EDR tools Execute incident response playbooks Perform malware analysis and IOC identification Create incident tickets and maintain documentation Conduct initial forensic data collection Support security event correlation and analysis Monitor suspicious endpoint activities Participate in 24x7 incident response coverage Required Technical Skills: Experience with SIEM (Splunk/QRadar) EDR platforms (CrowdStrike/Carbon Black) Incident ticketing systems (ServiceNow/JIRA) Windows/Linux log analysis Network traffic analysis Malware detection tools IOC collection and analysis Basic forensic tools Required Experience: 2-3 years SOC/IR experience L1/L2 alert analysis background Experience with incident playbooks Exposure to MITRE ATT&CK framework Understanding of kill chain methodology Basic threat intelligence usage Technical Environment: SIEM platforms EDR solutions TIP platforms Forensic tools Network monitoring tools Vulnerability scanners Incident management systems Work Requirements: Rotating shifts (24x7 SOC) Incident response handling Alert triage and escalation Documentation and reporting Team collaboration Growth Path: Advanced IR certification support Threat hunting training Digital forensics exposure Technical skill development Senior analyst progression Company Benefits & Perks: Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. * Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job summary The Security Operations Center (SOC) provides DDoS detection and mitigation services for DigiCert and customers networks. The SOC also provides all Customer Support capabilities for the UltraSecurity service. We are seeking a Senior Information Security Engineer to support our ever-growing customer base. The hours for this role are from 8:30am - 6:30pm, 4 days/week. (Bangalore Time) What you will do Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. What you will have Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. Nice to have PSAA (Practical SOC Analyst Associate) certification. CompTIA CySA, CASP, or SecurityX certifications. Experience with Arbor equipment and Sightline Threat Management system. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1

Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction