2006 Ticketing Jobs - Page 50

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Events Sales Coordinator/Executive in hotel operations. Good problem solving, administrative and interpersonal skills are a must.

As an International Holidays Operations Executive at Tratoli, you will ensure the seamless delivery of our customized holiday packages from inception through completion. Youll coordinate with global suppliershotels, transport providers, guides, and activity operatorsto confirm availability, negotiate rates, and manage booking amendments. On a day-to-day basis youll monitor client itineraries, troubleshoot operational issues in real time (flight delays, overbookings, last-minute changes), and liaise with cross-functional teams (sales, customer support, finance) to guarantee high customer satisfaction and profitable margins. Youll also analyze post-trip feedback and operational KPIs to identify process improvements and cost-saving opportunities, helping us scale efficiently while maintaining service excellence. Strong organizational & multitasking skills Vendor relationship & contract negotiation Proficiency with booking engines/CRMs (e.g. Amadeus, Sabre, Zoho CRM) Excellent problem-solving & communication skills

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-class environment, learn business models and support development activities in the future. Ability to manage team Work experience * (Min. & Max.) 2+ years of experience working in Technical/Application customer support organizations for software and/or E-commerce/SaaS companies. - Experience working in a 24x7x365 support operation. - Experience supporting an enterprise B2B product set. - Strong domain knowledge of the latest tools and techniques for delivering world-class customer support. Having experience with at least one Ticket Management Tool (Freshdesk is preferred) Basic Code debugging/Basic SQL/ Basic of one script language. Aware of the full support cycle (SLAs/Response time etc.) Strong communication skills (English) Functional Area * IT/SaaS/e-Commerce Industry * IT/ITES/SAAS/E-commerce Keywords * (or key skills) Basics of any one programming language API (REST) Javascript SQL Location of Job * - Noida Sec-16, U.P. Regards Nikita- 8882801498

Hiring: Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA Shift: Day / 247 rotational shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Experience : Minimum 1 year in customer support (email/chat preferred) Qualification : Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now.... CONTACT: Archana- 9332827358

Responsibilities: * Manage airline ticket bookings from start to finish. * Provide exceptional customer service throughout process. * Execute IATA procedures with accuracy and efficiency. * Assisting customers in booking flights & issuing tickets,

Role : Wireless Network Engineer Exp : Min 6+ yrs exp Must have : Wireless networking , Firewall , VPN , Gateway Salary : upto 13 LPA Immediate joiners would be preferred Location : Chennai Mode of interview : Virtual Regards, Allen 7200495207

Position: L1 Salesforce Support Specialist Experience: 4+ Years Location: Coimbatore Hybrid Shift: Rotational Shift Mandatory Skills: Service Desk, Salesforce Job Description: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves diagnosing and resolving basic technical issues, escalating more complex problems to higher support levels, and ensuring a high level of customer service. Key responsibilities: Tier 1 Activities Tier 1 support will be chartered to execute the following activities and similar activities as capabilities expand. Initial Triage and Troubleshooting of Issues, using predetermined runbooks User Management - Activation/Deactivation of Users, Profile/Permission set mgmt, troubleshooting login issues, Password Resets etc. - on Salesforce, iTrac and PACMAN which are associated systems in the Calypso ecosystem Business Hrs Management Incident Communication and Reporting Technical Expertise Review Salesforce previous engagements/KPIs and workforce details that are trained in Salesforce and will be deployed to SIE to demonstrate Expertise in Salesforce Service Cloud, Communities and Experience Cloud Expertise in Salesforce Einstein Bot Expertise in Salesforce Live Chat Familiarity of general triage for issues and debug basic web pages/portal issues using browser tools available Evidence of previous work with OKTA for access management Evidence of using ServiceNow, JIRA and other ticketing tools for tracking work Evidence supporting a global web platform supporting different locales/languages

ROLES RESPONSIBILITIES Reviews alerts generated by SentinelOne and implement appropriate containment and mitigation measures Analyzes payloads using JoeSandbox and escalate to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensure all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and report any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Serves as an escalation point for Tier 1 analysts Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the Tiger Team(s) client matters Internally escalates support ticket / alerts to Tier III-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATTCK framework at an intermediate level Proven ability to work independently and solve complex problems without constant direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Bachelors Degree and 4+ years of IT security related experience or Masters or Advanced Degree and 3+ years related experience Current or previous experience with Endpoint Detection and Response (EDR) toolsets Previous experience working on a SOC/CIRT team Ability to communicate in both technical and non-technical terms both oral and written 1-2 Information Security Certifications (GIAC, Offensive Security, EC-Council, ISC2) preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Data Estate(DE) Job Category: Engineering Technology Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Department - Data Estate Role/Responsibilities We are seeking a highly skilled and experienced Junior Operations Analyst to join our dynamic team. As a Junior Operations Analyst, you will play a crucial role in ensuring the smooth operation and continuous improvement of our systems and processes. Responsibilities: Lead incident management, including monitoring, detection, and resolution of system issues to ensure optimal system performance and minimal downtime. Conduct root cause analysis investigations and prepare detailed reports, including customer-facing Root Cause Analysis (RCA) findings. Collaborate closely with technical teams to develop and implement monitoring solutions, dashboards, and reports that provide actionable insights. Conduct thorough data analysis to identify trends, patterns, and insights related to system performance, incidents, and problem areas. Work towards automating the detection and resolution of recurring issues, reducing manual effort and enhancing efficiency. Engage with business stakeholders to understand their requirements, challenges, and objectives, and translate them into effective operational solutions. Communicate effectively with both technical and non-technical stakeholders, providing regular updates, reports, and recommendations. Perform performance testing and collaborate with the QA team to ensure optimal system performance and identify capacity limits. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in incident management and application performance monitoring set-up and tuning. Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights. Basic troubleshooting skills including Hands-on experience with Windows/Linux OS environments. Providing software application support under the supervision of the Senior Engineer. Hands-on experience with SQL and Python for log analysis Basic Idea about ITIL Process Documenting processes and monitoring application performance metrics. Knowledge of any scripting languages, such as shell scripting/PowerShell if any. Ability to monitor application performance. Ability to provide front-end support to internal departments and web-based clients. Hands on any monitoring tool like data dog/Dynatrace Understanding of ticketing tool like SNOW/Jira Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer. Basic understanding of Cloud Technology - AWS, GCP, etc Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and business stakeholders. Experience in performance testing and collaborating with QA teams for system testing and optimization. Ability to work independently and as part of a team, managing multiple priorities and deadlines. Self-motivated and proactive with a continuous improvement mindset. Experience working in a fast-paced environment and adapting to changing business needs. Strong attention to detail and the ability to work under pressure. If you are a highly motivated individual with a passion for incident management, data analysis, automation, performance testing, SQL, QA, and excellent communication skills, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our organization by ensuring efficient operations, driving continuous improvement, and optimizing system performance. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee s tenure with Moody s.

Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it. Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts Conduct asset verifications and possession as per SARFESI / Section process through court receivers. Track control the delinquency of the area (Bucket DPD wise) and focus on nonstarters Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio initiate detailed account level review of high ticket accounts Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LR Role Diagnose the underlying cause of recurring incidents. Coordinate with other support teams to develop long-term solutions. Work closely with developers to resolve bugs and suggest improvements. Test patches or updates before they are released to production. Analyze incident trends to minimize future occurrences. Ensure proper documentation of resolutions for knowledge sharing. Ensure timely resolution of issues based on Service Level Agreements (SLAs). Provide detailed reports on incidents and solutions for management reviews. Continuously update internal processes to improve efficiency. Create and update technical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point of contact for users or customers through phone, chat, or email. Log incidents or service requests in the ticketing system. Diagnose and resolve simple technical issues (e. g. , password resets, connectivity issues). Escalate unresolved issues to L2 support when needed. Monitor systems and networks for alerts and errors. Ensure timely response to service disruptions or outages. Provide instructions and FAQs for common issues. Maintain detailed records of tickets and resolutions. Keep customers informed about the status of their requests. Escalate incidents to the appropriate teams (e. g. , L2, L3) as per SLAs.

Dhruv Global School, Pune, Sus-Lavale Road is looking for Wellness Counsellor, IT Support Engineer to join our dynamic team and embark on a rewarding career journey Provide technical support to end-users by troubleshooting hardware, software, and network-related issues across the organization Install, configure, and maintain IT systems including desktops, laptops, printers, and peripheral devices Respond to helpdesk requests and ensure timely resolution of technical problems Maintain user accounts, permissions, and access rights in accordance with IT policies Assist with system upgrades, patch management, and regular maintenance activities Document incidents, solutions, and updates in the IT ticketing system Collaborate with other IT team members to ensure infrastructure reliability and data security Provide support during IT projects and ensure minimal disruption to business operations

Vertiv Group Corp is looking for Sales Operations & Support Analyst to join our dynamic team and embark on a rewarding career journey A support analyst, also known as a technical support analyst or help desk analyst, is a professional who provides technical assistance and resolves issues for customers or internal users of a product, software, or service The primary responsibilities of a support analyst typically include:Issue Resolution: Support analysts handle customer or user inquiries and troubleshoot technical issues They investigate problems reported by users, identify the root cause of the issue, and provide solutions or workarounds to resolve the problem This may involve remote assistance, phone support, email communication, or using a ticketing system to track and manage support requests Customer/User Interaction: Support analysts engage in effective and empathetic communication with customers or users They listen attentively, ask relevant questions to understand the issue, and provide clear instructions or explanations to help users resolve their problems They maintain a professional and friendly tone throughout the interaction Technical Expertise: Support analysts possess in-depth knowledge of the product or service they support They are familiar with the software, hardware, or systems involved and stay updated with the latest features, updates, and known issues They may collaborate with development or engineering teams to escalate and resolve complex issues Documentation and Knowledge Base: Support analysts contribute to the creation and maintenance of documentation, knowledge base articles, FAQs, or user guides to help users find answers to common questions or self-resolve issues They document solutions for common problems to build a knowledge repository for future reference Escalation and Collaboration: If an issue cannot be resolved at the support analyst level, they escalate it to higher-level support or development teams They effectively communicate the problem details and provide any relevant information or logs to aid in the escalation process Support analysts collaborate with other teams to ensure timely and effective resolution of complex issues

Join our Team About this opportunity: We are excited to offer a fulfilling AP and TandE Support Service role at Ericsson. This position allows you to assist in a defined F and A area, such as PTP and TandE. Join our team as a first line contact center, fielding tickets in our supported business areas, addressing how-to queries, and escalating system correction requests to the appropriate Functional Units. Support business compliance initiatives, adhering to SOX processes, key controls, and the upstanding principles embodied in our Code of Business Ethics (CoBE). What you will do: Serve as a Support Service agent, competently receiving and handling inquiries from various sources (Phone, Ericsson.com, Ticketing Tool, Chat); resolve how-to queries and dispatch Operation requests that require transactional updates and actions. Assure professional guidance around supported processes, business areas, and tools. Ensure quality control and compliance with Companys policies, including SOX and ISO270001. Ethically handle and manage confidential and private information. Strive toward continuous improvement in all aspects of the role to support overall business objectives. The skills you bring: Document Processing. Document Production. Electronic Document Management. Email Software. Excel Services. Microsoft Word. Microsoft Office. Microsoft Teams. Mandarin Expert Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 768624

Audit Incident report and Mystery shopping cases within defined SLA to finalize appropriate disciplinary actions. Follow up with cross-functional departments (Anti-fraud, Security, Complaints, etc.) to ensure correct and timely closure Handle Complaints related to Sales network and ensure adherence to agreed TAT Accurate & timely MIS preparation. Contribute towards ensuring the KRIs for Sales function are always within the specified limits. Quality check of tickets closed by Team during Contract Management Ticket closure. Incorrect error marked, follow up with AF/BO to action the ticket. Payment Queries (Over payment - refund, EMI mapping, Correct pairing, UTR share, Dealer disbursement) Handle Card Unblocking & Finish Request Coordinating with cross functional departments for resolving Network Concerns Checking & validating the response of team to Sales Network / Other Functions

As a Tools Admin to develop and maintain functional and secure networks. You will mentor a team of engineers to troubleshoot and optimize our networks for our users. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about security and data protection, we d like to meet you. Also, we can say that Tool Admin roles and responsibilities include the following. Key Responsibilities. 24x7 Service Operation. Rotational shifts. Installation and configuring the pollers and application. Upgrading application to newer version. Maintaining the polling engine and availability. Capacity planning of pollers and web server . Manage day-to-day activities related to SolarWinds, ensuring smooth functionality, addressing enhancements and request from other teams related to SolarWinds. Onboarding new device to monitoring and enabling it for alerting. Offboarding devices from SolarWinds following the process. Creating new alerts, managing the existing ones and making necessary changes to the existing alerts accordingly when required. Creating new reports, managing the existing ones and making necessary changes to the existing reports/schedules accordingly when required. Creating new dashboards, managing the existing ones and making necessary changes to the existing dashboards accordingly when required. Conducting regular auditing of existing monitoring environment. Performing daily health checks of SolarWinds application. Integrating SolarWinds with other tools like XSOAR, ServiceNow etc. Working with XSOAR team for any ticketing related request or issues. Create relevant KB documents in Confluence related to SolarWinds and update existing ones to latest . Support any change, outage or other meetings and provide necessary details and support from SolarWinds end. Working with SolarWinds vendor for application related issues. What you will bring to the team: Excellent English communication skills A minimum of 2 /3 + years experience in a similar role Good at working under high pressure situation. Work well in a busy team, being quick to learn and able to deal with a wide range of issues. Team Player

Milestone is looking for a skilled IT Asset Logistics Technician to provide onsite services for our client supporting a global team. In this role, you will be engaged with inventory management, imaging and deploying of Windows and macOS laptops, mobile devices, and the essential equipment that keeps our client and their teams going. New Hire equipment ticket management Imaging and deployment of laptops, peripherals, and equipment Manage and process delivery and deployment of logistics request tickets Process and record received deliveries of existing equipment Confirm and validate new asset receipts of hardware received Escalate, report, and manage discrepancies between hardware assets physically received Conduct weekly stockroom inventory asset audits Collect, process, and manage legal hold assets Monitor and report inventory stock levels in accordance with established thresholds Maintain and track hardware to and from the inventory store rooms Perform hardware recovery upon employee terminations and laptop replacements Identify disposition of returned assets Assist to arrange and manage e-waste services Skills Graduation, Diploma or equivalent Minimum 1 year of Inventory Management experience Ability to work in an onsite capacity following Milestone Technologies and Client safety guidelines Extensive understanding of IT equipment, models, and accessories including Windows, macOS, Android, and iOS devices Excellent ticket management hygiene Responsive and efficient communication via email, Slack, and Zoom; exhibiting a high level of professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Strong verbal and written skills for customer interactions Minimum 2 years of imaging, and deployment experience Knowledge and experience using ServiceNow, JAMF, BigFix, and other device management/service delivery software Ability to drive a truck and/or box truck is a plus

What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Strong knowledge in Java 8, Unix/Linux Commands, Oracle 12c and SQL++/TOAD . Experience in Application Production Support for the mobile and/or web applications. Experience in ITIL paradigm and ticketing process (incident, problem and change). Experience in solutioning the escalated issues by navigate thru the source code, identify and apply fix. Experience in determining the alerts needed to monitor for the specific as per need from business with the detailed configuration to be used Experience in creating Standard operating procedures (SoPs) Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc) Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. Fill the below details, Our team will get in touch with you!

Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 2 to 4 years Location Pune / Mumbai What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Job Responsibility Experience in Application Production Support for the mobile and/or web applications. Experience in ITIL paradigm and ticketing process (service request, incident and change). Experience in alerts monitoring, application health monitoring, solutioning the issues by following the SOP, navigate thru the log to determine the issues and share all relevant info needed as part of triaging process. Working knowledge in either of: Web API, .NET Core, SQL Server 2019 and Windows commands. Java 8, Unix/Linux Commands and Oracle 12c, SQL++/TOAD Basic knowledge in Kotlin and/or Angular Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc) Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Shifts : Only Night Shift - 5 Days working Two-way cab facility Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts

Position - Service Desk (L1/L2) Location - Ghansoli Navi Mumbai. Work Mode Work from office Mandatory Skill Good in English Communication • International client support experience (Preferred). • Ability and willingness to work in US Shifts only. • 5 days working. (24/5) Service Desk L1 Exp:- 1+ Yr Requirements: Previous experience in a technical support role or customer service role preferred. Strong communication skills, both verbal and written. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with ticketing systems and remote support tools. Ability to work under pressure and prioritize tasks in a fast-paced environment. Basic understanding of ITIL principles is a must. Thanks & Regards Riya Zunjarrao Junior HR riya.zunjarrao@rigvedit.com

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints / query emails as per the defined matrices Manage all the escalations / complaints from internal as well external clients via calls/emails Identify inefficiencies in workflows and suggest solutions. Desired Candidate Profile : Prior experience is escalation / grievance management / compliance or fraud detection will be preferred Excellent communication skills Should have a fair working knowledge of MS Office applications (MS Excel, Word, Powerpoint) Good interpersonal skills Ability to work independently and under pressure Comfortable with rotational timings / shifts ( Day shift only ) Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Hiring For Travel | Amadeus | Galileo | Sabre | SAL 55 K ! GGN Profile:- Schedule change , cancellation , reservation . Minimum 1 year of Travel Process Experience Salary:- 55 k ctc , 1 lakh retention , 8 k pli 24*7 Shift 5 days working Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 1 year of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8527498889 , 9911567769 , 9560028009