3152 Ticketing Jobs - Page 50

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) & PUNE - HINJWADI Salary : Rs 4.20 LPA FOR 1 YEARS PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the ...

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email,...

As a Domestic Travel Executive at My Travel Way, you will play a crucial role in managing domestic travel arrangements for our clients and ensuring exceptional customer service. Your responsibilities will include handling travel bookings, coordinating with clients to plan itineraries, addressing travel inquiries, and maintaining detailed records of bookings and customer information. Your focus will be on providing seamless travel experiences and quick customer support to enhance client satisfaction. To be successful in this role, you should have 6 months to 2 years of experience in travel operations or ticketing, with a good understanding of domestic destinations and basic international rout...

As a Flight Attendant, your primary responsibility will be to welcome passengers on board and direct them to their seats. You will be required to provide information about safety procedures and ensure that all seat belts and galleys are secure prior to take-off. During the flight, you will make announcements on behalf of the pilot and answer any questions that passengers may have. Additionally, you will be responsible for serving meals and refreshments, selling duty-free goods, and advising passengers about any allowance restrictions at their destination. In the event of an emergency, you will need to reassure passengers and ensure that they follow safety procedures correctly. Your role may ...

Are you passionate about travel and creating seamless experiences for clients We're looking for enthusiastic individuals with a knack for planning, ticketing, and curating unforgettable domestic and international travel packages. As a part of our team, you will be responsible for operations management for International & National ticketing, planning, and curating travel packages. This role requires 1 to 2 years of experience in the travel industry. A Post Graduate degree or above is preferred for this position. If you are located in Ahmedabad and ready to bring your expertise and passion for travel to our team, we would love to hear from you. Join us in creating exceptional travel experience...

The drilling performance engineer is responsible for maintaining drilling applications to enhance drilling performance and minimize negative consequences that could lead to damage to string and wellbore. It is crucial to have high-caliber personnel to ensure that the inputs are of high quality standards for the software to function effectively. You will work closely with the global support team and customers to ensure the successful delivery of NOV's latest digital drilling services. It is essential to ensure the quality of solutions by conducting detailed reviews of solution outputs to ensure they meet the required standards. Monitoring and evaluating the solutions continuously from the cus...

Role & responsibilities The ideal Candidate should have experience primarily on Informatica PowerCenter, Unix/Linux, SQL and a strong background in Production Support. Troubleshooting batch events in technologies listed below Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring. Experience in Production support/maintenance in an onshore-offshore model environment Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue Must have hands-on developme...

Walk-In Drive at IGT Solutions Hiring for International Travel Process| Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side transport facilities Provided) Salary: Up to 5 LPA CONTACT PERSON - HR DIVYA BHASKAR Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and eff...

Job Summary: Provide Level 1 IT support with Infra/Security Monitoring Services & End-User Services covering Applications, Laptops & Desktops, User Account Management and other areas assisting users via email and chat within the time specified by the agreed service levels. Responsibilities: Handle Emails, incidents, and Requests on the ticketing and monitoring Infra/Security tool, taking necessary details, and ensuring the call is dealt with. Log details of all incidents: alerts/events and problems utilizing standard reporting methods. Provide first-line fixes, utilize relevant procedures, or escalate problems. Maintain procedures that are compliant with ITIL, the company s quality managemen...

POSITION SUMMARY: The IT Helpdesk Executive is responsible for monitoring the production environment, ensure the systems we monitor are online and functioning properly, escalate problems and issues to appropriate Core Service, Network Services, and/or Application Teams. The systems we provide monitoring for include but are not limited to; the Global Enterprise Data Center (EDC), Active Directory, Global Messaging, Networking, Enterprise Applications, DIS/BizTalk, and Agency Systems/Servers. Responsible for effectively coordinating and running SWAT calls and communicate outages via email notification to Global IT Staff, via GIS Notifications. Ensuring timely follow-up communications are sent ...

You ll be responsible for integrating all messaging channels (chat, WhatsApp, email, phone) into Salesforce, configuring workflows, automating ticketing, and ensuring secure integrations with third-party platforms using Salesforce APIs Responsibilities: Integrate all messaging channels (chat, WhatsApp, email, phone) into Salesforce,Configure Salesforce workflows, ticketing automation, and escalation rules,Map user tiers to service-level agreement (SLA) timers and routing logic,Build real-time dashboards and schedule reports for operational performance,Ensure secure integration with third-party platforms using Salesforce APIs,Collaborate with frontend/backend teams to align data flow and busi...

Job Title: Sr. IT Engineer Location: Bangalore (On-site; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Lo...

FCm Travel Solutions India Pvt. Ltd. is looking for Travel Consultant - Chennai to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.

- Manage a team of remote technicians and field engineers to address network issues via ticketing, emails or phone calls - Participate in network design and implementation for operations and project work - Coordinate with vendors, partners, and service providers stakeholders - Develop and monitor policies for the use of network resources - Evaluate and recommend security & network infrastructure improvements along with system upgrades as necessary - Create technical support documentations and update policies - Meet regularly with senior managers/team to develop and report on strategic plans for team objectives - Set daily employee objectives and schedules to achieve and exceed company produc...

FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpo...

Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user\u2019s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed\u2019s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally \u2013 including 95% of the FORTU...

Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be res...

We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazons benefit program goals and objectives for Non-US countries. Thereby ensuring seamless transition for our critical stakeholders and customers (Employees). The candidate should be adept in developing and implementing change management strategies that improve operational efficiencies and employee experience. Monitoring and Investigation of Tech Issues: Deliver mitigation by monitoring tech related issues related to employee benefit enrollment, eligibility changes, reports and ...

Amazons IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate emplo...

About the Opportunity Join a high-growth leader in the IT services and digital solutions sector, specializing in innovative support and IT service management for a global clientele. We empower organizations with efficient technical support and cutting-edge incident resolution strategies. This on-site role in India offers an exciting opportunity to work at the forefront of technology-driven service delivery. Role & Responsibilities Provide first-level support and rapid resolution for IT incidents, ensuring minimal downtime for end users. Manage and troubleshoot technical issues reported via phone, chat, or email using standard ITSM tools. Log, track, and update tickets within the incident man...

Join our Team About this opportunity You will also be responsible for receiving trouble reports from the Operators Customer Care Center (or from the Operators customer directly in some very specific cases), resolving them to the customers satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators customers)! We believe in trust - we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better...

Walk-In Drive at IGT Solutions Hiring for International Travel Process| Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side Cabs Provided) Salary: Up to 4.2 LPA Walk-In Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and effectively with customers Maintain accurat...

The Drilling Performance Engineer will be responsible for maintaining drilling applications to improve drilling performance and/or reduce negative implications causing damage to string, and wellbore. For our software to work appropriately, we need high-caliber personnel to ensure the inputs maintain high quality standards. Responsibilities: Work closely with the global support team and customers to ensure the successful delivery of NOV s latest digital drilling services. Ensure solution quality by performing detailed reviews of solution outputs, ensuring they meet the required standards. Put yourself in the customer s shoes to continuously monitor and evaluate the solutions, ensuring everyth...

About this opportunity You will also be responsible for receiving trouble reports from the Operators Customer Care Center (or from the Operators customer directly in some very specific cases), resolving them to the customers satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators customers)! We believe in trust - we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. W...