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2006 Ticketing Jobs - Page 49

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

Work from Office

About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world s largest network of digitally connected energy storage systems. Key Responsibilities Technical Support & Troubleshooting Provide tier 1 help desk support for Windows and Mac operating systems Troubleshoot Microsoft Office suite applications and resolve common user issues Perform basic hardware troubleshooting for desktops, laptops, and mobile devices Support and maintain printers, docking stations, and critical peripherals Assist with software installations, updates, and configurations User Account Management Handle user onboarding and offboarding processes Perform basic Active Directory administration tasks including: Password resets and account unlocks User account creation and deactivation Group membership management Manage user access and permissions as required Microsoft 365 Administration Utilize Microsoft 365 admin portal for basic user management tasks Assist with email configuration and troubleshooting Support Teams, SharePoint, and other M365 applications Monitor and maintain user licenses and subscriptions Device & Endpoint Management Support endpoint management using Workspace One (with transition to Intune) Assist with device enrollment, configuration, and troubleshooting Manage mobile device policies and applications Utilize remote support tools including TeamViewer and Workspace One for assistance Communication & Documentation Manage and respond to support requests through Jira ticketing system Provide clear, professional communication in employee-facing tickets Create and update knowledge base articles in Confluence Interact with users through multiple channels: in-person, phone, Slack chat, and tickets Document solutions and maintain accurate records of all support activities Collaboration & Global Support Participate in global team meetings (some scheduled at 8:30 AM Mountain Time) Collaborate with international team members across different time zones Escalate complex issues to tier 2 support when necessary Required Qualifications Technical Skills Basic understanding of Windows and Mac operating systems Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Knowledge of Microsoft 365 applications and admin portal Understanding of fundamental IT concepts and troubleshooting methodologies Experience with ticketing systems (Jira preferred) Experience & Education 1-2 years of IT support experience preferred Previous help desk or technical support experience is a plus Preferred Qualifications Basic networking knowledge (Wi-Fi connectivity, basic network troubleshooting) Experience with endpoint management solutions (Workspace One, Intune, or similar) Familiarity with remote support tools IT certifications such as CompTIA A+, Microsoft Fundamentals, or similar Experience with Confluence for documentation Previous experience in a global or multi-cultural work environment

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family s future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It s no small task, and that s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. Were looking for a Senior IT Support Engineer to join our growing IT team in India. In this role, you will act as a key support staff for all our employees in India. You will also secure, support, and provide seamless end-user support in a hybrid work environment. Technologies we use: Okta Google Workspace (G Suite) AWS Slack Jamf Atlassian Suite (Jira, Confluence) Microsoft Endpoint Management (Intune) Atlassian (Jira Cloud/Confluence/OpsGenie/Jira Service Desk) SAML/OAuth Apple Mac and PC hardware platforms Ubiquity Network Management Suite What you will be doing: Provide level 1-2 support for both in-office and remote employees in both India and the US Develop and own the Day 1 onboarding process, providing support for all new hires Monitor Jira Service Desk queue and Slack channels for support queries Produce documentation describing current and future configurations, processes, policies and topologies Collaborate with systems engineers on special projects and escalated tickets Deploy hardware in office and to remote employees as required Demonstrate superior service to Greenight staff by proactively communicating and ensuring desired outcomes are achieved. Mobile device management using centralized control applications (iOS and Android) Support office hardware including network architecture, AV offerings, conference room technology, etc. What you should bring: Associate or Bachelors degree in computer science, information technology, information systems, or relevant experience 5+ years in a similar role Working experience with one or more of the following technologies: Okta or equivalent identity platform, Google Workspace (G Suite), Jamf or equivalent Mac MDM software, Microsoft Endpoint Management (InTune), or Atlassian (Jira Cloud/Confluence/OpsGenie/Jira Service Desk) Experience with IT SaaS systems, networks, and related technologies Self-starter with proven ability to effectively manage support requests through a ticketing system Solid knowledge of best practices in IT systems administration and system security Exceptional organizational, analytical and communication skills Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We re looking for people who love working together because they know it makes us stronger, people who look to others and ask, How can I help? and then How can we make this even better? If you re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email recruiting@greenlight.me .

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Say hello to possibilities. It s not everyday that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We re currently looking for: You will serve as a primary point of contact for customers experiencing technical issues with RingCentral solutions. Working collaboratively with onshore and offshore support teams, product experts, and third-party vendors, you will diagnose, troubleshoot, and resolve complex technical problems, ensuring high customer satisfaction. Responsibilities: Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context Participate in knowledge sharing by creating troubleshooting guides and documenting common issues Help facilitate customer acceptance testing and troubleshoot any post-implementation problems Collaborate with third-party vendors and internal teams to resolve ongoing issues Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications. Skills & Experience: Strong understanding of software solutions, cloud environments (AWS preferred), and API integrations (HTTP/REST) Basic knowledge of microservices architecture and related technical concepts Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently Strong communication skills to explain technical solutions to non-technical users Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles) Ability to prioritize multiple support cases in a fast-paced environment Empathy and patience when dealing with customer concerns and resolving issues Qualifications: Bachelor s degree in a technical discipline or equivalent experience 5+ years of experience supporting software applications, APIs, or cloud services Experience with Node.js, GitHub, AWS, and API troubleshooting Experience with Contact Center integration and integration development is a plus Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances RingCentral s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

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8.0 years

6 - 9 Lacs

Hyderabad

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When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Key Accountabilities Support Parexel end users, clients, stakeholder and partners via call, chat, and email mediums Act as a 24x7 support point to IT Infrastructure / Applications /Site Services support teams. Provide 1st line diagnosis and ticket resolution Log all relevant incidents / Service requests details into the ticketing tool based on priority seriousness and categorization Escalate incidents and requests to appropriate service department for Level 2 & 3 resolution Adhere to work instructions and processes defined in SOPs Adhere to defined SLAs, KPIs and quality metrics to achieve IT goals Own the tickets and follow up until resolution on user behalf, communicate with end-users keeping them informed of ticket progress and its changes to deliver positive customer experience Update knowledge base with up-to-date relevant information as and when needed Report identified challenges and improvement opportunities to drive CSI Manage support queues to ensure all tickets are actioned on time Pro-actively identify system impacting issues through the analysis of user calls and tickets. Perform real-time tier 1 troubleshooting via remote access to system components to isolate, manage and resolve issues. Coordinates and tracks all maintenance activities. Manage the intake of information and record accurately. Develop and maintain positive communications between IT Infrastructure / IT Applications / IT Operations Use acquired knowledge to influence and improve IT practices and technologies. Skills Open minded and ready to learn and absorb things. Excellent interpersonal, verbal, and written communication skills Excellent problem-solving skills Customer focused approach to work; excellent customer service skills Experience in working with Incident / Service Requests. Experience in handling calls, Chats, and emails from global users and effectively able to communicate remediate their queries and issues Capable to handle VIP users and user escalations Good experience in desktop support and operations, including PC and User support Good experience in troubleshooting PC OS, Software, and PC accessories Ability to handle multiple tasks concurrently. Ground concepts of networking, windows, MS Office, and other application environments Windows 2008/2012 knowledge, understanding of active directory, basic knowledge ITSD tools like remote software, software installation services etc. Basic Knowledge of ITIL processes like Major incidents, Problem and Change. Strong verbal and written communication skills required. Ability to effectively communicate with all levels of personnel. Perform shift handover activities Must work well in a team environment. Desired Academic & Good to have Professional Qualification Graduate (10+2+3) or (10+2+4) : (BE/B.Tech/B.Sc/BCA) IT Security : CCNA (Security)/ CompTIA Security+ /RHCSS (Red Hat Certified Security Specialist)/ECSA (EC Council Certified Security Analyst) Networking : CCNA (Routing and Switching or Voice) / CompTIA Network+ Systems (Servers) : MCSE / MCITP/MCP/ RHCSA (Red Hat Certified System Administrator)/ VCP (VMware Certified Professional) Applications(Databases) : OCA (Oracle Certified Database Administrator)/ MCDBA/MCSA (SQL Server)/MCSD (Web Applications)/ SCJA (Sun Certified Java Associate) Languag e Skills English (Written & Verbal) Expertise Minimum Work Experience Total Work Experience: 3+ year. Relevant Work Experience : 6 months

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4.0 - 6.0 years

6 - 8 Lacs

Hyderabad

Work from Office

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-KK3 Receives incident / service requests from call acceptance and/or level 1 agents and from atomized incidents. Provides technical support to address more complex / difficult service issues. Performs technical analysis of specific incidents and service requests, including check of ticket history. Leverages the corporate knowledge base, log files and journal data to analyze failures and guide customers through incident resolutions steps, including through remote access of the customer environment. When remote resolution is unsuccessful, provides information, including spare part recommendations, to assist field service technicians with onsite service provision. Gathers recurring / systemic failure information and develops reports for management. Provides hardware and software training and advice for less experienced team members.

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1.0 - 5.0 years

2 - 6 Lacs

Mumbai

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Job Description: Essential Job Functions: Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7. 0. 25/ UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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4.0 - 8.0 years

4 - 7 Lacs

Mumbai

Work from Office

Job Description: Essential Job Functions: Should be skilled in following: Working experience of Finacle Menu Options (CBS Version 7. 0. 25, UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis Working experience on Service Management/ Ticketing Solutions Working experience as Delivery Lead in similar Project Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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8.0 - 13.0 years

10 - 20 Lacs

Hyderabad, Bengaluru

Hybrid

8+ yrs in Java development like Spring Boot, Hibernate, Angular JS & REST API 4 Yrs into Application Support like Incident/Request Ticket handling L1/L2 Production Support, Services & Infrastructure Delivery NP-Immediate Email- sachin@assertivebs.com

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2.0 - 7.0 years

25 - 30 Lacs

Mumbai

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager Good operational, administrative and interpersonal skills are a must

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2.0 - 7.0 years

20 - 25 Lacs

Mumbai

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You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience as Assistant Director of Rooms or 2 Years of experience as Front Office Manager in larger operations. Good problem solving, administrative and interpersonal skills are a must. Indian Nationals only will be eligible to apply for the position.

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2.0 - 7.0 years

20 - 25 Lacs

Gurugram

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You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager. Good operational, administrative and interpersonal skills are a must.

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8.0 - 10.0 years

5 - 9 Lacs

Gurugram

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At least 8 years of Travel Domain experience on product combinations of Air, Hotel, Sightseeing, Transfers, Rail, Cruises, EuroRail etc. Should have Team handling experience such as Application support, Client Support, troubleshooting or incident management. Responsible for TAT and SLA management. Will be responsible to handle the team that will be answering the first level review of the issues and concerns in the product application received via email, voice call, or instant messaging and to provide updates and completion information. To Manage and resolve problem tickets for assigned applications within designated performance metrics and in accordance with all applicable SOPs, team processes and management guidelines. Responsible to gather product enhancement requirement from Business heads and create the scoping document. Review support tickets raised to technical team to ensure that the issue is genuine and shall be raised for prioritization. Regular coordination with the Technical Support Team

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1.0 - 4.0 years

2 - 6 Lacs

Mumbai

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As an International Holidays Operations Executive at Tratoli, you will ensure the seamless delivery of our customized holiday packages from inception through completion. Youll coordinate with global suppliershotels, transport providers, guides, and activity operatorsto confirm availability, negotiate rates, and manage booking amendments. On a day-to-day basis youll monitor client itineraries, troubleshoot operational issues in real time (flight delays, overbookings, last-minute changes), and liaise with cross-functional teams (sales, customer support, finance) to guarantee high customer satisfaction and profitable margins. Youll also analyze post-trip feedback and operational KPIs to identify process improvements and cost-saving opportunities, helping us scale efficiently while maintaining service excellence. Strong organizational & multitasking skills Vendor relationship & contract negotiation Proficiency with booking engines/CRMs (e.g. Amadeus, Sabre, Zoho CRM) Excellent problem-solving & communication skills

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2.0 - 7.0 years

1 - 5 Lacs

Jaipur

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To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager Front Office signs all rebate and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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3.0 - 5.0 years

1 - 4 Lacs

Bengaluru

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Educational Qualification: Bachelor's degree in Geography, Earth Sciences, Remote Sensing, Physics (or related engineering fields) Work Experience: 3-5 years of experience in a related role, preferably in the satellite or earth observation industry. Role Description: We are looking for an enthusiastic and self driven individual to join our satellite operations team as an Imaging Coordinator. The ideal candidate will be responsible for making critical decisions on imaging priorities for our satellites, balancing various external and internal stakeholder needs, and ensuring optimal utilization of our satellite resources. Responsibilities & Duties: Providing data/trends to the mission planning team to implement the right strategies for prioritizing imaging targets based on multiple factors (including but not limited to customer requirements, emergencies, calibration needs, and long-term archival value). Staying informed about global events/disasters with a geographical impact to proactively identify high-priority imaging opportunities. Collaborating with the sales and customer success staff at Pixxel to understand and manage customer expectations regarding imaging schedules and deliverables. Working closely with the satellite operations team to optimize imaging schedules and maximize the efficiency of our satellite constellation. Maintaining a comprehensive understanding of global geography, seasonality, and areas of strategic importance for various industries and applications. Analyzing and reporting on imaging prioritization decisions and their outcomes to improve future decision-making processes. Contributing to the development of a valuable image archive by identifying and prioritizing areas of long-term significance. Desirable Skills & Certifications: High attention to detail, strong analytical skills, and the ability to make data-driven decisions Excellent knowledge of global geography, current events, and geopolitics. Basic understanding of satellite operations and earth observation technologies. Superb communication and interpersonal skills, with the ability to manage expectations of diverse stakeholders. Ability to work under pressure and make quick, informed decisions in emergency situations. Good at programming and experience with python (or any other scripting language). Candidate Acumen: Proactive and self-motivated with a passion for earth observation and its applications. Strong problem-solving skills and ability to think creatively. Adaptable and able to thrive in a fast-paced, evolving industry. Team player with the ability to work effectively across different departments. Benefits: Health insurance coverage Unlimited leaves & flexible working hours Role-based remote work and work-from-home benefit Relocation assistance Professional Mental Wellness services Creche facility for primary caregivers (limited to India) Employee Stock Options for all hires

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3.0 - 5.0 years

1 - 5 Lacs

Gurugram

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The associate will be part of TBO Platinum Desk which services the top B2B travelpartners across India. He/She willbe responsible for handling booking and post booking queries of the key travelpartners across India for their non- air travel. They will be one point ofcontact for all the service requests and must adhere to service SLA andproviding exceptional customer experience. Destination knowledge must: - Maldives, Mauritius, Sri Lanka, Dubai, Bali,Seychelles, Singapore, Thailand, Malaysia, South Africa, Hong Kong. Driving revenue and wallet share of the travel partners. Increasing the numberof transacting agents on a monthly level. Responsible for CSAT at booking and post booking level. Capable of maturely handling the travel partner escalations. Relationship building with the travel partner. The associate should have in-depth knowledge of hotel, flights and holidaypackage products and should be familiar with CRM platform. Ensure that their allocated set of travel partners are transacting with TBOevery month and pitch all non- air products. Should beable to work in result oriented with strong communication skills. Teamwork andcustomer focus is essential.

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4.0 - 8.0 years

2 - 6 Lacs

Kochi

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Utilize Amadeus and Sabre GDS to book flight tickets, hotel stays, rental cars, and other travel services. Process client reservations, changes, and cancellations efficiently and accurately. Ensure all bookings comply with company policies, travel regulations, and client preferences. Expertly navigate both Amadeus and Sabre GDS systems to book, modify, and manage travel itineraries. Maintain knowledge of the latest GDS functionalities, tools, and updates to enhance service delivery. Troubleshoot and resolve any issues related to GDS bookings or system performance. Qualifications & Skills: Proven experience as a Travel Consultant, preferably with expertise in Amadeus and Sabre GDS. In-depth knowledge of travel industry standards, airline operations, and booking procedures. Strong communication and interpersonal skills with a customer-first approach. Ability to work under pressure and handle multiple bookings simultaneously. Excellent problem-solving skills and attention to detail.

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2.0 - 7.0 years

1 - 4 Lacs

Jaipur

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Revenue Manager & the Front Office Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatts Brand Standards. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

2 - 5 Lacs

Chandigarh

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

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2.0 - 7.0 years

1 - 5 Lacs

Chandigarh

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

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2.0 - 7.0 years

3 - 4 Lacs

Thiruvananthapuram

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Laundry is responsible to assist the Laundry Manager in ensuring the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years work experience as Laundry Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

4 - 9 Lacs

Jaipur

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Events Executive is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Events Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

3 - 4 Lacs

Chandigarh

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Laundry is responsible to assist the Laundry Manager in ensuring the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Asst. Laundry Manager or Laundry Team leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

2 - 6 Lacs

Kolkata

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You will be responsible for the efficient running of the Laundry department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Laundry Manager is responsible to ensure the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years work experience as Laundry Manager or Assistant Laundry Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

20 - 25 Lacs

Jaipur

Work from Office

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering or Convention Services in large operation. Good operational, administrative and interpersonal skills are a must.

Posted 1 month ago

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