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5.0 - 7.0 years
5 - 7 Lacs
Ratnagiri
Work from Office
5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.
Posted 2 months ago
5.0 - 7.0 years
5 - 7 Lacs
Mumbai Suburban
Work from Office
5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.
Posted 2 months ago
5.0 - 7.0 years
5 - 7 Lacs
Ulhasnagar
Work from Office
5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.
Posted 2 months ago
5.0 - 7.0 years
5 - 7 Lacs
Nashik
Work from Office
5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.
Posted 2 months ago
5.0 - 7.0 years
5 - 7 Lacs
Pimpri-Chinchwad
Work from Office
Head of Support - Hiring For one of the service based company. 5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.
Posted 2 months ago
10.0 - 12.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CFO & EV - FinOps Analytics Associate Manager Management Level: 8-Associate Manager Location: Bengaluru, BDC7C Must-have skills: Financial Modeling Good to have skills: Experience in financial modeling, valuation techniques, and deal structuring. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Whats In It for You Accenture CFO & EV team under Data & AI team has comprehensive suit...
Posted 2 months ago
5.0 - 10.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Position Title: L2 Ops Engineer REPORTING TO Infrastructure Service Operations, Food, Feed and Environment Testing Europe GEOGRAPHICAL REPORTING LOCATION: India WORKING LOCATION: India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY : 0 OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Environment Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new internal and exte...
Posted 2 months ago
2.0 - 4.0 years
3 - 6 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Application exception monitoring & fixing, Incident Analysis, working on RCA, Transactions trend analysis, EOD activities, production change implementation support, ensure DC-DR sync,24/7 support, fixing issues permanently, SQL expert, problem mgmt
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
Gurugram
Work from Office
Travel Consultant Voice & Back Office (Airline Ticketing / Hotel Booking / Trip Advisory) What You'll Do As a Travel Consultant, you'll be the go-to person for our customers, helping them plan their perfect trips. This role combines both voice-based customer service and essential back-office support. Your responsibilities will include: Assisting customers with airline ticketing, making changes, and managing reservations. Facilitating hotel bookings and related accommodations. Providing expert trip advisory services, offering recommendations and insights to enhance travel experiences. Handling customer queries and resolving issues efficiently and courteously. Performing crucial back-office ta...
Posted 2 months ago
4.0 - 7.0 years
4 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Job Description In this role, you will: Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business Work independently to make recommendations for support function by providing support and leadership Assist in the planning and execution of a variety of programs and initiatives that may include risk mitig...
Posted 2 months ago
1.0 - 6.0 years
6 - 9 Lacs
Noida
Work from Office
Responsibilities: * Manage corporate travel requests via Amadeus, Sabre & Galileo * Coordinate international ticket bookings with IATA standards * Execute travel processes from start to finish Annual bonus Office cab/shuttle
Posted 2 months ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Job Title: Technical Support Executive (Chat Process) Employment type: 6 Months Contract Work Location: Work From Office (Koregaon Park, Pune ) Shift Type: Night Shift NOTE: This is a Technical Support - Chat Process role for our Cloud Help Desk product and this position requires to Work From Office (Mon - Fri) in the night shift from our office located at Koregaon Park, Pune. Essential Attributes to do this job: Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT envi...
Posted 2 months ago
5.0 - 10.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
Event Line up with Team & Vendors Event Projects Supervision upto Completion of the project and reporting to the clients Pre-Event PPT & Post Event PPT Reporting to AEM on daily task sheet format and deadline base task system Taking continuous report of update of production and preparation of the event and reporting to AEM Ready to work in 24 by 7 work profile
Posted 2 months ago
6.0 - 11.0 years
35 - 40 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for We are looking for talented detection engineers, people who look at the world differently, who explore, "hunt", live to beat the system and challeng...
Posted 2 months ago
4.0 - 7.0 years
8 - 9 Lacs
Hosur, Bengaluru
Work from Office
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards Design and implement new solutions and improve resilience of the current environment Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access Support and administer firewall environments in l...
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Vadodara
Work from Office
Knowledge/Application Developing Knowledge: Seeks less guidance; comfortable analyzing facts and making decisions but keeps supervisor informed and involved as appropriate; Adherence to Ticket Productivity goals and SLA/SLO requirements; Resolve moderate to high complexity/priority requests with consistent quality. Clearly understands customer business needs and formulates accurate resolutions in addressing the customer need and proactively assists teammates with request resolutions. Developing knowledge in other domain areas. Working within additional service offerings (ESS) and participating in NRR-based projects (LOE/SOW). Breakdown of tasks per type (nomenclature dependent on ticketing s...
Posted 2 months ago
3.0 - 8.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Job Requirements Around 3 years of experience Diploma or Degree with good communication skills Good understanding of work/support environment Good experience in installation and troubleshooting of desktops/laptops, printers Good experience on installation of Windows XP and MS-Office Knowledge of Windows Domain, Servers, DHCP and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Good experience on installation of desktops/laptops, printers Asset / Inventory management Deliverables All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance Troubleshooting, Diagnosing malfunctions in the operation of hardware and software...
Posted 2 months ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
What You'll Do What will you do: Technical Expertise & Customer Support : Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration : Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach : Uphold Avalaras Cult of the Customer philosophy by improving customer satisfaction through process enhancement, workflow optimi...
Posted 2 months ago
1.0 - 5.0 years
1 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Process and respond to travel-related email inquiries from UK/US customers. Assist with fare calculations, Work with ,Amadeous, GDS systems to retrieve, modify, Fair Calculations, Geographical knowledge and book tickets.
Posted 2 months ago
3.0 - 8.0 years
6 - 9 Lacs
Pune
Work from Office
WhatYou'llDo TechnicalExpertise&CustomerSupport :ServeasaSubjectMatterExpertforAvaTaxandrelatedConnectors,providingin-depthtechnicalsupporttocustomersandinternalteamsviaemailanddirectinteraction,ensuringtimelyandaccurateissueresolution. IssueManagement&Collaboration :Troubleshoottechnicalproblems,documentallcustomerinteractions,escalatecomplexissuestoengineering,andcollaboratewithcross-functionalteamsincludingengineeringandproductmanagementtodrivesolutions. Customer-CentricApproach :UpholdAvalarasCultoftheCustomerphilosophybyimprovingcustomersatisfactionthroughprocessenhancement,workflowoptimization,andachievingperformancemetrics. FlexibleWorkSchedule :SupportcustomersacrossUSand/orEMEAtimez...
Posted 2 months ago
2.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Handle customer inquiries & resolve issues efficiently Accurate information to customers Knowledge of Fares and Ticketing Handle client requests including reservations, transfers, changes & cancellations info.aspiringmantra@gmail.com Required Candidate profile Graduate with 2 yrs in experience in International Travel voice Knowledge of International Travel Products, Airfares, Refunds, Routings & Airlines Good communication and email drafting skill
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
Coimbatore
Work from Office
Role & responsibilities: Manage and resolve service desk tickets and technical issues. Install, configure, and support a wide range of IT hardware and software. Maintain data related to local users and IT assets and contribute to the global IT assets and user data mgmt. Provide troubleshooting end users services technical issues. Assist with IT projects, including system upgrades and deployments. Ensure documentation of Service Desk processes and frequent cases resolutions is up-to-date and accurate. Contribute to the establishment and maintenance of Service Desk related standards. Collaborate with Global IT team members to deploy global systems and resolve complex issues. Contribute the con...
Posted 2 months ago
1.0 - 3.0 years
5 - 5 Lacs
Kolkata, Chennai, Delhi / NCR
Work from Office
Pan India candidates can apply. Role includes ticketing, resolving customer queries via Amadeus (Cryptic). Must relocate to Chennai. Company provides accommodation & flight. Salary up to 5.5 LPA. 80% non-voice, 20% voice. Call us - 8271273330
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
Ajmer, Delhi / NCR, Mumbai (All Areas)
Work from Office
Position : Field Engineer Exp : min 0.6 years Location : Maharashtra, Punjab, UP, West Bengal, Odisha, Rajasthan, Delhi, Bilaspur, Haryana Shifts : General Shifts, 6 days Excellent Communication Skill CCNA / Hardware & Networking Certification is must Below is the job description : Desktop Basic knowledge of troubleshooting Outlook installation, should be aware of what is outlook. Networking Basic knowledge Printer installation Should identify desktop & laptop parts. Exp candidate prefer
Posted 2 months ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Chennai
Work from Office
We are Looking for Travel Consultant Location - Mumbai & Chennai Roles and Responsibilities Issue, reissue, and void tickets using various GDS platforms (e.g., Amadeus, Galileo). Process exchanges and refunds as per client requirements and fare rules. Ensure accurate and timely issuance of tickets and travel documents. Assist clients with itinerary changes, cancellations, and emergency travel arrangements. Serve as the primary point of contact for Corporate clients/ B2B regarding ticketing and travel arrangements. Required Skill Minimum of 2 years of experience in ticketing. Proficiency in using GDS platforms (e.g., Amadeus, Galileo). Strong understanding of airline fare rules, ticketing pro...
Posted 2 months ago
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