4438 Ticketing Jobs - Page 49

Provide technical support to customers via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain systems and applications. Escalate complex issues to the appropriate teams and follow up until resolution. Document technical issues and solutions for knowledge sharing. Collaborate with developers and IT staff to resolve recurring problems. Ensure high customer satisfaction through timely support. Requirements: Strong knowledge of operating systems (Windows/Linux) and networking. Experience with troubleshooting software and hardware issues. Familiarity with ticketing systems and remote support tools. Good communication and probl...

Qualification : B.E./B.Tech Roles Responsibility: Liaise with engineering teams to understand requirements and optimize application performance. Coordinate with global teams to align application usage and standards. Monitor system performance and generate reports on application usage and incidents. Document configurations, processes, and support procedures. Drive system enhancements and updates in collaboration with vendors and internal stakeholders. Must Have: Experience in providing Engineering Application support (installations, troubleshooting) for large engineering organization/function. Sound knowledge and experience managing any of below applications: Altair - Hyperworks Ansys, LS Dyn...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team member...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve analyzing system performance, troubleshooting ...

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.Cornerstone LMS...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :A Major Incident Manager is responsible for overseeing the resolution of high-impact IT incidents that disrupt business operations. They act as the central point of coordination during major incidents, ensuring swift recovery, clear communication, and minimal disruption. Roles & Responsibilities:- En...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NA Minimum 7.5 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and implement...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team mem...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ...

Use Adobe Analytics to analyze and report on user s digital customer journey through clients site properties, which include, but not limited to, clicks, page views, time on site, bounce rates, attribution, campaign tracking etc. Dive deep into web analytics to develop insights and recommendations that lead to improved website conversion rates, page speed, time on site, bounce rate, retention, campaing performance, and/or overall business performance Collaborate with internal team members and external stakeholders to understand requirements, timelines and desired deliverables for all analytics requests that are assigned to you Manage multiple data sources at the same time and have the ability...

Essential Job Functions: Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs(5 day...

Adhere to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR s global sales/sales operations principles. Act as product knowledge expert for trade support tasks, supporting in more complex tasks reservations, ticketing, FFP, oneworld, Beyond Business and Corporate queries. Assist Sales Operations Agents with their queries, and escalations to ensure efficiency and quality services. Maintain and generate reports as required by reporting Line Manager. Be the primary person in following up with customers and trade partners on enquiries, requests. Guide junior Sales Operations Agents, particularly new joiners, in QR processes and policies, to...

Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Experience with Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self-sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excellent interpersonal skills both in written and verbal correspondence. Ability to learn and adapt to changing lands...

Job Description Information Security Engineer will monitor computer networks for security issues and investigate security breaches and other cyber security incidents. Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs. Work with security team to perform tests and uncover network vulnerabilities. Fix detected vulnerabilities to maintain a high-security standard. Document security breaches and assess the damage they cause, also manage & monitor Security devices. Competencies: Follow ITIL practices regarding incident, problem and change. Providing guidance and support to technical teams on security s...

Mode of Work(WFH or WFO) - WFO Interview process - Versant (58 score), CD and OPS Contract duration - 4 to 5 Months Location - BDC13 & MDC7 Shift Timing - 06 .30pm onwards to 06.30 am, but 9 hours working, including weekends. Weekday offs will be provided. Job description: We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging. Responsibilities: Make outbound calls to the candidate and motivate them to complete job applicat...

Desktop Support . 1.5 - 3 Yrs. Coimbatore. 30 Days. Skill : Desktop Support Level - PA Level Location - Coimbatore Notice Period - Short Joiners only Please find the JD as below: Essential Qualification / Skills Any Science / Technical Graduation Good communication skills and customer management experience Work experience with clients outside India or in onsite roles Strong keyboard skills Ability to work in a team Exposure to Life Sciences domain good to have Medidata product experience good to have Sl. No. Key Responsibilities 1. Receiving end user calls / Email / Chat / Web Ticket 2. Provide first level resolution for ticket by following the KO s / SOP s 3. Ticket creation/Categorization ...

Office 365 Suite 3 - 6 Yrs. 30 days. Bangalore. Level - A level Location - Bangalore Notice Period - Immediate/short joiners (Only 30 days) Kindly help us with the profiles from tier 1. Job Description : Migration Project to move Users home drives to Microsoft OneDrive, most of the migrations is planned to be done on the clients. Some will be also executed Server Side. We are looking for a skilled supporter, who support the team and ultimately our users if they are facing any issues. We see special support skills needed as described below. Certification : Nice to have - MS-O365 certification (includes SharePoint, Azure etc..) Required skills: Windows 10 Offline sync center support & troubles...

Incumbent as Senior SAP FICO Analyst will provide support and oversight for the Specialized Vehicles SAP environment The role will assist in the deployment of strategic projects continuous improvements training and tools and will assist in identifying and closing gaps in process and system capabilities This role will work closely with functional teams to ensure that process designs support operational and reporting requirements and will serve as a key liaison between the Information Technology Department and finance user community Support on the SAP modules related to the Accounts Payable Accounts Receivable Finance Accounting FI Controlling and Profitability Analysis and Fixed Assets review...