4438 Ticketing Jobs - Page 48

Position Overview : This role helps support the operation and performance of Cignas enterprise network this includes but not limited to security operations, remote site operations and global network operations. This position will provide support on incidents in the environment and help with problem resolution for the network infrastructure within Enterprise. This position will ensure high quality service delivery through responsiveness to incidents, crisis management, and adherence to service levels and network improvement initiatives. Responsibilities : Perform initial investigation and triage for all tickets/issues for all areas in the network infrastructure Complete all service now ticket...

Location Credit Manager-Agri Business Group (ABG)-Credit JOB DESCRIPTION Grade-M5 Above Function- Agri credit Role location Credit manager Max age limit- 25 + Experience- CA 1 years; Candidate should not be from Retail Credit Should have Underwriting experience in ticket size of Rs upto 15 Crs Market, Competitor & Dealer visits as per the requirement and continuous updating of the happening/ changes in the market place which would help in acting proactively Timely processing of proposals as per TAT to ensure better time to market Ensuring compliance of terms and conditions of sanctions by liasioning with the RMs and company involved Continuous monitoring of Infant Delinquencies.

Title: Oracle HCM Functional Consultant Location: Anywhere in India Exp Level: 8+ Years Job Responsibilities: 8+ years in HCM Cloud functional support / implementation experience Support experience in handling tickets / issues related to Core HR, Benefits, Journies, ORC, Talent management, Compensation and other HCM modules Excellent business communication skills Ability to speak to business users and process owners to understand the ticket requirements Must work in Night Shift (US EST business hours 9 AM to 5 PM EST) Understanding of HCM business operations Analytical, Problem solving and multi-tasking skills Provide ongoing support and maintenance activities of the Oracle HCM Cloud functio...

Lead the Network Operations Center team, optimizing monitoring systems and coordinating 24x7 alert management. Drive improvements in monitoring, incident handling, escalation processes and documentation. Ensure SLA targets are met. Responsibilities: Lead NOC operations and teams across shifts; manage escalations and act as technical escalation point for critical incidents. Optimize monitoring systems and implement automation to reduce alert noise. Coordinate major incident response, stakeholder communications and post-incident reviews. Oversee onboarding, training, and mentoring of NOC staff; develop runbooks and SOPs. Produce daily/weekly status reports and trend analysis for leadership. Co...

Job Title SOC Analyst (L1) Job Description Title: SOC Analyst (L1) Location: Bangalore Shift: Rotational The SOC Level 1 Analyst is an entry-level position responsible for initial security incident triage, investigation, basic resolution, or escalation to Level 2 analysts. This role provides an excellent opportunity for individuals looking to gain foundational cybersecurity experience within a dynamic, 24/7 operational environment. Ideal candidates should have a basic understanding of cybersecurity concepts and a willingness to learn and develop their technical skills further. Key Responsibilities: Conduct initial security incident triage by analyzing alerts generated by SIEM tools (Splunk/Q...

Job Title SOC Analyst (L1) Job Description Title: SOC Analyst (L1) Location: Bangalore Shift: Rotational The SOC Level 1 Analyst is an entry-level position responsible for initial security incident triage, investigation, basic resolution, or escalation to Level 2 analysts. This role provides an excellent opportunity for individuals looking to gain foundational cybersecurity experience within a dynamic, 24/7 operational environment. Ideal candidates should have a basic understanding of cybersecurity concepts and a willingness to learn and develop their technical skills further. Key Responsibilities: Conduct initial security incident triage by analyzing alerts generated by SIEM tools (Splunk/Q...

What success looks like in this role: Automate routine maintenance and monitoring tasks for the Global Contact Center ACD. Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances. Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and troubleshooting. Automate the process of updating and maintaining video conferencing endpoints through centralized management systems. Develop automated solutions for call recording and archiving processes to ensure compliance and efficiency. Implement automation scripts to streamline CTI environment management and troubleshooting. Automate the ge...

Excellent communication skills. Strong analytical and critical thinking abilities. Good diagnostic and problem-solving skills. Ability to analyze systems and manage technical tasks effectively. Required Candidate profile Receiving Customer Calls, Generating Tickets, Resolving Querries, customer calling and lead generations. If Candidate is having prior experience of Customer Suppose executive/Telecalling, Tele Sales,

BPO Hiring For Voice Travel Process 32K in Hand Per Month Grad./UG's /BE/Btech With 1 Year Experience in Customer Service Any Domain 5 Days 24/7 Both Side Cabs Work From Office Pls Call-Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Essential Job Functions: Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs(5 day...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

Kickstart Your Career! Immediate Openings for Voice Process Apply Now Freshers are Welcome Job Title: Service Expert About Praxis: Praxis is a leading BPM company serving premium customers for a luxury airline and over 300 hotels across India and abroad. We specialize in customer service, hotel reservations, revenue management, online sales, and CRM. Role Overview: We are hiring Customer Service Experts for our airline client. This role offers career growth in the aviation and hospitality domain, with excellent training and fast-track promotions. Requirements: Excellent English communication skills (verbal & written). Customer interaction via calls, email, or chat. Confident, energetic, and ...

SAS Travel Backend Process Role: Refund Process (Non-Voice) Location: [Not specified add if available] Job Type: Full-time Job Details Process Type: Email & Chat Support (Backend No Calls) Function: Handling travel-related refund processes Client: SAS (Scandinavian Airlines – likely IATA process) Training: IATA knowledge is a plus (IATA pass-outs preferred) Shift: Regular day shift Work Days: 5 Days Working (2 weekly offs) Eligibility: Education: Graduate or HSC Pass Experience: Freshers welcome Salary: 3 LPA Key Skills Required Good written communication skills Attention to detail Basic knowledge of airline reservation or refund processes (Preferred) Familiarity with IATA standards (Preferr...

We have multiple vacancies in our Airline Ticketing team 1) Travel Consultant - 2- 4 years exp (3L - 4L per annum) 2) Sr Travel Consultant - 5 - 8 years exp (5L - 8L per annum) Job Summary We are seeking an experienced and customer-focused Travel Consultant specializing in airline ticketing to join our team. The role involves handling flight reservations, issuing tickets, reissuance, cancellations, and providing end-to-end travel solutions for clients while ensuring accuracy, efficiency, and excellent customer service. Key Responsibilities Manage domestic and international flight bookings through GDS (Amadeus, Galileo, Sabre, etc.). Issue, reissue, and cancel airline tickets as per client re...

Roles and Responsibility Provide exceptional customer service to airline passengers, addressing their queries and concerns. Utilize Amadeus GDS systems to manage bookings, reservations, and ticketing. Collaborate with airlines, hotels, and other stakeholders to ensure seamless travel experiences. Develop and maintain strong relationships with clients and colleagues. Stay updated on industry trends and developments in airline technology and operations. Analyze feedback and suggest improvements to processes and procedures. Job Requirements Minimum 2 years of experience in airline passenger support or related field. Expertise in Amadeus GDS system. Strong communication and problem-solving skill...

Roles and Responsibility Provide exceptional customer service to passengers, addressing their queries and concerns. Coordinate with airlines, airports, and other stakeholders to ensure smooth operations. Develop and implement effective strategies to enhance passenger satisfaction. Collaborate with teams to resolve complex issues and improve processes. Analyze feedback and suggest improvements to services. Maintain accurate records and reports of passenger interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Knowledge of airline industry reg...

Roles and Responsibility Provide exceptional customer service to airline passengers, addressing their queries and concerns. Utilize Amadeus GDS systems to manage bookings, reservations, and ticketing. Collaborate with airlines, hotels, and other stakeholders to ensure seamless travel experiences. Develop and maintain strong relationships with clients and colleagues. Stay updated on industry trends and developments in airline technology and operations. Analyze feedback and implement changes to improve passenger satisfaction. Job Requirements Strong knowledge of Amadeus GDS systems and airline industry practices. Excellent communication and interpersonal skills. Ability to work effectively in ...

Roles and Responsibility Provide exceptional customer service to airline passengers through various communication channels. Utilize Amadeus GDS systems to manage bookings, reservations, and ticketing. Collaborate with airlines, airports, and other stakeholders to ensure seamless travel experiences. Develop and maintain strong relationships with clients and colleagues. Stay updated on industry trends and developments in airline technology and operations. Analyze feedback and implement changes to improve passenger satisfaction. Job Requirements Minimum 4 years of experience in airline passenger support or a related field. Expertise in Amadeus GDS systems and software applications. Strong commu...

Job Title: Travel Desk Executive Job Location: BKC & Andheri East Salary: 20,000 to 40,000 per month Shift Timing: 8:30 AM to 5:30 PM / 9:30 AM to 6:30 PM Working Days: Monday to Saturday HR aryan : 7977396954 HR ji : 8889996656

About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters. Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including Large and Small Entertainment Events Comprehensive Business Events, including Visitor Registration Services and Badging Diverse Sports Event Ticketing Tourism Attraction Ticketing Advanced Bo...

We are looking for a skilled FIS Quantum/Echos Production Support Service Engineer with 4 to 7 years of experience. The position is based in Bangalore. Roles and Responsibility Provide production support services for FIS Quantum and Echos treasury management systems. Troubleshoot and resolve issues related to Cash Xplorer configuration. Ensure SOX compliances and maintain accurate records. Utilize Oracle/SQL Server database concepts and SQL query authoring skills. Collaborate with the team to resolve technical issues and enhance system performance. Develop and implement process improvements to increase efficiency. Job Requirements Proficiency in FIS support tools, including the FIS ticketing...

We are looking for a skilled LMS Admin to join our team in Chennai. The ideal candidate will have 5-10 years of experience with Cornerstone LMS Administration, including assigning training, creating and updating curricula, managing sessions using advanced functionality, and adding/maintaining training history records. Roles and Responsibility Assign training and create engaging learning experiences for users. Develop and update curricula to meet evolving learning needs. Manage sessions using advanced functionality to enhance user engagement. Maintain accurate training history records for seamless tracking. Troubleshoot issues with eLearning Modules (SCORM, AICC) to minimize downtime. Provide...

We are looking for a skilled FIS Quantum/Echos Production Support Service Engineer with 6 to 11 years of experience. The ideal candidate will have expertise in FIS Quantum and Echos treasury management systems, proficiency in Oracle/SQL Server database concepts, and experience with Cash Xplorer configuration and troubleshooting. Roles and Responsibility Provide production support services for FIS Quantum/Echos treasury management systems. Troubleshoot and resolve issues related to FIS support tools, including the FIS ticketing system. Develop and maintain SQL queries for database interactions. Collaborate with teams to ensure SOX compliances and adherence to company standards. Configure and ...

We are looking for a skilled Store Manager to lead our retail team in Palladium, Ahmedabad. The ideal candidate will have 7 to 10 years of experience in high-fashion retail and a strong understanding of Indian retailing and global trends. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and motivate a team of sales professionals to meet their targets. Build strong relationships with customers and provide excellent customer service. Analyze sales data and market trends to identify opportunities for growth. Manage inventory levels and optimize stockroom operations. Collaborate with cross-functional teams to drive business results. J...

Roles and Responsibilities Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international non-voice process for US clients, ensuring timely resolution of issues. Utilize blended process skills to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Demonstrate strong verbal communication skills to effectively communicate with customers from diverse backgrounds. Meet performance targets set by the organization while adhering to quality standards. Desired Candidate Profile 0-3 years of experience in an International BPO environment (blended process). Bachelor's degree in Any Specialization (B.A/...