Hiring for Travel consultant Blended process Minimum 6months of travel experience is mandatory which is into GDS (Amadeus, Galileo and Sabre etc.) Salary up to 6LPA Cab facility 5 days working 2 days off Location- Airoli, Mumbai Interested candidates contact on 7678666623 or yuvraj.mandal@nlbtech.in

Required Qualifications • Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test • Accent neutral verbal communications • Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. • Minimum 1 year of experience in Ticketing and/or Fare Auditing. • Independently driven to learn new applications, technologies, skills and a self-starter • Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Technical Skills • Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. • Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. • Track record of low error rate; low airline debit memos/financial losses. • Microsoft Office application skills, including Outlook, and Excel • Basic internet and web-based application skills Milki Bisht 9151206474 Email id milki.bisht@nlbtech.in

Hiring for International MNC' for US Travel Process Grad/ug with international travel experience can apply. Salary upto 4 LPA (28k) US Shifts Both Side Cabs Sat-Sun Offs Location - Gurugram To apply, please Call or WhatsApp: 7800951673 - Ayush Required Candidate profile Grad/ug with international travel experience can apply. Excellent Communication Skills mandatory To apply, please Call or WhatsApp: 7800951673 - Ayush

We have vacancy for International Airline ticketing process for Chennai location. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. 9 Am to 11PM (Any 9 hours) Fixed weekend off Immediate or 15days Good communication is required. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following tools "Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus", Corporate experience is not mandatory , any ticketing experience will still work. Immediate joining Pls call naveen 9962331867 for more info Thanks, Naveen 9962331867

We have vacancy for International Airline ticketing process for Chennai location. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. 9 Am to 11PM (Any 9 hours) Fixed weekend off Immediate or 15days Good communication is required. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following tools "Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus", Corporate experience is not mandatory , any ticketing experience will still work. Pls call Naveen 9962331867 for more info Thanks, Naveen 9962331867

We have vacancy for International Airline ticketing process for Chennai location. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following tools "Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus", Corporate experience is not mandatory , any ticketing experience will still work. 9 Am to 11PM (Any 9 hours) Fixed weekend off Immediate or 15days Good communication is required. Pls call Naveen 9962331867 for more info Thanks, Naveen 9962331867

Role & responsibilities Coordinate between Intra Teams, Clients and support team to provide first class technical support to clientele in higher education. Ensure tickets are being dispatched and addressed within SLAs. Set-up, manage and coordinate client calls for the team. Ensure coordinating with inter, intra teams and clients to set up activities and calls as required. Share required data for management reporting with defined frequency; daily, weekly, and monthly. Assign problems/tasks to tech support specialists. Regularly review and analyze the service boards and follow-up with inter team and client. Analyze situations and determine resources needed to solve them. Make decisions quickly, often with limited information. Follow up with customers to gauge their satisfaction with problem resolution; identify tech support problem areas (i.e., negative trends) and, if warranted, implement corrective actions Review daily priorities and take appropriate action to ensure results are achieved. Availability of support in Non-Business Hours as and when needed. Liaison with the internal functions including Customer Success, product management, product engineering and other service functions. Work on preparing monthly roster, on call roster. Work on collating the data required for on call reports.

Key Responsibilities: Process and issue flight tickets, manage PNRs, and make booking modifications. Handle ticket cancellations, reissues, and refund requests promptly. Advise clients on fare rules, travel routes, and booking options. Assist with group bookings and corporate travel arrangements. Resolve ticketing-related issues and ensure customer satisfaction. Maintain up-to-date knowledge of airline policies, schedules, and fares. Qualifications: Excellent communication skills and attention to detail. Ability to work under pressure and handle multiple tasks. Proven experience in ticketing and reservations (GDS knowledge required). Strong understanding of airline fare rules and ticketing processes. Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo). Freshers can also apply. Perks and benefits: Best as per company standards and candidate's eligibility Share your CV at- hr.backoffice@satgurutravel.com / 7728890327

3+ years of experience in Microsoft Dynamics AX support. Hands-on experience in AX modules such as Finance, SCM, Manufacturing, or Retail. Good understanding of X++ coding, SQL Server, and integrations (preferred for at least one resource in the team). Experience in resolving performance issues, debugging errors, and handling AX workflows . Ability to work independently and troubleshoot functional and technical issues . Strong communication skills to interact with business and IT teams in Europe. Experience working in ITIL-based support environments (ticketing systems like ServiceNow, JIRA, etc.).

Evaluate and resolve technical and usability problems with regard to applications within the scope of the role. Where resolution becomes difficult, escalate such work requests to specialist technology / functional teams and resolve all complex application and system issues. Set up new users with necessary system access and update the access of existing users when requested Proactively monitor system and integration statuses on a daily basis with a provided list of ad hoc reports Monitor, acknowledge, update, and close incident requests in the Service Management tool or any other software designated to manage the work requests being assigned. Ensure he/she is updated with the latest tools and technology skills, knowledge, and practical experience so as to deliver the best customer satisfaction through a speedy and quality resolution of requests. Maintain work logs, update incidents and requests with appropriate information, and own the request until closure. Adhere to all support system processes without deviation and keep the internal teams updated about escalations, threshold breaches, SLA violations or possible breach scenarios, technical or procedural failures, etc. For complex or unique issue resolution scenarios perform root cause analysis. Provide feedback to software development and other service desk / help desk teams on issues faced and what corrective action can be taken to avoid such instances in the future where possible. Maintain good professional relationships with counterparts across the organization. Participate in solution rollouts, upgrades, and training sessions for end-users as well as participate in training to learn new tools, products, and technologies. Attend weekly, monthly, and ad hoc IT and generic team meetings as necessary and complete and submit necessary documentation, activity reports, and causal analysis documents. The candidate will be expected to work on / support more than one business application. Document new processes and update existing SOPs The candidate will be expected to learn about and understand the product offerings (furniture) of Herman Miller to be able to support the business better. Technical skills Mandatory : Retail and Commerce Systems support such as CRM, ERP, WMS, OMS, POS, Commerce, etc. Experience working on any Incident management / Support ticketing systems Desirable : Customer Support Process experience Experience using JIRA and Confluence Experience in a retail or commerce industry Experience with Salesforce.com and Salesforce Commerce Cloud Experience with NetSuite ERP and/or POS Experience with Manhattan SCALE Warehouse Management System Essential experience To be considered for this post, the candidate should have all of the following experience Experience of at least 6-8 years working in a similar application support role Past work experience working with remote customers outside India (preferably in the US and Europe) Experience in causal analysis/evaluation of underlying causes for errors/disruptions Knowledge of IT support system processes. Ideal candidate A graduate / post-graduate in engineering/technology or equivalent. Having excellent interpersonal and communication skills both written and verbal in English. Strong analytical and problem-solving skills with the ability to quickly understand, retain, and apply large amounts of new information Having anywhere between 6 - 8 years of IT experience of which at least 5 years should have been in a similar role. Ability to work individually or within a team environment Willing to work in UK / US / Early morning India shift on a need basis and on-call/weekends Ability to participate in multiple projects/tasks and priorities in a healthy work environment Has attention to detail and a penchant for quality Has a constructive approach to giving and receiving feedback. Has testimonials to prove high levels of customer satisfaction in previous engagements Ability to take direction, constructive criticism, and work within specified deadlines (SLAs OLAs) Adhere to processes and procedures defined for the role, the team, and the organization Certified in one or more of the core process areas of work/technologies.

Jira Administrator Job Code : PAL/JA/2201/2025 Experience: 5+ years in JIRA Location : Bangalore Work Type : Permanent Contact Email ID : hrindia@palnar.com Responsibilities: We have Jira ServiceDesk instance in the cloud at Atlassian. Creation of reports and dashboards with required key figures. Administration of the system (configuration, monitoring). Creation of masks for ticket entry for various departments with mandatory fields and workflows. (Portal web interface configuration). Jira Workflow knowledge. Jira Change Management knowledge. Basis knowledge in Confluence administration. (We also have Atlassian Confluence as a on Premise installation) We are focussed on Jira ServiceDesk Basis knowledge in Jira Software administration. General Very good English skills are essential for effective communication with colleagues, clients and stakeholders. Willingness to take responsibility and process-oriented thinking.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS IT S upport teams are aligned with the company s business strategy and operating model and aims to provide its 10,000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services. TECHNICAL SUPPORT ASSOCIATE T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What You ll Do Provide first-level troubleshooting support for software, hardware, and network-related issues. Respond to and resolve user queries via call, email, and ticketing systems. Install, configure, and update computer systems, applications, and peripheral devices. Assist in diagnosing and resolving network connectivity problems. Document and track support requests, ensuring timely follow-up and resolution. Escalate complex technical issues to higher-level support teams when necessary. Provide guidance and training to users on software applications and best practices. Maintain and update IT support documentation, including FAQs and troubleshooting guides. Ensure compliance with IT security policies and procedures. Understanding of iOS and Knox android devices. Collaborate with the IT team to improve system performance and user experience. What You ll Bring Bachelor s degree in computer science, Information Technology, or a related field (preferred). Strong knowledge of Windows, macOS operating systems. Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.). Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers. Basic understanding of IT security tools Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Willingness to work in a rotating shift schedule, including weekends if required. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

About this opportunity! Looking for a candidate with extensive experience with HPE 3PAR and EMC storage, Brocade SAN switch What you will do! Storage expertise on HPE 3PAR and EMC storage, Brocade SAN switch Strong knowledge of storage array environments; particularly focused on HPE 3PAR, and Clariion VNX and storage products. Strong knowledge of SAN Switch environments; particularly focused on Brocade/Broadcom FabricOS, centric to FC protocol; iSCSI protocol a plus also. Working knowledge of RHV, VMware, KVM and other virtualization products and the interaction as it applied to storage volumes. Working knowledge of RHEL and Windows servers and the interaction as it applies to storage volumes. Strong understanding of ITIL foundations through the delivery of problem, incident and change process ticketing. Applicant must be able to resolve difficult technical issues without source vendor support. Storage equipment is aged and requires dedicated attention to legacy deployments Create new zones in SAN switch as per the requirement. Create and allocate LUNs from HP 3PAR and EMC storage as per the request You will bring Good Exposure in storage domain. Engineering degree or equivalent experience in any domain Rich experience in HPE 3PAR and EMC storage, Brocade SAN switch What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

? Job Description: ?24*7 support team availability specifically for Priority 1 and 2 issues ?? ?Lucidworks Fusion platform experts ??Self-driven resources with excellent verbal and written communication to manage customer expectations and own ticket resolution within the defined SLA (details below) ?Experts in Incident and Problem management ??Quickly gain/develop knowledge of TE implementation of Lucidworks Search platform and associated interfacing systems to support with production issues specific to the search platform ?Team capable to take ownership, collaborate and work across multiple application stacks support team to resolve issues. ?? Non-Core issues should be fixed by this team ?? Core-Issues work with Lucidworks 24*7 support team through Zendesk ?Require Level-2(L2) and Level-3(L3) Incident Management and Production Support for Search (powered by Lucidworks Fusion).

Fluency in English as a language Good communication/ reading/ listeningskills. Verbal and comprehending skills. Typing skills-25WPM with 90%accuracy Good computer and operating systemskills. Meet VNA standards prescribed Qualifications Graduate/Undergraduate from arenowned institutionGraduate-12 year experience. Undergraduate- 6 Months Experience-Mandatory. Desirable IATA certification preferred Experience in Travel Industry GDS experience (Sabre preferred) Job Location Cookies Settings

About The Role : The Opportunity: Capgemini is seeking a highly experienced and dynamic individual to join our team as a Global GCP Capability Leader at the Senior Director/VP level. This role will be responsible for leading and developing global capabilities within our organization, ensuring alignment with our strategic goals and driving excellence across various functions. This person will: Build and maintain strong relationships with key stakeholders, both internally and externally. Stay abreast of industry trends and best practices to ensure the organization remains competitive. Lead the development and implementation of global capability strategies to support business objectives. Collaborate with cross-functional teams to identify capability gaps and develop solutions to address them. Drive continuous improvement initiatives to enhance organizational capabilities and performance. Provide leadership and guidance to capability teams, fostering a culture of innovation and excellence. Ensure alignment of capability development efforts with overall business strategy and goals. Monitor and evaluate the effectiveness of capability development programs and initiatives. Primary skills Proven experience in a senior leadership role, preferably at the Senior Director level. Partner Sales oriented profile, experienced in collaboration with complex global organization Strong background in capability development and management. Excellent strategic thinking and problem-solving skills. Demonstrated ability to lead and inspire teams. Strong communication and interpersonal skills. Ability to work effectively in a global, cross-functional environment. Bachelor's degree in a relevant field; advanced degree preferred. Secondary Skills Experience in a global organization. Partner sales mindset Knowledge of industry-specific trends and best practices. Strong project management skills. Ability to drive change and innovation.

Agents will be responsible to work within Expedia and third party tools to process ticketing transactions and rescheduling customer reservations .These transactions may include but are not limited to a combination of the below: Expedia may change the composition of the transactional types based on business need and will communicate any changes to the work mix as required. Agents are required to possess an attention to detail and knowledge of how to quickly and accurately process ticketing changes per Expedia and airline policies. Airline Ticket Reject Processing Ticket Exchange Processing Ticket Refunds Airline Initiated Schedule Changes (ASC) Airline Support Qualifications Minimum Qualifications: College Degree (preferred) High School Degree or GED (required)

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Service Representative (CSR) I, assigned to one of Pinkerton's largest global clients, works directly with the internal and external customers either in person or via email correspondence. The CSR manages access control requests and directs to the appropriate groups/businesses/individuals for resolution, facilitates effective communication both internal and in coordination with external stakeholders and interest groups, and assists in the completion of inter-business unit projects. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Greet and assist all Global Security Access Management (GSAM) customers within the assigned area while ensuring quality customer service. Process incoming emails using client's ServiceNow ticketing system and messaging communication platforms to GSAM. Provide tier 1 and tier 2 support for network access including troubleshooting. Coordinate issuance and administration of physical access cards. Monitor the system and respond in accordance with prescribed access control procedures. Provide ongoing support for system users (cardholders) and offsite users. Use the client's shipping tool to ship and track packages worldwide to ensure delivery. Provide daily administration of the global access control system. Maintain an in-depth knowledge of all established policies and procedures. Support all department and company goals and objectives. Process incoming mail and packages as established by internal GSAM policy. Acknowledge and execute safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. All other duties, as assigned. Qualifications Degree in computer sciences or relevant discipline with up to one year in customer support, technical support, or similar field. Capable of working under pressure while maintaining professionalism and patience with internal and external clients. Effective written and verbal communication skills in English. Serve as a productive and collaborative team member. Strong analysis, research, and problem-solving skills. Attentive to detail and accuracy. Able to effectively manage competing priorities and deadlines within a fast-paced environment. Computer skills; Microsoft 365 and SharePoint. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Travel, as required.

Graduate Freshers Salary 22k in hand for travel experience candidates salary 32k in hand Location: noida 5 Days Working

Job Description Cloud Engineer - I About ArisGlobal (www.arisglobal.com): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Position Requirements: Experience : 3 to 5 Years Location : Bangalore, JP Nagar Work Mode : Hybrid Required Skills: A Cloud administrator with experience in AWS Services like ECS, EC2, S3, RDS, Elastic Load Balancing, Elastic IPs, Security Groups, Route 53, VPC, Elastic Cache. N2WS - Backup tool, DataDog - Monitoring Tool, Fargate, Docker(DevOps) , PagerDuty, RunDeck & JIRA Ticketing tool AWS, Production Support, Incident management, Understanding of project KPIs. Cloud Migration & Implementation Cost Optimization & Budget Management Automation & Infrastructure as Code (Terraform, CloudFormation) Responsibilities: Develop and deploy scalable cloud solutions using providers like AWS & VMC. Create and manage cloud-based applications, ensuring they meet industry standards and compliance requirements. Monitor cloud infrastructure to ensure optimal performance and availability. Optimize cloud costs and improve security postures Implement and manage security measures to protect cloud data and applications. Ensure compliance with relevant regulations and standards Provide support and troubleshooting for cloud-related issues Automate system operations to enhance efficiency and speed. Stay updated on advancements in cloud computing to advise businesses on best practices.

At GE Appliances, a Haier company, we come together to make good things, for life. As the fastest-growing appliance company in the U.S., we re powered by creators, thinkers and makers who believe that anything is possible and that there s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? We are currently seeking a highly motivated, talented and experienced Salesforce Developer to join the Sales Enablement team within Commercial & ME org in support of GE Appliances vision to leverage Salesforce Ecosystem. As a key member of the team, you will leverage your hands-on expertise in Salesforce platform and technologies to create innovative solutions, collaborate closely with DT and business stakeholders, as well as with third-party vendors, to achieve GE appliances Digital Transformation goals. Position Developer, Salesforce Engagement Platform Location Hyderabad (SAL) ININD, Bangalore, KA How Youll Create Possibilities Duties & Responsibilities: Utilize Salesforce Sales Cloud development experience to design, code, test, and implement scalable solutions within the Salesforce platform. - 40% Configure Salesforce to align with business processes and requirements. Create and style Lightning Web Components to accomplish business requirements Partner with Business stakeholders, Program teams to prioritize, develop and release solutions. Customize and optimize the Sales Cloud components to enhance business processes. Provide technical support and enhancements related to Salesforce Sales. Maintain data integrity and security SFSC. Implement and manage security measures, profiles, and roles in Salesforce. Monitor and address security vulnerabilities and risks. Diagnose and resolve technical issues and bugs in Salesforce solutions. Collaborate with team members to troubleshoot and optimize system performance. Devops process knowledge with tools like Copado Customization Write Apex code to create custom functionality and business logic. Implement Lightning Web Components (LWC) for user interface customization. Integrate Salesforce with external systems, including ERP systems like Oracle. Utilize various integration design patterns to ensure smooth data exchange between systems. Collaboration with cross-functional teams to implement and maintain robust data integrations. Salesforce Flow and Architecture Develop and optimize business processes using Salesforce Flow. Contribute to the architectural design of Salesforce solutions. Ensure scalability and performance of Salesforce architecture Other related duties as assigned but not limited to Documentation and Training Maintain thorough documentation of Salesforce configurations, customizations, and integrations. Provide training and knowledge sharing to team members and end-users. Stay Current with Salesforce Trends Stay up to date with Salesforce platform updates, best practices, and industry trends. Continuously improve skills and knowledge to enhance Salesforce development capabilities. What Youll Bring to Our Team Technical Skills: 3-5 years of demonstrable experience in software development. Proficient understanding of Salesforce administration, including Salesforce lightning framework and Salesforce sales cloud Understanding of Salesforce data model, including standard and custom objects, relationships and fields, security model, and governor limits. Proficiency in Salesforce configuration and customization, including Apex, Visualforce, Lightning components, and declarative tools (e.g., Process Builder, Flow). Experience with Salesforce integration techniques, including REST/SOAP APIs, JSON, and middleware platforms (e.g., MuleSoft). Required Qualifications: 3-5 years IT experience Bachelor of Engineering in Computer Science or equivalent from an accredited university or college. Preferred Qualifications: 4-7 years IT experience Salesforce Developer Certifications CSS, HTML, Java proficiency and experience implementing in a Salesforce environment to customize the user experience to business specifications Familiarity with Agile methodologies and ticketing systems such as JIRA/ServiceNow Strong communication and ability to operate in matrix environment. Ability to work in a fast paced, team-based environment. Passion for identifying opportunities to automate and driving change. Ability to influence stakeholders, engage with multiple people/teams to address, diagnose and resolve issues. Works autonomously to achieve goals. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Configures and manages the MS Fabric environment. Implements the security model and framework. Troubleshoots and resolves issues related to the MS Fabric environment. Collaborates with the DevOps engineers to ensure smooth deployment and integration of MS Fabric resources.

Description Role Summary Serving as the first point of contact for end-users seeking technical assistance over the phone/email/chat Performing remote troubleshooting through diagnostic techniques Determining the best solution based on the issue and details provided by end-users Role Description Responds to all calls received by the Service Desk (Phone, Email, Chat, Web) and ensures that each Help Desk call received is logged. Provide a round-the-clock contact for all support related issues providing advanced first level technology support First point of contact for providing support for all IT applications and systems to internal end users. Applies knowledge of information systems and services to investigate and identify applications, systems and network problems. Uses tools, techniques and knowledge bases to resolve issue. User administration in Active Directory, Office 365 and other user management tools. Support incident resolution process and focus on problem resolution priorities seeking to minimize incidents. Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate. Assists in special product-related issues as needed. Coordinate with Vendor support for hardware replacements. Ability to manage multiple high priority initiatives in a fast paced technology environment. Demonstrate high level of ownership and provide support for significant/major incidents. Ensure changes made across systems within Infrastructure/applications are cascaded to various levels for impact readiness and resilience. Provides accurate solutions to user problems to ensure users productivity. Informs users of any global problems or system outages. Maintains a professional Service Desk image at all times being courteous and helpful. Exposure and Experience 2+ years in a similar role is essential: Microsoft - Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare and Virtualization support Good understanding of how the IT Service Desk function integrates with other IT functions in accomplishing the desired results in the required areas. Experience handling different Ticketing tool. Ability to work autonomously Proven ability to work across teams, and to build and maintain effective relationships with clients and staff Assertive communication skills with the ability to communicate effectively over the phone, interpersonally and written Extensive hands-on experience troubleshooting support issues across numerous enterprises is essential Good time management, strong analytical and problem-solving skills Experience with LAN and WAN networks Experience supporting Microsoft O365 environments Remote access, Citrix and VPN troubleshooting experience Willingness to work in 24/7 environment night shifts Current Microsoft certifications and working knowledge of ITSM and ITIL service management foundation would be an advantage Education: B. Tech/ MCA Knowledge and Skills Excellent Communication Skills Problem Solving Logical Thinking and Reasoning Analytical Ability Proficient in Windows Troubleshooting difficult IT Problems without SOPs

Description Firewall Support Team Lead Location: Vadodara Office Number of Position: Shift time: US shift time! About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions - faster. Powered by the Asgard Platform , the industry s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. Viking Cloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it s not just about technology. It s about transacting business and delivering an exceptional customer experience every day, without fail. That s the measurable value we deliver. And that s what we call, Business Uninterrupted. This Position The Firewall Support Team Lead is responsible for guiding and managing a team of firewall support engineers to ensure the security, integrity, and optimal performance of the organizations firewall systems. This role involves hands-on technical support, team leadership, and collaboration with other IT departments to implement and enforce security policies. Key Responsibilities: Oversee the configuration, administration, and maintenance of firewall systems. Ensure firewalls are up to date with the latest security patches and firmware. Monitor firewall performance and security logs, identifying and mitigating potential threats. Assist in developing, implementing, and enforcing security policies and procedures. Ensure compliance with organizational and regulatory security standards. Conduct regular security audits and risk assessments. Provide advanced technical support and troubleshooting for firewall-related issues. Escalate complex issues to higher-level support or vendors as needed. Document and track support cases using a ticketing system. Assist in firewall-related projects, including upgrades, migrations, and new implementations. Coordinate with vendors and service providers for firewall-related products and services. Ensure projects are completed on time and within scope. Team Leadership Lead and mentor a team of firewall support engineers. Assign tasks, provide technical guidance, and conduct performance evaluations. Develop and facilitate training programs to enhance the team s skills and knowledge. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Continuous Improvement Monitor and assist their team to meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. Assist the Manager on creating training needs Work closely with the Quality Team and work with the team on the feedback; need be plan training as and where required Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Hands-on experience with Meraki and Fortinet firewalls. Ability to effectively collaborate in a dynamic team environment. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with the direct manager, other senior member of the team to develop firewall architectures, technologies, and quality assurance policies and procedures. Qualifications Education Bachelor s degree in computer science, Information Technology, or a related field. Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable. Experience: Minimum of 5 + years of experience in firewall management and network security. Proven experience in leading and managing a technical support team. Skills: In-depth knowledge of firewall technologies (e.g., Cisco, Palo Alto, Fortinet). Strong understanding of network protocols, security architectures, and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks and projects simultaneously We are an Equal Opportunity Employer

Business Systems Analyst Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high-touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation. Job Title: Business Systems Analyst Location: Bangalore, Karnataka Function: Customer Support DESCRIPTION: Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. Meets established service level objectives for problem resolution. Communicate with internal colleagues to understand the needs of departments and the organization. Act as a functional and technical resource for internal and external projects. Follow appropriate departmental and company procedures and policies (i.e., change control, security and auditing, problem and incident management); Participate in developing strategies to allow support to manage resultant problems. Triaging the requests issues via the ticketing system, email inboxes and workflow queues. Ensure projects are completed on time, day-to-day activities occur as scheduled. Works with supervisor on the results/action items of the consequence of errors upon operations, reports, service delivery. Looks for opportunities and works with supervisor to improve processes that lead to reduced lead times and/or increased accuracy. Ensure both own and related tasks are completed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Day-to-day activities of are often complex and will vary depending on the client and type of project. The position may have the need to work alone on some projects, while others will involve a large team and could be based in one location or across various sites. Typical tasks involve: Creating and updating documentation and assisting with testing and training. Identifying possible causes of issues or problems. Reorganizing own activities to respond to changing needs. In addition to the above: Identifying issues and forming hypotheses and work with supervisor on proposed solutions. Presenting findings and recommendations to supervisor. Liaising with the client to keep them informed of progress on requests/issues. EDUCATION AND EXPERIENCE REQUIRED: Bachelor s degree strongly preferred. 3+ years experience may be considered in lieu of a degree. 2+ years experience in an operations support environment (supporting software products); 1+ years experience in the industry strongly preferred. Excellent communication skills, with the ability to talk to and present to a range of audiences. Strong customer service and troubleshooting skills. The ability to work under pressure on multiple projects within your project timeframes. Excellent analytical skills and an informed, evidence-based approach. A good understanding of information technology. Working collaboratively with other team members (client/customer) from different disciplines and backgrounds PREFERRED SKILLS: You could make significant change and impact within your role, making a substantial difference to the success of a company and the satisfaction of its employees, both of which can be very rewarding. You will work to deadlines and juggle multiple projects, which gives lots of variety but can be stressful. The role is largely office-based but may require travel to meet different internal and external stakeholders. You will need to demonstrate a high level of professionalism. COMPENSATION BENEFITS: Sitero proudly offers an impressive compensation package and benefits, including a competitive salary, Variable pay, paid time off, and healthcare and retirement benefits. EMPLOYMENT TYPE: Full Time, Contract COMMITMENTS: Standard Hours 40 hours per week, one hour lunch, Monday - Friday. Additional hours as needed. Willing to work in shifts as and when needed. DISCLAIMER: Sitero is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.