Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
Independently resolve tickets within TAT and maintain quick FRT. Share timely updates with clients, attend daily meetings, complete routine tasks, update the knowledge base, boost platform usage, and attend regular training.
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Job Overview. We are seeking a dedicated and knowledgeable Technical Support Assistant to join our team. The role involves providing critical support for Fire Safety ELV Systems, ensuring the smooth operation of these systems by assisting customers, field technicians, and dealers with troubleshooting, product setup, and technical queries. The ideal candidate will have a solid understanding of fire safety technology, extra-low voltage systems, and be able to assist in resolving technical issues promptly and efficiently.. Key Responsibilities. Assist in providing technical support for customers, dealers, and field technicians through various channels, including phone, email, and remote tools.. Troubleshoot and resolve issues related to Fire Safety ELV systems, including fire alarm systems, public address, CCTV, access control, and other low-voltage safety equipment.. Guide customers and field technicians in system setup, installations, and configuration of ELV-based fire safety solutions.. Work closely with the technical support team to ensure issues are resolved in a timely and efficient manner.. Assist in conducting remote diagnostics and guide customers through troubleshooting and resolution steps for complex technical problems.. Maintain technical documentation, such as troubleshooting guides, product manuals, knowledge base articles, and FAQs.. Assist in the creation of training materials and support resources for customers, dealers, and internal teams.. Accurately log and track customer interactions, technical issues, and resolutions in the ticketing system to ensure transparency and follow-up.. Provide feedback on product performance and customer-reported issues to help improve product quality and customer satisfaction.. Stay up-to-date with the latest industry standards and technological advancements related to fire safety and ELV systems.. Required Skills & Qualifications. Basic knowledge of Fire Safety ELV systems such as fire alarms, CCTV, access control, and public address systems.. Understanding of network protocols, IP configurations, and how they apply to fire safety systems.. Ability to perform remote diagnostics and guide users through system troubleshooting.. Excellent communication skills with the ability to explain technical concepts to non-technical individuals.. Customer-focused, with a commitment to delivering high-quality support.. Strong problem-solving skills and the ability to troubleshoot and resolve technical issues in a timely manner.. Ability to work well both independently and in a team environment.. Education & Experience. Required: Diploma or Bachelor’s degree in Engineering, Electronics, Electrical, or a related technical field.. Preferred: Some experience (0-1 year) in technical support, particularly in fire safety systems, security systems, or low-voltage electrical systems.. Additional Attributes. Detail-oriented, with the ability to follow processes and provide clear solutions to customers.. Willingness to learn and adapt to new technologies and product offerings.. Ability to work under pressure in a fast-paced, dynamic environment.. If you are eager to assist in resolving technical challenges, have an interest in fire safety technologies, and enjoy helping others, we invite you to apply!. Show more Show less
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( 7678666623 or yuvraj.mandal@nlbtech.in ) Note: Immediate joiners or candidates with a short notice period will be preferred.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Join Praxis Services Your Gateway to a Thriving Career in Aviation & Hospitality! Are you ready to take your customer service skills to the next level? Praxis Services, a leader in Business Process Management for South Asia, is hiring Customer Service Experts for a premium full-service luxury airline client. If you have excellent communication skills and a passion for delivering outstanding customer experiences, we want YOU! Why Praxis? Work with Industry Leaders: Be part of a company that handles over 23,000 hotel rooms and supports a top luxury airline. Great Work-Life Balance: Enjoy 9-hour shifts, 5 days a week, with flexible hours and rotational shifts to suit your lifestyle. Competitive Salary + Perks: Attractive pay with performance bonuses, night allowances, and transport benefits including AC pick-up and drop. Career Growth: Fast-track your career with training programs designed to promote hardworking team members into leadership roles. Dynamic Work Environment: Learn cutting-edge airline operations, customer service best practices, and gain valuable industry knowledge. Transport Facility: Comfortable, air-conditioned cars for pick-up and drop to your nearest pick up point , or transport allowance if you prefer. What You will Do Handle customer inquiries via calls, emails, and chats with confidence and professionalism. Resolve complex customer issues while maintaining a friendly and assertive tone. Use your skills in MS Office and, if available, GDS tools like Amadeus or Galileo. Work flexible shifts in a 24x7 operation, including weekends, with rotational weekly offs. Who You Are Excellent communicator in English with a passion for helping customers. Energetic, confident, and a team player who thrives in a fast-paced environment. Experienced in aviation, hospitality, travel, OTA, or BPO customer service? Thats a plus! Graduate in any stream; Hotel Management or Aviation Diploma holders are welcome too. Location Vatika Business Park, Sohna Road, Gurgaon
Posted 1 month ago
4.0 - 7.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Date 29 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Studio Engineer in our Advanced & Creative Design Global (A&CD) team were looking for Studio Engineer is responsible to build a crucial relationship between A&CD Design Vertical and Engineering counterparts for better Integration of Exterior and Interior Components, Engineering Parameters, while also be equally involved for Data Preparation work on Visualization Activities. Organization VerticalAdvanced & Creative Design Global (A&CD) Reports directly toDigital Design Team Leader - A&CD Asia Studio collaborationDigital Design, Mobility Design, Visualization Design and CMF Design Teams InternalA&CD Team, RSC engineering organization (TD, COE, TSS, R&D), Procurement, Intellectual properties Organization. ExternalDesign Organizations, Design Agencies and Data Management Partners. Eligibility & Work Experience Bachelors or masters program in Mechanical Engineering, Automobile Engineering or related streams With a minimum professional experience of 2 years or more in handling Studio Engineering Responsibilities. Drive and Passion for sustainable future / mobility ecosystem and related solutions. Excellent level / Mastery on Digital Design tools (Alias, Catia, VRED). Workload Management Experience with strong skills in Microsoft Office Tools (PowerPoint, Excel) + Data Presentation Techniques. Professional experience of Production Design, DFQ, DFM, DPQ Processes. Good Interpersonal and Communication skills with internal and external stakeholders. Understanding of Mobility Design and Production Processes. Knowledge of industrial environment and associated technical and economic issues. Flexibility, ability to work on multiple projects with varied workscope. Experience of ensuring design deliverables that meet required quality standards. A portfolio / work samples demonstrating Studio Engineering Experience is essential to apply for this position. Ability to work independently and as part of a team. DesirablePrior Experience in Automobile, Mobility or Rail / Transportation Industry. Role & Responsibility Be the Key link between Design Vertical and Engineering counterparts for better Integration of Exterior and Interior Components. Build strong understanding of Engineering Parameters, Regulatory Specifications and Global Standards related to Rail Industry. Support A&CD -Mobility Design Team, Visualization Design Team and CMF Design Team in delivering Advanced Creative Design (A&CD) objectives. Data Preparation - for Visualization Design Team with regards to improved workflow from Design, Engineering and Final Visualization Deliveries / Renderings. Create Studio Engineering solutions that are compliant with applicable technical, contractual, legal and standards requirements. Timely delivery of A&CD deliverables to achieve Design Reviews / Project milestones. Ensure the consistency of the data deliveries for Internal & External Schedules. Improve relations and information exchanges with related projects teams. Promote the Importance of A&CD Design Vertical to all stakeholders inside and outside of the organization. Be able to organize and plan workload according to Tenders and Projects in progress. Manage workhours and timelines in accordance with the project budget. Ensuring the archival of completed projects and managing ongoing project / resource files on secured Database. Collaborate with the team to develop design proposals and ensure timely and efficient delivery. Stay up-to-date and introduce newer AI tools and integration techniques and keep innovating design approaches and methods. Fluent English communication is essential for the Role. Contribute to an engaging, collaborative and a thriving studio culture. Competencies (Proficiency progressionfrom A being the lowest to E being the highest level.) Developing Oneself - D Communication -D Drive for Results -E Building Partnerships -E Developing Others - B Initiative -D Team Leadership - B Strategic Outlook -E Technical skills (Proficiency progressionfrom A being the lowest to E being the highest level.) Determining and Managing Stakeholder -E Modelling and Simulation-E Concept Generation -D Systems Integration and Verification -E Integration of Design Deliveries -E You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone .
Posted 1 month ago
3.0 - 6.0 years
9 - 14 Lacs
Mumbai, Bengaluru, Thiruvananthapuram
Work from Office
While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role: Senior Business Analyst - Clinical Research Experience Level: 3 -6 Years Work location: Mumbai, Bengaluru, Trivandrum Role & Responsibilities: Deliver projects in digital transformation initiatives, including cloud technologies, AI, and automation. Collaborate with teams and clients to define long-term vision, goals, and strategies. Implement problem-solving procedures to enhance efficiency in resolving customer issues. Create and implement strategies and solutions to maximize customer satisfaction. Deep understanding of Pharma Value Chain, regulatory requirements and compliance standards. Ability to manage change effectively and drive adoption of new solutions. Collaborate with cross-functional teams to ensure seamless project execution. Lead and motivate teams to achieve project objectives. Develop data-driven solutions to address business challenges Clearly articulate and document business requirements, functional specifications, and user stories. Develop detailed process flows and diagrams to visualize business processes and system workflows. Collaborate with technical teams to create technical documentation, such as system design documents etc Clearly communicate complex technical concepts to both technical and non-technical audiences. Develop and deliver engaging presentations that captivate the audience and convey key messages. Primary Skills: 3-6 years of experience in management consulting or relevant roles within the life sciences industry. Comprehensive understanding of life sciences industry Clinical Databases like CDD Vault, Dotmatics,Revvity, IDBS and more Knowledge of Ontologies and Data-catalog of Clinical Research Databases Understanding of Databases and ETL development process Analytical Problem-Solving: Decode complex business challenges and propose effective solutions. Conduct in-depth business analysis to identify opportunities for improvement and innovation. Gather and analyze requirements from stakeholders. Develop detailed functional and non-functional requirements. Create process flows, data flows, and other relevant documentation. Lead and manage complex projects across various life sciences domains. Define project scope, timelines, and resource allocation. Oversee project execution, monitor progress, and identify potential risks. Ensure adherence to project timelines, budgets, and quality standards. Deep understanding on the scrum methodology Hands-on experience with Google Workspace (Google Docs, Google Slides) and Microsoft Office Suite (Excel, Word). Familiar with ticketing systems like ServiceNow, Jira, Azure DevOps, etc. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us !
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
New Era Technology is seeking dynamic and customer-focused IT Analysts to join our internal technical support team . As an IT Analyst, you will be the first point of contact for internal employees, handling Level 1 technical support requests via phone and ticketing systems. You will play a critical role in ensuring a seamless IT experience for our internal users, demonstrating technical proficiency, clear communication, and strong problem-solving skills. Key Responsibilities Serve as an Internal IT Technical Support Executive handling inbound calls and ticket-based requests. Troubleshoot and resolve procedural, process, and technical issues raised by internal users. Accurately log, monitor, and manage all support requests and resolutions using designated tools. Take end-to-end ownership of IT issues and escalate as needed to ensure timely resolution. Follow up on open tickets and ensure closure in accordance with SLA and user satisfaction. Identify recurring issues and recommend improvements to reduce repetitive problems. Act as an advocate for internal users by addressing their concerns and providing timely updates. Collaborate with other support team members to deliver effective solutions. Adhere to established protocols for ticket triaging, escalation, and problem resolution. Recommend enhancements to support procedures and workflows to improve service desk efficiency. Perform other duties as required by the team or management. Required Qualifications & Skills Graduate Degree (preferably in Computer Science or Electronics Engineering). Excellent verbal and written communication skills. Strong interpersonal skills to effectively interact with IT and non-IT stakeholders. Willingness to work in rotational shifts (24x7 environment), including weekends and night shifts. Preferred Qualifications (Good to Have) Minimum 6 months experience in international call centers or IT service desks supporting global users. Technical support-related certifications or formal training in IT support. Working knowledge of Windows OS , Microsoft Office Suite, and basic network troubleshooting. Ability to independently resolve routine issues and escalate complex problems as needed. Strong multi-tasking ability and comfort handling high-pressure situations. Customer-centric mindset with a commitment to service excellence. Why Join Us Be a part of a growing global IT organization with a collaborative work culture. Work on exciting challenges that directly impact employee productivity. Develop your technical and customer service skills in a supportive environment
Posted 1 month ago
3.0 - 8.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: The primary role is to perform test engineering assignments following designated standards and procedures. Duties include the application of well-defined test techniques and are of a fundamental nature and moderate degree of complexity. From time to time, this role will require the ability to assess product requirements and to define a test plan and procedures. This position typically works under general supervision and direction. Essential Job Duties and Responsibilities: Create test plans, design test cases, test scripts and test data Review, update, reuse and improve existing global test assets Perform and enable end-to-end testing Coordinate testing with customers and a wide range of third parties Report and triage defects with business, engineering and other relevant stakeholders and help with engineering recommendations Identify, report, and suggest mitigation measures for product risks Assist test estimation and tracking work against estimates Assist with compilation of test completion reports Work closely with Test Manager/Team Lead to ensure regular reporting can be completed for the various stakeholders Distribute lessons learned to global Cubic project teams General Duties and Responsibilities: Comply with Cubic s Quality Management System. Comply with Cubic Occupational Health, Safety and Environment policies and procedures. Ensure own health and safety and that of others by following all rules and procedures, reporting and managing all hazards in the work area and actively contributing to, and participating in, company health and safety initiatives. Comply with security in accordance with established policies and procedures of Cubic. Comply with Cubic Human Resources Procedures. Other duties as requested. Minimum Job Requirements : Qualifications Essential: Qualification in the field of computer science, information systems, electronic engineering, or other relevant technical disciplines. Skills/Experience/Knowledge: Essential: Minimum of 3 years of experience in testing. Exposure to a range of testing tools and languages Experience with API testing (REST, SOAP) Automation testing experience in Selenium/ Java, Appium, or any relevant framework/ tools. Ability to elicit requirements from stakeholders where these may be unclear Identify, design, build, and maintain test suites Proven data analysis and problem-solving skills ISTQB Foundation Certificate or equivalent certificate or equivalent (or relevant practical experience). Desirable Exposure to globally distributed engineering and test teams Exposure to custom hardware/firmware and configuration Experience with Databases and SQL testing Experience in front-end test automation Experience assisting with test plans and test summary reports Experience in working for Government agencies Experience with financial and/or management accounting systems Experience within the transportation sector Experience with ticketing systems, Automated Fare Collection Systems, and/or public transportation operation more generally. Personal Qualities: Strong verbal, written communications and interpersonal skills. Ability to effectively interact professionally with internal and external customers, and technical and non-technical persons at all levels within a business Ability to work both autonomously when required and productively within a cross-functional team environment Able to prioritize work effectively while managing activities across multiple projects and operational issues Responsible, organized, logical thought process, attention to detail Proactive and positive attitude Ability to travel, either locally or abroad The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Employee
Posted 1 month ago
4.0 - 5.0 years
9 - 10 Lacs
Noida
Work from Office
Financial Analyst WHAT MAKES US, Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US The Financial Data Operator is responsible to perform the collection, composition, control and distribution of market and master data for financial instruments (Equities, Funds, Fixed Income, ABTS/MBS, OTS Derivatives, etc.) for various SimCorp clients and in accordance of the effective SLA agreements. Furthermore, this role is responsible for answering client questions and conduct all necessary data analyses of financial instruments data to resolve service delivery incidents to continue service delivery. The role is also responsible to adhere to all relevant operational risk as well as data governance and quality frameworks. Eventually, this role also requires demonstrating very client-focused mindset, substantial know- how of financial instruments (such as Equities, Fixed Income, ABS/MBS, etc.) and provide coaching to other members. WHAT YOU WILL BE RESPONSIBLE FOR Performs all daily service deliverables in terms of collecting, composing, controlling, and distributing financial instrument data according to effective client SLAs Execution of all quality checks part of the service scope and strict adherence to existing runbook(s) as well as data quality and governance frameworks and conduct first data analysis in case of unexpected data behavior Resolve all data questions, service requests and requested audit support raised by clients in a timely and professional manner to ensure customer satisfaction and SLA compliance Perform all necessary tasks to comply existing operational risk frameworks (e.g., Sarbanes- Oxley Act (SOX), Risk and Control Engine (RACE) etc.) Efficiently support and contribute to continuous improvement of operational processes (with predominant focus on manual processes, high-risk areas), data quality checks and system functionalit Work with local/regional clients to identify specific requirements, special data treatment or any other client demands which need to be delivered as part of the service scope Experience working cross-organizationally with both Business and Technology groups. Perform continuous know-how exchange between the different Data Operations teams in terms of processes, incidents, documentation, or other open topics to avoid know-how silos/gaps and assure service level consistency Monitor and report any kind of issues along the data supply chain including but not limited to interface issues, missing data files or interrupted business processes and trigger the necessary resolution processes to ensure service delivery continuation Maintain documentation in terms of business processes, functional descriptions, operational runbooks, or other manuals to ensure information transparency and enable know-how transfers WHAT WE VALUE For the Financial Analyst position, we value MUST HAVE: Experience with data vendor feeds (Bloomberg, IDC, Reuters, etc.) and display products, 5+ years Deep knowledge of traditional and non-traditional financial instruments and markets including structured securities, Swaps, especially complex instruments like ABS/MBS, index linked bonds, and syndicated loans. Bachelor s degree or equivalent in finance or engineering Solving master and reference data issues based on exception handling, 4-5 years Experience of data integration on any EDM platform, 4-5 years Applying operational data management and data governance, 2-3 years Process design and engineering experience, 2-3 years Experience with service request systems or any other similar ticketing tool, like HPALM, Service Now Salesforce, etc., 4-5 year GOOD TO HAVE : Ability to troubleshoot technical glitches in existing data process and coordinate with Technology team to resolve. Experience in developing process automation, improvements, and streamlining using tools like KNIME, Alteryx, Excel VBA with scripting on programming language such as Python, PowerShell including intermediate knowledge of SQL BENEFITS Competitive salary, bonus scheme, and pension are essential for any work agreement. However, at SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work-life balance: flexible work hours, a hybrid workplace model. On top of that, we have IP sprints; where you have 3 weeks per quarter to spend on mastering your skills as well as contributing to the company development. There is never just only one route - we practice an individual approach to professional development to support the direction you want to take. NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Swati Pal (Swati.pal@Simcorp.com), If you are interested in being a part of Simcorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. Simcorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. Simcorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid
Posted 1 month ago
6.0 - 10.0 years
13 - 18 Lacs
Bengaluru
Work from Office
: Paytm Travel is on a mission to be the most trusted and customer-centric travel platform in India. We’re already among the top 3 players in the bus ticketing space and are rapidly expanding our partner ecosystem across states. We're looking for a high-energy, data-driven professional to lead our regional supply partnerships and shape the next phase of growth. Role Overview: As the Regional Lead, you will be responsible for managing and growing Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives. Revenue & Performance Management Own and drive revenue targets, load factors, and seat fill rates for your region. Collaborate with central pricing and analytics teams to implement dynamic pricing strategies. Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues. Market & Competition Analysis Regularly benchmark fares, seat inventory, and operator quality against regional competitors. Provide actionable insights on price trends, route-level demand patterns, and consumer behavior. Recommend product/UX changes based on feedback from operators and market observations. Operational Excellence Monitor SLA adherence on seat confirmations, refunds, and cancellation handling. Collaborate with customer support and tech teams to address escalations and resolve partner issues. Run regular health checks and audits on partner performance and NPS metrics. What We're Looking For: 5–10 years of experience in bus ticketing, logistics, e-commerce, or B2B travel partnerships Prior experience working with state transport corporations or regional aggregators is a strong plus Strong commercial acumen with negotiation experience Data-savvyComfortable working with dashboards, Excel, and BI tools to derive insights Deep understanding of regional travel patterns, fares, and operational intricacies Excellent communication skills in English and the local regional language Willingness to travel extensively across the assigned territory Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
7.0 - 10.0 years
7 - 11 Lacs
Mumbai, Maharashtra, India
On-site
Responsibilities: Process Improvement: Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools Project Management: Plan, facilitate, and execute continuous improvement events such as Kaizen Change Management: Support change management initiatives to ensure successful implementation and adoption of changes Performance Management: Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals Collaboration: Work closely with cross-functional teams to drive standardization and optimize processes Training and Coaching: Teach and coach teams on continuous improvement methodologies and tools Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams. Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes. Promote continuous improvement mindsetin the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools. Identity current process and/orCX & ExecutionGaps and propose solutions to improveCX & Executionoutcomes across assigned business area. Co-create or facilitate TIP withwith quantifiable savings in cost or effort; or improvement to Customer-felt KPIs / Operational KPI. Qualifications: Education: Bachelor's degree in Business, Engineering, or a related field, MBA Experience: Proven experience in continuous improvement, process optimization, or a similar role. Skills: Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required Communication: Excellent communication and interpersonal skills to effectively collaborate with various stakeholders This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Executive - Coordination PPC/E-C/1306974 Coordination Alathur Posted On 16 Apr 2025 End Date 31 May 2025 Required Experience 1 - 2 years ShareApply Basic Section No. Of Openings 1 Designation Grade Executive M10 Freshers/Experience Experience Employee Bonus Regular Organisational GPCOMP Pon Pure Chemicals Group Company Name Pure Organics Industry Department Coordination Country India State Tamil Nadu Region Chennai Branch Alathur Skills Skill Minimum Qualification Any Degree CERTIFICATION No data available Working Language English About The Role 1. Material inward GRN taken followup2. Job completion after production3. invoice & E way bill preparation to Branch and customers4. Job work FG movement document process5. Document filling
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chandigarh
Work from Office
Sun Park Resort Manali is looking for Reservation Executive - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
Mumbai
Work from Office
Job description Primary role is to handle global customers. Regular QBR with customer. Customer visits PAN India. Ensure target achievement through sales. Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations. Responsibilities: Primary role is to handle global customers Regular QBR with customer Customer visits PAN India Ensure target achievement through sales Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations What we are looking for: Any Post gratuate with good exp in IT infrastructure sales Excellent communication skill client handling ability Able to travel Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France