4438 Ticketing Jobs - Page 44

We are looking for a skilled Assistant Manager to lead our reservation team, ensuring exceptional customer service and driving business growth. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Manage and supervise the reservation team to achieve high levels of customer satisfaction and revenue growth. Develop and implement effective strategies to increase bookings and occupancy rates. Coordinate with other departments to ensure seamless operations and excellent customer experiences. Analyze market trends and competitor activity to identify opportunities for improvement. Train and mentor team members to enhance their sk...

We are looking for a highly skilled and experienced Assistant Reservation Manager to join our team at Bamboo Saa Resort & Spa in Udaipur. The ideal candidate will have a strong background in hospitality and excellent customer service skills. Roles and Responsibility Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction. Develop and implement effective reservation strategies to drive business growth. Collaborate with the front office team to ensure efficient check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Analyze and report on reservation performance metrics to optimize operations. Coordinate...

IT Support Engineer Required Immediately - Nexode Tech Key Responsibilities: Provide technical support to customers via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain systems and applications. Escalate complex issues to the appropriate teams and follow up until resolution. Document technical issues and solutions for knowledge sharing. Collaborate with developers and IT staff to resolve recurring problems. Ensure high customer satisfaction through timely support. Requirements: Strong knowledge of operating systems (Windows/Linux) and networking. Experience with troubleshooting software and hardware issues. Familiarity ...

Role Overview We are seeking a Senior Payroll Operate Services professional with deep technical expertise in US SAP Employee Central Payroll to join our team. This role is focused on system support, not day-to-day payroll processing, and will play a critical role in managing SAP upgrades, release notes, and issue resolution. The ideal candidate will work cross-functionally with EY s SAP Technology and Basis Teams to ensure system stability and performance. Key Lead US SAP Employee Central Payroll system support for client payroll operations. Manage US SAP release notes and HRSP upgrades, including planning, testing, and implementation. Develop and execute test plans for system changes and en...

About Company Position Summary Tudip Digital, looking for passionate Korean language experts who have certification level TOPIK II and above. Qualification Required Ready to work in shifts. Minimum 2 Years of experience is required. Resolve Customer queries, escalations handle critical situations. Manages email, chats, calls from customers in Korean Language. Resolve customer issues in a timely and consistent manner. Manage time and productivity to meet daily individual and team ticket targets. Stay updated with the knowledge of the internal ticketing system. Engineering degree is a HUGE plus but not mandatory.

Position Title: Manager Interline/Codeshare Job Code: TBD Grade: Manager Function: Commercial Location: Gurugram Reports to: Head - Interline/Codeshare Role Level: CXO-4 Job Purpose To drive the development, execution and management of Air India s interline and codeshare partnerships, in-line with Air India s alliance strategy and compliance standards. Key Accountabilities Partnership Support Take active ownership in maintaining and developing relationships with airline partners. Agreement Management Under the guidance of the Head Interline / Codeshare, take the lead in negotiating and managing interline and codeshare agreements, ensuring they are aligned with Air India s alliance strategy a...

Job Title: DevSecOps Security Engineer with Splunk Expertise Overview The DevSecOps Security Engineer will embed security into modern delivery for our customer environment , while also providing Splunk engineering support to our internal team. Based in Chennai, India , this hands-on role partners with local Engineering/DevOps to secure CI/CD pipelines, Kubernetes workloads, and runtime environments in alignment with enterprise standards. Experience with API and Bot security is a plus. Primary focus: Customer DevSecOps enablement (pipelines, IaC guardrails, Kubernetes hardening, runtime detection/response, observability) Secondary focus: Internal Splunk SME work (use cases, onboarding, dashbo...

About the Role We at Innovaccer are looking for a Site Reliability Engineer-II to build the most amazing product experience. You ll get to work with other engineers to build delightful feature experiences to understand and solve our customer s pain points A Day in the Life Take ownership of SRE pillars: Deployment, Reliability, Scalability, Service Availability (SLA/SLO/SLI), Performance, and Cost. Lead production rollouts of new releases and emergency patches using CI/CD pipelines while continuously improving deployment processes. Establish robust production promotion and change management processes with quality gates across Dev/QA teams. Roll out a complete observability stack across syste...

Tufin SecureTrack/SecureChange: Operational experience with workflows, rule reviews, reporting and policy management. Hands-on experience on at least two of the follow firewalls: Fortinet, Cisco, or Checkpoint firewalls. Cloud Security: NACLs, NSGs, and AWS/Azure fundamentals. Network Security: Firewall, VPN, Proxy, Threat Prevention, and Zero Trust architecture. Compliance Awareness: Familiarity with PCI-DSS, ISO 27001, and NIST standards. ITSM Tools: Experience with ticketing systems (e.g., ServiceNow) and ITSM processes (Change, Incident, Problem Management). Good to Have: Exposure to Zscaler ZIA/ZPA or Skybox. . Operate and maintain Tufin SecureTrack/SecureChange, including executing wor...

Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis...

1. HR Service Delivery with Care Provide Tier 2 HR support to employees across all regions, (Americas, Europe, and APAC) ensuring high-quality, efficient and compassionate service. Serve as an escalation point for Associate People Operations Specialists handling Tier 0-1 inquiries, resolving more complex queries across global CoEs (e.g., Talent Acquisition, Total Rewards, Global Mobility, Talent Development, HRIS, People Support & Care, etc.). Partner with relevant CoEs to resolve intricate HR issues, ensuring complete resolutions. Escalate cases to the appropriate CoEs when necessary, after review of the Tier 2 knowledge base. Collaborate with CoEs to provide insights on case trends, identi...

Incident Management: Respond to and resolve incidents and service requests in a timely manner, ensuring adherence to SLAs. Technical Support: Provide second-level support for software and network issues, escalating complex problems to L3 support or relevant teams when necessary. Troubleshooting: Diagnose and troubleshoot technical issues, to identify root causes and implement effective solutions. Documentation: a.) Maintain detailed documentation of incidents, service requests, and resolutions in the ticketing system. b.) Confluence page creation for different applications Collaboration: Work closely with L1 support, L3 support, and other IT teams to coordinate efforts and ensure seamless se...

Responsible for managing Micro LAP Credit PAN India Managing credit for Micro LAP business which has a ticket size of 1 to 10 Lakhs Managing team coordination with BSS Micro Finance Sales team as and when leads are generated Ensuring FTR on documentation and approving loan disbursement as per set guidelines Responsible for Audit clearances, both internal and external

Develop comprehensive test plans, design test cases, test scripts, and test data. Review, update, and improve existing global test assets. Perform and enable end-to-end testing across multiple systems. Collaborate with customers and third-party vendors to coordinate testing activities. Report and triage defects with business, engineering, and stakeholders, providing engineering recommendations. Identify, report, and recommend mitigation measures for product risks. Support test estimation, progress tracking, and compile test completion reports. Partner with Test Manager/Team Lead for regular reporting to stakeholders. Share best practices and lessons learned with global Cubic project teams. M...

Essential Job Functions: Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs(5 day...

Key Responsibilities: Support employees in adopting and effectively using the Loan Origination System (LOS), Loan Management System (LMS), and other internal tools. Resolve support tickets promptly to ensure smooth business operations. Handle user administration, including user management and access controls. Conduct user training and daily troubleshooting support. Demonstrate strong technical aptitude and self-learning abilities for new platforms. Candidate Profile: Bachelors degree (B.Com or any graduate degree). Proficiency in Hindi, Gujarati, and English. Comfortable learning new technical systems independently and managing challenging customer support scenarios. Why Join Us? Work at a C...

Reference 25000DYJ Responsibilities Completes checks and controls as per the timelines specified in the SOP and email updates, Highlights network interruptions and instability, to the line manager rather waiting for things to go normal, Highlights abnormalities identified while performing the checks, to shift leads and not assume situations Engages manager on duty in appropriate situations, Emails sent to appropriate BO contacts fetched from outlook contacts list Avoids copying contacts from an email sent previously Avoids taking action on flows based on assumptions Takes necessary help from L2 team and line manager Ensures effective usage of the on-duty document Provides all required inform...

Dear Candidate, I am writing this Job Post to brief about the job opportunity with IRIS KPO Resourcing for Customer Success - Triage specialist Walk-in Details Candidates with International Voice Process are only eligible. Salary Best in the industry + Benefits Shift Timings : 2 PM to 11 PM One Way cab (Drop) Facility will be provided for female candidates only We are currently recruiting only candidates with 4 to 8 Years of experienced candidate. No of vacancies : 3 Assessing and Prioritizing : Evaluate incoming tasks or cases from the CS team to determine their urgency and importance, ensuring that critical issues are addressed promptly Ensuring Compliance with Acknowledgment SLA: Ensure t...

Job Responsibilities: 1.Medical opinion (General complaints - Zone wise Retail) Review of complaints allotted to them in CRM and responding to the customer directly for rejected and query cases using Templates provided in CRM. For approved cases the Medical approval is given and the ticket moves to ROD Creation for further processing by FA Team 2.Medical approval in Galaxy Medical approval in galaxy for grievance approved claims 3.Reports, Team Management and Co-ordination Managing ZGOs pan India Handling mail Escalation by Zonal Team 4.Medical opinion (PG & NCH complaints) Review of complaints in CRM , medical opinion provided in CRM .The opinion is then picked up by non medical ticket owne...

Job Responsibilities: Follow up with Dr for Opinion and closure of approved cases by mail to complainant. Preparation of special grievance Reports Policy Related Complaints (Proposal rejection, refund, transfer of policy etc) Follow up of all Policy related complaints including Special grievances with other departments/BO/ZO. Mail response to the customer directly from CRM IRDAI Complaints (Complaints received from IGMS portal) Review of complaints & filling of all the fields in CRM. The complaint is then taken up with Doctor for medical Opinion . After completion of medical Opinion , resolution remarks are updated in CRM for Rejection and Query cases. For medically approved cases, the ticke...

We are looking for someone with 6 to 7 years experience. Please find below the JD :- The Team Lead Vulnerability Management Analyst is responsible for leading a team that identifies, assesses, and manages security vulnerabilities across the organizations IT environment. This role ensures the timely remediation of risks and maintains the overall health and security posture of the enterprise systems. Key Responsibilities Leadership & Team Management Lead and mentor a team of vulnerability management analysts. Assign and prioritize tasks for vulnerability assessments and remediation tracking. Provide technical guidance and career development support to team members. Foster collaboration with cr...

We are looking for someone with 6 to 7 years experience. Please find below the JD :- The Team Lead Vulnerability Management Analyst is responsible for leading a team that identifies, assesses, and manages security vulnerabilities across the organizations IT environment. This role ensures the timely remediation of risks and maintains the overall health and security posture of the enterprise systems. Key Responsibilities Leadership & Team Management Lead and mentor a team of vulnerability management analysts. Assign and prioritize tasks for vulnerability assessments and remediation tracking. Provide technical guidance and career development support to team members. Foster collaboration with cr...

Location Credit Manager-Agri Business Group (ABG)-Credit JOB DESCRIPTION Grade-M5 Above Function- Agri credit Role location Credit manager Max age limit- 25 + Experience- CA 1 years; Candidate should not be from Retail Credit Should have Underwriting experience in ticket size of Rs upto 15 Crs Market, Competitor & Dealer visits as per the requirement and continuous updating of the happening/ changes in the market place which would help in acting proactively Timely processing of proposals as per TAT to ensure better time to market Ensuring compliance of terms and conditions of sanctions by liasioning with the RMs and company involved Continuous monitoring of Infant Delinquencies.

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) --- PUNE - HINJWADI & HYDERABAD SALARY FOR FRESHERS -- Rs 2.77 LPA --- only for PUNE --- Salary : Rs 4.50 to 5.50 LPA FOR 1 YEARS PLUS EXP -- Salary : Rs 5.50 to 7.00 LPA FOR 2 YEARS PLUS EXP -- Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant ...

As a Flight Attendant, your role involves welcoming passengers on board and directing them to their seats. You will be responsible for providing information about safety procedures to passengers and ensuring that seat belts and galleys are secure before take-off. Key Responsibilities: - Making announcements on behalf of the pilot and answering questions during the flight - Serving meals and refreshments, selling duty-free goods, and advising passengers on any allowance restrictions at their destination - Reassuring passengers and ensuring they follow safety procedures correctly in emergency situations - Providing first aid assistance and technical help when needed Qualifications Required: - ...