6143 Ticketing Jobs - Page 44

Profile/Role Service Desk Executive/Remore Support Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident requerst, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course)

: Desktop L1 Profile : 1. Candidate should have at least 2 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. Candidate should be know...

Monitor and Maintain all Network Active and Passive activities Gather business requirement for Network active and Passive activities Coordinate with the Vendor for Scope and Technical discussion Passive and Active Implementation by Coordinating with Vendors Troubleshoot Responding in Timely manner for service and requests related to Network Raise ticket to ISP and coordinate with ISP to solve MPLS / ILL / Point to Point lines New Switch Installation / configuration / Troubleshooting along with L2 and L3 team Access point Installation / configuration / Troubleshooting along with L2 and L3 team New site Network Planning and implementation Qualification Graduation, ITIL Certification Any Techni...

Job Overview: Administer ManageEngine ITSM and endpoint management suite./Iron Port CISCO Email Gateway - Manage ticketing workflows. - Configure endpoint management policies. - Integrate with AD/O365. - Generate MIS reports. Technical Skills: ManageEngine ServiceDesk/Endpoint Central. Certifications: ITIL Foundation. Coverage Model: Remote 9 6.

Job Overview: Administer ManageEngine ITSM and endpoint management suite. - Manage ticketing workflows. - Configure endpoint management policies. - Integrate with AD/O365. - Generate MIS reports. Technical Skills: ManageEngine ServiceDesk/Endpoint Central. Certifications: ITIL Foundation. Coverage Model: Remote 9 6.

Job Title: Customer Care Executive Airline Process Location: Gurugram Salary: 16,500 (In-hand) Working Days: 6 days/week Transport: One-side cab provided during odd hours We are hiring Customer Care Executives for an airline customer support process. The role involves assisting passengers with flight bookings, cancellations, rescheduling, itinerary details, and general service queries. Candidates should be able to communicate clearly and handle customers professionally. Eligibility Criteria Education: Undergraduate or Graduate Experience: Freshers and experienced candidates can apply Strong communication skills Basic computer knowledge Customer-oriented approach Responsibilities: Handle cust...

7+ years of experience in IT support, with at least 3 years as a Support Lead. Hands-on experience in Azure Cloud-based applications and integrations. Expertise in ServiceNow or similar ticketing tools for managing IT service requests and incidents. Strong troubleshooting skills in Generative AI (Azure OpenAI, LLMs), OCR, SAP, Oracle, and Azure Logic Apps. Experience in Azure Monitor, Application Insights, Log Analytics, and other observability tools. Knowledge of incident, change, and problem management processes within ITSM frameworks. Ability to create and maintain support documentation, SOPs, and troubleshooting guides. Key Requirements Lead the L1/L2/L3 application support team, ensurin...

Job description What is TravelPlus (FabHotels) TravelPlus is India's leading cloud-based corporate travel and expense management platform. Trusted by 1000+ high- growth companies in India, TravelPlus is the only corporate travel product in India that offers world-class tech with best-in-class travel concierge, available 24x7 365 days a year. With a backing of 7+ years of hospitality experience running FabHotels, India's biggest and the most preferred premium economy hotels chain with 1800+ hotels in 75+ cities and catering to 2000+ corporate & SME clients,we understand the critical role that both technology and people play in delivering superior corporate travel experiences If you have an ey...

Job Title: Program Manager Experience Level : 10 years+ Location: Onsite, Churchgate Experienced program management professional for Digital projects for Logistics in my team for a year who will manage multiple projects parallelly. Key responsibilities are: Prepare detailed project plans, schedules, and resource requirement. Manage cross-functional teams including SAP team, non-SAP team, Networking, Firewall, Cloud, IT security, Vendors. Monitor project progress and adjust plans as needed to meet objectives. Identify, highlight, and mitigate risks and issues throughout the project. Up-to-date project status, risks, and milestones. Post-project reviews, lessons learned. Assembling required pe...

Process: Travel native Qualification: Graduate *Experience: 1 year in Travel experience (GDS, Sabar, ticketing, booking, cancellation experience) Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Required Candidate profile Salary: 40000 CTC Location - Malad. DOJ : 23- Dec -25

About Business line/Function: BNL's Information Technology (IT) Area is a partner of the bank and the companies of the BNL BC Group for the digital evolution of operational and business models through the design, planning and implementation of distinctive, reliable and sustainable technological solutions. IT Production Unit reports functionally to the ITG (Informatique Technologies Groupe) department of the parent company, is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group in Italy, with the aim of obtaining all possible synergies of purpose, ensure full operational consistency and enable the digital trans...

Application Production Support Professional - Automation ( Ansible Terraform) About Business line/Function: BNL's Information Technology (IT) Area is a partner of the bank and the companies of the BNL BC Group for the digital evolution of operational and business models through the design, planning and implementation of distinctive, reliable, and sustainable technological solutions. IT Production Unit reports functionally to the ITG (Informatique Technologies Groupe) department of the parent company, is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group in Italy, with the aim of obtaining all possible synergi...

As part of the Data Engineering team, you will serve as a Tier 2 Support Specialist responsible for managing and resolving technical support tickets related to our data pipelines, ingestion processes, and data quality. You will play a critical role in ensuring the stability and reliability of our intelligent data platform, supporting business users and internal stakeholders with timely solutions. Your work will directly contribute to smooth operations, improved client service, and enabling data-driven decision-making across Cushman & Wakefield. About the Role: Serve as the Tier 2 escalation point for support tickets related to data ingestion, pipelines, and data marts. Troubleshoot and resol...

About Business line/Function: ARVAL Service Lease Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.) Arval IT is the IT department of the company. Data & AI Tribe oversees developing and maintaining all the IT assets in relationship with Data activity from the company. The organization of the Data & AI Tribe is composed by 10 Squads, Business oriented, dispatch in 5 Domains:? 3 Squads for Sales & Clients Domain: in charge of changes and maintenance of the Data sales projects. Squads are...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our sy...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

As a Technical support Engineer, hybrid cloud, You will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra, DataStax Enterprise, and Astra. What You'll Do: ? Research, reproduce, troubleshoot, and solve highly challenging technical issues for our enterprise customers on various product offerings, including NoSQL DBs, SaaS and GenAI. ? Provide thoughtful direction and support for technical in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing syste...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Data entry in Human Resource systems (Success factors) and tracking tools.Update HRIS systems, which include, but not limited to internal and client-based applications with HR transactionsReceives requests from employees via the client's ticketing tool.Reviews all input to ensure data is compliant with company practices.Communicates with employees to request corrective or additional data and confirm receipt of requests for processing.Analyzes output report to ensure data has been proc...

Key Responsibilities: Transition Planning & Strategy: Develop and execute comprehensive transition plans, including detailed timelines, resources, risk assessments, and impact analyses Define transition strategies in collaboration with key stakeholders, ensuring that transitions align with organizational goals, service continuity, and performance requirements Work closely with project managers, IT teams, and business units to understand the scope of transitions, assess risks, and plan for operational changes Service & Operations Transition: Manage the transition of services from project mode to operational business-as-usual (BAU), ensuring all service-level agreements (SLAs) are met Coordina...

The Operations Manager Application Support is responsible for leading a team of support specialists who provide technical assistance to clients and internal users. This role ensures timely, high-quality support for applications, drives continuous improvement in issue resolution processes, and maintains a strong focus on customer satisfaction, operational excellence, and team performance. Youll manage daily operations, coach and develop team members, and work cross- functionally with Product, Engineering, and Implementation teams to improve product reliability and the client experience. Key Responsibilities 1. Application Support Operations Oversee daily operations of the Application Support ...

Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of experience in technical support, application support, or service desk roles. Minimum 1 year of hands-on experience supporting AEM and/or FCRM portals. Basic understanding of AEM components, templates, DAM, workflows, and content authoring. Familiarity with FCRM or similar CRM/portal systems. Working knowledge of ITSM tools such as Jira, ServiceNow, Remedy, etc. Strong analytical and problem-solving skills. Excellent communication skills and customer-handling abilities. Ability to work in shift-based support and coordinate with cross-functional teams. Roles and Responsibilities Bachelor’s degree in...

Role & responsibilities Water Management - TCL Water management data - Detail Layout, Valve Location , List of Pumps, Monthly Water saving Plan. Daily water consumption with analysis , Monthly water Consumption. Checking monthly MIDC Bill, monthly consumption of Water Tanker sheet. Daily HVAC Water requirement update Zone -1 Plumbing & Carpentry - Responsible for all Plumbing and Carpentry related repair and maintenance. Safety SPOC from JLL , SPOC of ROW - Safety MIS - PAN INDIA EOHS Online Restrain portal- Monthly safety dashboard, work permit, BU Check collection from zone FE & Training Data from Transport , Logion facility, DTSS. Coordination with JLL zone executive to compile Safety Spo...

Bachelor’s degree in Computer Science, Information Technology, or a related field. 3–4 years of experience in technical support, application support, or service desk roles. Minimum 1 year of hands-on experience supporting AEM and/or FCRM portals. Basic understanding of AEM components, templates, DAM, workflows, and content authoring. Familiarity with FCRM or similar CRM/portal systems. Working knowledge of ITSM tools such as Jira, ServiceNow, Remedy, etc. Strong analytical and problem-solving skills. Excellent communication skills and customer-handling abilities. Ability to work in shift-based support and coordinate with cross-functional teams. Roles and Responsibilities Bachelor’s degree in...

Manage airline reservations, ticketing Handle international ticketing operations with expertise in GDS systems (Amadeus,Sabre&Galileo). Process refunds, cancellations, rebookings, and re-routing of tickets as needed. Perks and benefits Bonus yearly, increment performance Bonus