4438 Ticketing Jobs - Page 43

Alpha Multi-Specialty Hospital is looking for Support Staff - Technical to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities...

The Remote Monitoring and Diagnostics Center (RMDC) is a mission-critical global team that operates as the first point of contact for diagnosing and resolving issues across Fluence s worldwide Battery Energy Storage Systems (BESS) fleet. The RMDC ensures 24/7/365 operational availability and performance of energy storage sites by managing incidents, coordinating timely maintenance, and performing proactive monitoring and diagnostics remotely. This role is central to the safe, reliable, and cost-effective performance of the most advanced energy storage assets in the world. KEY RESPONSIBILITIES: - Act as the remote owner for large-scale BESS sites across the globe - Be the primary point of con...

We are currently hiring an Incident Manager for our Bangalore office. If you have strong coordination skills, experience in incident management, and a passion for ensuring timely issue resolution, this is your opportunity to grow your career in a dynamic, global environment. Education: Any Graduate IT/Computer Science background preferred Job Summary: The Incident Manager is responsible for managing and coordinating incident tickets to ensure timely resolution. The role involves forwarding tickets to the correct team owners, prioritizing critical issues, and ensuring consistent communication until incidents are resolved. Key Responsibilities: Monitor incoming incident tickets and assign them...

We are looking for a skilled Senior Manager to lead our Talent Excellence team, with a strong background in the BPO/Call Centre industry. The ideal candidate will have 9 to 15 years of experience and be based in [location to be specified]. Roles and Responsibility Develop and implement talent management strategies to drive business growth. Lead recruitment efforts to attract top talent globally. Manage employee engagement and retention initiatives. Collaborate with cross-functional teams to align talent with business objectives. Analyze market trends and competitor activity to inform talent decisions. Foster a culture of excellence and continuous improvement. Job Requirements Proven track re...

Location: India Employment Type: Full-time Job Description Responsibilities : Lead and manage global support teams, including hiring, onboarding, and performance reviews. Ensure 24/7 support coverage through effective scheduling and resource planning. Drive AI and automation initiatives to enhance support efficiency. Monitor customer sentiment and engage directly with clients to resolve issues and understand needs. Collaborate cross-functionally with product, engineering, and cloud teams to share updates and insights. Communicate product and infrastructure changes to clients proactively. Set, track, and report on team KPIs and goals. Maintain support documentation and foster a culture of con...

Lead a team of technical support representatives, oversee customer support operations, and drive improvements using tools and automation. Handle escalated queries via calls and emails, ensuring exceptional customer experience. requirements: . Manage and mentor a team of technical support representatives. Identify tools and AI technologies to improve and automate support (Chatbot, IVR, Email Ticketing). Handle customer inquiries through calls and emails using Freshdesk. Deep understanding of company products, services, and systems. Collaborate with cross-functional teams for complex issue resolution. Continuously improve support processes for efficiency and satisfaction. Stay updated on indus...

System admin (OS Admin)- L3 This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner/customer office. : HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. Act as the SME for Ubuntu/Linux oper...

Partnering and coaching managers and associates on People related Processes and moments that matter. Drives P&O initiatives, supporting the overall P&O strategy -Activate business ownership and accountability of diversity, equity and inclusion initiatives -Advise on and handle diversity, equity and inclusion at all levels, e.g., gender representation, LGBTI, pay equity -Champions culture and supports implementation of corporate initiatives (e.g. Evolve, hybrid working) -Coaches and guides people managers on role evaluations in line with local governance. Communicate full spectrum of inclusion & Psychological Safety -Design new hire onboarding initiatives. Drive buy-in and utilization of data...

We are looking for a highly skilled and experienced Reservation Executive to join our team at Accor Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills. Roles and Responsibility Manage and coordinate reservations, ensuring accuracy and efficiency. Provide exceptional customer service, responding to queries and resolving issues promptly. Develop and maintain relationships with clients, understanding their needs and preferences. Collaborate with other departments to ensure seamless operations and high-quality service. Analyze and resolve complex reservation-related issues, providing solutions or alternatives when necessary. Maintain ac...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers.Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/universit...

Hiring for the travel industry-Customer Service Email & chat Profile Gurgaon location 5 days working Rotational shift Both Side Cab available Salary upto 33k ctc+PLI Required Candidate profile Should have 1 year Travel industry experienced Should have good Commands on English Should be comfortable to work in the rotational shift Share updated CV 8826979140 Sagar 9354352748 Rajiya

Your skills 18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products Your tasks Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile we not only simply enthuse our customers, but als...

Junior IT Analyst Are you passionate about technology and eager to launch your IT careerDo you enjoy solving problems and supporting others in a dynamic, fast-paced environmentIf so, we are looking for a talented Junior IT Analyst to join our team! We are a forward-thinking consultancy with a global client base, headquartered in London, UK, and this full-time, on-site role is based in our Gurugram office. About Us We specialize in delivering exceptional IT and business solutions to clients worldwide. Our team is dedicated to empowering businesses with robust technology, ensuring secure and efficient operations. We foster a vibrant and inclusive culture where innovation, excellence, and colla...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. *Why PWC At PwC, you will be ...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency t...

Team Collection Manager TFE Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products To handle all buckets from 0DPD to 270DPD Managing regular collection, NPA collection and legal collection. To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To ensure Good Coordination between individuals in the Team and Branch in Particular. Manage high ticket size delinquent/non delinquent accounts directly JD for - Relationship Man...

The key responsibilities of the role will be as follows: Assessment of credit worthiness of potential customers with a ticket size of 10.00 Cr to 200.00 Cr Structuring & customizing the products to suit the customer s requirements, keeping in mind the risk profile, cash flows and security. Presenting the proposals to Approving authorities. Work closely with the Business Team. Responsible for the end to end monitoring of the portfolio Job Requirement : Preferably 5 years of experience in Banks / NBFCs in a Credit role Good analytical & managerial skills. Good Communication and proposal writing Skills Ticket Size Exposure : 10.00 Cr to 200.00 Cr

As a resident customer advocacy engineer will act as a single point of contact for customer Provide 1st level functional & technical support to onsite users for a web based application (our proprietary application) Follow-up & maintain log and/or list of reported customer issues/tickets, update pending issues/tickets, identify & escalate issues requiring level 2 escalation Follow-up with onsite users for missing information/ approvals for processing of requests for closure of pending issues Create and Upload KB Articles in the Knowledgebase Provide individual training and support on request Maintain current and accurate inventory of technology hardware, software and resources Maintain log an...

As a resident customer advocacy engineer will act as a single point of contact for customer Provide 1st level functional & technical support to onsite users for a web based application (our proprietary application) Follow-up & maintain log and/or list of reported customer issues/tickets, update pending issues/tickets, identify & escalate issues requiring level 2 escalation Follow-up with onsite users for missing information/ approvals for processing of requests for closure of pending issues Create and Upload KB Articles in the Knowledgebase Provide individual training and support on request Maintain current and accurate inventory of technology hardware, software and resources Maintain log an...

As a resident customer advocacy engineer will act as a single point of contact for customer Provide 1st level functional & technical support to onsite users for a web based application (our proprietary application) Follow- up & maintain log and/ or list of reported customer issues/ tickets, update pending issues/ tickets, identify & escalate issues requiring level 2 escalation Follow- up with onsite users for missing information/ approvals for processing of requests for closure of pending issues Create and Upload KB Articles in the Knowledgebase Provide individual training and support on request Maintain current and accurate inventory of technology hardware, software and resources Maintain l...

As a resident customer advocacy engineer will act as a single point of contact for customer Provide 1st level functional & technical support to onsite users for a web based application (our proprietary application) Follow-up & maintain log and/or list of reported customer issues/tickets, update pending issues/tickets, identify & escalate issues requiring level 2 escalation Follow-up with onsite users for missing information/ approvals for processing of requests for closure of pending issues Create and Upload KB Articles in the Knowledgebase Provide individual training and support on request Maintain current and accurate inventory of technology hardware, software and resources Maintain log an...

Experience in a reputed Travel Agency or Airline ticketing office. Knowledge of any GDS (Galileo/Amadeus/Sabre) Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. Familiarization with Foreign currency exchange procedures Knowledge of Cargo Handling Knowledge of various organizations related to the Travel industry. Relevant travel training experience Roles and Responsibilities Experience in a reputed Travel Agency or Airline ticketing office. Knowledge of any GDS (Galileo/Amadeus/Sabre) Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. Familiarization with Foreign currency ...

Experience in a reputed Travel Agency or Airline ticketing office. Knowledge of any GDS (Galileo/Amadeus/Sabre) Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. Familiarization with Foreign currency exchange procedures Knowledge of Cargo Handling Knowledge of various organizations related to the Travel industry. Relevant travel training experience Roles and Responsibilities Experience in a reputed Travel Agency or Airline ticketing office. Knowledge of any GDS (Galileo/Amadeus/Sabre) Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. Familiarization with Foreign currency ...

Job Summary Assist Users to help fix their IT issue (Access & Password Application Hardware & Networking related) with willingness to work in rotational shifts including weekends (specifically Australian NZ shifts) Ensure to provide best in class Service to users and there by maintaining high level of C-Sat Efficiently manage the agreed SLA on the Incidents and Service Request handled Manage and Handle User query coming through Calls or Self-service (online) mode Responsibilities Bachelor degree or equivalent experience (should have above 12 months relevant experience in IT contact center) Excellent spoken and written communication skills (on English language).. above B1 High on CEFR standar...

Interested and eligible candidates are invited to submit applications for position in Indian Institute of Corporate Affairs, purely on contractual basis. The details of eligibility conditions, remuneration, terms etc. can be downloaded from the website: www.iica.nic.in. Qualification: - Post Graduate in Management/Commerce/Economics/Social Sciences/Law or relevant field. Experience: - Minimum 1 year of work experience in project management/organizing programs/meeting/travel and ticketing etc. Key Responsibilities -Coordinate and organize programs, meetings, and events of the FOIR Secretariat. -Handle logistics support, including travel and ticketing arrangements. -Conduct telephonic follow-u...