6143 Ticketing Jobs - Page 42

Job Purpose The company is going through biggest digital transformation in its history, creating a platform that offers omni-channel experience to the customer, supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation for the company s omnichannel engine. You come in at a time wherein over the next 3 years you will get an opportunity to be in transformation journey Duties and Responsibilities Content Operations Management Mobile APP and Websites 1. Execute end-to-end content upload, management, and testing for websites and mobile apps (both long ...

To have knowledge and expertise in WM/EWM areas for at least 6+ Years (Excluding Other experiences, +8 years preferred ). Should have experience in SAP EWM module Skills and at least one end to end SAP EWM Required Candidate profile Desired Skills:Sap EWM,WM,PP/WM/SD/FI,Inventory Management Good Understanding of Business Process related to warehouse processes and other Inventory Management. Goods receipt optimization

Role Overview: As the Regional Lead, you will be responsible for managing and growing Paytms relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreement...

We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The ...

In hand salary - 35k net take home for candidates with BPO voice customer service experience Essay writex score of 60 required before operations round Rounds of interview- HR, Amcat, Essay Writex test, Operations round Required Candidate profile Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Shifts - 24*7 rotational Week off - 2 rotational week offs Excellent Communication skills

Looking for support engineers with a strong SQL background having high problem-solving skills and the will to win. Summary With a view towards improving project delivery efficiency, we are setting up a new team in Pune that will be responsible for providing ETL support for the scheduled loads in a timely manner. We have a number of ETL loads that span a large number of clients across a diverse set of industries which need timely failure resolution in order to adhere to high standards of project delivery. This will be a high powered team that will be responsible for reducing average response time for failure resolution and come up with new and innovative ways to improve project SLAs. Responsi...

Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and ...

Job Description: Were looking for a passionate and experienced Travel Consultant to join our FCM India team. If you have a solid understanding of international and domestic ticketing , fare calculations , and GDS (Amadeus) , and enjoy crafting personalized travel solutions — we want to hear from you! You’ll work with global corporate clients, handling everything from bookings to cancellations, while ensuring the best travel experience possible. Key Responsibilities: Handle end-to-end bookings : Air, Rail, Hotel, Car Rentals – Domestic & International. Provide tailored travel solutions based on client requirements and travel policies. Work efficiently on GDS (Amadeus preferred) to book and is...

We are seeking a seasoned Senior Project Manager with a strong IT Infrastructure background to lead and oversee large-scale, cross-functional programs across enterprise infrastructure domains. This role requires deep expertise in Enterprise Compute, Network & Telecom, Cloud Infrastructure, End User Support, Integrated NOC/SOC, Cloud Native Services, ITSM, Information Security, and Service Desk operations. The ideal candidate will drive strategic initiatives, ensure operational excellence, and align infrastructure capabilities with business goals. Key Responsibilities: Lead and manage end-to-end delivery of complex IT infrastructure programs across multiple domains. Develop and execute strate...

The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members. Your Contribution: - Troubleshooting video conference system issues via phone, email, and chat. - Resolving escalated support tickets from the Tier 1 support team. - Assisting the Tier 1 support team by providing guidance to resolve tickets without escalation. - Providing ad-hoc feedback about trends, new issues, and the voice of the customer. - Assisting with related projects during periods of low technical support volume. - Suggesting process improvements when opportunities are identified. Your...

Application Support _ L1 _ Contractual Role Responsibilities Monitor dashboards and alerts in New Relic, Grafana, and related tools for partner platforms (Zee5, Prime, Hotstar, Apple TV). Track subscription processing queues (size, delays, processing rate) at regular intervals. Validate alerts against subscription flows to detect blind spots or recurring issues. Perform synthetic test monitoring (login, purchase, entitlement checks) and report failures promptly. Categorize and escalate partner-level issues vs. internal infra issues using standard SOPs. Maintain a shift log of incidents, escalations, and resolutions. Participate in daily/weekly monitoring reviews and highlight repeat alerts o...

We are hiring for the role of Operations Executive from the Travel & Tourism Industry for the Gurgaon location. Experience: 4 Years - 5 Years Salary: Best in the Industry Key Responsibilities End-to-end travel management Ticketing, confirmation, cancellation, invoicing Managing Corporate accounts & MICE movement Evaluate the complete development of Ops. function considering its contribution to the achievement of business goals Consistently follow Travel guidelines Ensure customer satisfaction is measured through provided tools and goals are met & implementing plans for continuous improvement vWork as the primary alliance between the Supplier and Operation Create a positive work environment E...

Provide 1st level of support Provide Level 1 technical support on Hardware, Software, Network etc. Should have working knowledge troubleshooting mail flow issues. Should be working knowledge of I AM process for onboarding and offboarding. Incident & Service Request Management Oversee incident triage, assignment, and resolution across the team. Ensure all tickets are logged, prioritized, and resolved within defined SLAs. Act as an escalation point for critical or unresolved incidents. Onboarding & Offboarding Ensure timely and accurate user provisioning/de-provisioning. Standardize onboarding/offboarding processes in alignment with compliance requirements. SLA & Performance Management Monitor...

Manager to serve as the primary technical point of contact for our clients, ensuring their satisfaction and success with our solutions. In this role, you will manage customer inquiries through our ticketing platform and CRM, uphold service level agreements, and oversee enhancement requests from inception to deployment. Your expertise in Prisma Prop Tech technology will allow you to conduct thorough testing and propose continuous improvements to our products and operations. You will build strong relationships with clients, gaining insights into their unique needs, while creating and maintaining standard operating procedures for efficiency. Additionally, you will manage website updates using W...

Hello Jobseekers, We are Hiring for India's Top Aviation Brand at Gurgaon Location!! Profile: Process Associate (Training will be paid) Working days: 6 One side cab facility Desired Candidate Profile Any 12th Pass / Graduate / Fresher/ Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs...

About Allvue We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you ...

: Trainee Engineer Job Title: Trainee Engineer Department: IT / Technical Support / Operations Location: ________ Experience Required: Fresher / 0-1 Year Qualification: Diploma / B.Tech / B.Sc (IT/CS) / Any relevant technical stream 1. Job Summary The Trainee Engineer will support day-to-day technical operations, assist senior engineers, and learn the required processes and technical skills. This is an entry-level role aimed at developing practical knowledge in IT hardware, troubleshooting, system maintenance, and customer support. 2. Key Responsibilities Technical Support Assist in troubleshooting desktop, laptop, and peripheral issues . Support installation, configuration, and maintenance ...

At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment an...

Job Family: Cloud Platform Administrator Business Title: SAS MCS Cloud Operations Administrator As a Cloud Platform Administrator for the SAS MCS team in SASs Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, global PSD/Partners, and CIS teams to dri...

Sales Executive – Air Ticketing. Handle UK-bound ticketing using GDS (Amadeus/Sabre/Galileo), manage bookings, refunds, and client queries. Requires 2+ yrs UK travel experience, strong communication, problem-solving, and customer service skills. Required Candidate profile Candidate with 4+ yrs UK travel experience, skilled in GDS (Amadeus/Sabre/Galileo), strong in communication, problem-solving, and customer service for ticketing and client management.

Sales Executive – Air Ticketing. Handle UK-bound ticketing using GDS (Amadeus/Sabre/Galileo), manage bookings, refunds, and client queries. Requires 2+ yrs UK travel experience, strong communication, problem-solving, and customer service skills. Required Candidate profile Candidate with 4+ yrs UK travel experience, skilled in GDS (Amadeus/Sabre/Galileo), strong in communication, problem-solving, and customer service for ticketing and client management.

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Intermediate Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song" all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving...

We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. Weve been recognized for it as an industry leader and were dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customers experience. You will learn your clients business objectives in and out within their technical environme...

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities,...

We are seeking a proactive Operations Executive to support day-to-day operational processes. The role includes ticket management, process tracking, and coordination between teams and customers to ensure smooth ticket resolution. The candidate should be comfortable in handling outbound calls to customers, especially in cases where customers are not responding to doctors calls or operational follow-ups. Key Responsibilities: Ticket Management & Assignment Monitor incoming tickets and assign them to the appropriate team members or departments. Track ticket status to ensure timely resolution and escalation when needed. Maintain service-level timelines and follow up on pending tickets. Process Tr...