6143 Ticketing Jobs - Page 40

Education Qualification : B.Sc Skills : Primary -> Technology | Cisco R and S Network Administrator - Level 2 Support | 2 - Knowledgeable Primary -> Technology | Aruba R and S Administrator - Level 2 Support | 2 - Knowledgeable Certification : Technology | Administrative Level Certification - CCNP Enterprise / CCNP Service Provider / CCNP Data Center / ACSP / JNCIS-ENT / VM Certified Professional / ACSP / ECMS2 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB...

Join us as a CyberArk SecDevOps - Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a CyberArk SecDevOps - Analyst you should have experience with: Strong communication both verbal and written in English Experience with Microsoft suite of products Service Now ticketing tool Operating systems - Unix, Linux, Windows servers Database Management Systems, ...

Experience 8-10 Years As Network L3/L4, you will leverage your in-depth knowledge of network technologies, security protocols, monitoring tools to provide high level support for diverse range of network environments. This role plays a crucial role in maintaining network security, performance and availability across multiple platforms like Palo Alto, Fortinet, cisco Meraki and others. Key responsibilities: Network management and Troubleshooting: 1)Strong hands-on experience Cisco Meraki 2)Good Knowledge on Palo Altos, FortiGate firewalls 3)Strong troubleshooting and problem-solving skills 4)Good communication skills 5)Team Player who leads the NOC team with best practices and SOPs 6)Support, ...

Profile/Role Service Desk Executive/Remote Support Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident request, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course)

Experience: 2-4 Years Job Responsibility: 2-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and Installing new software and update each of them. Configure and install localnetwork printers also coordinate with vendors if required. Configuration and deployment of new desktop and laptop systems. Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance with SLA. Provide new hardware/software for users as approved, assist in asset tag control and inventory management. To support daily technical...

Corporate: Light & Wonder s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary Essential Job Functions Understands the nuances of the Travel & Entertainment (T&E) and Corporate Credit Card policies. Monitor the JIRA ticketing system and promptly responds to employee queries Audit expense reports to ensure expenses comply with Company policy and any discrepancies are flagged for investigation. Prepare periodic T&E reports to inform management about matters requiring their attention Validate credi...

Job Title: Director - Customer Success & Support Location: Bengaluru, India About SecPod SecPod is a leading cybersecurity technology company committed to preventing cyberattacks through proactive security. Its mission is to secure every connected computing device across modern enterprises by delivering preventive, automated, and intelligent cybersecurity. At the core of SecPod s offerings is the Saner Platform - a suite of solutions that help organizations establish a strong security posture and prevent cyberattacks before they strike. Role Summary The Director of Customer Success & Support will own the entire post-sales customer journey. This includes customer onboarding, technical adoptio...

Role & responsibilities Ability to conduct L1 level troubleshooting on Genesys Modules Act as the first point of contact for all Level 1 issues related to Genesys systems. Troubleshoot, analyze logs, and resolve incidents efficiently. Monitor Genesys components including applications, servers, SBC, alerts, CCPulse/Pulse, GA, and reporting tools. Perform daily system health checks and report anomalies. Execute routine maintenance tasks such as log checks and basic troubleshooting. Preferred candidate profile Experience in all modules of Genesys and specifically in production support work. Minimum 1 - 2 years eposure in genesys Engage Framwork. Exposure to areas like Genesys, Contact Center Go...

Key Responsibilities Assist customers with flight, train, and bus bookings through GDS / online reservation systems Handle ticket issuance, reissuance, cancellations, and refunds Provide customers with fare information, routes, schedules, and travel options Maintain accurate records of bookings and transactions Resolve customer queries via phone, email, or in-person Ensure high customer satisfaction through professional service Coordinate with airlines, travel partners, and internal teams

About The Role Job TitleInternational Blended Voice Grade BPO1/2/3 Skill International Blended Location Bangalore Formal Education & Certification Graduate in any discipline Basic computer knowledge required (MS-Office Applications) Proven ability to adapt to new tools by applying logical approach Work experience as per the job grade Typing speed of 30 wpm with 100% accuracy Knowledge & Experience International voice process experience - Mandatory NO domestic voice process experience US voice process experience - Preferred Experience in International HR Helpdesk - Preferred Experience in international chat process - Mandatory Understanding of various processes of core HR Operations Good unde...

The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation. The Compliance Coordinator will be accountable for meeting all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager. Major Duties and Responsibilities: Operations: Manages customs compliance requests via customers proprietary ticketing system. Ensure smooth and timely export/import process flow. Advise customers on import and export restrictions and customs related matters within parameters outlined. Ensure compliance at all times to regulations. This includes internal polic...

Profile/Role Service Desk Executive/Remote Support Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident request, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course)

About The Role Desired Competencies (Technical/Behavioral Competency) Must-Have Good working knowledge management of backup using Rubrik Security Cloud as well as both physical and virtual appliances including NCD & replication. Implement and manage data backup and recovery solutions, ensuring data protection and availability. Monitor backup systems to ensure successful backups and address any failures or issues promptly. Perform standard and test restores of requested files, folders, databases, and virtual machines. Participate in disaster recovery planning and testing to ensure data can be restored in the event of a disaster. Troubleshoot backup software, hardware, and networking issues, e...

-Lead generation stock market / banking customer (Voice) -Social media marketing (Blended) -English communication -HSC / Graduate -Fresher / Experienced -CTC up to 32000 PM -Rotating Shift 1 day weekly off Contact : recruiter1@rankskills.in

-Lead generation stock market / banking customer (Voice) -Social media marketing (Blended) -English communication -HSC / Graduate -Fresher / Experienced -CTC up to 40000 PM -rotating Shift 1 day weekly off Contact : recruiter1@rankskills.in Required Candidate profile -English communication -HSC / Graduate -Fresher / Experienced

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Incident Management Good to have skills : Problem Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporti...

About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Cloud. A CR...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your da...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or Btech Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastruc...

Job Title: Java Developer with Microservices Location: Bangalore / Bengaluru Experience Range: 4 - 10 years Job Function: IT Infrastructure Services Role: Developer Desired Skills: Java, Microservices, Spring Boot Must-have Skills: 4+ years of experience in Java/J2EE Hands-on experience in Java 8, J2EE, Webservices, Spring, Spring Boot Experience in databases (MySQL, Oracle, etc.) Experience in Microservices Experience in version management systems (Git, SVN, etc.) Good experience in requirement gathering, design, implementation, unit testing (JUnit), deployment, and maintenance Experience with ticketing applications Knowledge of UNIX, shell scripts, etc. is an added advantage Proven ability...

Assist clients with travel planning, bookings, visas, and tailored itineraries. Provide guidance, manage documentation, coordinate with suppliers, handle queries, promote packages, and ensure smooth travel with excellent service.”

Your work profile As an Consultant in our Cyber Team, you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Responsibilities: 2-3 years of experience in 24x7 (rotating shifts) monitoring at a Security Operations centre Preferred to be working in IBM QRadar SIEM solution Desirable that the candidate has leveraged SOAR in SOC monitoring. Triage, analyze respond to SIEM events with articulate analysis and clear response guidance/questions to other teams through established collaboration mechanisms (Ticketing systems, Mails) Leverage the Operational Tactical Threat Intel data from the established feeds sources to de...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, a...