4438 Ticketing Jobs - Page 39

Role Overview: This role involves working on the Cleo Integration Cloud (CIC) platform to manage EDI processes, including onboarding new trading partners, maintaining existing integrations, and providing day-to-day support for the EDI infrastructure. The developer will collaborate with business and technical teams to ensure seamless B2B data exchanges. Key Responsibilities: Configure and onboard new trading partners (TPs) using Cleo Integration Cloud. Maintain and troubleshoot existing EDI integrations and workflows. Develop and support data mapping and transformation processes for EDI documents (e.g., 204, 210, 214, 990, 997). Monitor transaction flows and resolve issues related to failed t...

Medcare Hospitals Medical Centres is looking for Executive - Admission Desk - Operations to join our dynamic team and embark on a rewarding career journey. Providing information to prospective students about the college or university, its academic programs, admission requirements, and financial aid options.Conducting informational sessions, tours, and other events to engage prospective students and answer their questions about the institution.Reviewing and evaluating applications, including transcripts, essays, and other supporting documents, to determine eligibility and suitability for admission.Corresponding with prospective students, including follow-up emails and phone calls, to answer q...

[{"Salary":"20 - 40 K" , "Remote_Job":false , "Posting_Title":"BPO - Customer Service Executive" , "Is_Locked":false , "City":"Jaipur" , "Industry":"Ed-Tech" , "Job_Description":" Job Summary: We are looking for a dynamic and customer-focused BPO Executive to join our team. The ideal candidate will handle customer interactions (voice or non-voice), resolve queries, and ensure a high level of service quality and customer satisfaction. This role may involve inbound or outbound communication across domestic or international processes. Key Responsibilities: Handle customer queries via phone, email, chat, or ticketing systems (based on process type). Provide accurate, valid, and complete informat...

Relationship Manager - In-Clinic Consults at MediBuddy See all the jobs at MediBuddy here: Apply with Indeed About the role - As a Relationship Manager Provider Enablement & Vendor Management at MediBuddy, you will be responsible for enabling and supporting our healthcare provider partners through the implementation of the Provider Central Portal, ensuring they are trained, onboarded, and actively using its features. In addition, you will manage end-to-end provider/vendor relationships, resolve operational and payment issues, and ensure contractual and service-level compliance to deliver a smooth provider experience. Key Responsibilities: Provider Onboarding & Portal Implementation Guide new...

Support a diverse set of Products and Services; applying technical knowledge to assist end-users and stakeholders. Research to identify issues; provide timely resolution, and communication of outcomes to all appropriate team members. Communicate effectively to convey complex technical information, via email, chat, ticketing system and attendance in bridge calls. Understand and educate end-users on complex user experiences. Build a knowledge base for end-users and support analysts Make software improvement recommendations to enhance user experience and increase support analyst autonomy. Track, evaluate, and determine resolution approach for credit products and underlying data issues. Demonstr...

Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products To handle all buckets from 0DPD to 270DPD Managing regular collection, NPA collection and legal collection. To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To ensure Good Coordination between individuals in the Team and Branch in Particular. Manage high ticket size delinquent/non delinquent accounts directly JD for - Relationship Manager 3-4 years of experience...

Microsoft Intune & MECM (SCCM) Manage application packaging using Microsoft Intune & MECM (SCCM), ensuring that applications are deployed effectively and meet user requirements. Configure, deploy, and maintain workstations, domain accounts, and other hardware/software applications to optimize user productivity and satisfaction. Engage directly with end users through various channels (in-person, phone and ticketing) to diagnose and resolve technical issues efficiently. Prioritize the end user experience by providing exceptional support and solutions tailored to user needs, ensuring seamless interaction with IT services. Oversee critical server-related resources, including Active Directory (AD...

The Service Desk Manager is the central nervous system of the PMIS support team, ensuring efficient resolution of user inquiries and adherence to the Service Level Agreement (SLA) ) Understanding of PMIS application (Primavera P6, Unifier, Acconex, or Enablon) They act as a in-depth line of defense for complex technical issues, lead the execution of minor enhancements, and mentor Junior Consultants This role requires a blend of technical expertise, leadership, and communication skills Responsibilities:Incident Management:Manage the ServiceNow ticketing system, prioritizing and assigning tickets based on urgency and impact Troubleshoot basic PMIS issues (eg, login problems, report access issu...

Assist North American customers with hardware, software, and networking issues via voice support. Troubleshoot technical issues using provided tools and escalate as needed. Ensure customer satisfaction by responding promptly and resolving issues effectively. Adhere to SLAs and maintain KPIs.

As a Social Media Excellence Specialist, youll be responsible for monitoring, managing, and resolving customer escalations across all social media platforms. Youll transform negative experiences into positive ones through empathetic engagement and swift resolution. Using data-driven insights, youll identify patterns in customer issues and collaborate with internal teams to implement systemic solutions. What You Will Do -Monitor social media channels for customer issues and proactively address potential escalations before they intensify -Track customer sentiment and develop strategies to improve overall perception -Maintain ownership of customer issues from first contact to final resolution -...

The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company s inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy and should Be handled degree programs and handled team. can apply Only from people from Edtech and degree program selling back ground with 5yrs of experiencing apply. Are you a high-energy sales professional with a knack for closing big-ticket dealsReady to lead a dynamic team and grow with one of the most innovative EdTech players in the spaceThen read o...

Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals. Troubleshoot hardware and software issues on Windows and macOS systems. Assist with the deployment, configuration, and maintenance of new hardware and software. Support end users in person, remotely, and via phone or ticketing systems. Maintain and update IT asset inventory and documentation. Collaborate with other IT team members on system upgrades, rollouts, and special projects. Ensure timely resolution of support requests and maintain high levels of customer satisfaction. Follow IT policies, procedures, and best practices for security and compliance. Qualifications: Required: 5+ years of e...

BMC is looking for a Scrum Master to join our amazing global team! In this role, you will lead our team in embracing agile methodologies, particularly Scrum, to optimize our processes and deliver high-quality solutions to our stakeholders. Youll be an Experienced Scrum education leader and trainer, sharing best practices and empowering our team members to excel in their roles. You will also work closely with cross-functional teams and stakeholders to ensure that our projects align with business objectives and deliver value to our users. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Ensure all Scrum ceremonies are followed, including sprint planni...

About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will Provide Tier II contact and incident resolution to customers with hardware, software, and application problems Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure Utilize remote tools ...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Hands on experience in Implementing / Administering and configuring BHOM.Should have extensive expertise in Implementation\High Level and Low-Level Design Documentation of BHOM. Install and configure the BMC Helix Operation Management platform, including components and integrations. Experience in integrating with AD / SSO and configuring Role based access control. Experience with BHOM Intelligent Integrations in ingesting metrics, events, and topology data from multiple sources (Dynatrace, Datadog, Solarwinds, AppDynanics, vRops) Experience in configuring event correlation strategies bet...

Role & responsibilities 1. End-to-End Travel Coordination Plan, book, and manage domestic and international travel including flights, accommodation, ground transportation, and special requirements. Oversee ticketing and ensure timely issuance and reissuance of tickets. Coordinate with aviation scheduling teams for smooth connections. last minute business travels requirements, visa approvals and reservations 2. SOP & Process Management Create, implement, and maintain Standard Operating Procedures (SOPs) for the entire travel function. Ensure compliance with internal policies and industry regulations. 3. Visa & Documentation Handling Manage visa applications, travel insurance, and related docu...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary The Quality Team representative is responsible for providing meaningful feedback to GBS sites and acting as...

About the Role: Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements. Responsible for but not exclusive to the following: Audio Visual equipment within the office space. Web Conferencing setup and monitoring for VIP executives. PC break fix support for the business within market. Facilitation of onboarding and off-boarding. VoIP (MS Teams) support. Mobile phone/device support (IOS & Android). Training...

About The Role Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Ability to an...

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer s...

Role Description As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarit...

Job Description Job Description: Provide support to Wipros Immigration and Compliance attorneys Perform legal assignments under attorney supervision Collect and analyze information and documents from internal clients Review and design immigration related process to ensure compliance with Global requirements Conduct compliance related research and analysis on Global immigration matters Investigate, compile and summarize data Maintain and update databases Requirements: Bachelors degree plus 5 years experience in US, Canada and/or Global Immigration, with an emphasis on compliance. Experience preparing US visa submissions including H-1B, TN, L-1A and L-1B applications Understanding of B-1 and I...

Job Description Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Technical Architect - Observability (Ops Ramp) TECHNICAL ARCHITECT OBSERVABILITY OPS RAMP LOCATION BENGALURU MANDATORY SKILLS. OPS RAMP ALSO DYNATRAC AND BLUE PLANET Mandatory Skills: Delivery Management . Experience: >10 YEARS .

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Experience - 2 to 5 Years Shifts : Only Night Shift - 5 Days working Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts

Profile - Standard Application Support, IP Office Business Solutions Division Education and Certification Required: University degree in information technology, business administration, management or related field. AWS certified cloud practitioner or higher Skills Set Required: Working knowledge of relational databases; SQL programming; Java and application servers. Analytical skills; Ability to diagnose & conclude systems and operational issues Knowledge of operational management, metrics based processes and service delivery under ITIL Experience Required: 5+ years experience in deployment of information systems and services, particularly in developing countries. Working Experience with tic...