6143 Ticketing Jobs - Page 38

About The Role Skill required: Order to Cash - Account Management Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring system re...

Contract Type : Full-time, permanent Location : Noida JOB OVERVIEW As a HR Operations Specialist within the HR Shared Services team, you will play a crucial role in ensuring a seamless and positive experience for employee experience. This includes smooth execution of HR processes and transactions, maintaining data accuracy, and providing excellent customer service to employees and stakeholders worldwide. This role requires a strong understanding of HR operations, exceptional attention to detail, and the ability to work effectively in a fast-paced, global environment. Your primary focus will be to deliver a faster and quality service to support positive customer experience that sets the found...

Position Overview We are seeking a highly skilled and experienced Product Support Team Lead/Manager to oversee our global product support team. This is a critical leadership role responsible for ensuring exceptional customer support, driving operational excellence, and managing team performance across multiple regions. The ideal candidate will possess advanced technical and analytical skills, strong leadership capabilities, and a proven track record in managing global support operations. Key Responsibilities Team Leadership & Performance Management Lead and manage a global product support team, ensuring high-quality service delivery and adherence to SLAs. Drive team performance through regul...

Job Description The Enterprise Software team delivers solutions to the organization that drive innovation, growth and efficiency for the diagnostics business. This team is dedicated to developing systems and services to make sample processing secure, robust, high quality, and fast therefore enabling Guardant the ability to deliver more test results to our clients treating patients, performing research or enabling faster clinical trial enrollment. We connect patients with clinical trials, help clinicians order our test and receive our clinical reports, and deliver valuable genomic datasets to researchers to help uncover important insights into treatment paradigms and drug discovery. We are lo...

Job Summary We are seeking an experienced AWS SME to provide expert-level support, governance, and optimization of AWS environments within a Managed Services framework. The role requires balancing proactive improvements, automation, and best practices while ensuring SLA-driven operations, security, compliance, and cost efficiency for enterprise customers. Key Responsibilities Act as the AWS Subject Matter Expert within the Managed Services team for operations, escalations, and customer advisory. Provide L3/L4 support for complex AWS-related incidents, problems, and changes. Ensure adherence to SLAs, compliance frameworks, and security baselines in all AWS-managed environments. Manage day-to-...

About us WeWork India is one of India s leading flexible workspace operators - Great Place To Work certified (Nov 2024 - Nov 2025), aimed at creating flexible workspace solutions for companies of all sizes. Since its inception in India in 2016, WeWork India has expanded across 68 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions. At WeWork India, we re driven by collaboration, creativity, and a shared vision to redefine the future of work. If you...

JOB DESCRIPTION Designation : Senior Executive Reporting : Facility Head About us: Matrimony.com Ltd is Indias largest Wedtech company and the first pure-play consumer internet business to get listed. Our flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). The company provides both matchmaking and marriage-related services through websites, mobile sites, and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony, and Community Matrimony. With strong leadership in matchmaking, the company has been expanding into the highly unorganize...

As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelor’s or master’s Degree. Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems. Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis. Required education...

Your Role The Helpdesk Support will play a key role in ensuring smooth and efficient procurement operations by providing first level support to internal users, suppliers and business stakeholders. The role involves managing helpdesk tickets, resolving system or data issues, and ensuring timely escalation of unresolved queries. This position is ideal for someone detail oriented, analytical and eager to grow in procurement operations and vendor management functions. Key Responsibilities: Serve as the first point of contact for procurement related queries via helpdesk tools (e.g; Manage Engine or internal ticketing systems) Log, categorize and prioritize tickets related to purchase orders, vend...

As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelor’s or master’s Degree. Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems. Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis. Automation - Autom...

We are looking for a skilled Cloud Security Engineer to serve as our subject matter expert for Palo Alto Prisma Cloud. You will be the primary owner responsible for designing, implementing, assessing and managing cloud security strategy using the Prisma platform to protect multi-cloud environments. Your expertise will be critical in ensuring continuous compliance, automating security controls, and preventing cloud-native threats. This is a strategic, hands-on role that bridges the gap between the security team and cloud engineering, requiring a good understanding of both cloud architecture and security principles. Key Responsibilities Prisma Cloud Strategy & Architecture: Serve as the techni...

- Oversee day-to-day ticketing operations and ensure the smooth functioning of all ticketing activities. - Must have good expertise on IATA settlement. - Develop and implement ticketing policies and procedures to enhance operational efficiency. Required Candidate profile - Must have good knowledge on GDS like Amadeus/ Galileo - Minimum 10 year’s experience in Ticketing Operations . - Strong leadership and team management abilities. HR: 7669296936

Technical and Professional Expertise: Customer Handling Skills & Good communication skills (Fluency in English and Hindi is a must) Incident management and usage of ticketing tools - Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills. Unparalleled Listening and Comprehension capabilities Ability to keyboard to capture important details on a call for documentation ITIL Basic Knowledge, Proficient in handling customer queries. Responsibilities : Provide direct technical assistance to customers via phone, email, and chat. Identifies issues create Service Request or Incident based on the issue type and provide L1 resolution. Work diligently...

As an FM Specialist, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, ...

Description This role is designed around a lead position within the team that will help in shaping the processes, tools, and capabilities and take the SaaS SRE team to world class quality and capability! This SRE lead position will be a key role in the ongoing success of the SaaS business and protecting customer Annual Recurring Revenue by assuring service reliability and instilling absolute confidence in service quality and security. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Recover, restore, and build self-recovery capability for cloud-native services and components (AWS, GCP and Azure) Ensure Service Assurance for SaaS applications (use cases) deployed across all public cloud hypers...

Mainframe Dev JD : 5-8 years of hands on experience on Mainframe COBOL,DB2 and JCL in a z/OS environment Knowledge on VSAM and CICS and Knowledge on SAS and Ibm IDZ is an advantage Experience in project life cycle phases including analysis, design, programming and implementationExcellent verbal and written communications skillsAbility to work independently with minimal direct supervisionWorks on complex issues where analysis of situations or data requires an in depth evaluation of variable factors Experience in IBM Debug tool for z/OS, IBM Fault Analyzer, IBM File Manager, IBM Application Performance Analyzer, SPUFIknowledge on Ticketing tools like ServiceNowknowledge on Incident Management,...

Key Responsibilities Assist customers with flight, train, and bus bookings through GDS / online reservation systems. Handle ticket issuance, reissuance, cancellations, and refunds. Provide customers with fare information, routes, schedules, and travel options. Maintain accurate records of bookings and transactions. Resolve customer queries via phone, email, or in-person. Ensure high customer satisfaction through professional service. Coordinate with airlines, travel partners, and internal teams

About Us : Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. We work with some of the worlds biggest sports organisations including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA and have been named Sport Industry Agency of the Year on more than four occasions. We have a team of over 950 Two Circlers working from 14 cities across APAC, North America, and EMEA, serving our expanding international client base. Data is at the center of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level d...

Job Title Senior Executive - Travel Job Description Summary Job Description Job Posting Title Market appropriate job title Senior Executive-Travel Job Description Summary Purpose of the role in 1-2 sentences To manage and coordinate all travel-related activities for employees, including ticketing, accommodation, transportation, visa arrangements, and travel expense management, ensuring cost-effective and seamless travel support. Job Description 3-5 bullet points of specific duties About The Role: Handle domestic and international travel arrangements (air, rail, road). Coordinate hotel bookings, local transportation, and itinerary planning. Liaise with travel agencies, airlines, and hotels fo...

As a HubSpot Operations Manager at Silvermine Group, you will play a crucial role in leading and optimizing the use of HubSpot across Marketing, Sales, and Service Hubs. Your responsibilities will include designing, implementing, and maintaining workflows, pipelines, campaigns, and reporting dashboards to support the entire customer lifecycle. To excel in this role, you should have a deep understanding of HubSpot's Marketing, Sales, and Service Hubs, possess hands-on technical expertise, and collaborate effectively across different teams within the organization. **Key Responsibilities:** - Own the day-to-day administration and optimization of HubSpot Marketing, Sales, and Service Hubs. - Des...

As an Implementation Conversion Analyst Specialist - Reconciliation IT at FIS, you will be responsible for data management and reconciliations automation using FIS platforms for BPaaS customers. You will play an important role in examining data files, processes, forms, reports, and operational needs of customers to complete data mapping and transaction workflows for conversion to FIS systems. Your expertise in technology platforms and independent problem-solving skills will be crucial in handling critical issues and design matters. Additionally, you will serve as a mentor for other team members, effectively communicate with technical and non-technical personnel, and identify solutions for co...

Role Overview: As a Cruise Operations Executive, your main responsibility will be to manage the end-to-end cruise booking processes and ensure smooth coordination with clients, cruise lines, and internal teams. You must have a detail-oriented approach and prior experience in cruise operations, focusing on providing excellent customer service. Key Responsibilities: - Handle cruise bookings, amendments, reissues, and cancellations efficiently. - Coordinate with cruise lines, clients, and vendors to confirm bookings and accommodate special requests. - Ensure timely issuance of tickets, vouchers, and all necessary documentation. - Provide accurate cruise options, fare quotes, and detailed itiner...

Job Description: You will be responsible for the effective delivery of technical support and installations, including break-fix tasks related to hardware, network, cabling, and rack deployments. Additionally, you will be involved in site planning, problem escalation, and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter. Your main tasks will involve prioritizing ticketing queues, resolving escalations, and clearing blocking issues to ensure the continuous delivery of technician activities in compliance with internal policies and service level agreements. Furthermore, you will provide 24x7 site coverage for Oracle OCI Data Center sites and participate in Shift ROTA's t...

As an Air Ticketing / Ground Staff/ Cabin Crew/ Air Hostess, your role involves handling ticketing, reservation, and assisting passengers in the airlines industry. Your duty will require you to work 8 hours a day in various sectors such as Hotel/Travel/Tourism/Airlines/Hospitality, Marine/Aviation/Military/Mining/Shipping. Specializing in Air Hostess, Cabin Crew, or Ground Staff, you will be responsible for roles like Air Hostess/ Flight Steward/ Cabin Crew, Airline Reservation Agent, or Ground Attendant. Key Responsibilities: - Handling ticketing and reservations - Assisting passengers with travel inquiries - Providing customer service in the aviation industry Qualifications Required: - Any...