4438 Ticketing Jobs - Page 37

As an experienced reservation and ticketing professional, you should have a minimum of 2 years of experience in reservation and ticketing for corporate mice and leisure travel on the Amadeus GDS system. **Key Responsibilities:** - Handle reservations and ticketing for corporate mice and leisure travel efficiently. - Utilize the Amadeus GDS system proficiently for booking processes. **Qualifications Required:** - Minimum 2 years of experience in reservation and ticketing is necessary. - Proficiency in using the Amadeus GDS system is a must. Please email your resume to thomas@etiglobalholidays.com for consideration.,

As a Customer Contact Centre Agent at the Contact Centre in Ahmedabad, India, you will play a vital role in delivering exceptional service to customers across various communication channels like telephone, email, and web chat. Your responsibilities include ensuring customer satisfaction, supporting sales functions, and providing top-notch service in every interaction. Key Responsibilities: - Respond professionally to customer queries and calls. - Promote, sell, and cross-sell travel products and services. - Create new reservations, modify existing bookings, and process ticketing/refunds. - Provide accurate fare quotes and apply rules of carriage. - Escalate complex queries to senior team mem...

300 Travel Experts Required in Ienergizer Pune Responsibilities: GDS Operations: Proficiently use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo for reservations, ticketing, reissuance, and cancellations. Itinerary Management: Create, book, and manage travel itineraries for flights. Customer Support: Provide excellent customer service by handling inquiries, providing travel advice, and addressing client concerns and issues. Booking Management: Monitor flight deadlines and ensure all bookings are accurate and issued within the correct timeframes. Supplier Liaison: Liaise with travel suppliers (airlines, hotels) and the operations team to resolve issues with accommodation...

The Travel Advisor will be responsible for converting inbound air ticketing queries into confirmed sales. Candidates with excellent communication skills and a passion for sales will thrive in this performance-oriented environment. Required Candidate profile Good communication skills in English, Bengali and Hindi

Role & responsibilities : Provide technical assistance to users via phone, email, remote access, and in-person support for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, operating systems, and other peripherals. Troubleshoot and resolve common IT issues, including connectivity problems, hardware malfunctions, and software errors. Diagnose and investigate system failures, identifying root causes and applying effective solutions. Maintain and track IT hardware and software inventory, ensuring accurate records of all assets. Escalate unresolved or critical issues to higher-level support or specialized teams, following stan...

Role & responsibilities : Provide technical assistance to users via phone, email, remote access, and in-person support for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, operating systems, and other peripherals. Troubleshoot and resolve common IT issues, including connectivity problems, hardware malfunctions, and software errors. Diagnose and investigate system failures, identifying root causes and applying effective solutions. Maintain and track IT hardware and software inventory, ensuring accurate records of all assets. Escalate unresolved or critical issues to higher-level support or specialized teams, following stan...

1. Strong attention to detail 2. Comfort synthesizing and analysing information from multiple streams, databases, tools etc 3. Strong critical thinking skills 4. Basic internet research skills 5. Good comprehension, communication (verbal, written) skills is required to interpret content 6. Investigative acumen 7. Documentation and Data Management 8. Working in a Technology enabled environment [Ticketing Software, Video Conferencing etc.] 9. Fluent in reading & writing Telugu &English language. 10. Advanced Excel Data Management Skills 11. Proficient in database query using sql, VB, Tableu and other tools. 12. Documentation and Presentation making Skills

Apex Fund Services LLP is looking for Global Service Desk Analyst to join our dynamic team and embark on a rewarding career journey A Service Desk Analyst is a customer service professional responsible for providing technical support and assistance to end-users The job responsibilities of a Service Desk Analyst may include:1 Answering phone calls, emails, and chats from end-users, and logging technical issues and service requests in a helpdesk system Providing technical support and troubleshooting assistance to end-users, resolving issues or escalating to higher-level support personnel as needed Performing remote diagnostic tests and providing guidance on how to fix common technical problems...

Providing fast and amazing customer service and technical assistance to our various customer groups in the form of phone, email and remote support in a fast-paced environment Obtains & maintains in-depth knowledge of the firm s shipping software solutions and suite of integrated systems Provide technical support for the StarShip shipping solution and integrated Enterprise Systems and carrier software systems Identify, diagnose and troubleshoot software issues, provide solutions or workarounds in a timely manner Conduct software configuration, installation, software integration, database migration and software upgrades Work with customers on basic software training Provide software documentat...

Provision access for New Hires by creating AD accounts, application accounts, and Network Access. Process all off-boarding activities to ensure all accounts and Network access are disabled. Provide Network shared drive and folder access, ensuring the practice of least privilege. Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console. Experience in Entra ID (Azure AD) to administer and manage Identity and access management. Process access requests via the Service Now Access Management queue Experience in administering AD Manager plus Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly Consultant/Contractor/T...

Analyze customer issues and questions, including inoperability or inaccessibility of a system, module or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations. Track customer reported problems following ticketing procedures. Effectively work with internal resources and 2nd level support groups as needed for ticket resolution. Ensure timely follow-up and resolution of customer requests following established severity level guidelines and Expected Completions Dates. Maintain ongoing communication with internal departments (i.e. Sales, Marketing, Product Support) to ensure customer satisfaction. Identify and assess departmental/indivi...

Key Responsibilities: 4 - 6 yrs. French language proficiency is required. Act as the first point of contact for end-users via phone, email, chat, or ticketing system. Log, track, and manage incidents, service requests, and escalations in the ITSM tool. Provide remote troubleshooting for desktops, laptops, applications, network, and other IT-related issues. Ensure timely resolution of issues within agreed SLA timelines. Escalate unresolved or complex issues to higher support levels as per defined processes. Provide status updates and follow-up with users until ticket closure. Maintain detailed documentation of issues, resolutions, and knowledge base articles. Contribute to process improvement...

Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on out...

Responsibilities : Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level p...

Responsibilities : Responding to inquiries about our company's services and offerings.- Determining each client's requirements, including destinations, length of stay, and transit time.- Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cancellation policy, including salient dates and all penalties. Ascertaining and adhering to the available budget. Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.- Securing accommodation that is best suited to the budget and location of choice. Planning excursions based on each client's needs and interests. Acc...

Your role and responsibilities In this role, you will have the opportunity to ensure day-to-day processing of functional Travel and Expenses requests while handling both complex and escalated tasks. Each day, you will guarantee support to internal/ external customers and timely processing of information for all stakeholders. You will also showcase your expertise by delivering assigned T&E services in compliance with all procedures/policies that are in place and as per the defined Service Level Agreements. The work model for the role is: #Li_OnsiteThis role is contributing to the Motion Travel & Expense Business in Bangalore, IndiaYou will be mainly accountable for: Assisting T&E Managers wit...

We are looking for a skilled Reservations Manager to join our team, with 4-8 years of experience in the hospitality industry. Roles and Responsibility Manage reservations operations for seamless guest experiences. Develop and implement effective reservation strategies to maximize revenue. Collaborate with other departments to ensure excellent customer service. Analyze reservation data to identify trends and areas for improvement. Lead and motivate a team of reservation staff to achieve goals. Implement and maintain high standards of customer service and quality. Job Requirements Proven experience in reservations management or a related field. Strong knowledge of hospitality industry trends a...

Role: Senior Service Desk Engineer | Bengaluru Experience: 5+ years Work Mode: Rotational shifts | 5 days About the Role At Lenovo, were committed to delivering exceptional 24x7 support to our customers. As a Service Desk Engineer , you’ll play a key role in maintaining our high service standards by providing timely technical assistance and ensuring smooth IT operations for our users. Key Responsibilities: Provide 24x7 technical support to customers via phone, email, or chat. Troubleshoot and resolve hardware, software, and application-related issues. Log and document customer interactions, incidents, and resolutions in the ticketing system. Collaborate with internal teams to escalate and re...

Job Summary: As a Technical Support Specialist, you will provide exceptional support to our customers by troubleshooting and resolving technical issues related to HP products and services. You will be the first point of contact for customers, ensuring their queries are handled promptly and effectively. Key Responsibilities: Respond to customer inquiries via phone, email, or chat, providing expert technical assistance on HP products Diagnose and resolve hardware and software issues related to PCs, printers, and peripherals Document customer interactions and technical issues in the support ticketing system Collaborate with engineering and product teams to escalate complex issues and contribute...

Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receive...

Qualification: Graduate *Experience: 1 year in Travel experience (GDS, Sabar, ticketing, booking, cancellation experience) Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Required Candidate profile Salary: 40000 CTC Location - Malad mumbai

Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc Regularly maintain a good relationship with our customers Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps Sell the appropriate tour package to the right customer Negotiate any customizations or modifications requested and accommodate to the best level possible...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

We are looking for a skilled Reservation Supervisor to join our team, with 2-4 years of experience in the hospitality industry. The ideal candidate will have a strong background in hospitality and excellent customer service skills. Roles and Responsibility Supervise and coordinate reservations staff to ensure efficient operations. Manage and resolve customer complaints professionally and courteously. Develop and implement effective strategies to improve customer satisfaction. Collaborate with other departments to achieve business objectives. Analyze and report on reservation performance metrics to identify areas for improvement. Train and mentor new hires to enhance their skills and knowledg...

As a Ground Staff member at Ranchi airport in Jharkhand, India, your role involves collaborating with airlines and airport personnel to ensure seamless operations and passenger service. You will be responsible for: - Collaborating with airlines and airport personnel to ensure smooth operations and passenger service - Assisting in welcoming, check-in, boarding, and departure processes for passengers - Handling passenger queries and providing solutions related to flight schedules, delays, cancellations, and luggage - Coordinating with the aviation team for efficient baggage management - Ensuring compliance with aviation safety regulations at all times - Managing ticketing, reservation systems,...