4438 Ticketing Jobs - Page 26

Reporting To: Grievance Redressal Cell- Team Lead Job Summary: This position is responsible for: Performing as per the standard policy and processes. Tracking all customer and employee grievances that are created/updated in the Grievance Redressal System. Resolving the grievances within the TAT. Achieving the assigned targets. Broad Roles and Responsibilities: Monitor the Grievance Redressal System for ticket updating and also capture all the required information for each ticket. To understand the grievances and resolving them within the TAT. Categorization of tickets based on the pre-defined parameters, monitoring TATs, escalate tickets based on potential deviation and avoid breach of SLAs....

Location Credit Manager-Agri Business Group (ABG)-Credit JOB DESCRIPTION Grade-M5 Above Function- Agri credit Role location Credit manager Max age limit- 25 + Experience- CA 1 years; Candidate should not be from Retail Credit Should have Underwriting experience in ticket size of Rs upto 15 Crs Market, Competitor & Dealer visits as per the requirement and continuous updating of the happening/ changes in the market place which would help in acting proactively Timely processing of proposals as per TAT to ensure better time to market Ensuring compliance of terms and conditions of sanctions by liasioning with the RMs and company involved Continuous monitoring of Infant Delinquencies.

Reservation Executive (IDS Knowledge required) We are looking for a highly skilled and experienced Reservation Executive to join our team in the hospitality industry. The ideal candidate will have 2-5 years of experience in handling reservations, preferably with knowledge of hotel management systems. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records of bookings and reservations. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to improve reservation processes. Ensure high levels of customer satisfaction and loyalty. Job Requirem...

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a...

1. Ticket Management & Service Coordination Receive, assign, and track service tickets or project tasks in the ticketing or project management system. Monitor ticket progress to ensure timely resolution and closure within agreed service levels (SLAs) Follow up with internal teams and vendors to ensure prompt delivery of services. Analyan ticket trends and highlight recurring issues to management for continuous improvement 2. Customer Interaction & Support Act as the primary point of contact for customers regarding project updates service requests, or issue resolutions Provide regular status updates and erisure custornier expectations are managed effectively Handle customer quenes professiona...

Position: Service Desk Engineer-Service Support Total Experience 01-02 years Shift: 24*7 environment Location: Noida Role Requirement Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers, assisting users with hardware, application, and software problems via phone, Self Services, email, and chat. within the time specified by the agreed service levels. Mandatory Skills : Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications, etc. Excellent communication skills (written & verbal) Knowledge of the IT...

About The Role We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Primary Skills 69 years of experience in L2 desktop support or IT service desk roles Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote s...

Your Role Implement and manage monitoring solutions using Splunk or Dynatrace, based on project requirements. Configure dashboards, alerts, and anomaly detection to support proactive monitoring and incident resolution. Integrate monitoring tools with ServiceNow for ticketing, change management, and workflow automation. Perform root cause analysis and contribute to operational stability at L2 level. Collaborate with ITSM and infrastructure teams to ensure seamless observability across environments. Your Profile 46 years of experience in IT operations or monitoring, with hands-on expertise in either Splunk or Dynatrace. Strong proficiency in dashboard creation, alert configuration, and log/que...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Join the team building and running iEnergy the world s premier petrotechnical cloud environment. Landmark s Site Reliability Engineering (SRE) team is responsible for architecting, engineering, operating, and securing the cutting edge, multi cloud iEnergy SaaS platform used to deliver Landmark and partner indus...

Job Title: Travel Consultant / Senior Travel Consultant (Implant) Locations: Bangalore / Hyderabad Work Type: Rotational Shifts (Day/Night) About Tripgain: Tripgain is a leading corporate travel management platform, offering end-to-end solutions for business travel. We are looking for passionate and skilled travel consultants to join our team and deliver exceptional travel experiences to our corporate clients. Key Responsibilities: Handle corporate business accounts and represent Tripgain as a one-stop solution for all travel-related needs. Listen, understand, and lead client conversations to provide timely and effective travel solutions, including airlines, hotels, car rentals, and other tr...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Linux Operations Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Linux Operations Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Microsoft 365 Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ens...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting t...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the infrastruc...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Application Packaging Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Roles & Responsibilities: Deployment & Support Deploy applications via SCCM and Intune to LAN and remote devices. Provide L1/L2 support...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Microsoft 365 Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ens...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Linux Operations Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Incident Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that b...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructur...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Microsoft Intune Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Role Summary The MDM Engineer will lead the design, deployment, and support of mobile device and application management services across a gl...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Skill required: Master Data Management - Master Data Management (MDM) Designation: Sales Prog & Incentive Mgmt Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than ...

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Experience - 2 to 5 Years Shifts : Only Night Shift - 5 Days working Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts