2006 Ticketing Jobs - Page 25

Key Responsibilities (Containers): Design and Build Containers : Develop and maintain container images for applications. Ensure images are lightweight, secure, and optimized for performance. Implement Container Orchestration : Set up and manage orchestration tools like Kubernetes or OpenShift. Automate container deployment, scaling, and management across environments. Monitor and Optimize : Continuously monitor containerized applications for performance and reliability. Troubleshoot and resolve issues in containerized systems. Collaborate Across Teams : Work with developers, operations, and security teams to align container strategies. Provide guidance and training on containerization tools and practices. Documentation and Updates : Create and maintain detailed documentation of container environments and processes. Stay updated on new container technologies and recommend improvements. Automate Workflows : Develop scripts and tools to automate repetitive tasks in container management. Key Responsibilities (Devops): Develop and Maintain Automation Scripts : Write and manage Python scripts to automate repetitive tasks and workflows. Ensure scripts are efficient, modular, and well-documented for easy maintenance. Manage Jenkins Server : Set up, configure, and maintain Jenkins pipelines for CI/CD processes. Monitor Jenkins server health and resolve issues to ensure seamless build and deployment. Collaborate with Operations Teams : Work with developers to integrate automation into existing workflows. Support operations teams by automating routine tasks like deployments, monitoring, and reporting. Optimize and Enhance Pipelines : Continuously improve Jenkins pipelines to reduce build times and improve reliability. Automate testing, packaging, and deployment to streamline the software development lifecycle. Monitor and Debug Automation Processes : Ensure automation processes run smoothly and address any errors or inefficiencies. Use logs, monitoring tools, and debugging techniques to troubleshoot issues. Internal Automation(DevOps Team): RPA Bot Designed and implemented multiple RPA bots to optimize repetitive tasks, enhance productivity, and reduce manual effort across various domains: Automated Operational Acceptance Tests (OAT) for Linux and Windows platforms to streamline pre-production validations. Enabled automation of KFIN customer monthly audit reports , capturing key details like domain user lists, system performance statistics, and last update status snapshots. Developed RPA bots for automated creation of Plans of Action (POA) , enabling faster and standardized handling of change requests and activities in Linux systems. Produced graphical VMware infrastructure reports tailored to individual customer requirements, offering enhanced data representation for better decision-making. Automated artifact collection for audit purposes , including HBSS agent status, and extended the framework to capture additional details like OS version, last patch status, Zabbix agent status, kernel version, and server user lists, ensuring comprehensive compliance tracking. Introduced automation for the Storage daily status report , consolidating data on LUNs and volumes to improve monitoring and ensure storage health insights. Facilitated automated generation of appointment and increment letters for HR, ensuring timely and error-free document delivery to new hires. Empowering Engineers: We have started empowering engineers to use RPA scripts to automate daily tasks. Streamlined routine administrative and IT operations through end-to-end automation, reducing processing time and enhancing accuracy in critical workflows. Automations : - Consolidated Monitoring Ops Dashboard : Previously, we had six separate dashboards, which made it challenging to monitor disaster and critical alerts effectively. To streamline this, we created a new consolidated dashboard that allows us to view all data in a single interface. Some final adjustments are still needed to fully optimize it. Auto Snapshot Deletion : We have successfully automated the snapshot deletion process and are currently utilizing this automated workflow for 10 customers. We are still in the process of obtaining approvals from some customers, as a few have not yet approved this auto-deletion. HCR Reports for Zabbix6 : Automated daily, weekly, and monthly HCR reports for Zabbix 6, including customized daily reports for Mindgate Network Server Configuration : Automated backups and licensing for network devices and firewalls, with weekly backup reports for BFIL and Spice Money customers, and daily reports for Teleperformance. Supported Building Cloud Networks Portal : Automated backups and licensing for network devices and firewalls, and developed a portal for accessing these devices. Logshipping : Automated log shipping reports for various clients, including AEML, ESAF-DC, ESAF-DR, IFL, Indian Immunology, Ingenia, OEC Records, Panasonic India, TMFL, and all Zabbix 6 hosts. IOC Blocking Website : Deployed IOC blocker websites for multiple clients, including CAGL-DC, Boson, GIC, TechM Bescom, Royal Sundaram, and NESL-DC. Auto Closure of Zabbix Agent Resolved Alerts : Automated the closure of resolved alerts in the Zabbix dashboard. Zabbix6 Capacity Reports : Automated capacity reports for Zabbix 6 customers from the DevOps portal. Auto Ticketing Process Change : Developed an API for updating resolved status alerts in all Zabbix dashboards. AMANAT Portal / NetBox : Automated daily syncing of RVTools reports into the rvtools_Amanat database and updated fields in NetBox. Vcenter Console Access and RVTools Reports : Onboarded 10 customer VCenters into the Aiops portal for console access and automated RVTools reports. Developed scripts for customized columns in RVTools reports. DRM Tool : Integrated Bilaspur and Schneider for the DRM tool to enable DC to DR sync in the GUI. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Number of Openings* 1 ECMS Request no in sourcing stage * 517316 Duration of contract* 6 Total Yrs. of Experience* 10 Relevant Yrs. of experience* 10 Detailed JD *(Roles and Responsibilities) Hands on customizing and configuring of SAP CAR / POSDTA. Develop functional specifications, review developments and enhancements required within SAP CAR. Able to work in a multi-cultural environment and experience in collaborating cross-teams. Perform configuration, support and testing activities in SAP CAR POSDTA area. Should have Strong integration experience with POS and e-Commerce applications. Strong knowledge of CAR landscape design, data consumption, integration and consuming applications. Clear understanding of Inbound and Outbound processes and integration with SAP PO systems. Ability to assess the current processes, identify improvement areas and suggest the technology solutions. Have excellent client facing skills. Experience in at least one end-to-end SAP CAR implementation or rollout experience. Liaise with other team members, both internal and external / 3rd parties. Perform RCA and Resolve defects. Experience and configuration knowledge in SAP CAR and POS Data analysis Ability to work independently and capable of planning his work and able to articulate it into definable tasks. Knowledge on ServiceNow ticketing tool & resolving the high priority incidents, tasks & tickets within the defined SLA. Mandatory skills* SAP CAR POSDM Desired skills* SAP Domain* SAP

Experience: 3-5 years of technical support experience in an enterprise or MSP environment with a focus on Microsoft cloud platforms. Technical Skills: Familiarity with Azure services (VMs, storage, VNETs, resource groups) Working knowledge of Microsoft 365 admin centers (Exchange, Teams, SharePoint) Basic troubleshooting of identity issues (Azure AD, MFA, conditional access) Communication: Clear and professional verbal and written communication skills. Ticket Management: Experience working within a ticketing system and adhering to SLAs. Team Player: Willingness to learn, collaborate with others, and grow within the team. Incident Resolution: Investigate and resolve moderately complex support tickets involving Azure and Microsoft 365 services within defined SLAs. Service Requests: Fulfill standard service request

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Ability to analyze large datasets to detect anomalies and fraud indicators.Strong attention to detail in reviewing financial and transactional records.Proficiency in Excel; working knowledge of Power BI or Tableau is a plus.Familiarity with ERP and CRM systems like SAP, Oracle, or Salesforce.Understanding of internal controls, audit procedures, and SOX compliance.Clear communication skills for documenting findings and collaborating with teams.Basic knowledge of revenue recognition principles (e.g., ASC 606).Ability to assist in root cause analysis and support corrective actions.Strong organizational and time management skills.Eagerness to learn and grow in fraud detection and audit methodologies.""Exposure to audit tools or data visualization tools (e.g., Power BI).Understanding of internal controls and compliance basics.Experience in customer master data management or sales operations support.Familiarity with ticketing systems or workflow tools (e.g., ServiceNow)." Roles and Responsibilities: "Support Audit ActivitiesAssist in executing audits of rebate and incentive programs under the direction of senior auditors.Data AnalysisAnalyze data from CRM and ERP systems (e.g., Salesforce, SAP) to identify irregularities and potential fraud indicators.Reporting & VisualizationCreate audit reports, dashboards, and visual summaries using Excel, Power BI, or Tableau.Transaction TestingConduct detailed testing of sales and rebate transactions to ensure accuracy and compliance.Fraud Investigation SupportAssist in gathering evidence and documenting findings for suspected fraud cases.Customer Data ReviewReview customer master data for completeness, accuracy, and alignment with governance standards.Compliance ChecksEnsure audit procedures and findings align with internal controls and SOX compliance requirements.Root Cause InputContribute to identifying the root causes of control failures and support the development of corrective actions.DocumentationMaintain accurate and well-organized audit workpapers and investigation records.Team CollaborationWork closely with internal audit teams and cross-functional departments to support audit objectives and share insights." Qualification Any Graduation

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Ability to analyze large datasets to detect anomalies and fraud indicators.Strong attention to detail in reviewing financial and transactional records.Proficiency in Excel; working knowledge of Power BI or Tableau is a plus.Familiarity with ERP and CRM systems like SAP, Oracle, or Salesforce.Understanding of internal controls, audit procedures, and SOX compliance.Clear communication skills for documenting findings and collaborating with teams.Basic knowledge of revenue recognition principles (e.g., ASC 606).Ability to assist in root cause analysis and support corrective actions.Strong organizational and time management skills.Eagerness to learn and grow in fraud detection and audit methodologies.""Exposure to audit tools or data visualization tools (e.g., Power BI).Understanding of internal controls and compliance basics.Experience in customer master data management or sales operations support.Familiarity with ticketing systems or workflow tools (e.g., ServiceNow)." Roles and Responsibilities: "Support Audit ActivitiesAssist in executing audits of rebate and incentive programs under the direction of senior auditors.Data AnalysisAnalyze data from CRM and ERP systems (e.g., Salesforce, SAP) to identify irregularities and potential fraud indicators.Reporting & VisualizationCreate audit reports, dashboards, and visual summaries using Excel, Power BI, or Tableau.Transaction TestingConduct detailed testing of sales and rebate transactions to ensure accuracy and compliance.Fraud Investigation SupportAssist in gathering evidence and documenting findings for suspected fraud cases.Customer Data ReviewReview customer master data for completeness, accuracy, and alignment with governance standards.Compliance ChecksEnsure audit procedures and findings align with internal controls and SOX compliance requirements.Root Cause InputContribute to identifying the root causes of control failures and support the development of corrective actions.DocumentationMaintain accurate and well-organized audit workpapers and investigation records.Team CollaborationWork closely with internal audit teams and cross-functional departments to support audit objectives and share insights." Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: v"A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

GENERAL DESCRIPTION OF POSITION The Client Support Consultant will provide ticket query support to our clients, including escalation support and reporting requests. This person will ensure that the client's program is executed in compliance with the policy and Graebel's standards to ensure consistency and efficiency in operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers general queries from internal clients, including monitoring inquiries Data gathering and drafting the first level exception requests for transferee exceptions. Manages exception requests that are based on policy and escalating to the relocation specialists when required. Daily audit of offers, for data accuracy, tagging of correct relocation policy to ensure the correct support is applied, partnering with others for information verification. Updates vendor partners on missing information to ensure billing accuracy. Maintaining process documents: Updating operational procedures, training, presentation and internal sites to reflect any changes in relocation policy or process. Coordinating special projects including client presentations, client/supplier training, etc. Maintain relationship with client through consultative and interactive problem-solving. Accessing clients various mobility policies (i.e. immigration, tax, temporary remote work, etc) to adequately advice on policies. Working as a liaison with our relocation partner for day to day case management and problem resolution. For reorgs, data center incentive program (e.g. M&A, Reorgs) and other special programs that may come up as and when needed. Perform any other related duties as required or assigned.

Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa walk-in interview Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

Job Title: AWS Cloud Engineer in Banking Domain About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: AWS Cloud Engineer in Banking Domain Location: Sarjapur, Bengaluru 3 days WFO (Tues, Wed, Thurs) Shift Time: 24*7 Rotational Shifts Overview: Role Description Technical requirements: AWS Expertise Proficiency in core AWS services: EC2, VPC, IAM, S3, CloudWatch, SNS, API Gateway, RDS PostgreSQL, EKS. Experience with monitoring and troubleshooting AWS infrastructure. Familiarity with AWS CLI Understanding of security best practices. Containerization / Kubernetes. AWS EKS architecture and Kubernetes fundamentals (pods, deployments, services, namespaces). Familiarity with Helm charts and Kubernetes manifests (YAML). Managing and troubleshooting EKS clusters. Amazon MSK/Apache Kafka Strong knowledge of Amazon MSK and Kafka architecture (brokers, topics, partitions, producers, consumers). Experience with Kafka administration: cluster setup, configuration, monitoring, and tuning. Familiarity with Kafka Connect, Kafka Streams, and Schema Registry. Troubleshooting Kafka performance and message delivery issues. Monitoring & Logging Hands-on with monitoring tools - Prometheus, Grafana, AWS CloudWatch, and Fluent Bit/Fluentd for log aggregation. Set up alerts and dashboards for Kafka, Kubernetes, and AWS services. Support & Incident Management Experience in a 24x7 support environment or on-call rotation. Strong troubleshooting skills and root cause analysis across cloud-native services. Familiarity with ticketing systems (e.g., Jira, ServiceNow). Automation Scripting skills in Python, Bash, or similar for automation and support tasks. Preferred Qualifications AWS Certification (e.g., Solutions Architect Associate/Professional, DevOps Engineer) Familiarity with data pipelines and ETL tools.

: Desktop L1 Profile : 1. Candidate should have at least 1or 2-3 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

: Desktop L1 Profile : 1. Candidate should have at least 1or 1.5 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Alter Domus is seeking a Senior System Engineer to join Global IT Operations. In this role you will interface with key stakeholders and apply your technical proficiency across different stages of the Infrastructure Life Cycle to support our end users and operating platform. At Alter Domus, you can be part of a unique culture, a place that teamwork is encouraged, and hard work is rewarded. We offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career. This role is located in our Hyderabad office and will be a mix of remote and onsite work. The Senior System Engineer will be responsible for the following activities: Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design Assist managing various server related resources (Active Directory, DHCP, DNS, GPO) including patches and other related security tasks and responsibilities Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues Set up workstations, domain accounts, etc. in various hardware and software related applications Deploy and troubleshoot various types of network elements, infrastructure services and platforms Install and troubleshoot Microsoft and various other system applications and solutions Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team Work with a Global IT team supporting users all over the world Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes TECHNICAL COMPETENCIES: Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory Previous experience with End User Experience Support Collaborate with team members in resolving support tickets Managed Services and Cloud experience (Azure, Office 365, SharePoint) Manage various server related resources (Active Directory, DHCP, DNS, GPO) including patches and other related security tasks and responsibilities Previous experience working with ServiceNow ticketing tool would be considered as an advantage YOUR PROFILE: 6+ years of related IT industry experience Excellent oral, written communication, and presentation skills Detail oriented and organized with an ability to meet deadlines Willingness to work with teams in multiple time zones Strong work ethic, responsiveness and passion for customer service and quality Excellent team player and good interpersonal skills Self-motivated, able to work within a project-based environment We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. No previously viewed jobs Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Sign up today to stay up to date with our latest opportunities! Upload your CV/Resume below Please select a category or location option. Click Add to create your job alert.

Proficiency in Windows 10/11 environments. Provide first-line support for desktops, laptops, Servers and mobile devices. Troubleshoot hardware and software issues. Respond to incidents via ticketing systems. Set up and configure new desktops, laptops, and peripherals. Perform routine system updates, patch management, and antivirus scans. Monitor system performance and proactively address issues. Maintain asset inventory and software license compliance. Report and escalate potential security threats. Install and update operating systems and business applications. Ability to diagnose and resolve technical issues efficiently. Supporting Outlook, Teams, OneDrive, and SharePoint. Experience with tools like TeamViewer, AnyDesk, or SCCM Remote Control. Knowledge of antivirus, firewalls, encryption, and endpoint protection. Ability to explain technical issues clearly to non-technical users. Staying current with evolving technologies and tools. Logical thinking and structured troubleshooting under pressure. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field.

Description Position at WebMD About WebMD: Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The companys award- winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands powerful, proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Temasek. WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD , Medscape , CME Circle , Medpulse , eMedicine , MedicineNet , theheart.org , and RxList are among the trademarks of WebMD Health Corp. or its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status For Company details, visit our website: www.webmd.com / www.internetbrands.com Education : B.E. Computer Science/IT degree (or any other engineering discipline) Experience : 8+ years Work timings: 3:00PM to 12:00AM IST Position Requirement: Experience in complete infra stack from network, security, storage, hardware, and OS Expertise with Windows Server Expertise with Powershell Expertise with DNS/DHCP Experience in tools such as Google Workspace, GCP, Microsoft Office 365, Azure Experience with setting up and working with backup tools such as NetApp Building DR environments and plans Familiar with managing ticketing systems such as JIRA, ServiceNow, ServiceDesk Plus Familiar with setting up applications with Azure or Google SSO Knowledge of applicable data privacy practices and laws Certifications in VMware, Hyper-V, MSCE, MSCA, or Solutions Architect are good to have Ability to plan, organize and document complex system maintenance activities and toconfigure systems to be consistent with institutional policies/procedures Ability to communicate technical/complex information both verbally and in writing Perform multiple tasks concurrently and respond to emergency situations effectively Excellent communication and interpersonal skills Highly self-motivated and directed with keen attention to detail Proven analytical and problem-solving abilities Strong customer service orientation Role & Responsibilities: Providing technical support to corporate business units to support their applications Maintain the back-end IT infrastructure (servers, switches, storage, UPS, Hyper-V, etc.) Establish a strong relationship with the business units, Operations team, and manager Perform Windows server upgrades and rebuild Manage and maintain security patches Migrate data from various platforms in cloud, hybrid, and on-prem environment Work well with/without SOPs Proactively work through learning the environments of current companies and future companies acquired Be a thought leader and architect new IDF/MDF and scale back/synergize where possible. Comfortable with oncall schedule and critical alerts in a timely manner Work with other teams to coordinate large scale efforts or migration

-Selling international flights -Handling inbound sales calls for inbound selling. -Conversion of a lead into a sales calls. -Helping clients with travel planning. -Book tickets, reserve accommodations -Build and maintain relationships with client Required Candidate profile -At least 1 year of experience into Travel sales -Excellent communication skills. -Good knowledge of travel software ( Amadeus ) -Should be comfortable in rotational shifts. -CallHR Bhawna @9888998997 Perks and benefits -Training on different GDS. -Lucrative incentives.

Roles and Responsibilities: Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches. Provide L2 support to team members for tech support case log audits through email chat. Reviewing web-based dispatch orders and processing as per set guidelines. Comprehending troubleshooting notes on dispatch orders and relating it with parts requested. Validating troubleshooting and correctness of the orders. Experience in a ticketing tool. Experience/willingness to work in providing online support. Compliance with company policy, process policy and procedure. Skill Required: Computer hardware knowledge is mandatory. Should be well versed with functioning and troubleshooting desktops, laptops servers. Should know the terminology used. Candidates should read, write and understand English. Candidates should be able to multi-task. Other Requirements: The candidate should be flexible for working on Indian holidays. Schedule Adherence (Be on time for shift) and be flexible to work on any day of the week, in any time window as per the shift assigned and on Indian holidays. Should be interested in building a long-term career with the company. Education: B. E. /B. Tech. /graduation (in any discipline).

Job : Tech Lead-Dot net Jobs in Banglore (J49194)- Job in Banglore Tech Lead-Dot net (Job Code : J49194) Job Summary 6 - 12 Years Tech Lead-Dot net BTech-Comp/IT, BTech-Other Educational Level: Graduate/Bachelors Industrial Type: IT-Software/Software Services Functional Area: IT Software - Other Key Skills: Dot net Job Post Date: Thursday, July 3, 2025 Company Description The company is a software product company and is into building a B2B platform for global ticketing needs. The B2B platform caters to ticketing and post-ticketing flight requirements from search to fulfillment. The platform connects 600+ airlines and covering 175 countries globally. Their B2B platform offers competitive global airfares through an easy to use web user interface. Job Description Company details: Its a product based company HQ In Bangalore India It is an international Air transport association(IATA) specialised in providing global air fares for business, leisure, tour operators, and online travel agencies, offering access to a wide range of airlines. It s a worldwide global B2B ticketing platform, this platform basically connects 600 airlines 175 countries which gives the scale of the platform itself.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Role and Responsibilities: Resolves customer complaints and build positive relationship with guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with residences and hotel services, hours of operations, key residences personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and residences practices. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. Stores and retrieves guest luggage and packages. Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. As certains guests satisfaction, post a la carte charges and presents bill to guests. Settles bill accurately through credit card or cash transaction. Assist with collecting assessment fee and heating fee. Performs errands for guests and the residences that may require local travel off of the residences property. Greets guests by opening their car door and welcoming them back home. Gives verbal greeting to guests coming on foot. Opens residences doors for all guests. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxi as needed. Assist guest moving in in an efficient and friendly manner, using guest name whenever possible. Assure getting all guest information, and passing moving in files and information to guests. Assist guests with utility and other day to day life enquires. Provides business services and post the charges to opera system. Working schedule and attendance management. Performs as a trainer and team model in the team. Inventory management. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Provides a high level of cleanness in the lobby and luggage storage room. Assist with responsibilities and duties in the absence or heavy volume in the area of security to assure the smooth flow of traffic on the driveway temporary parking at residences. Provides basic trouble-shooting support for in-room services such as internet, TV movies, games, and Web service

What is unique or interesting about this job Apply our Global standard model to transaction processing, whilst getting exposure to different country legal/tax requirements. Opportunity to work with different technologies as Syngenta roll out their digital solutions across I2P Ensure smooth operations of our financial processes, from invoice receipt to payment execution, providing expert support and driving continuous improvement. What is the purpose of the job End-to-end management of incidents and service requests reported by the customer and achieving first line fix where possible. Escalating and liaising with other business units and 3rd parties as required. To ensure fast, efficient and responsive Customer Services support and service are maintained achieving all targets as defined by the SLA both now and in the future, through constant review of procedures and processes, thereby directly influencing the growth and success of the business. Work with internal departments to develop and facilitate business improvements solutions that support effective and efficient customer focus. To provide quality support with a high degree of customer satisfaction, technical expertise, and timeliness. What are the main activities the person in the job is responsible for Systematically interprets user problems and identifies solutions and possible side effects Escalates complex or unresolved incidents. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate Passionate about Customer Services, with the ability to understand the importance of meeting targets and maintaining good customer & employee relations Lateral thinking skills combined with the ability to apply a range of creative problem solving techniques Monitors service delivery channels and collects performance data Responsible for day-to-day management, resource planning and work allocation to meet agreed service levels Identify, manage and escalate risks as required Work directly with finance and operations teams in Syngenta to address challenges and work towards error free service delivery Troubleshoot and resolve intricate invoice discrepancies and payment problems Manage escalations and ensure timely resolution of high-priority cases. Identify opportunities to enhance the I2P process and related tools Facilitate cross-functional collaboration to resolve complex I2P issues Functional or Leadership Competency related specifically to this job Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully. Judgment : Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense. Execution & Results Orientation: Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value. Planning: Sets standards, goals, and plans that improve work performance. Identifies action steps and develops realistic plans needed to accomplish objectives and team goals. Focuses, aligns, optimizes, and improves resources and the use of resources to achieve goals

Business Unit: Cubic Corporation We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: JOB SUMMARY: Cubic Transportation Systems seeks a dynamic Project Manager to lead technical operations and complex IT project delivery. This role focuses on cloud-first infrastructure, ITIL compliance, and cross-functional leadership in a fast-paced transit environment ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop and manage detailed project plans, timelines, and budgets. Lead cross-functional teams to deliver IT projects aligned with business goals. Oversee cloud infrastructure projects (e. g. , AWS, Azure) ensuring scalability and security. Ensure compliance with ITIL processes including incident, change, and configuration management. Identify project risks and implement mitigation strategies. Facilitate change management processes and stakeholder communications. Track project performance using tools such as Jira, MS Project, and ServiceNow. Manage vendor relationships and third-party integrations. Conduct post-project evaluations and implement continuous improvement practices Oversee budgets, resource allocation, and procurement. Collaborate with engineering, quality, and corporate IT teams. Minimum Job Requirements: Qualifications Required: Bachelor s degree in Computer Science, Information Systems, Engineering, or related field. 5+ years of experience in IT project management. Strong understanding of ITIL frameworks and project lifecycle methodologies. Certifications: PMP, SCRUM Master, or ITIL. Proficiency in project management tools (e. g. , Jira, MS Project, ServiceNow). Excellent leadership, communication, and stakeholder management skills. Preferred: Experience in transit, engineering, or manufacturing environments. Familiarity with Agile, PRINCE2, or hybrid project methodologies. Experience with fare collection systems or mobile ticketing platforms. Membership in a professional body (e. g. , PMI, APM). Personal Attributes Self-motivated and proactive with a strong attention to detail. Adaptable team player with excellent interpersonal skills. Strong customer service orientation. Ability to manage multiple priorities in a fast-paced environment. Worker Type: Employee

Zonal Manager_Field Sales and Servicing This is a P&L Leadership position that involves servicing existing customers by offering them a world- class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need-sensitive client servicing team, and executing various marketing initiatives. Experience Range: 7 - 10 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Chennai. Should be fluent in Tamil. Skills Required: Big Ticket Sales,Key Client Relationships,Client Services,Cross-functional Team Leadership,Digital Marketing,Business-to-Business (B2B) Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people

JAVA DEVELOPER/SUPPORT Job Title: Java Developer/Support Location: Chennai Experience Level: 3-4 years Employment Type: Full-Time Key Responsibilities: 1. Application Development & Enhancements - Develop and enhance features in existing Java-based applications using Spring MVC and Spring Boot. Build and maintain RESTful APIs, ensuring robust and scalable backend services. 2. Application Bug Fixes - Identify, analyze, and resolve production and pre-production bugs. Perform root cause analysis, debugging and implement preventive measures. 3. Database Support (SQL & RDBMS) - Write, review, and optimize complex SQL queries, subqueries, and joins. Design and maintain database views, indexing strategies, and data models. Provide support for data extraction, reporting, and debugging DB-related issues. 4. Ticketing & Operations Support - Monitor and resolve tickets related to application issues within SLA using tools like JIRA, ServiceNow, or similar. Act as a liaison between technical teams and business users for issue resolution. Tech Stack: Java 8, Spring Framework Spring Boot & Spring MVC, RESTFUL API, Hibernate ORM, SQL or any RDBMS like MySQL, Oracle or PostgreSQL

Multifacet Softwares Systems is looking for Technical Support Professional to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail

LGT Holidays is looking for Ticketing Executive to join our dynamic team and embark on a rewarding career journey Manage ticket sales and bookings Respond to customer inquiries and provide assistance with ticket purchases and bookings Maintain accurate and up-to-date records of all transactions, including sales reports and inventory management Coordinate with vendors and other team members to ensure that all events are properly staffed and supported Process refunds, cancellations, and other ticketing-related transactions as needed Provide on-site support for events, including ticket scanning and crowd management Identify opportunities for process improvement and automation Strong knowledge of ticketing systems and processes Excellent customer service and communication skills Were seeking a ticketing executive with GDS experience (Galileo, Amadeus) to assist our clients. Having travel industry experience is a plus.