4438 Ticketing Jobs - Page 25

We are looking for a highly skilled and experienced Reservations Executive to join our team. The ideal candidate will have 1-6 years of experience in the hospitality industry, preferably with skills in reservations. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records and reports of reservations and customer interactions. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer experiences through timely and professional communication. Job Requirements Proven experience as a Re...

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

We are seeking a Customer Support Specialist The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest level of customer satisfaction through expert resolution of technical queries and issues. Responsibilities Provide advanced technical support to customers via phone, email, or chat. Diagnose and troubleshoot complex software issues with a focus on rapid resolution. Stay abreast of product updates and changes, ensuring accurate and timely information is provided to customers. Collaborate with the development team to r...

Job Overview: A Key Account Manager in DoubleTick requires a unique blend of technical expertise, communication skills, and customer service abilities. Moreover, you must have an ownership mindset,a sense of pride in solving complex problems for our customers, owning up to the customer problems as if they were your own, and bringing a smile to our customer s faces at the end of the day. You will be stepping into a fast advanced learning, high-effort - high-growth environment with potential career-transforming opportunities. Your key competencies should consist : Strong understanding of SaaS products- its features, functionalities, and integrations ecosystem. Excellent communication skills, b...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts WFO 5 Days Working Immediate joiners only No absconded cases Both Way Cab Perks and benefits Allowances and Incentives

We are seeking a highly organized and data-driven HR Systems Analyst to support and enhance our HR systems and processes. The ideal candidate will have a strong understanding of Workday HCM Core and a passion for leveraging and optimizing systems, reporting, and analytics to help drive efficiency and scalability. This role will partner closely with the People team and cross-functional teams like IT and Payroll, to design solutions, enhance reporting, and address business challenges. Responsibilities Maintain confidential employee records and conduct regular audits to ensure data accuracy and resolve data discrepancies Maintain data integrity across Workday and downstream systems while adheri...

As a Technical Services Analyst , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse professionals around the world. In this role, you will make an impact by: Key Responsibilities 1. Providing Level 3 (L3) enterprise-level product support to both internal and external clients. 2. Resolving assigned incidents within SLA timelines , collaborating with internal teams and external stakeholders (clients/vendors) as needed. 3. Documenting all resolution activities and communications related to support requests/incidents in the appropriate ticketing system. 4. Performing problem isolation and root cause analysis , and partnering wit...

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as we'll as CMDB Should know the offerings available with ServiceNow ITOM Suite as we'll as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software develo...

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizat...

As a Senior Software Engineer, you ll contribute to Python-based development across data pipelines, AI/ML models, and system integrations to drive automation and intelligence in network operations. Responsibilities Key Responsibilities: Develop Python modules for data ingestion, normalization, and integration from internal and vendor systems. Contribute to building and maintaining the Canonical Circuit Intelligence Graph (CCIG) using graph databases. Implement AI/ML models for anomaly detection, clustering, and forecasting. Support development of GenAI models (e.g., CircuitGPT, ClauseMatcherBERT) for semantic understanding and recommendations. Build Python agents for topology discovery, util...

As a Senior Software Engineer focused on testing and quality assurance , you will play a key role in validating the reliability, performance, and accuracy of Brightspeed s AI-driven Circuit Optimization Platform. You ll design and implement robust Python-based test frameworks to ensure the integrity of data pipelines, AI/ML models, and system integrations. Responsibilities Key Responsibilities: Design and develop automated test frameworks in Python for validating data ingestion, transformation, and normalization processes. Create unit, integration, and end-to-end test suites for AI/ML pipelines, GenAI models, and multi-agent systems. Validate the Canonical Circuit Intelligence Graph (CCIG) f...

Brightspeed is building a transformative Generative AI platform to optimize circuit management across its telecom infrastructure. As Lead Engineer, you ll drive Python-based development across data engineering, AI/ML, and system integration layers to enable intelligent circuit consolidation and forecasting. Responsibilities Key Responsibilities: Platform Development: Architect and build modular, cloud-native Python components for the optimization engine. Data Engineering: Design ETL pipelines to ingest and normalize data from internal systems and vendor sources. Knowledge Graphs: Implement and maintain the Canonical Circuit Intelligence Graph (CCIG) using Python and graph databases. AI/ML Mo...

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizat...

Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via stories. Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and de...

Install, configure, and manage IBM QRadar SIEM components (Console, Event/Flow Collectors, Data Nodes, etc.) Onboard and tune log sources (Windows, Linux, Firewall, Proxy, EDR, Cloud, etc.) to ensure complete coverage. Develop and maintain custom parsers, DSMs, and log source extensions as required. Create and fine-tune correlation rules, building blocks, and reference sets to enhance detection accuracy. Manage offense lifecycle review, categorize, and assign offenses to SOC analysts. Perform system health monitoring, patching, and backup to ensure platform stability. Work closely with SOC and Threat Detection teams to improve use cases and alert quality. Maintain integration with SOAR, tick...

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizat...

Preparation of TDS, TCS & Withholding Tax Remittances Preparation & Filing of TDS, TCS, Withholding Tax Returns Quarterly Issuing TDS/TCS Certificates - Quarterly TDS Reconciliation Tasks including Review of Correct TDS generation by extracting Data/generating Report from Oracle TDS/TCS Challan Creations in Income-tax Websites & get approvals in Bank Website Supplier New/Site Creation Requests - Deciding TDS Applicability on Transactions & TDS Assignment Review, Master Assignment, Approvals etc Supplier Review, Activation/Inactivation Related Activities Periodical PAN Verification - In Insight Portal [ Supplier] Taxation Ticketing System Tickets Assigning with Categories/Persons Supplier Add...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. Why PWC At PwC, you will be p...

Dentsply Sirona es el mayor fabricante mundial de productos y tecnolog as dentales profesionales, con una historia de 130 a os de innovaci n y servicios para la industria dental y los pacientes de todo el mundo. Dentsply Sirona desarrolla, fabrica y comercializa una oferta integral de soluciones que incluyen productos para la salud bucal y dental, as como otros dispositivos m dicos consumibles, bajo una s lida cartera de marcas de clase mundial. Los productos Dentsply Sirona brindan soluciones innovadoras, efectivas y de alta calidad para mejorar la atenci n al paciente y brindar una odontolog a mejor y m s segura. La sede global de Dentsply Sirona se encuentra en Charlotte, Carolina del Nor...

We are looking for a skilled Asst. Reservation Manager to join our team, with 5-10 years of experience in the hospitality industry. Roles and Responsibility Manage and oversee the reservation process to ensure seamless guest experiences. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Collaborate with other departments to achieve business objectives and goals. Analyze market trends and competitor activity to identify opportunities for growth. Train and guide team members to improve their skills and performance. Monitor and control expenses to optimize profitability. Job Requirements Proven experience in hospitality management, preferably in hotels or ...

TrueLedge HR and Accounting Services is looking for CISO - IT Internal Controller to join our dynamic team and embark on a rewarding career journey. As a CISO - IT Internal Controller, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identify risks, propose automation or optimization init...

The opportunity As a member of the Technology Support team, you will be responsible for providing first and second level technical support to our customers using one of the leading Wealth & Asset Management platform. Your role will be essential in ensuring our customers satisfaction and loyalty by efficiently resolving their problems and providing high-quality assistance. Your key responsibilities Responding to customer requests by telephone, e-mail or through a ticketing system, providing 2nd line application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business use...

Role Overview The Internal Operations Manager will be responsible for ensuring every internal ticket raised by our client-facing teams is completed on time and to quality. You ll oversee ticket progress across departments, follow up on pending issues, dive deep into rejections, and ensure accountability until closure. This role is crucial to maintaining Truww s promise of timely, flawless delivery. Key Responsibilities Monitor all internal tickets raised by the client-facing teams and track their progress. Ensure every ticket is completed within defined timelines and SLAs. Investigate rejections or delays, identify root causes, and coordinate resolutions. Create simple reports and dashboards...

The Senior IT Associate supports the organization s technology infrastructure by maintaining hardware, software, and network systems. This role ensures smooth day-to-day operations, resolves technical issues, and contributes to system upgrades and documentation. Key Responsibilities System Maintenance & Support Install, configure, and maintain hardware and software systems Perform routine inspections and updates on servers and networks Troubleshoot and resolve end-user issues across platforms 2. Network & Infrastructure Assist in managing LAN/WAN and wireless infrastructure Monitor system performance and conduct root cause analysis for recurring issues 3. Security & Data Integrity Ensure ant...

Cprime brings business into a new light illuminating possibilities that once seemed hidden. For more than two decades, we ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally ...