2005 Ticketing Jobs - Page 21

About the Role: As a Technical Support Engineer I/II for Banking Technology , you are expected to have an overall relevant experience of at least 2.6+ years (with at least 1 year of relevant work experience in enterprise products in a B2B banking technology company) . Zeta Tachyon is an Enterprise Saas Platform comprising 100+ externally consumable APIs, 10+ Customer-facing interfaces and multiple Data Extracts with more and more functionality getting added every month in a fast-paced environment. As a Technical Support Engineer for Banking Technology, you will be responsible for providing technical support and expertise to address issues and ensure the smooth operation of banking systems and technologies. You will play a crucial role in providing front-line technical support to customers and internal stakeholders. Your primary responsibility will be to handle and resolve basic technical issues related to banking systems, applications, and infrastructure. Responsibilities: Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success Customer Support: Provide first-level technical support to customers. Respond to inquiries, troubleshoot issues, and resolve problems in a timely and professional manner. Ensure a high level of customer satisfaction through effective communication and problem resolution. Incident Management: Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the ticketing system. Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications, and infrastructure. Utilize knowledge bases, troubleshooting guides, and documented procedures to identify solutions or escalate to higher-level support teams when necessary. Documentation and Knowledge Sharing: Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Document common issues, their resolutions, and best practices to facilitate self-service for customers and improve overall efficiency. Escalation Management: Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, providing detailed information and following escalation procedures. Collaborate with higher-level support teams to ensure prompt and effective resolution of customer issues. Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers. Compliance and Security: Adhere to security protocols, data privacy regulations, and industry compliance standards when handling customer data and accessing sensitive systems or information Skills: Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment Strong problem-solving skills and ability to troubleshoot basic technical issues independently Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals Customer-oriented mindset with a focus on delivering high-quality customer service. Familiarity with ticketing systems and knowledge base tools is a plus Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively Willingness to learn and adapt to new technologies and tools in the banking technology domain Experience and Qualifications: Engineer (preferably IT . Comp Sci) An overall experience of 2.6 + Years in banking technology Experience of 1+ years in hands-on Technical Support for Enterprise Products Prior experience in tools like JIRA, POSTMAN ; Kibana ; Splunk ; Grafana is required Experience in Banking /payment technologies is a plus

Who We Are: Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company s common stock is publicly traded on NASDAQ under the symbol TTWO. While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions. WHAT YOU LL TAKE ON Analyze vulnerability scan results from scanning tools and threat intel to identify risks, prioritize remediation based on regulatory and business requirements, while leveraging the tools capabilities for asset grouping, dynamic analysis, and reporting. Develop and execute remediation plans in close collaboration with technical teams across our Label subsidiaries (Zynga, Rockstar, 2K) and development studios documenting and tracking progress within our ticketing and workflow management system. Lead validation of remediation effectiveness through post-remediation assessments, leveraging scanning tools for rescans and confirming closure within our ticketing and workflow management system. Enforce patch compliance by tracking deployments, managing exceptions, and ensuring adherence to SLAs, utilizing our ticketing and workflow management system for assignment, tracking, and escalation of exceptions, informed by scanning tool data. Monitor and report remediation progress, providing detailed metrics, trends, and outstanding issues, generating reports directly from our ticketing and workflow management system and leveraging scanning tool data for context. Communicate remediation updates to stakeholders, addressing potential business impacts, utilizing our ticketing and workflow management system for clear communication and workflow updates. Collaborate with the broader Information Security team to align remediation with the overall security strategy, leveraging insights from our scanning and ticketing/workflow management tools to inform strategic decisions. Build strong partnerships with teams across our Labels to foster an integrated vulnerability management approach, utilizing our ticketing and workflow management system as the central platform for collaboration and tracking. Work with engineering to maintain integrations between our scanning tools and ticketing/workflow management system to ensure seamless data flow and efficient workflow automation. Develop and customize workflows within our ticketing and workflow management system to optimize the vulnerability remediation lifecycle. Create and maintain dashboards and reports within both our scanning tools and ticketing/workflow management system to provide clear visibility into the vulnerability landscape and remediation progress. Troubleshoot issues related to scanning processes, data ingestion into our ticketing system, and the overall functionality of the vulnerability management toolset. WHAT YOU BRING 3+ years in a security operations role, with a focus on vulnerability management, patching, and remediation workflows. Hands-on experience with vulnerability scanners (Tenable, Qualys, Rapid7) and enterprise patching platforms (SCCM, JAMF). Strong familiarity with workflow/ticketing systems like ServiceNow, Jira, or similar including workflow automation, dashboarding, and reporting. A deep understanding of common vulnerabilities, CVSS scoring, EPSS, KEV, threat exposure, and remediation best practices across OS, network, and application layers. Comfort working cross-functionally with infrastructure, development, and support teams to drive remediation at scale. Strong scripting or automation experience is a plus (Python, PowerShell, API integration). Excellent communication skills able to explain technical risk to non-technical stakeholders and influence without authority. Security certifications (e.g., SecurityX / CASP+, CySA+, GEVA, ) are a plus, but not required. WHAT WE OFFER YOU Great Company Culture . We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success. Growth : As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company. Work Hard, Enjoy Life. Our employees bond, blow-off steam, and flex some creative muscles - through corporate boot camp classes, company parties, our Office gaming spaces, game release events, monthly socials, and team challenges. Benefits . Benefits include, but are not limited to; Discretionary bonus, Provident fund contributions, 1+5 medical insurance + top up options and access to Practo online Doctor consultation App, Employee assistance program, 3X CTC Life Assurance, 3X CTC Personal accident insurance, childcare services, 20 days holiday + statutory holidays, Perks . Gym reimbursement up to INR1150 per month, wellbeing program with the chance to earn up to $93 per annum, charitable giving program, access to learning platforms, employee discount program s plus free games and events! Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). As an equal opportunity employer, Take-Two Interactive Software, Inc. ( Take-Two ) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. . #LI-Hybrid

About the Role: We are looking for a proactive and driven Business Development Executive to lead our offline sales and operations efforts in Himachal Pradesh . This role is ideal for someone who thrives in on-ground execution, relationship building, and has a strong understanding of local market dynamics. Key Responsibilities: Identify and onboard new offline partners (travel agents, ticketing agents, local operators, etc.) across Himachal Pradesh Drive passenger bookings and revenue through offline B2B partnerships Monitor and manage local operational activities such as route launches, trip performance, boarding point audits, and service quality Coordinate with central operations, marketing, and supply teams to ensure smooth execution Gather market intelligence, competitor activity, and customer feedback to inform business decisions Build and maintain strong relationships with key stakeholders and partners Meet weekly/monthly sales and performance targets Requirements: Bachelor s degree in Business, Marketing, or related field 1-3 years of experience in field sales, business development, or operations (experience in travel/transportation/logistics is a plus) Strong local network and familiarity with regional travel market in Himachal Willingness to travel extensively across assigned territory Excellent communication and negotiation skills Ability to work independently and take ownership of outcomes What We Offer: Competitive salary and incentives Fast-paced, growth-oriented work environment Opportunity to work closely with leadership and shape on-ground strategy Travel allowance and field support for execution

LiveRamp is the data collaboration platform of choice for the world s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The mission of our Business Technology (BT) team is to empower LiveRamp s workforce through technology solutions that make their work easier, faster and more effective. Within BT, our Client Services team plays a fundamental role in this work. Our Support Engineers are the face of our IT operations, providing in-office support to our office-based teams, virtual support to our remote employees, and serving as application administrators for the platforms we use to deliver services. Key Responsibilities: Office Build-out: support the build-out of new office space in Hyderabad, including Setting up workstations with monitors and other peripherals Working with a Network Engineer to build-out and connect on-premise hardware stack Install all of the necessary equipment in conference rooms and ensure it is functional Ensure office employees are able to connect to the internet and LiveRamp applications Troubleshoot and resolve any issues that arise in employee s ability access the systems they need to perform work Customer Support : provide in-person and remote support with empathy, understanding and care, leaving our customers feeling delighted by every interaction with you Endpoint Management : perform physical tasks, builds, conference room support and other duties for laptops, printers, servers, video conferencing, iPad and network hardware maintain an inventory of hardware and software assets Tier 1 - 4 Support: respond to support requests that are made through our ticketing system, troubleshooting and resolving issues across a wide variety of platforms, through clear, concise, jargon-free communication with the requestor Optimize & Innovate: continuously look for opportunities to improve processes, automate work and improve our employees experiences System Administration: serve as the system administrator for one or more applications, maintaining, monitoring, securing, supporting and enhancing the application Educate : provide proactive guidance, direction and training to users, helping them become self-reliant and proficient on their toolsets You Possess: An insatiable need to help people and feel the satisfaction of delighting your customers Incredible patience and empathy when helping people who may be less technologically savvy A deep appreciation for how important it is to support an Executive team in such a way that their interaction with technology is seamless and worry-free At least 5 years experience working in IT, with at least 3 of those years being in desktop support The need to keep busy, constantly looking for ways to contribute to the productivity of the wider team Stellar communication skills, which enable you to take complex matters and explain them in a way that anyone can understand, without condescension or judgment A love of technology and a curiosity that drives you to always look for new and exciting ways to use it in making work easier and more effective Significant experience in building and supporting Macs, which comprise 80% of our desktop fleet Experience building and supporting Windows desktop Experience as a system administrator for an ITSM system, preferably FreshService or Jira Service Management Experience with Google gSuite, and Microsoft Office Familiarity with the following tools: Jamf, Workspace One, or MS Intune Administration Crowdstrike, Netskope and other security tools asset management software Experience with hardware procurement, with vendor management experience a bonus An ISO, ITIL or other certification(s) or a strong desire to obtain them Benefits : Flexible paid time off, paid holidays, options for working from home, and paid parental leave. Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents. More about us: LiveRamp s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. To all recruitment agencies : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""Strong verbal and written communication skills to interact with customers effectivelyTeam Handling ExperienceStakeholder ManagementOpen to night shifts""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

The main responsibility of Functions OPS organization is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Maintenance Support team member for the functions IT Customer Onboarding team will be primarily responsible for following activities working : Improve the Work Tools available to the Network and Divisions. Supervision of the service in the IT Customer Onboarding perimeter Collaborate in the design of customer journeys and you will be responsible for the evolutions that will make them operational. The teams scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL BNP Paribas colleagues to to ensure the stability of the services provided and you will collaborate with other professionals in the management of customer journeys and you will be responsible for facilitating and analyzing business needs and identifying the impacted systems and the most appropriate and sustainable IT solutions. Responsibilities Direct Responsibilities For a predefined applications scope take care of: o Ticket Management o Resolving Incident o Prepare e Follow the release production o Propose solutions to improve an application Ensure that SLA targets are met for above activities Coordinate closely with Rome IT Customer Onboarding Teams s and also all other BNL BNP Paribas IT teams or other business structures. Contributing Responsibilities Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNL BNP Paribas culture Contribute to incidents analysis and associated problem management Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Fundamental skills: o Knowledge about JAVA framework. o Familiarity with database technology is required: Oracle, SQL Server, DB2.Capability to execute basic scripts and queries. Have basic experience with: o Service Now ticketing system o Aurelia Remedy ticketing system o Tool Fortify for the Security Test Nice to have: o General IT infrastructure knowledge o Knowledge of Requirements Collection, Analysis, Design, Development and Test activity o Familiarity with DevOps tools including Ansible & Python o Continuous improvement approaches Good written and spoken English Able to communicate efficiently Good Team Player Specific Qualifications (if required) Basic knowledge of Italian language can be an advantage Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Client focused Ability to deliver / Results driven Ability to share / pass on knowledge Transversal Skills: Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to set up relevant performance indicators Ability to understand, explain and support change Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are looking for an SAP MM WM Consultant to join our SAP Practice in India. Location: Bangalore, Chennai, Mumbai, Pune Responsibilities: SAP MM Consulting experience of overall 6 to 8 years with minimum 3 - 6 years MM International Support Project. Working WM Knowledge or worked on WM projects/support mandatory Managing Delivery of Materials Management for Incidents, Changes, Estimations, executing and handling SLAs, KPIs regarding all Incidents, Change Requests, writing Functional Specifications Strong configuration knowledge required in Core MM /WM functionalities MM/FI, MM/SD and MM/PP, MMWM.SDWM PPWM integration is desirable Should able to estimate, develop, test & deploy Change Requests within and integrated SAP MM/WM area Should able to do initial analysis of system dumps, technical errors and coordinate with technical team for resolution SAP MM /WM Consultant, worked in one end to end project implementation will be added advantage Managing team, Mini Projects will be added advantage Good oral & written communication skills are required Experience in handling interfaces with both incoming & outgoing IDOC communication. Experience in Batch jobs on how to create, modify, monitor Handling MM/WM related programs in ABAP De-bug mode will be added advantage SAP Certified in MM/WM desirable but not mandatory Should be aware of Support handling ticket tools, reports, Solution Manager etc Requirements Education: Bachelor s degree/master s degree. Candidate should have 5+ years of work experience as a MM WM consultant. Experience in & knowledge of: Good oral & written communication skills are required SAP Certified in MM/WM is mandatory Willingness to work in AMS/ECC projects. Willingness to work in rotational shifts (Morning/day/night) Willingness to work over weekend as and when required * Willingness to work in office. Communication skills:Good oral & written communication skills are required What we offer: Competitive salary package. Leave Policies: 10 Days of Public Holiday (Includes 2 days optional) & 22 days of Earned Leave (EL) & 11 days for sick or caregiving leave. Office Requirement: 3 Days WFO

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""Strong verbal and written communication skills to interact with customers effectivelyTeam Handling ExperienceStakeholder ManagementOpen to night shifts""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Oracle Exadata Database Machine Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze issues and contribute to their resolution, fostering a culture of continuous improvement and operational excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and report on team performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Exadata Database Machine.- Good To Have Skills: Experience with database performance tuning and optimization.- Strong understanding of incident management processes and best practices.- Familiarity with service management tools and ticketing systems.- Experience in creating and maintaining technical documentation. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Exadata Database Machine.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Provide recruitment and onboarding support to new employeesUpdating personal records (Address, Name, emergency contact details) of the employeesHelping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time.Helping employees obtain their verification of employmentHelping hiring managers in the recruitment processManage employee grievance queriesAdminister or change benefits, health plans, retirement plans, etc. Prior international BPO work experience preferredFreshers acceptableNon-BPO work experience would be irrelevantAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words per minute Roles and Responsibilities: Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers/ Provide navigational support on self service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimise customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of service delivery processes, all while maintaining a focus on customer satisfaction and operational excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to drive improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of incident management processes and best practices.- Experience with ticketing systems and service management tools.- Ability to analyze and resolve technical issues efficiently.- Familiarity with ITIL framework and service delivery methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face." What are we looking for " Hospitality skills Hands on / process / functional knowledge by virtue of either having worked at a hotel / hospitality / aviation / travel company or worked on a project in any of such industry sub-segments (Hotel, Resort, Cruise, Online Travel Agency, Tour Operator, Airline, Airport, Car Rental, Tourism, Travel Services) Minimum 2 yearsCollaboration skills Excellent project management & coordination skills demonstrated experience working directly with external & internal global stakeholdersCommunication skills Excellent spoken & written proficiency in English language demonstrated experience working directly with external & internal global stakeholdersShould have (any one)oData skills hands-on experience working on any data skill in migration / transformation related project Minimum 2 years oAnalysis / Functional skills relevant, strong, direct working experience with clients as a functional consultant / business analyst / systems analyst Minimum 2 years oChange management experience of directly managing / being deeply engaged in any major business transformation program Minimum 2 yearsExperience with any application transformation project as a business analyst / developer / tester / any role" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Handling calls, Emails, Chats, and Incidents on the ticketing tool, taking necessary details, and ensuring the call is dealt with Log details of all incidents and problems utilizing standard reporting methods. Provide first-line fixes, utilize relevant procedures, or escalate problems. Use supplied checklists and ensure that problems highlighted are followed up. Maintain procedures compliant with ITIL, the company s quality management system Log all calls in the Service Desk Call Logging system Strong Knowledge of Computer, IT infrastructure, Printers, Ms-office products and networks, and their components Escalate tickets to L2 and L3 as appropriate and follow up for the resolution Experience in handling international clients. Project Description Provide support on the first line of the help desk to the external customer assisting users with hardware and software problems via phone, email, and chat within the time specified by the agreed service levels. Mandatory Skills : Strong working knowledge of Operating Systems, MS Office, Active Directory, VPN, ServiceNow, etc. Excellent communication skills (written & verbal) Language - English & French Provide timely responses to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Identify and diagnose issues and problems Categorize and record reported queries and provide solutions Advise users on the appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement. Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS teams. Good to Have: Language - German/ Spanish, Portuguese Additional Information (Travel & Shift, etc. ) Willing to work from the office premises. Flexible & Open to work in 24*7 environment. Total Experience Expected: 02-04 years

Blue Earth Hospitality Private Limited is looking for Reservation Executive to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills

About The Role Skill required: Tech for Operations - Microsoft Azure Cloud Services Designation: App Automation Eng Senior Analyst Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com.In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience.The Senior Azure Data factory (ADF) Support Engineer Il will be a critical member of our Enterprise Applications Team, responsible for designing, supporting & maintaining robust data solutions. The ideal candidate is proficient in ADF, SQL and has extensive experience in troubleshooting Azure Data factory environments, conducting code reviews, and bug fixing. This role requires a strategic thinker who can collaborate with cross-functional teams to drive our data strategy and ensure the optimal performance of our data systems. What are we looking for Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Proven experience (5+ years) as a Azure Data Factory Support Engineer Il Expertise in ADF with a deep understanding of its data-related libraries. Strong experience in Azure cloud services, including troubleshooting and optimizing cloud-based environments. Proficient in SQL and experience with SQL database design. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Experience with ADF pipelines. Excellent problem-solving and troubleshooting skills. Experience in code review and debugging in a collaborative project setting. Excellent verbal and written communication skills. Ability to work in a fast-paced, team-oriented environment. Strong understanding of the business and a passion for the mission of Service Supply Chain Hands on with Jira, Devops ticketing, ServiceNow is good to have Roles and Responsibilities: Innovate. Collaborate. Build. Create. Solve ADF & associated systems Ensure systems meet business requirements and industry practices. Integrate new data management technologies and software engineering tools into existing structures. Recommend ways to improve data reliability, efficiency, and quality. Use large data sets to address business issues. Use data to discover tasks that can be automated. Fix bugs to ensure robust and sustainable codebase. Collaborate closely with the relevant teams to diagnose and resolve issues in data processing systems, ensuring minimal downtime and optimal performance. Analyze and comprehend existing ADF data pipelines, systems, and processes to identify and troubleshoot issues effectively. Develop, test, and implement code changes to fix bugs and improve the efficiency and reliability of data pipelines. Review and validate change requests from stakeholders, ensuring they align with system capabilities and business objectives. Implement robust monitoring solutions to proactively detect and address issues in ADF data pipelines and related infrastructure. Coordinate with data architects and other team members to ensure that changes are in line with the overall architecture and data strategy. Document all changes, bug fixes, and updates meticulously, maintaining clear and comprehensive records for future reference and compliance. Provide technical guidance and support to other team members, promoting a culture of continuous learning and improvement. Stay updated with the latest technologies and practices in ADF to continuously improve the support and maintenance of data systems. Flexible Work Hours to include US Time Zones Flexible working hours however this position may require you to work a rotational On-Call schedule, evenings, weekends, and holiday shifts when need arises Participate in the Demand Management and Change Management processes. Work in partnership with internal business, external 3rd party technical teams and functional teams as a technology partner in communicating and coordinating delivery of technology services from Technology For Operations (TfO) Qualification Any Graduation,12th/PUC/HSC

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview We are looking for experienced candidates for the position of Lead Specialist Global HR Shared Services to support Global Payroll Operations. Position Summary: Must possess strong knowledge on HR Processes, entire employee life cycle Incumbent would be responsible for creating process maps and documentation Incumbent must possess strong knowledge on US or UK payroll Incumbent must understand Payroll reconciliations. Ability to work on time bound projects Preparing Statutory Reports Strong knowledge of HR Systems, Automation and Ticketing tool Should have proven record in US Payroll Operations Flexibility to work in Dynamic and Global Environment How youll make an impact Responsibilities Oversee the end-to-end payroll process for employees across for US countries, ensuring accuracy, completeness, and compliance with local regulations. Collaborate with payroll vendors and service providers to monitor and manage payroll services, including system updates, issue resolution, and process improvements. Review and approve payroll reconciliations, reports, and related activities to ensure data integrity and proper financial controls Stay up-to-date with local and international payroll regulations, tax laws, and labor legislation to ensure payroll processes adhere to relevant statutory requirements. Coordinate with legal and finance teams to ensure accurate payroll tax filings, statutory reporting, and compliance with all employment-related regulations Manage audits and internal controls related to payroll, collaborating with internal and external auditors as necessary. Manage Salary changes for Exempt and Non-Exempt Perform mass salary, job and promotions Issuing Tax statements Data reconciliations pre and post payroll runs Identify areas for process optimization, efficiency gains, and automation within the payroll function, leveraging technology and best practices. Work closely with cross-functional teams, such as HR and Finance, to integrate payroll processes with related systems and ensure data integrity. Collaborate with internal and external stakeholders, such as tax advisors, benefits providers, and global mobility teams, to support cross-functional initiatives. Skills and Competencies Subject Matter Expertise in Payroll Domain Good Interpersonal Skills Knowledge of Oracle, Ticketing tool MS Office About you Qualifications 6 8 Years of Relevant Work Experience Bachelors degreee required Any Graduate or Post Graduate Project Management, Lean/Six Sigma Added Advantage Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

Blank Job Adv Template Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Blank Job Adv Template Edwards India Private Ltd Date of posting: Jul 4, 2025 Your role Main Responsibilities Manage end-to-end master data lifecycle processes (create, update, extend, block, delete) for Customer, Vendor, Material, Pricing, Employee Master, and more. Ensure timely execution of requests via ITSM tickets, Microsoft Lists, or SAP-integrated workflows in line with SLA targets. Support ERP data replication for commercialization, plant/sales org extensions, and related activities. Validate requests for accuracy and compliance; coordinate with business requestors for clarifications. Perform mass uploads using tools like Winshuttle, LSMW, and other SAP utilities for data such as materials, customers, and pricing. Troubleshoot data issues in collaboration with functional and technical teams. Use SQL to extract and validate SAP table data for audits, reporting, and issue resolution. Contribute to Power BI dashboards and reports to monitor data volumes, KPIs, and quality metrics. Maintain up-to-date documentation, guidelines, and internal knowledge bases. Actively support data quality initiatives and continuous process improvements. Participate in testing, validation, and go-live support for SAP rollouts, projects, and enhancements involving master data. To succeed, you will need Work Experience 3+ years of experience in SAP ERP master data operations. Hands-on expertise in SAP data entry transactions, table structures, and object dependencies across Material, Customer, Vendor Master, and related modules. IT Skills Solid understanding of SAP master data structures and interdependencies. Proficient in SQL for basic queries, joins, and data validations. Basic Power BI skills for creating dashboards and reports. Familiar with ITSM/ticketing systems such as ServiceNow and Jira. Skilled in Microsoft Excel, SharePoint, and Teams. Exposure to SAP automation tools like Winshuttle and Pronovia. Other Skills Strong attention to detail, with a focus on data accuracy and quality. Good understanding of SAP reference data structure and change impact. Effective communication and interpersonal skills across functions. Ability to prioritize and manage multiple tasks in a structured manner. Collaborative, with experience working in global and remote team setups. Fluent in written and spoken English. In return, we offer The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Work-Life Balance: Policies that support a healthy balance between work and personal life. Career Growth Opportunities: Pathways for advancement and career development within the company. Company Culture: A positive and supportive work environment that aligns with your values. Paid Time Off (PTO): Vacation days, sick leave, and holidays. Hybrid work arrangement: 3 days in office Health Insurance: Coverage for medical insurance for employee, spouse and kids Competitive package: Competitive pay package Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Responsibilities Oversee the end-to-end payroll process for employees across for US countries, ensuring accuracy, completeness, and compliance with local regulations. Collaborate with payroll vendors and service providers to monitor and manage payroll services, including system updates, issue resolution, and process improvements. Review and approve payroll reconciliations, reports, and related activities to ensure data integrity and proper financial controls Stay up-to-date with local and international payroll regulations, tax laws, and labor legislation to ensure payroll processes adhere to relevant statutory requirements. Coordinate with legal and finance teams to ensure accurate payroll tax filings, statutory reporting, and compliance with all employment-related regulations Manage audits and internal controls related to payroll, collaborating with internal and external auditors as necessary. Manage Salary changes for Exempt and Non-Exempt Perform mass salary, job and promotions Issuing Tax statements Data reconciliations pre and post payroll runs Identify areas for process optimization, efficiency gains, and automation within the payroll function, leveraging technology and best practices. Work closely with cross-functional teams, such as HR and Finance, to integrate payroll processes with related systems and ensure data integrity. Collaborate with internal and external stakeholders, such as tax advisors, benefits providers, and global mobility teams, to support cross-functional initiatives. Skills and Competencies Subject Matter Expertise in Payroll Domain Good Interpersonal Skills Knowledge of Oracle, Ticketing tool MS Office Responsibilities Oversee the end-to-end payroll process for employees across for US countries, ensuring accuracy, completeness, and compliance with local regulations. Collaborate with payroll vendors and service providers to monitor and manage payroll services, including system updates, issue resolution, and process improvements. Review and approve payroll reconciliations, reports, and related activities to ensure data integrity and proper financial controls Stay up-to-date with local and international payroll regulations, tax laws, and labor legislation to ensure payroll processes adhere to relevant statutory requirements. Coordinate with legal and finance teams to ensure accurate payroll tax filings, statutory reporting, and compliance with all employment-related regulations Manage audits and internal controls related to payroll, collaborating with internal and external auditors as necessary. Manage Salary changes for Exempt and Non-Exempt Perform mass salary, job and promotions Issuing Tax statements Data reconciliations pre and post payroll runs Identify areas for process optimization, efficiency gains, and automation within the payroll function, leveraging technology and best practices. Work closely with cross-functional teams, such as HR and Finance, to integrate payroll processes with related systems and ensure data integrity. Collaborate with internal and external stakeholders, such as tax advisors, benefits providers, and global mobility teams, to support cross-functional initiatives. Skills and Competencies Subject Matter Expertise in Payroll Domain Good Interpersonal Skills Knowledge of Oracle, Ticketing tool MS Office Qualifications 6 - 8 Years of Relevant Work Experience Bachelors degreee required Any Graduate or Post Graduate Project Management, Lean/Six Sigma - Added Advantage Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview We are looking for experienced candidates for the position of Lead Specialist- Global HR Shared Services to support Global Payroll Operations. Position Summary: Must possess strong knowledge on HR Processes, entire employee life cycle Incumbent would be responsible for creating process maps and documentation Incumbent must possess strong knowledge on US or UK payroll Incumbent must understand Payroll reconciliations. Ability to work on time bound projects Preparing Statutory Reports Strong knowledge of HR Systems, Automation and Ticketing tool Should have proven record in US Payroll Operations Flexibility to work in Dynamic and Global Environment How youll make an impact Responsibilities Oversee the end-to-end payroll process for employees across for US countries, ensuring accuracy, completeness, and compliance with local regulations. Collaborate with payroll vendors and service providers to monitor and manage payroll services, including system updates, issue resolution, and process improvements. Review and approve payroll reconciliations, reports, and related activities to ensure data integrity and proper financial controls Stay up-to-date with local and international payroll regulations, tax laws, and labor legislation to ensure payroll processes adhere to relevant statutory requirements. Coordinate with legal and finance teams to ensure accurate payroll tax filings, statutory reporting, and compliance with all employment-related regulations Manage audits and internal controls related to payroll, collaborating with internal and external auditors as necessary. Manage Salary changes for Exempt and Non-Exempt Perform mass salary, job and promotions Issuing Tax statements Data reconciliations pre and post payroll runs Identify areas for process optimization, efficiency gains, and automation within the payroll function, leveraging technology and best practices. Work closely with cross-functional teams, such as HR and Finance, to integrate payroll processes with related systems and ensure data integrity. Collaborate with internal and external stakeholders, such as tax advisors, benefits providers, and global mobility teams, to support cross-functional initiatives. Skills and Competencies Subject Matter Expertise in Payroll Domain Good Interpersonal Skills Knowledge of Oracle, Ticketing tool MS Office About you Qualifications 6 - 8 Years of Relevant Work Experience Bachelors degreee required Any Graduate or Post Graduate Project Management, Lean/Six Sigma - Added Advantage

Legal Engineer Pune, Maharashta Position Summary Join our dynamic team working with cutting-edge legal tech products such as AXDRAFT and ContractWorks Premium, both powerful CLM solutions designed to streamline contract lifecycle management. In this role, you will provide professional services by creating and maintaining tailored setups for our clients, transforming complex legal document drafting into a simple, efficient Q&A process. This opportunity is ideal for candidates with some legal experience who are keen to explore innovative solutions beyond traditional legal practice, while engaging in extensive oral and written communication with international clients. Key Responsibilities: Work with diverse legal tech products to set up and customize CLM solutions for clients Create, manage, and refine automated templates of legal documents by building logical trees that simplify the drafting process into a Q&A format Discover and analyze client requirements and lead projects to deliver tailored professional services Provide ongoing support for users and ensure smooth automation of legal processes, including building approval flows, e-signing processes, and managing repository structures Collaborate with leading corporations across the US and globally, contributing to high-profile projects with Fortune 500 customers. Required Skills Fluency in English with excellent oral and written communication skills (C1-2) 2- 3 years of legal experience, either through work or education, with a willingness to explore non-traditional legal career paths Advanced proficiency in MS Word with a strong grasp of document formatting techniques Excellent analytical skills and logical thinking, with attention to detail in developing efficient logical trees Ability to manage multiple tasks, coordinate with international clients, and adapt to evolving client requirements A customer service mindset with the ability to effectively manage client relationships and provide timely support Strong problem-solving skills and the ability to troubleshoot technical or process issues as they arise Familiarity with CLM (Contract Lifecycle Management) systems or similar legal tech platforms Experience working with automated workflow and process mapping tools Knowledge of legal drafting standards and document management best practices Comfortable with Excel, Jira, Confluence, AI tools, support ticketing systems About Onit Were redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If youre energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we d love to meet you.

Scope: Handle incoming HR-related queries, requests, and issues raised by employees or managers through ServiceNow Prioritize, track, and close tickets in a timely and accurate manner Ensures efficient HR service delivery and employee satisfaction What you will do: Manage and resolve HR service requests and transactions through ServiceNow ticketing system. Execute and monitor employee lifecycle transactions in Workday, ensuring accuracy and compliance. Operate within a global HR shared services model, supporting HR operations across multiple countries. Act as a trusted advisor for employees, addressing inquiries and concerns related to HR policies and procedures, and promoting a positive work environment. Participate in HR projects and provide operational and analytical support to ensure successful execution. Generate reports and analyse HR data to support decision-making and compliance. Identify opportunities for process optimization and contribute to continuous improvement initiatives. Ensure adherence to SLAs and quality standards in all HR service delivery activities. Maintain documentation and SOPs for HR processes and system workflows. Manage stakeholder relationships and ensure effective communication and collaboration. Track compliance with HR policies, procedures, and regulations. Maintain and update the HR knowledge base to ensure accurate and up-to-date information. Support onboarding and offboarding processes, ensuring a smooth transition for employees. What are we looking for: Bachelor s degree in human resources, Business Administration, or a related field. 3-5 years of experience in HR operations or shared services, preferably in a global environment. Proven experience working in an HR Shared Services model. Proficient in Workday HCM and ServiceNow HR Service Delivery modules. Experience supporting HR processes across multiple countries is highly preferred. Strong analytical skills with proficiency in Excel or other data analysis tools. Excellent communication and interpersonal skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Knowledge of Multiple regions HR compliance and data privacy regulations. Experience with process mapping and improvement methodologies. Familiarity with reporting tools such as Power BI is a plus.

The Food and Beverage Service Executive is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations. Primary Responsibilities Food and Beverage Service Provides excellent service at all times to guests based on established hotel standard operating procedures. Greets and farewells guests and colleagues in a friendly and courteous manner. Assists colleagues and guests efficiently and in a professional manner. Takes responsibility for residents and guest belongings in the restaurant or bars. Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails. Offers menu options and advice and takes orders. Offers drinks, pre, during and after meal service. Remembers guest s preferences to extends personalised service. Takes guest s Food & Beverage orders accurately and assures correct input in Point of Sales system. Double checks order list before "sending" ticket to the kitchen. Anticipates guest s needs. Verifies guest satisfaction with each table during each course served. Uses the guest name appropriately and communicates it to restaurant colleagues and managers. Serves food in a timely and efficient manner. Arranges and maintains all assigned side stations and continually stocks each station before and after every shift. Keeps all side stations clean at all the times. Keeps chairs and banquettes clean and clear of debris. Marks tables appropriately to food & beverage order for each course to ensure proper delivery. Makes sure that all product served are accounted for on the final bill before presenting it. Up keeps and clears tables between courses throughout the dining experience. Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit. At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. Adjusts service to suit guests requests and personalises any interaction with the guest. Uses a Heartist approach - makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong. Actively engages in upselling and adds value. Relays any guest complaints to manager. Ensures efficiency of work in dish wash, pantry, and service preparations. Ensures cleanliness and work safety in food preparation and service areas. Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. Learning and Development Participates in training activities to improve knowledge and skills. Attends daily briefing and monthly meeting conduct by the manager. Candidate Profile Knowledge and Experience Certificate or diploma in hospitality or related field or minimum of 2 to 3 years hands on experience in food service position, similar operations style. Retail or guest interaction experience. Food and/or beverage knowledge Competencies Interpersonal skills - communicates easily/openly with integrity towards own action. Communication skills in English spoken/written. Reliable and consistent. Personal presentation, clean/tidy. Comes across as enthusiastic, energetic. Can work as part of a team. Guest and people oriented. Creative and open-minded. Flexible and adaptable to different working hours

We are seeking for Ticketing Agent to join our travel agency team. He will be responsible for booking and issuing tickets for domestic and international travel, managing reservations, handling travel documents, and providing support to clients.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Travel Help Desk - 3-5 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Sector-16 Salary Upto 6 LPA + 1 LPA Variable Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract Call Ms Latika : 9810996899 Required Candidate profile Min. 3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring

Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa walk-in interview Call on 7042331616 or drop cv on supreet.imaginators@gmail.com