3152 Ticketing Jobs - Page 21

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0.0 - 1.0 years

9 - 13 Lacs

hyderabad

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About The Role Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Ability to an...

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0.0 - 4.0 years

0 - 2 Lacs

pune, gurugram

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Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect -Ms Rabeya -6291 816 768 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

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3.0 - 6.0 years

12 - 16 Lacs

hyderabad

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We are seeking an experienced Privacy Consultant to Advise on data privacy regulations, Assess compliance risks, Help develop and implement privacy frameworks This role is ideal for someone who is well-versed in global privacy laws (such as GDPR, CCPA, and others) and passionate about data protection and ethical data use

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0.0 - 3.0 years

1 - 4 Lacs

jaipur

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A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction. Duties may include: 1. Responding to customer inquiries via phone, email, or live chat 2. Troubleshooting technical problems and providing solutions 3. Recording and updating customer information in databases 4. Escalating complex issues to higher levels of support 5. Maintaining a high level of knowledge about company products and services 6. Providing exceptional customer service and building positive relationships with customers 7. Collaborating with other teams to resolve customer issues and improve processes 8. Staying current with industry develo...

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3.0 - 5.0 years

2 - 5 Lacs

pune

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Experience: 3-5 years in travel domain with mandatory GDS knowledge Roles and Responsibilities: 1. Handling ticketing queues to U.S. U.K. markets 3. Working on GDS-Sabre Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange refund knowledge 8. Should know EMD MCO 9. Excellent communication skills are mandatory

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1.0 - 4.0 years

2 - 4 Lacs

new delhi, gurugram, delhi / ncr

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HIRING ALERT | TRAVEL VOICE PROCESS GURGAON Profile : Customer Support Representative Location : Gurgaon Process : Travel Voice Eligibility Any Graduate / Undergraduate B.E / B.Tech – Minimum 60% required Experience: Min. 1 year in Customer Support Freshers: At least 6 months experience required Excellent Communication Skills – Mandatory Salary Package Experienced: 4,68,850 CTC (Max 30% Hike) In-hand: 31,243/- Fresher: 3,38,850 CTC In-hand: 20,902/- Monthly Incentives (MIV): 3,500/- Hiring Process (Virtual) 1 SWAR Assessment 2 VNA (Voice & Non-Voice Assessment) 3 Operations Interview 4 Versant Test – Score 60 Cab Facility & Allowance Provided For More Details, Contact: Tabitha: 9514273632 Af...

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1.0 - 5.0 years

2 - 5 Lacs

bengaluru

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Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

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3.0 - 5.0 years

2 - 3 Lacs

pune

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Role & responsibilities Act as a single point of contact for emails, tickets, phone calls from end users regarding IT issues and queries. • Receiving, logging and managing queries/issues from end users via Jira tickets, Emails, telephone, and help desk portal. • Support JIRA and Confluence users • Control the additions, deletions, roles, and memberships of users. • Manage user rights for tools according to the requirements of projects and teams. • Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects • Implement custom xml-based JIRA gadgets • Generate documentation on workflows and processes implemented in JIRA to support runbook...

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3.0 - 5.0 years

2 - 3 Lacs

pune

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Role & responsibilities Act as a single point of contact for emails, tickets, phone calls from end users regarding IT issues and queries. • Receiving, logging and managing queries/issues from end users via Jira tickets, Emails, telephone, and help desk portal. • Support JIRA and Confluence users • Control the additions, deletions, roles, and memberships of users. • Manage user rights for tools according to the requirements of projects and teams. • Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects • Implement custom xml-based JIRA gadgets • Generate documentation on workflows and processes implemented in JIRA to support runbook...

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3.0 - 5.0 years

2 - 5 Lacs

gurugram

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1. Technical Support: Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems to the correct resources. Update customer data and produce activity reports. Document and manage technical issues in the ticketing system. 2. Troubleshooting: Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Walk customers through problem-solving processes. Collaborate with the network and system administrators to resolve technical issues. 3. Installation and Conf...

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2.0 - 3.0 years

1 - 4 Lacs

mumbai

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Office Administration & Operations Oversee all day-to-day office operations, ensuring smooth functioning of facilities, supplies, equipment, and vendor management. Maintain updated records, documentation, and compliance reports. Implement and monitor office policies, procedures, and security measures. Event & Travel Management Plan and execute internal events, team activities, and corporate functions. Arrange domestic and international travel, including ticketing, accommodation, and itineraries. Coordinate logistics for conferences, training, and offsite meetings. Calendar & Stakeholder Management Manage calendars, schedule appointments, and organize meetings for senior leadership. Act as th...

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1.0 - 5.0 years

3 - 5 Lacs

noida, new delhi, gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...

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1.0 - 2.0 years

3 - 7 Lacs

new delhi, gurugram

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Hiring For US Travel BPO Experience Minimum for 1 year from PPC/ Meta Call Flight sales/ Package booking etc No Fresher's/ other Process/ outstation candidates Immediate joiners with relevant experience Call or WhatsApp Shristi 7838882457 Required Candidate profile Customer Care Travel BPO ( cancellation refund changes new booking retention)Salary upto 35 k Travel Sales Agent upto( PPC / Meta Travel) 40 to 65 k SEO Executive 30 k Perks and benefits Both side transport PF Meal and incentive

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0.0 - 4.0 years

0 Lacs

thane, maharashtra

On-site

As a Trainee - Ticketing at Riya Tours & Travel located in Andheri/Vikhroli, your primary responsibility will be to serve as a Reservation and Ticketing Agent. This involves handling flight bookings, reservations, issuing tickets, and managing them efficiently for passengers. You will also be expected to address customer queries related to ticketing and travel schedules in a professional manner. To excel in this role, you are required to possess good communication skills. The ideal candidate should be a graduate with a strong understanding of ticketing processes. Additionally, candidates with a background in Travel & Tourism or possessing an IATA certification will be given preference. It is...

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You are a graduate with 1 to 2 years of experience in the Travel Trade/Service Industry, specifically handling Ticketing, Outbound travel, Visas, and travel documentations. You should be a result-oriented individual who finds joy in customer interaction, with a preference for knowledge of overseas travel. It is essential that you are below the age of 30 years.,

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2.0 - 3.0 years

6 - 7 Lacs

new delhi, hyderabad, chennai

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Execute onboarding & offboarding procedures for users across customer environments. Create, modify& deactivate user accounts in Google Workspace Manage user and channel access in Slack Maintain accurate records of account status & license allocation Required Candidate profile Handle user provisioning tasks in Jira &other ITSM ticketing tool Assign&remove user licenses across multiple SaaS application (Google Workspace) Monitor ticket queue&complete tasks within defined SLA

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0.0 - 5.0 years

14 - 15 Lacs

kolkata, mumbai, new delhi

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To lead & support all commercial applications projects & integrations, end to end. Major Deliverables Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process Responsible for defining functional road map of PSS changes while closely working with business Independently manage third party API integrations Defining, analysing and documenting PSS requirements, managing requirements & execution while meeting business stakeholders expectation Independently leading integration projects Essential Attributes Passenger Service System (PSS) core functions, preferab...

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1.0 - 2.0 years

6 - 9 Lacs

kolkata, mumbai, new delhi

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Monitor security alerts and events from SIEM, IDS/IPS, Firewalls, Endpoint Security, and other monitoring tools. Perform initial triage, validation, and categorization of security incidents. Escalate confirmed incidents to L2/L3 security teams as per SOPs. Track and document incidents, ensuring proper logging in the ticketing system. Conduct basic malware analysis and phishing email investigation. Apply playbooks for incident handling and ensure SLA compliance. Support vulnerability management activities with scanning, reporting, and follow-ups. Provide shift handover reports and contribute to daily security operations. Stay updated with the latest cyber threats, attack techniques, and secur...

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2.0 - 4.0 years

4 - 7 Lacs

hyderabad, pune, gurugram

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Execute onboarding & offboarding procedures for users across customer environments. Create, modify& deactivate user accounts in Google Workspace Manage user and channel access in Slack Maintain accurate records of account status & license allocation Required Candidate profile Handle user provisioning tasks in Jira &other ITSM ticketing tool Assign&remove user licenses across multiple SaaS application (Google Workspace) Monitor ticket queue&complete tasks within defined SLA

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1.0 - 5.0 years

2 - 3 Lacs

nashik, khopoli, bengaluru

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- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

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1.0 - 6.0 years

0 Lacs

noida

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We are hiring for HR Ops role: Experience - 2- 5 Years Location - Noida sector -98 Candidate should have experience in - Onboarding, Induction, Ticketing, Query handling, Excel, Power point, HRMS Portal.

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education...

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1.0 - 2.0 years

3 - 4 Lacs

madurai

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No of Position: 1 Job Location: Madurai Educational Qualification: BE ECE/ CSC/ B.Sc- Computer Science, IT, E&C, NETWORKING Experience: 1 2 years experience in AV/ IT hardware / Software Skills / Parameters: Proficiency in Communication English , Hindi (Preferable), Analytical Thinking, Problem Solving Job Responsibilities: Escalating customer complaints Warranty Portal Updation Updation of RMA/Demo/Standby sheets Customer Complaint Log Maintaining Escalation Tracker Open and Closed Ticket Report First Response Time Report Issue Resolution Turnaround Report Customer Satisfaction Report Relevant job Experience: End to End Customer Support Process Ticket Handling Customer Query Handling Warran...

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2.0 - 3.0 years

4 - 5 Lacs

bengaluru

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Your skills 18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products Your tasks Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system On-site presence for faster response and immediate assistance. Hands-on support for hardware and software troubleshooting. Assistance with hardware/software deployment and equipment moves. Diagnosis and resolution of technical issues, escalating when nec...

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2.0 - 4.0 years

4 - 6 Lacs

hyderabad

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Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: At Cubic, we design and deliver cutting-edge payment and information solutions that keep the world moving smarter. As an Associate Systems Test Engineer, you ll play a vital role in ensuring the quality, reliability, and performance of our systems that power millions of journeys every day. This role offers the opportunity to work with global teams, advanced technologies, and impactful projects that shape the future of intelligent transportation. If you re passionate about testing, prob...

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