6127 Ticketing Jobs - Page 20

As a Application Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelor’s or master’s Degree. Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems. Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis. Automation - Aut...

Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software developme...

Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software developme...

Responsibilities: * Manage ticket inventory and sales * Maintain customer database and communication * Process ticket requests via phone/email * Coordinate with event organizers on logistics * Issue tickets at events Annual bonus

Overview ServiceNow Senior Technical Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboa...

Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software developme...

As an Associate Cloud Engineer (AWS) , you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting. Roles & Responsibilities Provide day-to-day support, administration, and monitoring of clients AWS cloud infrastructure. Participate in weekly status calls with clients to...

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www insightpartners com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve Founded in , Kaseya currently serves customers in over 20 countries across ...

Title: Associate Global Project Lead Team: P&PS GBS Location: Bangalore, Novo Nordisk Global Business Services (GBS), India Are you passionate about project management and driving strategic initiatives? Do you have experience in leading commercial pharma projects and collaborating with cross-functional teams? If yes, then you might be the perfect fit for our Associate Global Project Lead position Join us at Novo Nordisk and make a difference by shaping the future of our mature insulin portfolio Read more and apply today! The position As an Associate Global Project Lead, you will lead and support key product lifecycle initiatives for mature insulin brands Develop and execute project plans to ...

Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 1 to 3 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also lo...

Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 1 to 3 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also lo...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Kronos Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring system functionality, and e...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Kronos Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring system functionality, and e...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement. Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws Work closely with the project manager and development teams to implement email templates and troubleshoot technical issues Maintain detailed documentation of email templates, coding guidelines, and QA processes to ensure consistency and knowledge sharing within the team...

Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Spanish - Expert What would you do Data entry in Human Resource systems (Success factors) and tracking tools.Update HRIS systems, which include, but not limited to internal and client-based applications with HR transactionsReceives requests from employees via the client’s ticketing tool.Reviews all input to ensure data is compliant with company practices.Communicates with employees to request corrective or additional data and confirm receipt of requests for processing.Analyzes output report to ensure data has...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAdherence to data privacy regulations, anti-spam laws, and industry be...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do Create, modify, and test HTML templates and email content in Marketing Automation platforms like Salesforce Marketing Cloud. Adobe etc. to ensure they display correctly and consistently across various email clients and devices. Perform thorough quality checks on email templates, dynamic content, and landing pages to verify the accuracy of content, links, and dynamic personalization. Troubleshoot and fix rendering issues that may occur in different email clients (e.g., Outlook, Gmail, Apple Mai...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do Skilled in documenting QA processes, test cases, and resolution steps to maintain team knowledge and audit trails. Familiarity with ticketing/request management systems, ensuring detailed, timely updates and status tracking. Excellent collaboration and communication skills to work with cross-functional stakeholders (marketing, data, development, project management). Capable of following defined SOPs, checklists, and Desktop Procedures to ensure consistency and quality in campaign buildsRole re...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicat...

Job Description of Senior Travel Consultant Operations About Adventures Overland: Adventures Overland is India's leading and multiple award-winning Luxury Adventure Outbound Travel Company , pioneering self-drive road trips across continents. We specialize in both fixed departures and tailor-made journeys where travelers self-drive custom-fitted 44 vehicles, supported by a professionally managed convoy for safety and seamless operations. Job brief: We are looking for an experienced, detail-oriented, and operations-focused Travel Consultant Operations to manage end-to-end execution of international travel programs. The ideal candidate will have strong destination knowledge beyond India and So...

Senior/Lead Resource Coordinator (Service Dispatcher) Location : Manayat Tech Park Bangalore Shift : 6 pm IST to 3.00 AM IST The Resource Coordinator plays a critical role in the dispatch function, aligning field service technicians and engineers with customer needs in real time. This position is responsible for planning, scheduling, and assigning resources with appropriate skills for network-related service requests, including technical troubleshooting, on-site support, and project-based deployments. This individual collaborates closely with internal managers and cross-functional teams to maximize resource utilization , ensure timely service delivery , and support billing operations through...

We are looking for a highly skilled and experienced Executive - Admin Support to join our team. The ideal candidate will have excellent administrative skills and be able to provide top-notch support to our executives. Roles and Responsibility Provide administrative assistance to senior management, including preparing reports, presentations, and other documents. Manage and maintain complex calendars, scheduling appointments and meetings with precision. Develop and implement effective filing systems, both physical and digital, for easy access to information. Coordinate travel arrangements, including flights, accommodation, and transportation as needed. Maintain confidentiality and handle sensi...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ...

Job_Description":" Company Description At Faveo , we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer\-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting\-edge technology, robust security measures, customizable options, and omnichannel integration, we empower businesses to deliver unlimited and affordable support. Role Description: Customer Success Specialist Location: Jammu Type: Full\-time, On\-site Open to: Freshers and experienced professionals As a Customer Success Specialist at Faveo Helpdesk, you will be at the forefront of ensuring customer satisfaction. This role ...

Why Choose Bottomline Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Tier 1 Customer Support Specialist About the Position: Paymode, LLC is looking for a Tier 1 Application Support Specialist. As a member of the Customer Support Team, you will be responsible for providing exceptional, front-line support to b...