3152 Ticketing Jobs - Page 18

Job Description Job Purpose IMT is a provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. We are leading the mortgage industry into the future, developing and marketing software solutions that are transforming how mortgage lenders, investors, and settlement service provider work together. Currently, we are looking for a service-oriented EUC Support technician to provide local technical support to users and partake in Corporate IT projects and activates in an efficient and accurate manner. This position is the frontline IT support for the company and will help user resolve basic technical problems. Additionally, ...

The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation. The Compliance Coordinator will be accountable for meeting all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager. Major Duties and Responsibilities: Operations: Manages customs compliance requests via customers proprietary ticketing system. Ensure smooth and timely export/import process flow. Advise customers on import and export restrictions and customs related matters within parameters outlined. Ensure compliance at all times to regulations. This includes internal polic...

Job_Description":" Job Description : We are seeking a skilled and experienced DB2 Application Database Administrator (ADBA) with expertise in Db2 z/OS to join our team. What we are looking for: Experience as an Application Database Administrator (ADBA) on Db2 for z/OS, with a strong background in physical database design and developing performance-optimized data structures. Demonstrated expertise in managing Db2 databases on z/OS using IBM Change Manager Engineering graduate in Computer Science or a related field from a recognized institute, with over 5 years of experience in IT environments and database management. Extensive knowledge of DB2 utilities. Experience with database performance t...

The IT Application Administrator is a member of the IT Application support L3 team. This role is the initial contact for L3 support needs of the Support Desk, System Admins, and Application team members. This role will monitor production job outcomes, application logs, and communicate concerns and issues to those impacted. This person will be on point for documenting RCAs and delivering to appropriate parties. The candidate must have excellent customer service and communication skills, both written and oral, and must be able to communicate between technical and non-technical people within the team and with other teams that are integrated or impacted the App Admins application. Monitoring Wor...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in lin...

System Designing and Application Engineering for MV AIS panels (Domestic + Exports). Main responsibilities: Technical review of order inputs received from sales Creation complete engineering drawings including GA, SLD, schematic drawings etc Getting drawing approval from customer including attending customers / consultant meetings for approval. Co-ordinating with order manger, DTO (mechanical design team), logistics, drafting vendor etc. Candidate should possess: Good knowledge about Medium voltage power distribution system and AIS panels Knowledge of IS/IEC standards applicable for MV systems Hands on Experience/knowledge in AutoCADD, ELCAD, Promis, E Base tools Knowledge of Protection Phil...

Primary Responsibilities: This position is a frontline, quota-carrying, sales role, selling the entire BMC portfolio of solutions into both SIs and Global outsourcers and the customers that they service worldwide. The Global Account Manager (GAM) will be responsible for setting & driving the vision & strategy for the Account(s) globally, and will be responsible for Sell-To, Sell-With & Sell-Through sales motions within the Account(s) across the regions. The optimal candidate for this position will possess the following skills and qualities- Understanding of the BMC portfolio and the vast competitive landscape Experience selling to and crafting programs for Global Outsourcers Documented succe...

Youll make an impact by You will support the development and implementation of global sourcing strategies in alignment with business needs and according to the locations requirements, ensuring early involvement in all key projects. This involves assisting with inputs to negotiate global contracts and driving and implementing sourcing decisions while considering the focus on total costs. Candidate will aid in managing global demand for Forgings and Copper Casting for the business unit Electrification & Automation and fostering cross-functional alignment within the area of responsibility. Additionally, the candidate will coordinate and support a virtual team of factory buyers globally to achie...

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: Deep technical expertise in Oracle WebLogic and other middleware and cloud platform technologies, to the design, implementation, testing, and ongoing support of our middleware and cloud infrastructure. Installs, configures, and manages middleware applications Amazon Web Services (AWS), should be in a position to work with middleware infrastructure design and architecture, and assists with Proof Of Concept testing. 6+ years of Unix/Linux System Administration experience. 5+ years of hands-on experience managing and configuring WebLogic Se...

Virtual Walk-in-L2 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L2 Desktop Support Engineer Virtual Walk-in-Link for L2 Desktop Support : https://meet.google.com/aug-avxe-iar Experience: 3 to 6 years No of Positions: 10 Job Locations: Bangalore Education Qualification : Any Diploma or bachelors degree Responsibilities: End-User Support: Providing first-level technical support to end-users via phone, email, and remote desktop. Troubleshooting common hardware and software issues on workstations and laptops. Resolving user account and password problems. Assisting with installation and configuration of software applications. Providing guidance on ...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...

The IT Support Engineer role based in Pune involves a variety of responsibilities to ensure smooth functioning of IT systems. Your main tasks will include setting up new joiners on laptop/MacBook, installing and configuring computer hardware, software, networks, and printers. You will also be tasked with troubleshooting and diagnosing technical issues related to hardware, software, and networks. As an IT Support Engineer, you will provide technical assistance to end-users, both in person and remotely. Additionally, your role will require you to troubleshoot Microsoft products such as Outlook, Excel, Word, PowerPoint, OneNote, and OneDrive. You should also be familiar with providing end-user ...

Suryshree Block pvt ltd is looking for Technical Executive to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvem...

Aditi Tracking Support Pvt Ltd. is looking for Technical Support Professional to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportu...

Title : S&C Global Network - AI - CFO & EV - FinOps Analytics ¢‚€ Associate Manager Job Title - S&C Global Network - AI - CFO & EV - FinOps Analytics Associate Manager Management Level: 8-Associate Manager Location: Bengaluru, BDC7C Must-have skills: Financial Modeling Good to have skills: Experience in financial modeling, valuation techniques, and deal structuring. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Wha...

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterpri...

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital ...

top- offset" id=scroll- content> What We re Looking For Proven experience in customer support focused on eCommerce platforms and transactions Strong understanding of eCommerce transaction tickets and query resolution processes Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings Proficient in CRM tools, ticketing systems, and basic reporting software Comfortable working in a rotational shift schedule Highly organized with strong attention to detail Patient, empathetic, and proactive in resolving customer issues Strong problem- solving skills with the ability to multitask in a fast- paced IT service environment Friendly and professio...