2005 Ticketing Jobs - Page 17

Duties and responsibilities Respond to all customer reservation requests promptly Fully knowledgeable about rates, promotions, amenities, programs and services Manage systems that are set up within the reservations department Responsible for maintaining rate parity across all booking Channels (Website, OTA, GDS, Travel Agents etc.) Understand and enforce company policies Verify if each reservation requests are processed as per the set standards Verify if reservation confirmation letters are sent for all processed bookings within the stipulated time Handle any request for amenities or transportation promptly and accurately Monitor all Tentative / Provisional / Wait listed bookings entered on the system Record and file all reservation correspondence Update all reservation modifications Track daily, weekly, monthly, and yearly statistics Ensure that the defined ISO standards and SLAs are followed Eligibility Knowledge of Amadeus/Galileo/GDS/Sabre is a must Should have prior experience in ticketing Should be willing to work in night/rotational shift, if given (not mandatory)

Oracle Inventory: Service Engineer-QA We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle. Key Responsibilities: Provide L1 support for organization and Location Configuration Mange Oracle Receiving and recipient accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls Troubleshoot and resolve Oracle inventory issues or route to appropriate teams Document solutions and knowledge base articles Monitor tickets queues and ensure SLA compliance Support critical period-end processing activities Ensure inventory visibility and accuracy within Oracle systems Implement best practices for inventory management within Oracle Requirements: 5+ experience of Oracle inventory management modules Understanding of receiving and recipient accounting processes Experience with organization and location configuration in Oracle 5+yrs of relevant exp on Support or implementation projects. Manual Testing experience & have written test cases. Good Communication for an Individual contributor role. Location of Work Bangalore, Kodathi office. Familiarity with month-end and quarter-end procedure Strong problem analysis and prioritization skills Experience with ticketing system and incident management Excellent communication and documentation skills Ability to work effectively under pressure during critical business periods Qualifications: Experience with Oracle ERP systems Background in technical support or service desk environments Understanding of inventory management concepts Customer service orientation Strong analytics and troubleshooting skills

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests, and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role The Customer Support Specialist at Responsive is responsible for helping our customers with troubleshooting and training on any issues that they are having in the software. A successful Customer Support Specialist will be comfortable interacting daily with customers, while managing a fluid support workload. By applying organizational, time management, and sound technical skills you will research incoming product issues, assess customer tutorial needs and answer a diverse array of questions. Strong problem-solving and critical thinking skills are essential for this position. Essential Responsibilities Effectively translate customer queries into solutions or internal support plans of action in an articulate manner. Create, track, and update support tickets using Zendesk or similar support ticketing tool within the stipulated SLA. Provide ad-hoc software support for customers on a wide variety of technical issues. Diagnose, reproduce, solve, and as needed, escalate potential product defects with proper documentation. Remain up to date with Responsive s latest product releases. Advocate for customers by taking their product feedback and sharing with other departments to improve the product roadmap. Be a brand ambassador and an expert in what Responsive can do to help the customers. Maintain high-level of Customer Satisfaction (CSAT) handling customer-facing support inquires. Attend and participate in weekly customer support meetings. Work closely with other Customer Success teams to help improve customer experience. Help maintain our help center knowledge base by writing, editing, or proofreading new and existing articles. Education Any Bachelor Degree Experience 3-5 years of technical customer support experience or other relevant experience. Experience with Zendesk or other Customer Service ticketing software. Experience with Salesforce, MS Dynamics, SAML, and various other software is a plus. Prior experience walking customers through technical solutions via web, phone, email, and chat. Knowledge Ability & Skills Excellent written and verbal communication skills with a passion for customer centric communication. Excellent technical problem solving and critical thinking skills. Demonstrate perseverance when resolving customer requests. Proficiency with Microsoft Office suite (Word, Excel, Outlook). Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements. Adaptable and flexible and eagerness to learn. Must be a team-player with a positive attitude. Ability to remain organized while multi-tasking.

Overview Job Purpose ICE Digital Trade provides paperless global trade management solutions which digitize, automate, and accelerate trade & post-trade operations, finance, logistics, compliance, and visibility. The Client Support Specialist will work with the ICE Digital Trade Application Support team to provide first-line support for customers who use our proprietary shipping and trade documentation solutions. The ideal candidate will become well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service. Responsibilities Resolve incidents & requests Take pro-active actions / measures to limit corrective maintenance activities Create and maintain knowledgebase Provide level 1 application support, liaising with level 2 and level 3 support teams to resolve reported issues and incidents Onboard and off-board clients for ICE Digital Trade products and services Update the ticketing system (e.g. Salesforce, ServiceNow, JIRA) for the reported problem and resolution Promptly address user requests, incidents, and problems, ensuring timely resolution Participate in testing to verify and understand the application logic and behavior Escalate issues to the team lead in a timely and appropriately manner Maintain strong relationship with clients and internal teams Undertake root cause analysis and manage resulting action items to resolution Develop and maintain the knowledge base for ongoing support Contribute to system monitoring, alerting, and preventive measures Knowledge and Experience Bachelor s or equivalent university degree Excellent verbal and written English language skills Excellent time-management and organizations skill Knowledge in system and application support preferred Basic knowledge on database, XML, SPLUNK, Salesforce, ServiceNow is a plus Able to work flexible hours in a 24/7 support environment Experience with ITSM tool ServiceNow is a plus

As a Cabin Crew Member, your primary role will be to welcome passengers on board and direct them to their seats. You will be responsible for providing information and safety procedures to the passengers, ensuring that all seat belts and galleys are secure prior to take-off. During the flight, you will be required to make announcements on behalf of the pilot, answer any questions from the passengers, serve meals and refreshments, sell duty-free goods, and advise passengers of any allowance restrictions in force at their destination. It will be your duty to reassure passengers and ensure that they follow safety procedures correctly in emergency situations. You will also be providing first aid facilities and technical help when required. The ideal candidate for this role should possess strong verbal communication skills, have an excellent personality, and be able to handle various tasks efficiently. Previous experience in ticketing will be an added advantage. Qualifications required for this position include a minimum of 12th grade or any undergraduate/graduate degree. Freshers are also welcome to apply. If you have good analytical skills and a keen interest in the aviation industry, we encourage you to apply for this exciting opportunity. For further details and to apply, please contact us at 8196909370.,

B2 English Excellent customer service skills Problem solving oriented Analytical with high interpersonal skills Understanding of IT concepts: software, hardware and networking Troubleshooting skills: IT systems, hardware, software, and troubleshooting methodologies Your tasks Responding to technical queries (phone, e-mail or ticketing system) IT troubleshooting Software & Hardware support Diagnosing IT problems and assisting users, troubleshooting and/or escalating more complex topics to resolving teams Ticket management Managing and prioritizing IT tickets to ensure efficient resolution by following global standards User access management Managing users accesses via Active Directory and internal platforms Documenting activities Ensuring internal knowledge base is up to date by drafting articles documenting troubleshooting steps. Your benefits Buddy program Internal career development program Onboarding program

First Point of Service Excellence: Provide exceptional first-level technical support to our work-at-home workforce, addressing hardware, software, and network connectivity issues in real-time. Remote Assistance Mastery: Utilize various remote tools, web meetings, email, service desk tickets, and instant messaging to deliver prompt and effective solutions to end-users. Closure Rate Optimization: Achieve a high closure rate for first-level support by leveraging a diverse set of remote software tools to troubleshoot and resolve technical issues. Thorough Documentation: Document all resolutions and escalations meticulously within our internal ticketing system to ensure a comprehensive and organized record of IT support activities. Hardware Configuration and Troubleshooting: Configure and troubleshoot a range of devices, including computers, thin clients, Mac computers, and peripherals necessary for our work-at-home operations. Procedural Adherence and Continuous Improvement: Follow established procedures while occasionally exercising sound judgment. Contribute to the development of new standard operating procedures as we acquire new technologies, with a focus on meticulous task documentation. Process Enhancement: Improve existing processes by evaluating objectives, reviewing proposed changes, and making recommendations to enhance efficiency and effectiveness. Information Security Compliance: Reinforce information security compliance across all IT support activities. Education: Graduate/ Diploma (College education preferred) Certifications (a plus): Network+ Virtualization tools knowledge. VMWare. GCP. Knowledge/Skills: 3+ years of work experience in a fast-paced IT desktop support role; BPO experience is preferred. Proficiency in Windows Operating Systems and Microsoft Office 365. Proficiency in Mac OS Operating System and software products. Proficiency with computer hardware, thin client hardware, software, VPN, and remote computer tools. VMware knowledge. Knowledge of Windows Active Directory. MFA knowledge in configuring and managing end-users. Excellent written and verbal communication skills with the ability to interact with non-tech users. Flexibility to work evening and weekend hours when needed. Ability to learn and understand new and potentially complex products. Strong problem-solving skills. Demonstrates honesty, integrity, and teamwork. Adaptable to change and able to work under pressure. Good time management skills and ability to multitask. Maintains high standards of ethical and professional conduct.

Software Engineers at Mastercard design and code a variety of applications covering transaction processing, analytics, user interfaces, and APIs using a blend of cutting-edge technologies across big data, distributed systems, machine learning, and more. As a Software Engineer, you will deliver these products and solutions with speed and agility as part of a small team. This will involve developing high-performing, highly scalable software solutions and products for some of the world s top brands. Specific tasks vary depending on the project and the business unit that you join in. All staff at Mastercard are expected to demonstrate Mastercard Way cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive with a relentless focus on our customers. As a Software Engineer II at Mastercard, you are expected to perform the following general responsibilities: Own tasks (dev, test, deployment) at an application/software component level Able to troubleshoot and refactor existing code Adopt new languages and architecture patterns needed for the work Influence the decisions made by the team Assist peers and less experienced members All about you It is expected a candidate should have experience across multiple areas listed below. Understands and has experience with full-stack application development including backend services, persistence tiers (eg, databases), and interfaces (eg, GUI, APIs, etc). Understands and implements standard data access patterns (eg, data transfer objects, object-relational mappings, data sharding, geo-partitioning). Uses defensive coding, logging, and alerts to help prevent issues. Understands the full feature development lifecycle including creating technical design documentation, comparing & contrasting approaches, tasking out stories, and designing test plans. Approaches feature rollout defensively with rollback contingencies. Conducts product demos. Good oral and written communicator. Communicates clearly and concisely. Structures communication to facilitate asynchronous discussion and build consensus. Creates technical documentation to describe their feature s architecture, functionality, purpose, and troubleshooting workflow. Treats testing as a first-class requirement for any feature, ensuring testability, and coverage from the start. Understands how and when to employ various types of tests such as unit, regression, performance, and integration. Able to isolate technical problems by forming a hypothesis and eliminating prospective causes. Shows creativity and persistence on intermittent or hard to reproduce issues. Works closely with junior engineers and interns. Consistently checks in to provide guidance and ensure progress. Coaches other team members to be productive and grow their skills. Experience using enterprise tooling and processes to support full SDLC including CI/CD, tools for version control, code review, code coverage, trouble-ticketing, feature/defects planning, tracking and management. Exhibits flexibility and professionalism. Approaches discussions with empathy with a goal of building consensus. Frequently pitches in and lends support where needed. Effectively partners with team members in all roles and geographies. Ability to use knowledge of industry and software development trends to propose and apply them to design/architectural challenges for product features.

Manage a small team of IT Ops/support professionals IT Asset and Software license Inventory Management. Proven capability of Supporting Remote Staff spread across multiple regions over dedicated remote assistance tool. Co-ordinate with and support external Vendor in terms of adhering warranty of faulty machines. Sound knowledge on MacOS environment. Manage Installation, upgrades and configuration of hardware and software used in organization setup. Adherence to weekly, monthly and quarterly audit activities run by IT Ops department such us inventory health check, system security checks etc. Knowledge on any MDM solution which supports all operating system is must. Knowledge on Jira Ticket System platform. Result-driven, customer-focused and accountability minded Ability to work in fast paced environment with competing and shifting priorities. Good communication skill with sound knowledge of email writing. SOP document writing skills if asked. Our Core Value Cultures: Merchant 1st Innovation Talent

Customer Success Engineer/ Customer Support Engineer/ Client Support Technician/ Technical Account Manager. We are seeking a dynamic and customer-focused Specialist to join our team. In this role, you will be responsible for providing top-notch technical support while fostering strong customer relationships. You will act as a key liaison between the customer and the technical team, ensuring seamless communication and resolution of technical issues while also promoting customer satisfaction and success. Qualifications Any professional degree viz. B.E./ B.Tech / MBA/ MCA. Technical certifications or experience with Cloud Computing Services and relevant. Previous experience in a customer success or account management role. Skills Proven experience in customer support or technical support, preferably in a customer-facing role. Good understanding of technical troubleshooting processes, SDLC. Exceptional communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong problem-solving skills and attention to detail. Empathy and customer-first mentality with the ability to manage difficult situations professionally. Ability to work independently, prioritize tasks, and manage time effectively. Experience with Project Management and ticketing systems tools. Familiarity with customer engagement practices, including relationship-building and customer retention strategies. Role/ Activities : Serve as the First point of contact for customers, maintaining strong relationships through regular check-ins and follow-ups, thereby liasing between Internal Technical team Customer Understand customers goals and challenges, and offer tailored solutions that drive customer satisfaction and long-term success.

ICE Digital Trade provides paperless global trade management solutions which digitize, automate, and accelerate trade & post-trade operations, finance, logistics, compliance, and visibility. The Client Support Specialist will work with the ICE Digital Trade Application Support team to provide first-line support for customers who use our proprietary shipping and trade documentation solutions. The ideal candidate will become well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service. Responsibilities Resolve incidents & requests Take pro-active actions / measures to limit corrective maintenance activities Create and maintain knowledgebase Provide level 1 application support, liaising with level 2 and level 3 support teams to resolve reported issues and incidents Onboard and off-board clients for ICE Digital Trade products and services Update the ticketing system (e. g. Salesforce, ServiceNow, JIRA) for the reported problem and resolution Promptly address user requests, incidents, and problems, ensuring timely resolution Participate in testing to verify and understand the application logic and behavior Escalate issues to the team lead in a timely and appropriately manner Maintain strong relationship with clients and internal teams Undertake root cause analysis and manage resulting action items to resolution Develop and maintain the knowledge base for ongoing support Contribute to system monitoring, alerting, and preventive measures Knowledge and Experience Bachelor s or equivalent university degree Excellent verbal and written English language skills Excellent time-management and organizations skill Knowledge in system and application support preferred Basic knowledge on database, XML, SPLUNK, Salesforce, ServiceNow is a plus Able to work flexible hours in a 24/7 support environment Experience with ITSM tool ServiceNow is a plus

. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Bachelor s degree in Engineering on IT/ Computer Science or equivalent in work experience and self-study 2+ year s relevant experience in Information Technology operations and methodology must be flexible for 24/7 shifts and shift rotations & 365 days Coverage Proficiency in Microsoft Windows, Linux, Unix Hands on work experience on Linux commands/environments and basic shell scripting would be an added plus Proficiency in Microsoft Office products (Excel, Visio, Word) Excellent communication skills Should be versatile in handling and escalating issues Great problem solving skills - Willing to take ownership of problems and see them through to resolution Sound Knowledge on ITIL principles for incident, problem, and change management, demonstrating foundational knowledge of networking concepts (TCP/IP, DNS), DevOps practices like CI/CD Comfortable working a fast paced agile environment A focus on automation to reduce time on repeatable tasks and data aggregation / presentation Employees at all levels are expected to: Respond to systems notifications on service failures (visual and audible on multiple service platforms) Work with multiple automation and ticketing systems as well as surveillance and diagnostic tools Follow Tier-1 and 2 Comcast troubleshooting procedures to authenticate and restore service integrity Create and maintain chronological trouble tickets concerning on-air issues and maintenance activities Perform daily channel scans and routine error monitoring checks Perform scheduled, preventative and corrective maintenance on satellite acquisition and transmission systems Configuration of satellite receivers and transcoders for content acquisition and distribution. Documents results of applied work processes and practical application of technical standards. Reports results to management. Recommends innovative solutions. Utilize test equipment and monitoring resources to solve moderate mpeg and data problems. Acts as an advocate for Engineering and Operations procedures, policies, and processes. Creates data and metric systems to track operational workflows, maintenances, resources and system failures; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management. Works closely with broadcast and engineering staff on system design and configuration. Provides advanced troubleshooting support when complex issues arise to support operational standards and uptime. Consistent exercise of independent judgment and discretion in matters of significance. Coordinate with Comcast employees and / or external vendors to resolve on air issues Follow-up with internal and external vendors and providers on service issues and statuses Must be able to demonstrate proficient communication/escalation capabilities (escalate up to the VP level) Ability to handle fast paced situations with speed and accuracy Must be customer focused Must be willing to work on related projects and teams as deemed necessary Regular, consistent and punctual attendance Must be able to work variable schedule as necessary. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years

Main responsibility is to provide level 2/3 support (root cause analysis, configure scope items, know resp. SAP value flow, basic how to questions ) for O2C process in alignment with industry leading practices for S/4HANA, Public Edition, working closely with clients to understand their needs Ready to work In Shift The role will involve the following: You will provide support for solutions that are based on SAP S/4HANA Public Edition, BTP and other SAP solutions. Expert on Central Business Configuration Ensure ticket resolution with SLA Change Request: You will work with clients to gather requirements/change request, and then develop and document solution designs that meet those requirements. You will ensure that the solutions you design integrate seamlessly with other systems in the clients environment, or any other additional solutions required to fully cater to requirements. You will oversee the testing of solutions to ensure that they meet the clients requirements and are free of defects. You will be expected to share your in-depth knowledge of SAP solutions and best practices with other members of the team. The ideal candidate shall have at least 7+ years of SAP functional/technical + solution architecture experience, including at least 2-3 end-to-end lifecycles in S/4H, Public Edition , 1-2 Support Project exp( Public Cloud) .

Who we are About Stripe About the team The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote. We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. We re looking for a IT Helpdesk & Support Engineer to join the APAC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results. You ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. In-person support is required as well as setting up desks and managing/auditing peripherals. Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, email, Slack or ticketing system. Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors. Walk customers through problem-solving processes and follow up to ensure issues have been resolved. Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, Dropbox, etc.) Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals) Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades Assist with new hire onboarding and training curriculum Update, and maintain detailed external and internal IT documentation Onboard and support third-party vendors and/or contractors Contribute to shared global IT off-boarding tasks and responsibilities Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more). Own IT asset management and ensure accurate and actionable records are kept of required equipment. Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team. Create and update technology documentation for internal IT teams and for Scale employees. Who you are You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don t hesitate to ask for help when needed. We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Possess 2+ years of experience in IT HelpDesk experience Possess strong working knowledge of Apple systems and software Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, Dropbox, or similar cloud providers Possess strong working knowledge of Atlassian systems (JIRA and Confluence) Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python) Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JSS) Able to independently manage and prioritize workload and projects Possess outstanding interpersonal and communication skills Is empathetic, humble, and possess a strong focus on customer service Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team Infrastructure & Corporate Tech Job type Full time

Procurement Issuance of Purchase Orders Getting Quotes as per the requirement Handling Navision Tool for all Non-IT Related Purchases Coordinating with requestor and getting proper details for PO Closing Purchase Orders post material Receipt Posting GRNs on Purchase Tool Invoice submission on purchase tool Access Control Front End Issuance of ID Cards and Access Cards Activation and deactivation of access cards Maintaining Special access levels to different employees Printing of Physical ID Cards Printing and Branding Procurement of various printed stationery like business cards, address envelopes, letter heads, certificates, mementoes etc ., Maintaining stocks of printed stationery Being inline with communication team for various branding requirements of organization Carrying out branding works at various locations (both internal and external) depending on communication team and organization requirements Brand Store maintenance Event branding Pluxee (previously Sodexo) Issuance and Deactivations of Pluxee Cards Maintaining records of all employees, contractors, interns and vendor issued Pluxee cards Being inline with HR for issuance of new cards for new joiners and deactivating old cards of resigned employees Being inline with Finance for loading amount on Pluxee for all employees, contractors, interns and vendors cards on monthly basis and also adhoc requests Gifting Procurement of Amazon Gift Cards for gifting of various divisional requirements Diwali Gifting Annual Employee Gifting Event Gifting as per divisional requirements Events Handling both internal and external events Annual Day Family Day POB Star Awards Interclub Events HR Events Various divisional events like Pragnya, Jignyasa etc , Hexathon Technology Day End to end coordination of various Team Outings and Team Dinners Space Occupancy Reports Maintain records of space occupancy of various divisions Getting in touch with various divisional heads along with manager to update the records every half yearly Being inline with both divisional requirements of space and also availability of space Sharing these reports with manager on half yearly basis and make changes/corrections if required Travel & Hotel Maintaining annual contracts with travel agent, hotels, airlines to get better prices and discounts Helping travel team with flight ticketing, visa processing, car bookings, hotel bookings whenever there is requirement Hotel reservations for new joiners for their initial stay during relocation Restaurant reservations of various divisional requirements Procurement of Food and Stay vouchers from various hotels depending on divisional requirements Visitor Hospitality Taking care of visitor (external stakeholders) visit to office Getting the rooms ready with proper amenities Being inline with internal contacts of visitors for their requirements Arranging lunches and dinners by checking internal contacts of visitors Arranging transportation to and from hotel/office on daily basis Education / Qualifications Bachelor s degree in Business Administration, Hospitality Management, or related field. 8+ years of experience in administration and hospitality management. Strong organizational, leadership, and communication skills. Proficiency in MS Office and facility management software. Ability to multitask and manage time effectively

Cohesity is seeking a Sales Compensation Analyst to join our Sales Compensation team. This person will be responsible for the accurate and timely processing of sales compensation plan alignments and system set-up for our sales compensation plan participants. How youll spend your time here Administration of the sales compensation plans (including participant data) within our Sales Compensation System, SAP Callidus Commissions Perform monthly, quarterly & annual SOX and business controls to ensure system accuracy and integrity Create and maintain sales incentive plans documentation and individual quota (goal) letters Validate sales participant related data for accuracy and consistency with the guidelines as defined in the sales compensation plan Review and validate participant changes and action for commission processing Interact with sales plan participants to address inquiries regarding their plan and commissions Research and resolve questions regarding commission calculations using SAP Callidus, Salesforce, Workday and Anaplan Work closely with cross-functional partners in Sales Ops and HR on participant related data Manage Commission Team ticketing queue Wed love to talk to you if you have many of the following: 3 years experience of commission system administration and operations Experience with SAP Callidus Commissions tool or similar commissions application Advanced Excel skills required. Experience working in a high tech or B2B SaaS environment Salesforce, Anaplan and Workday experience a plus Strong analytical skills (emphasis on MS Excel and PowerPoint) and the ability to adapt to new systems and processes quickly Experience performing SOX and business controls. Excellence in attention to detail and accuracy Self-starter with strong problem solving skills and demonstrated ability to find solutions without specific step-by-step instructions Highly organized and motivated with the ability to work on multiple projects while delivering results in a timely manner Skilled at working as a contributing team member and individually on set projects Excellent communication skills, written and verbal Ability to read, analyze, and interpret business documents

2-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and Installing new software and update each of them. Configure and install localnetwork printers also coordinate with vendors if required. Configuration and deployment of new desktop and laptop systems. Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance with SLA. Provide new hardware/software for users as approved, assist in asset tag control and inventory management. To support daily technical support activities for desktop, data, and server management. Customize desktop applications to meet user needs. Follow up with clients to ensure their systems are functional. Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution. Installation, configuration and troubleshooting of Operating system, all types of applications, drivers, and necessary updates. Addressing user tickets regarding hardware, software, and Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA

1. Candidate should have at least 2-3 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and prioritize calls based on criticality, assuring IMAC filled for all the case etc. , Assure No misbehave with users by team, regular audit of IVR calls and share the reports, Prepare and provide daily, weekly and Monthly MIS, Ensure tickets are closed within the given SLA. Team Leader must have excellent communication skills, soft skills, To ensure for proper hand over / take over process at the time of any of his team member joins / leaves Havells, Participate in Major Incident and problem management, Must resolve escalated calls informed by centralized helpdesk and resident engineer, as the same time responsible to make sure engineer are able to resolve calls

Hiring For Travel Desk Internationa Voice Graduate Min 1 yr exp In travel domain with Int.Voice Process Skilled in- GDS, Amadeus, Galileo, ticketing Excellent Communication Skills Salary-30k in hand 1 side cab drop off 5 Days working 2 offs Virtal Interview Location-Noida *Immediate Joiners* Contact-9220771924 Akanksha Email-akankshaimaginators@gmail.com

As a Network Automation Engineer at Comcast, you will play a vital role in the Unified Communications Engineering team. Your primary responsibility will be to build and optimize secure, reliable, scalable, and robust systems. You will collaborate with development and operations teams to handle inventory management, fleet-wide audits, server security updates, and certificate renewal. Additionally, you will be involved in implementing and integrating CI/CD processes and ensuring operational control of data visualization, data as a service (DaaS), metrics as a service (MaaS), and maintaining accurate server back-up storage and retention. This role presents a unique learning opportunity where you can enhance your skills while working in a supportive environment alongside experienced engineers. The Unified Communications Engineering organization at Comcast is committed to delivering innovative voice and unified communications products to commercial customers. As part of this team, you will contribute to providing a reliable, secure, and high-quality experience at scale. By leveraging modern DevSecOps practices, we continuously enhance our products to set the standard in a competitive marketplace. Our culture emphasizes continuous learning, diversity, inclusivity, empowerment, collaboration, and open communication to ensure the best customer experience through technology-driven approaches. Responsibilities: - Manage inventory and conduct scripting audits for OS config management - Perform audits of back-up storage and ensure stable back-up with the last 24 hours - Manage fleet-wide certificates and execute necessary actions - Assist in designing, deploying, and managing fault-tolerant services and applications - Deploy updates to applications, services, and systems as needed - Troubleshoot DevOps, staging, and production deployment issues, as well as performance and scalability challenges - Install and manage container orchestration software and repositories - Stay updated with industry trends to enhance business operations - Create and maintain documentation for team processes and tools Required Skillsets: - Proficiency in administrating Linux and Linux applications - Experience in operating system support, server security, and basic networking concepts and protocols - Familiarity with monitoring tools and ticketing/reporting systems - Strong troubleshooting, documentation, and communication skills - Technical expertise in managing scalable, fault-tolerant systems using tools like Ansible - Knowledge of configuration management and automation tools - Experience in deploying and operating systems such as Redhat virtualization, Openstack, AWS, Azure, or Google Cloud Platform - Proficiency in Python, bash, or scripting languages is a plus Core Responsibilities: - Lead technical troubleshooting and provide solutions to complex issues - Advocate for Engineering Operations procedures and policies - Create data systems to track operational workflows and provide actionable insights - Collaborate with vendors on defects and enhancements - Conduct maintenance tests and minimize subscriber impact - Contribute to design considerations for new products or architectural changes - Lead project integration into operations and standardization efforts - Exercise independent judgment in significant matters Education: - Bachelor's Degree is preferred Work Experience: - 5-7 years of relevant experience Comcast offers best-in-class benefits to eligible employees, providing support physically, financially, and emotionally. As a Network Automation Engineer at Comcast, you will have the opportunity to work in a dynamic environment, contribute to cutting-edge technology solutions, and make a meaningful impact on our Unified Communications business. Our commitment to innovation and customer satisfaction ensures that you will be part of a team that sets industry standards and leads the way in media and technology.,

Your Role Configure and customize the Nexthink platform, including dashboards, alerts, and remote actions, to enhance digital experience monitoring. Deploy and manage Nexthink Collectors and browser extensions across enterprise devices while ensuring data privacy and security. Design investigations using NQL, integrate Nexthink with other IT systems, and automate tasks using PowerShell or Python. Monitor, analyze, and troubleshoot digital experience data to proactively resolve IT issues and support performance management. Collaborate with IT and business stakeholders to align Nexthink configurations with organizational goals and automation needs. Your Profile 4 to 6 years of experience in Dashboard creation, Investigation using NQL, Converting PowerShell into a Nexthink Remote Action. Digital workplace management. Experience with Nexthink modules such as Application configuration, Act (Remote Action), Engage (Campaigns) and Analytics (Investigation. Proficiency in working on incidents and change tickets. What You Will Love Working at Capgemini Work on enterprise-scale digital experience monitoring and automation using Nexthink, PowerShell, and NQL. Collaborate with global teams to configure Nexthink modules like Act, Engage, and Analytics for proactive IT operations. Clear career progression paths from engineering roles to architecture and consulting. Be part of mission-critical projects that ensure security, compliance, and operational efficiency for Fortune 500 clients. Location - Bengaluru,Bhubaneswar,Chennai,,Gurugram,Hyderabad,Kolkata,Mumbai,Noida

ALHIND TOURS AND TRAVELS PVT LTD TICKETING,TRAVEL CONSULTANT,ACCOUNTANT,SUPERVISOR, MANAGER Exp - Min 1 yr in the same industry Interested candidates may forward the resumes to hrdelhi@alhindonline.com Whatsapp -98111 97753 Location: Gurgaon

ALHIND TOURS AND TRAVELS PVT LTD TICKETING,TRAVEL CONSULTANT,ACCOUNTANT,SUPERVISOR, MANAGER Exp - Min 1 yr in the same industry Interested candidates may forward the resumes to hrdelhi@alhindonline.com Whatsapp -98111 97753 Location: Gurgaon

ALHIND TOURS AND TRAVELS PVT LTD TICKETING,TRAVEL CONSULTANT,ACCOUNTANT,SUPERVISOR, MANAGER Exp - Min 1 yr in the same industry Interested candidates may forward the resumes to hrdelhi@alhindonline.com Whatsapp -98111 97753 Location: Gurgaon