4384 Ticketing Jobs - Page 17

Manage travel, hotel booking, train & air ticketing Maintain accurate records of travel schedules & cost Liaise with travel agencies for best rates Contact on: rakgupta@marquistech.com Required Candidate profile Strong communication skills Basic Computer & email writing knowledge basic knowledge of Excel Basic knowledge of travel platforms Candidates with experience in Travel agency are preferred

Job Summary Assist Users to help fix their IT issue (Access & Password Application Hardware & Networking related) with willingness to work in rotational shifts including weekends (specifically Australian NZ shifts) Ensure to provide best in class Service to users and there by maintaining high level of C-Sat Efficiently manage the agreed SLA on the Incidents and Service Request handled Manage and Handle User query coming through Calls or Self-service (online) mode Responsibilities Bachelor degree or equivalent experience (should have above 12 months relevant experience in IT contact center) Excellent spoken and written communication skills (on English language).. above B1 High on CEFR standar...

Coordinate travel arrangements, including flights, accommodation, and transportation. Develop and implement effective travel plans tailored to clients' needs. Required Candidate profile Proven experience in the employment firm or recruitment services industry. Strong knowledge of travel management principles and practices.

Manage and oversee all aspects of airline travel management, including flight bookings, ticketing, and customer service. Develop and implement effective strategies to improve travel efficiency and reduce costs. Required Candidate profile Proven experience in airline travel management, preferably in a leadership role. Strong knowledge of the airline industry, including regulations and procedures.

We're on the lookout for energetic, customer-first professionals to be the face of our Client Support & Relationship Team What we need: 16 years of experience in International Flights & Hotels reservations Hands-on knowledge of GDS. (Amadeus / Galileo / Sabre preferred) Strong communication & negotiation skills. A genuine passion for travel & delivering delightful client experiences Strong relationship-building & problem-solving skills Past experience in similar role will be added advantage Responsibilities: Manage end-to-end international flight & hotel bookings for our premium clients Handle fare quotations, re-issuance, cancellations & amendments. Coordinate with airlines, hotels & suppli...

Hi. Greetings from Savantis! We are hiring for one of our clients. Please go through the below details and let us know if you are interested in this opportunity. Position/Title : Customer Support Analyst Experience : 4 - 10 Years Mode : FTE Job Locations : Hyderabad, Bangalore, Mumbai, Pune - Hybrid Shift: 5-30 PM to 2:30 AM IST / 1PM-10PM / 3:30PM to 12-30AM (Rotational Shift). Must have : Saas, B2B, Global Key Skills: Salesforce, customer support, ticketing (Jira), case management, Service Cloud. Job Description: Experience with Salesforce Service Cloud - Case Management Experience with Jira , management Kanban board and Active Sprints MS Teams - utilize MS Teams for effective communicatio...

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) Pune(Hinjewadi) SALARY FOR FRESHERS -- Rs 2.77 LPA ------ Salary : Rs 4.50 to 5.50 LPA FOR 1 YEARS PLUS EXP -- Salary : Rs 5.50 to 7.00 LPA FOR 2 YEARS PLUS EXP -- Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call...

Provide exceptional customer service to airline passengers, addressing their queries and concerns. Utilize Amadeus GDS to manage passenger bookings, reservations, and ticketing. Collaborate with airlines and other stakeholders Required Candidate profile Minimum 3 years of experience in the employment firm or recruitment services industry. Expertise in Amadeus GDS and knowledge of airline operations and regulations. Excellent communication skills

Provide exceptional customer service to airline passengers, addressing their queries and concerns. Utilize Amadeus GDS to manage passenger bookings, tickets, and travel arrangements. Collaborate with airlines and other stakeholders Required Candidate profile Minimum 3 years of experience in a related field, preferably in the airline industry. Expertise in Amadeus GDS and strong problem-solving skills. Excellent communication and interpersonal skills.

-Providing technical support via phone,email,chat -Troubleshooting technical issues related to software & platform -Documenting customer issues & solutions in ticketing system -Collaborating with other technical support teams & resolve complex issues Required Candidate profile -Conducting research & identifying solutions to new technical problems -Maintaining & updating technical knowledge base & documentation -Escalating issues to higher-level support teams when necessary

Provide exceptional customer service to airline passengers, addressing their queries and concerns. Utilize Amadeus GDS to manage passenger bookings, reservations, and ticketing. Collaborate with airlines and other stakeholders Required Candidate profile Minimum 3 years of experience in a related field, preferably in the aviation industry. Strong knowledge of Amadeus GDS and its applications in airline operations. Excellent communication skills

Effectively manage, develop, and train the service desk team achieve service excellence. Establish clear objectives, provide regular feedback, and conduct performance reviews of the TLs, SMEs. Drive the team to meet all defined Metrices for calls and tickets. Identify automation possibilities within existing BAU tasks and lead to completion. Report to leadership on daily/ weekly / monthly stats as guidelined Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Promote the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Coordinate and manage all relevant stakeh...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for...

Role Overview: As a customer service agent at our company, your main responsibilities will include greeting customers, answering inquiries, and providing information about flights and services. You will assist customers with booking and purchasing tickets, checking them in for flights, and ensuring they have the proper documentation. Additionally, you will be responsible for answering customer questions about travel policies and regulations, resolving complaints, handling refunds, and coordinating with other departments to ensure customer satisfaction. You will also keep records of ticket sales and other transactions, monitor flight schedules, adjust reservations as needed, and respond to em...

As a customer service representative in this role, you will be responsible for handling customer inquiries and reservations through various channels like phone, email, and in person. Your key responsibilities will include: - Issuing tickets, boarding passes, and other travel documents. - Providing customers with information on flight schedules, fares, and connections. - Assisting passengers with check-in procedures, baggage handling, and special requests. - Processing ticket changes, cancellations, and refunds efficiently. - Maintaining accurate records of transactions and customer interactions. - Coordinating with airlines, travel agencies, and vendors to ensure smooth operations. - Ensurin...

Life on the team Its an exciting opportunity for Global Service Coordinator role in Computacenter’s dynamic and rapidly expanding FLS Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What you’ll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other ...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance...

Qualifications & Skills Required: Bachelors degree in Travel & Tourism, Business Administration, or related field. Minimum 5 years of experience in ticketing operations, as a senior agent role. Proficiency in Galileo.

We are Hiring Event Coordinator Operations Executive.. Event Coordinator Operations Executive - Aabasoft Technologies Pvt. Ltd. Event Coordinator Operations Executive IndiaEve.com is a leading event listing and ticket booking platform, helping people discover, promote, and book events across India. As part of Aabasoft, we combine innovation, technology, and creativity to deliver seamless event experiences. Role Overview We are looking for a proactive and detail-oriented fresher/junior executive to join our operations team. This role involves researching and adding events to our platform, managing ticketing processes, coordinating with organizers, handling social media updates, and creating b...

Role & responsibilities : Travel Booking and Management: Book travel arrangements (flight, Train, hotel, bus tickets) for employees and management. Ensuring cost-effectiveness and efficiency while booking. Administrative Tasks: Manage day-to-day administrative activities, including reception, mail, and correspondence. Coordinate meetings, conferences, and events. Maintain office supplies, inventory, and assets. Ensure office facilities and equipment are well-maintained. Preferred candidate profile Requirements: Bachelors degree in business administration, Management, or related field. Proven experience in administrative management, preferably in a similar industry. Knowledge of travel bookin...

Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. Why PWC At PwC, you will be part of a vibrant community of...

About the Role We at Innovaccer are looking for a Site Reliability Engineer-II to build the most amazing product experience. You ll get to work with other engineers to build delightful feature experiences to understand and solve our customer s pain points A Day in the Life Take ownership of SRE pillars: Deployment, Reliability, Scalability, Service Availability (SLA/SLO/SLI), Performance, and Cost. Lead production rollouts of new releases and emergency patches using CI/CD pipelines while continuously improving deployment processes. Establish robust production promotion and change management processes with quality gates across Dev/QA teams. Roll out a complete observability stack across syste...

Hiring For Voice Process | Technical process !! 34 k in hand !! GGN 5 day working , Both side travel UG / Grad , 1 year Experience from voice BPO can apply :- 34 k in hand , 40 k CTC 9911567769 / 9560028009 / 8860576337 Required Candidate profile Need only Excellent comms candidates can apply , Immediate Joiner . Technical Process / Non Tech Process . Location :- Gurgaon 9211682478 / 9821089785