3152 Ticketing Jobs - Page 16

About The Role Job Title - S&C Global Network - AI - Supply Chain Analytics - Manager Management Level: 7-Manager Location: Pune, PDC6A Must-have skills: Supply Chain Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the required ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Oracle Exadata Database Machine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus w...

About The Role Job Summary : Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives. Roles and Responsibilities: Deliver sourcing and procurement engagements in the areas of strategic cost reduction, sourcing optimization, procurement transformation, including but not limited to- Define and execute sourcing optimization initiatives such as indirect sourcing and cost take-out, direct sourcing and should-cost modeling, category management, and so on. Identify, evaluate and prioritize sourcing opportunities thr...

About the Role We are looking for an experienced and strategic Principal HR Business Partner to support our Customer Success function. In this high-impact role, you will act as a trusted advisor to business leaders, playing a pivotal role in shaping people strategies and delivering HR solutions aligned with business priorities. The ideal candidate brings strong expertise in employee relations, supporting global stakeholders, and a deep understanding of BPO or Customer Support environments. You will also work closely with various HR Centres of Excellence (COEs) to deliver seamless and impactful HR initiatives. This role will be based on Hyderabad , and the person will be required to work from...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Angular JS4 Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members ...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients i...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients i...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients i...

About The Role Job Title - S&C Global Network - AI - Supply Chain Analytics - Manager Management Level: 7-Manager Location: Bengaluru, BDC7C Must-have skills: Supply Chain Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the requ...

As an Analyst in our Workforce Transformation Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Review incoming tickets and prioritize based on urgency and impact. Log new tickets accurately, ensuring all relevant details are captured. Review and update system documentation, user manuals, and technical specifications. Understanding of system interfaces, features, and functionalities Respond to client inquiries with clear, concise communication. Utilize scripts or knowledge bases to troubleshoot common issues. Investigate and resolve more complex issues that require in-depth knowledge of the system. Collabor...

The Senior IT Manager will be responsible for overseeing the IT infrastructure, software systems, and data analytics initiatives to drive operational efficiency and business growth. This role requires a strategic leader who can manage teams handling hardware, software, and data analytics, ensuring seamless IT operations and supporting digital transformation within the company. Key Responsibilities: IT Infrastructure & Hardware Management Oversee the deployment, maintenance, and optimization of IT hardware (POS systems, servers, networks, security systems, etc.). Develop and implement IT policies, security protocols, and disaster recovery plans. Collaborate with vendors and service providers ...

Booking Hotels/Cars etc. | Handling customer inquiries, resolving issues related to ticketing or reservations

Lead and mentor a team of IT Analysts responsible for: Configuring, deploying, maintaining, and supporting computer workstations, laptops, printers, mobile devices, tablets, phones, cloud Virtual Machines (VMs), databases, and telecommunications equipment. Troubleshooting basic network connectivity and Wi-Fi issues. Diagnosing and resolving end-user issues related to application software and operating systems, including problem classification and prioritisation. Performing scheduled updates and patch management for operating systems, firmware, and software. IT Service Management Oversee Incident, Request, Asset, and Configuration Management processes with adherence to agreed Service Level Ag...

Schoolnet India is looking for Trainer Travel, Tourism, and Hospitality to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keepin...

Job description.Handled service incidents and requests during shifts, ensuring timely resolutions. Purchase request submission in Ariba.Invoice PO issues managing.Interacted with vendors and suppliers to fulfill user requests effectively.Review and approve Software License Management processes and procedures.To track the use of licensed software products by individual users or groups of users. Conduct a quarterly inventory audit, and develop processes and procedures to ensure accuracy.Software license issues handling.Vendor interaction for software quotations for license procurement. Managed escalated cases, providing proactive updates to clients.Coordinated with various domain teams, schedu...

We are seeking a Technical Support - Customer Care Specialist to serve as a primary point of contact for our end-users Our users are students and professional who are preparing for their high-stakes entrance & board examinations They need specialists who can communicate confidently and react quickly to their technical, billing/account, and product usability concerns Our Technical Support - Customer Care Specialists interact daily with our end-users predominantly via email and phone, with the goal of first contact resolution The candidate must feel comfortable working in a team environment and collaborate effectively in a changing environment, with a continuous improvement mindset, helping pu...

Position Title: Operations Executive Inbound Department: Inbound Oman Location: Mumbai, India Experience Required: 23 years in travel operations Role Overview: As an Operations Executive Inbound, you will be responsible for designing and managing travel itineraries for clients visiting Oman. This includes overseeing the complete tour planning processfrom itinerary creation to vendor coordinationensuring seamless and memorable travel experiences for every guest. Key Responsibilities: Travel Planning & Client Engagement Understand client requirements, preferences, and expectations through effective communication. Provide tailored recommendations on destinations, hotels, activities, and travel ...

Founded by accomplished alums from IIIT Hyderabad, our client is dedicated to enhancing the skills of tech professionals through an industry-vetted approach. With a mission to create over 1 million world-class tech professionals, they provide exceptional mentorship and relevant course material to make a significant impact. Their teaching army comprises veterans from top tech giants, guiding learners through individualized mentorship and group discussions, from interview preparation to overcoming career obstacles. Responsibilities: Reach out to prospects and provide guidance on navigating the tech landscape. Follow up with existing prospects to explore new opportunities with our offerings. Qu...

Title: L1 Cloud Support Engineer Reports to: Technical Operations Manager Job Description: 1st Line Support for Cloud based applications (AWS, Azure, Google Cloud) Investigate and resolve incidents at first line to maintain application availability Supporting circa 100 cloud based applications Communicate updates with requesters and stakeholders throughout incidents via ticketing platform and instant messenger Participate in technical investigations and relay/update stakeholders on progress Able to analyze service dashboards to identify issues with services Able to follow written runbooks to restore service quickly and efficiently Knowledge of ITIL Processes including Incident Management, Re...

Job Description Responsibilities Advise customers on best practices for using (application) AIQ in an efficient and effective manner Research, troubleshoot and resolve customer issues, as well as communicate status to customer Fully document all issues and solutions in the support ticketing system and in accordance with Standard Operating Procedures (SOP) Log into the phone system during your assigned shift, to accept and respond to incoming customer calls Escalate product defects and enhancement requests via JIRA to the Level 2 team Develop and maintain deep of technical knowledge of how AIQ is deployed and configured in the Cloud Contribute to an environment that encourages information sha...

CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who ...

Job Title Compliance Learning Administrator, Trainer Job Description Job title: Compliance Learning Administrator, Trainer As a Compliance Learning Administrator, Trainer , you will strengthen organizational capability by equipping compliance learning administrators with the knowledge, skills, and tools needed to succeed. In this role, you will lead the design, development, and delivery of practical training programs that build both technical proficiency and confidence in LMS administration. You will create clear, sustainable training content, job aids, and documentation, and facilitate learning experiences that enable knowledge retention and real-world application. By driving standardized a...

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The role involves providing voice and email support for IT Helpdesk tickets, resolving issues within SLA, and escalating problems as necessary. Key responsibilities include maintaining SLA, deploying and maintaining desktops/laptops, ensuring end-user devices are up-to-date with antivirus, maintaining IT asset inventory, managing user accounts, and following ITIL processes.. Essential Job Responsibilities: Provide first-level support for IT Helpdesk tickets, resolving within SLA. Maintain a 98.9% SLA in resolving incidents. Build, deploy, and maintain desktops/laptops with required s...

Position: Sr. Engineer - DevOps with AWS Cloud Job Description: Technical Skill Experience working on AWS, Kubernetes Orchestration and EKS. Must have 6+ years of Production Env. Experience. Exp. with infra-automation using Terraform| CloudFormation | Ansible. Exp. working on Linux environment with at least one scripting language. Exp. of CI/CD pipeline using Jenkins, Harness l ArgoCD Exp. in Application Performance Monitoring tools such as Datadog, Instana, Grafana, Splunk, PagerDuty, Pingdom and Cloud Watch. Good to know and at least hands on experience on DevOps and Cloud Operation Process and Agile Release Processes, and L2/L3 Ticketing process and experience in SRE role. Should have exp...

Position: Sr. Engineer - DevOps with AWS Cloud Job Description: Technical Skill Experience working on AWS, Kubernetes Orchestration and EKS. Must have 6+ years of Production Env. Experience. Exp. with infra-automation using Terraform| CloudFormation | Ansible. Exp. working on Linux environment with at least one scripting language. Exp. of CI/CD pipeline using Jenkins, Harness l ArgoCD Exp. in Application Performance Monitoring tools such as Datadog, Instana, Grafana, Splunk, PagerDuty, Pingdom and Cloud Watch. Good to know and at least hands on experience on DevOps and Cloud Operation Process and Agile Release Processes, and L2/L3 Ticketing process and experience in SRE role. Should have exp...