4378 Ticketing Jobs - Page 15

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Veeva Vault Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Veeva Vault Safety Application Support, you handling incoming incidents, tickets, change requests and problem tickets. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements.Roles & Responsibilitie...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related chall...

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Infor Lawson, Infor M3 Administration, Infor S3 Lawson Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Manage Infor S3 and M3 customer application environments, Troubleshoot and resolve a...

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.Cornerstone LMS...

Office Administration & Operations Oversee all day-to-day office operations, ensuring smooth functioning of facilities, supplies, equipment, and vendor management. Maintain updated records, documentation, and compliance reports. Implement and monitor office policies, procedures, and security measures. Event & Travel Management Plan and execute internal events, team activities, and corporate functions. Arrange domestic and international travel, including ticketing, accommodation, and itineraries. Coordinate logistics for conferences, training, and offsite meetings. Calendar & Stakeholder Management Manage calendars, schedule appointments, and organize meetings for senior leadership. Act as th...

1. Technical Support: Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems to the correct resources. Update customer data and produce activity reports. Document and manage technical issues in the ticketing system. 2. Troubleshooting: Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Walk customers through problem-solving processes. Collaborate with the network and system administrators to resolve technical issues. 3. Installation and Conf...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team mem...

As a Technical support Engineer, hybrid cloud, You will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra, DataStax Enterprise, and Astra. What You'll Do: ? Research, reproduce, troubleshoot, and solve highly challenging technical issues for our enterprise customers on various product offerings, including NoSQL DBs, SaaS and GenAI. ? Provide thoughtful direction and support for technical in...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

HIRING FOR CUSTOMER SUPPORT (CHAT PROCESS) Company: Leading MNC Location: Whitefield Shift: Rotational Cab: Both-way cab Working Days: 5 days working (2 days off) Salary: Up to 4.5 LPA Eligibility: Only Graduates with minimum 15 months of BPO experience Job Description: Handle customer queries via chat and email professionally and efficiently. Provide accurate information and resolve customer issues within timelines. Maintain records of interactions and update internal systems. Work closely with internal teams to ensure customer satisfaction. Adhere to process guidelines, SLAs, and quality parameters. Skills Required: Excellent written communication and typing skills . Good analytical and pr...

System Support Specialist (US Payroll): Position Summary We are seeking a System Support Specialist with an HR/Payroll operations background to support and maintain our HRIS platform and related third-party systems used for HR Outsourcing and Payroll services. This is not a software development role instead, the focus is on system configuration, issue resolution, user support, and operational coordination within HR and payroll systems. The ideal candidate will have hands-on experience with HRIS/Payroll platforms, a good understanding of HR operations and workflows, and a knack for solving technical and process-related issues in a fast-paced, collaborative environment. Required Skills & Exper...

Hiring For Voice Process | Technical process !! 34 k in hand !! GGN 5 day working , Both side travel UG / Grad , 1 year Experience from voice BPO can apply :- 34 k in hand , 40 k CTC 9911567769 / 9560028009 / 8860576337 Required Candidate profile Need only Excellent comms candidates can apply , Immediate Joiner . Technical Process / Non Tech Process . Location :- Gurgaon 9211682478 / 9821089785

Candidate Specifications Candidate should have overall 10 + years and relevant 2+ years of experience in LMS administration or related system administration role. Proficiency in LMS platforms (e.g., Paylocity, Cornerstone, SuccessFactors, Moodle, etc.). Experience in healthcare, revenue cycle, or highly regulated industry. Familiarity with SCORM, xAPI, and eLearning standards. Experience with data visualization or business intelligence tools. Knowledge of adult learning principles and instructional design best practices. Serve as the primary administrator of the LMS, ensuring system stability, security, and uptime. Manage system configuration, user roles, permissions, and workflows. Coordina...

Roles & Specifications 1. Technical and system expertise (networking, active directory, DNS) 2. Customer support using telephone and computer skills 3. Excellent analytical skills and communication 4. Problem-solving and troubleshooting abilities 5. Time management 6. Teamwork and collaboration 7. Identify and diagnose issues and problems 8. Categorize and record reported queries and provide solutions 9. Support problem identification 10. Advise users on appropriate course of action 11. Monitor issues from start to resolution 12. Escalate, if needed, unresolved problems to a higher level of support 13. Excellent written verbal and presentation skills. Good-to-Have 1 Well organized with abili...

We are looking for a skilled professional with 3 to 6 years of experience to join our team as a Reservation Supervisor/Executive in the Hotels & Restaurants industry. Roles and Responsibility Supervise and coordinate reservation operations to ensure efficient service delivery. Manage and maintain accurate records of reservations, bookings, and customer interactions. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Collaborate with other departments to ensure seamless communication and coordination. Analyze and resolve complex issues related to reservations and customer complaints. Train and guide junior staff members to improve their skills and perform...

We are looking for a highly skilled and experienced Travel Desk Executive to join our team at Hilton Garden Inn. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably with hotels and restaurants. Roles and Responsibility Manage travel arrangements for employees and guests. Coordinate with vendors and suppliers for timely service delivery. Develop and implement effective travel management systems. Provide exceptional customer service to clients and guests. Maintain accurate records of travel bookings and expenses. Collaborate with other departments to ensure seamless operations. Job Requirements Proven experience in travel desk operations or related fie...

We are looking for a skilled Reservations Manager to join our team at Fairmont, with 3-6 years of experience in the hospitality industry. Roles and Responsibility Manage and oversee the reservations process to ensure seamless customer experiences. Develop and implement effective strategies to increase revenue and occupancy rates. Collaborate with other departments to achieve business objectives. Analyze market trends and competitor activity to stay ahead in the market. Train and guide team members to enhance their skills and performance. Monitor and control expenses to optimize profitability. Job Requirements Proven experience in reservations management or a related field. Strong knowledge o...

Educational Requirements Bachelor of Engineering Service Line Computers & Communications Division Responsibilities 3 to 4 years of experience in managing and supporting Windows end points, server administration, configuration, and upgradation. Experience in O365 application, windows OS ,software installation, outlook and server troubleshooting. Experience in datacenter management & Endpoint security management. Knowledge in active directory, DNS , DHCP, file server & Virtualization technologies. Ability to handle major incident and troubleshooting in windows domain. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service...

We are looking for a highly skilled and experienced Reservation Associate to join our team at Le Mridien. The ideal candidate will have 1-4 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records and reports of reservations and customer interactions. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer experiences through prompt and professional communication. Job Requirements Proven experie...

Hi, Greetings from Savantis! We are hiring for one of our clients. Please go through the below details and let us know if you are interested in this opportunity. Client : MNC Position/Title : Service Desk Engineer Experience : 1+ Years Job Location : Hyderabad , Bangalore - WFO Shift: US shift only (Night Shift). JD: International Voice process which involves rotational offs and shifts covering Client and U.S. holidays with an entirely work from office environment. Hands-on work experience with the following: Windows Operating systems and Mac MS Office Suite: O365 office suite (2016, 2020) MS-Word, MS-Excel, MS-PowerPoint, and Outlook/Exchange Working knowledge of Windows Servers, Virtual de...

Coordinate travel arrangements, including flights, accommodation, and transportation.Develop and implement effective travel plans tailored to clients' needs.Provide exceptional customer service to ensure client satisfaction. Required Candidate profile Proven experience as a Travel Consultant or similar role.Strong knowledge of employment firms and recruitment services.Excellent communication and interpersonal skills.

Manage and oversee all aspects of airline travel management, including flight bookings, ticketing, and customer service.Develop and implement effective strategies to improve operational efficiency and reduce costs. Required Candidate profile Proven experience in airline travel management, with a minimum of 15 years in the industry.Strong leadership and management skills, with the ability to motivate and inspire teams

Manage and oversee all aspects of airline travel management, including ticketing, baggage handling, and customer service.Develop and implement strategies to improve operational efficiency and reduce costs. Required Candidate profile Proven experience in airline travel management, with a minimum of 15 years of experience.Strong leadership and management skills, with the ability to motivate and inspire teams.

Coordinate travel arrangements, including flights, accommodation, and transportation.Develop and maintain relationships with clients to understand their travel needs and preferences.Provide expert advice on destinations, itineraries, and activities Required Candidate profile Proven experience as a Travel Consultant or similar role.Strong knowledge of domestic and international travel destinations.Excellent communication and interpersonal skills.