3152 Ticketing Jobs - Page 14

Job description 8 years of experience in AEM Authorization and expertise in AEM design HTML CSS and JS Ability to handle small team with technical guidance Experience in Marketing campaign process across various channel Experience in working in Agile methodology and understand scrum processes Should have experience in Unit Testing and deliver code with high quality Should have JIRA experience in ticket process and task management Should work in second shift 2PM to 11PM

Hiring For Airline process (Travel Consultant) Location : Vikhroli 5 days Working (Rotational Shift) Email Process U.K - BACKOFFICE Salary : 32k to 35k In hand + Incentives 1+ years of experience in International voice / backoffice Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends &...

You will be responsible for handling customer interactions via telephone, email, chat, and web console, delivering excellent customer service, and setting clear expectations based on agreed processes. As part of the role, you will manage and resolve all tickets within target response and resolution times, work on rotational shifts, and demonstrate flexibility. It will be essential to take ownership of customer issues and drive them to resolution, escalating when necessary. Meeting or exceeding performance metrics for the position is also a key expectation. To excel in this role, you must demonstrate exceptional customer service and communication skills, both verbal and written. Strong proble...

Welcome to a world where ambitions take flight! Be part of a 5-star team where your career can grow and thrive. This is an exciting opportunity to join our Contact Centre team in Ahmedabad, India, and become part of the dynamic aviation industry. Role: Customer Contact Centre Agent In this role, you will deliver outstanding service across multiple communication channels including telephone, email, and web chat. You will play a vital part in ensuring customer satisfaction at every interaction, while supporting sales and service functions. Key Responsibilities: - Respond professionally to customer queries and calls. - Promote, sell, and cross-sell travel products and services. - Create new res...

Job Title: Lead - Ops & Strategy About Us: At Wisemonk, we help global companies hire and manage talent in India without the hassle. We serve 500+ clients across 50+ countries handling payroll, compliance, and employee services at scale. Our mission: make cross-border hiring seamless and world-class. Role Overview: Were hiring a Lead Ops & Strategy to build and scale our support and service delivery from the ground up. Youll lead a team, design scalable processes, and bring technology (and AI where possible) into our workflows. This role is ideal for someone who has led support ops in an early-stage SaaS company and is now ready to step up into a larger mandate combining day-to-day execution...

The Functional Business Central Managed Application Services position is responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of Microsoft Dynamics 365 Business Central. This role involves working closely with clients, analyzing business processes, and resolving functional issues related to finance, supply chain, manufacturing, and other Business Central modules. The ideal candidate will have a strong understanding of Business Central functionality, excellent problem-solving skills, and experience in ERP support. Key responsibilities Customer Support & Troubleshooting Serve as the first point of contact for clients experiencing functional issu...

Camwel Solution LLP is looking for Technical Support Professional to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for i...

Cloud platform form (AWS, Azure). Office 365 experience. Windows, Linux experience. Networking, Configuration, Troubleshooting. Firewall management. Managing records domain. Endpoint security experience. Tools and technical experience : Should have experience in Windows, Linux & MAC. Managing and troubleshooting of Active Directory. Knowledge in administration of Active Directory for users and computers. Creation of security groups and Distribution groups. Experience in Group Policies & PowerShell scripting. Knowledge on o ice 365 Assigning rights and privileges to users to access files and folders. Should have experience in firewall management. Configuring and maintaining Print servers. Con...

TCS is hiring for Passenger Support Services!!! Location: Gurugram Experience: 1 to 5 years Job Description: - Help desk team 24X7 support. - Need to have the following skills: a. Well versed on Amadeus suite ARD Web, Altea CM, Altea Inventory & Availability etc. b. Reservations and ticketing experience – includes seating, codeshare handling, c. Disruption handling d. Knowledge of fare filing is a plus Interested candidates can apply for the role. Best Regards, Megha Dixit - TCS HR

Railways for the world of tomorrow. Responsibilities Deutsche Bahn s expertise is in high demand all around the world. As a leading engineering and consulting company in the rail sector, DB Engineering & Consulting offers that knowledge starting with an idea and continuing all the way to operations. We advise our customers in Germany and around the globe, develop technically sophisticated and customized infrastructure, mobility and transport solutions. With sustainable concepts, we ensure the future success of economic regions, make important contributions to the protection of the environment and help shape the world of the future. Since 1966, DB Engineering & Consulting has implemented thou...

A digital solutions company specializing in building custom products for healthcare, hospitality, and loyalty-based businesses is looking for a fractional growth expert to support their growth efforts. The company s primary lead sources are inbound, referrals, and listicles, and they are now looking to set up a more structured growth and business development strategy. Brief Requirements Design and execute a growth strategy to consistently bring in high-quality leads Build out top-of-funnel (TOFU) channels beyond existing sources Identify and implement scalable acquisition channels that align with the company s ICPs Own strategy and execution end-to-end without requiring internal hand-holding...

Provide day-to-day support for Coupa P2P modules including requisitions, purchase orders, invoicing, supplier management, and expenses. Monitor system performance and resolve technical and functional issues in a timely manner. Work closely with procurement, finance, and IT teams to understand business requirements and translate them into system solutions. Manage user access, roles, and permissions within Coupa. Support integration between Coupa and other enterprise systems (e.g., ERP, SSO, middleware). Assist in system upgrades, testing, and deployment of new features or enhancements. Document support procedures, FAQs, and training materials for end-users. Liaise with Coupa support and vendo...

The Agile Product Owner Senior Analyst will be responsible to provide the voice of the customer at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the p...

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: We are looking for an experienced, reliable, and task-oriented Executive Assistant. The Executive Assistant will work with lead...

Key Responsibilities In this context, your responsibilities as a Frontline Support Agent are: Receipt and registration of applications : Respond to user requests via the ticketing tool or by phone (if justified). Document each request precisely in the ticketing system. Analysis and understanding of requests : Understand the users request and, if necessary, ask for clarification to complete the information. Categorization and prioritization : Ensure the correct categorization and if necessary, recategorize requests. Apply the appropriate level of impact in accordance with incident management processes. Transfer and collaboration with Level 2 teams : Escalate requests to the appropriate teams....

The Agile Product Owner Senior Analyst will be responsible to provide the voice of the customer at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the p...

Key Responsibilities: Provide first- and second-level support for eDiscovery tools, primarily Relativity. Monitor and troubleshoot application issues and escalate when necessary. Run and optimize SQL queries for reporting, data validation, and troubleshooting. Collaborate with legal teams, project managers, and IT teams to ensure seamless operations. Maintain incident logs, resolutions, and documentation of support procedures. Assist in testing, deployment, and upgrades of the eDiscovery platform. Perform regular health checks and ensure system availability and performance. Participate in rotational shifts, including weekends and holidays as required. Required Skills and Qualifications: 1+ y...

Grade I - Office/ CoreResponsible for supporting software / platform engineering activities (depending on specialism), working with users to capture requirements, using basic technical capabilities to design, develop and maintain the relevant systems and ensuring compliance with the relevant standards. Specialisms: Software Engineering; Platform Engineering. Entity: Technology IT&S Group The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparenc...

Senior Executive – Regulatory Affairs Reporting to: Senior Manager – Aeropolitical & Industry Affairs The Senior Executive – Regulatory Affairs will be responsible for supporting the Department in ensuring adherence to regulatory requirements as required to expand and maintain IndiGo’s operations. In this role, you will: • Undertake research and data analysis as required to support preparation of position papers and correspondence to achieve aeropolitical objectives. • Be responsible for regulatory authorizations for IndiGo’s operations to new destinations and codeshare operations, tracking their validity and renewal. • Ensure updation of assigned databases. • Carry out all stand-alone speci...

Officer Administration - Bangalore Job Description: Estate Management Central Purchasing activity Management and supervision of front office. Detailed Planning of Travel and Hotel arrangements for employees and Senior Management when they travel outside India or within India. Prepare Itinerary for employees and senior delegates Coordination in Visa Processing, travel formalities for employees and visitors. Organizing Complete Domestic Air/Train/Overseas travel (Ticketing through Travel agent, Hotel Booking, Vehicle Arrangement). Planning, Organizing and controlling all administrative functions. Maintain rate contract with Vendors for Supply of Office Stationery, travel, hotel, cab services e...

Officer Administration - Bangalore Job Description: Estate Management Central Purchasing activity Management and supervision of front office. Detailed Planning of Travel and Hotel arrangements for employees and Senior Management when they travel outside India or within India. Prepare Itinerary for employees and senior delegates Coordination in Visa Processing, travel formalities for employees and visitors. Organizing Complete Domestic Air/Train/Overseas travel (Ticketing through Travel agent, Hotel Booking, Vehicle Arrangement). Planning, Organizing and controlling all administrative functions. Maintain rate contract with Vendors for Supply of Office Stationery, travel, hotel, cab services e...

Job Summary Payroll Specialist is responsible for executing the organization's payroll activities, ensuring pay is processed on time, accurately and in compliance with government regulations. This role involves payroll, aiding in data gathering, assisting in ad hoc projects and additional payroll works when required. Job Requirements Payroll Processing: Work with vendor for preparation and distribution of the company's payroll, ensuring accurate and timely processing of payroll transactions including salaries, benefits, taxes, and other deductions. Compliance: Ensure compliance with as per the government legislation requirements. Stay updated on changes to laws and regulations that affect pa...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...

Description & Requirements An IT Support Specialist associate is required to provide Tier 0 to Tier 2 technical support assistance and troubleshooting to all company Professionals. Support will be provided remotely via voice and/or email. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization and, in general a contribution to the successful use of Information Technology Services within the company. Essential Duties Requires coverage during standard operating hours as well an on-call support if needed. Troubleshooting of IT Services incidents as requested thru the IT Ticketing Tool by internal employees and ...

This opening is with one of the leading Travel company located in Sector 62, Noida. We are excited to announce that we currently have openings for the position of Travel Sales Executive Outbound. We are seeking enthusiastic and deserving candidates who are passionate about travel and customer service. About Us: This is with the client with full-service travel agency based in the heart of Entertainment City, Noida (NCR). The team is deeply passionate about India and committed to offering quality, experiential holidays to discerning travelers. Job Details: Position: Travel Sales Executive Functional Area: Travel, Tours, Ticketing, Airlines Role Category: Ticketing/Travel/Documentation/Itinerar...