3152 Ticketing Jobs - Page 13

Note: This is In office job and No travel involved. Key Responsibilities: Consult with clients to determine their travel needs, preferences, and budget. Design and present customized travel itineraries, packages, and recommendations. Book accommodations, transportation, and excursions using online booking platforms. Stay updated on travel regulations Provide after-sales support, including changes, cancellations, and travel documentation. Maintain accurate records of bookings, transactions, and client information. Build lasting relationships with clients through proactive communication and follow-ups. Upsell and cross-sell travel products, insurance, and upgrades. Resolve travel-related issue...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...

Responsible for Handling Corporate Travel Desk Strong communication skills (verbal and written) Possess good knowledge of Domestic and International boundaries. Handling all functions related to Hotel Booking and Travel Arrangements (Airlines, Bus, Car and Railway) Taking care of cancellations and refunding of the bookings. Coordinating with Travel Agents. Will be responsible for coordinating with the branches across India. Maintaining complete record, files and documentation related to travel desk. Must be well aware of all the geographies, country capital across. Desired Candidate Profile Must have good communication skills Must have minimum 2-3 years of experience in travel desk Must be e...

Responsible for Handling Corporate Travel Desk Strong communication skills (verbal and written) Possess good knowledge of Domestic and International boundaries. Handling all functions related to Hotel Booking and Travel Arrangements (Airlines, Bus, Car and Railway) Taking care of cancellations and refunding of the bookings. Coordinating with Travel Agents. Will be responsible for coordinating with the branches across India. Maintaining complete record, files and documentation related to travel desk. Must be well aware of all the geographies, country capital across. Desired Candidate Profile Must have good communication skills Must have minimum 2-3 years of experience in travel desk Must be e...

You will be working as an Implementation Conversion Analyst Specialist in Reconciliation IT at FIS. Your role will involve data management and reconciliations automation using FIS platforms for BPaaS customers. **Role Overview:** As an Implementation Conversion Analyst Specialist, you will be responsible for examining data files, processes, forms, reports, and operational needs of customers. You will complete data mapping and transaction workflows as the basis for conversion to FIS systems. This role requires advanced expertise in technology platforms and the ability to work independently on significant issues. You will also be expected to mentor other team members and provide solutions to c...

As an After Hours Travel Consultant, your role involves providing expert support to corporate and leisure clients outside regular business hours. You will handle urgent bookings, itinerary changes, and troubleshooting to ensure travelers receive seamless, high-quality service at all times. Your deep travel knowledge, fast problem-solving skills, and ability to work independently under pressure are essential for success in this role. Key Responsibilities: - Provide after-hours support for corporate and leisure travel bookings, changes, and emergencies. - Deliver fast, tailored solutions to client needs, ensuring minimal disruption. - Work with global fare structures, including corporate and l...

As a Travel Operations Executive at our company in Jaipur, your role will involve working on contracting with Hotels and DMC's, handling end-to-end responsibility of Tour operations, and coordinating between Sales team, Trip leaders, and Suppliers. Your responsibilities will also include booking hotels, taxi, flights, and assisting customers with visa documentation. You will be in charge of following up with hotels for renewal, new contracts, rate negotiation, and special requests. Additionally, you will need to identify key markets and develop new itineraries suitable for our client base. Researching new hotels, restaurants, activities, and local suppliers will also be part of your key resp...

The Functional Business Central Managed Application Services position is responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of Microsoft Dynamics 365 Business Central. This role involves working closely with clients, analyzing business processes, and resolving functional issues related to finance, supply chain, manufacturing, and other Business Central modules. The ideal candidate will have a strong understanding of Business Central functionality, excellent problem-solving skills, and experience in ERP support. Key responsibilities Customer Support & Troubleshooting Serve as the first point of contact for clients experiencing functional issu...

Key Responsibilities Support the daily operations of critical data Centre facilities globally, ensuring compliance with JLL and LSEG policies and financial regulatory requirements. Coordinate and track preventative and reactive maintenance schedules, including vendor management and contractor oversight. Enforce rigorous access control procedures to maintain site security and regulatory compliance. Maintain detailed records and logs for work orders, incidents, risk assessments, and maintenance activities. Liaising with internal and external technical teams through to request resolution. Assist in incident management by responding to alarms, raising tickets, documenting incidents, and supporti...

About The Role We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Primary Skills 69 years of experience in L2 desktop support or IT service desk roles Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote s...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations within a BP...

Job_Description":" The job roles and responsibilities are, Install, configure, and maintain desktop, server, and network systems (Windows-Linux-MAC). Monitor system performance and troubleshoot issues related to hardware, software, and networking. Maintain and troubleshoot hardware such as laptops, desktops, printers, and networking devices. Assist in setting up and maintaining security measures, including antivirus, firewalls, and access controls. Support IT asset management, inventory tracking, and documentation. Respond to helpdesk tickets, providing timely and effective technical support. Collaborate with internal teams and vendors for system upgrades or issue resolution. Maintain docume...

" This position supports TrueLark, a recently acquired brand under the Weave umbrella. While you ll be employed by Weave, your work will directly contribute to the TrueLark product and team. TrueLark is an AI-powered virtual receptionist designed for appointment-based small and medium-sized businesses. Its agentic AI platform manages scheduling, rescheduling, and client inquiries through SMS and web chat, providing 24/7 support. TrueLark helps businesses recover missed calls, increase bookings, and streamline front-office operations. - - - We re looking for a proactive, detail-oriented Onboarding Assistant to join our team. In this role, youll support the implementation of TrueLark for brick...

About the Role: Were looking for a Data Analyst to join our growing team. It s a fast-paced environment in which you will be the first point of contact in supporting our customers and their suppliers with onboarding, technical support, and data analytics. We need people who are organized, able to think on their feet, and who can find creative solutions to interesting problems. A Day in The Life of Our Data Analyst: Evaluate customer Spend and Bill of Material data for ingestion Troubleshoot issues and work with our technical teams to identify and report bugs Effectively manage inbound support requests via helpdesk, tickets, and email Be an advocate for our customers and proactive in finding ...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the ...

Must to have : Basic Linux Administration: Perform L2-level tasks such as user management, file system checks, disk usage monitoring, and service restarts. Monitoring and Alerts Handling: Monitor Linux servers and data centre infrastructure using tools like Nagios, Zabbix, or OEM. Acknowledge and escalate critical alerts as per SOP. Physical Hardware Support: Assist in racking/stacking of servers, replacing faulty hardware components (HDD, RAM, NIC, etc.) under guidance. Server Health Checks: Conduct daily/weekly health checks on Linux systems, data centre environmental metrics (temperature, power, humidity), and report anomalies. Remote Console Operations: Use IPMI/iLO/DRAC or remote consol...

Job description As a Service Desk Agent in our shared model working in a 24x7 environment, you will be responsible for providing high-quality technical support to our customers via phone, email, and chat. You will work in a team environment, collaborating with other Service Desk Agents and support teams to ensure timely resolution of customer issues. You will be responsible for managing SLAs, creating KBAs, and accurately documenting all customer interactions. Role & responsibilities Providing 1st and 2nd level issue resolution and troubleshooting for end users (remote users) in a managed services environment. Managing incoming requests (via telephone, email or the ITSM portal) promptly and ...

Here s a structured Job Description (JD) draft for the Sr. Service Desk Support Engineer & Lead , based on the details you provided: Sr. Service Desk Support Engineer & Lead Position Overview We are seeking a Senior Service Desk Support Engineer & Lead to join our IT operations team. This role is responsible for leading day-to-day Service Desk activities, resolving incidents, guiding junior analysts, and ensuring the highest levels of customer satisfaction. The ideal candidate will have strong technical expertise in end-user computing, leadership skills to mentor the team, and the ability to drive operational excellence. Key Responsibilities Service Desk Operations Answer customer requests v...

This is an exceptional opportunity to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is changing the world of data-driven customer experience. We deliver personalized products, pricing, offers, disclosures, and customer communications to market faster and more efficiently while reducing risk. Were working with some of the largest financial services customers in the world--including four of the top 10 banks--and we re growing. Our people and culture are our top priorities. We value the contributions our employees make and work hard to ensure their voices are heard and accomplishments are recognized. POSITION OVERVIEW Naehas is s...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Provide best in class service & customized solutions to High network individuals (HNIs)/Platinum cardholders through latera...

Job description Handling complaint, Installation & Commissioning of PAN INDIA. Acknowledging the complaint and asking to send the details like invoice copy, Nature of the complaint etc (Format of acknowledgement given below). After receiving the details, escalating the requests to the team. Analysing the issue, sending mail accordingly and coordinating with client. Following up with client for update via call and mail. In case client need virtual guidance arranging call with our engineers Sending Service quotation, Performa invoice, after completing the work service invoice is raised by Mr. Moorthy or Mr. Jithin Following up for payment for the service invoices. Be in tune with the manufactu...

1.Should have knowledge and experience on a. Cisco Voice on-prem Infrastructure i.e. CUCM, IM&P, Unity, UCS Server, Call billing server, Call recording solution and VM ware ESXI. b. Cisco Cloud infrastructure i.e. Webex Calling, Video conferencing devices c. Genesys On-prem engage and equivalent Cloud Contact centre agent Configuration & Troubleshooting d. Configuration & Troubleshoot Voice Gateway, MGCP, H.323, SIP, SIP & TDM PRI Voice 2. Follow customer defined checklists for Voice & Video infrastructure along with Contact centre setup 3. Able to resolve the issues pertaining to Voice & Video infrastructure along with Contact centre setup 4. Logs Analysis of Voice and Video infrastructure ...

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...