3152 Ticketing Jobs - Page 11

Job Description Who we are: Do you want to join our Geo-data revolutionFugro s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise helps us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate their assets more safely, sustainably, and efficiently. But we re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. Job Purpose: We are seeking an experience...

Technical Support Engineer yesterday CGS BPO or to apply! DESCRIPTION Greetings from CGS! We are hiring for Technical Support (Voice Process) to join our dynamic team supporting the North American Process (Night Shift). Job Details: Position: Associate Technical Support Engineer Process: International Voice Process Experience : Freshers to 4 years (All are welcome to apply!) Shift: Night Shift (Cabs provided for night shifts; Day shift during training (One Month)- own transport required) Work Schedule: Training Period: 6 days/week Post-Training: 5 days/week (Rotational two off) Work Location: Hi-Tech City, Hyderabad (Work from Office) Education: Undergraduates are also eligible Requirements:...

The Sr. Manager, Support Team is a senior leadership role responsible for managing a high-performing team of ERP support engineers, ensuring the delivery of exceptional customer experiences and operational excellence. This role is focused on fostering a customer-centric culture, driving team performance, and developing strategies to resolve complex customer challenges efficiently and effectively. The Sr. Manager oversees team operations, including case management, escalation handling, and process improvement initiatives. They act as a key liaison between the support team and cross-functional departments such as Product Management, Engineering, and Sales to ensure alignment on issue resolutio...

Job SummaryWe are seeking a detail-oriented and experienced Payroll Specialist to join our peopleteam. The ideal candidate will be responsible for managing the end-to-end payrollprocess, ensuring accurate and timely salary disbursement, compliance with Indianlabor laws and tax regulations, and providing excellent support to employees onpayroll-related matters. This role requires strong knowledge of payroll systems,statutory compliance, and excellent communication skills. Key Responsibilities Collaborate with all internal departments and teams for inputs collation,publishing payroll calendar with all stakeholders. Process monthly payroll accurately and on time for all employees, includingcalc...

Noc Manager Home NOC Noc Manager Title: Manager; Network Operations Center BharathCloud is looking for an optimistic and organized Network Ops Center Manager to oversee day-to-day operations and ensure system availability and reliability. Description: The Network Ops Center Manager will lead a dynamic team and ensure smooth daily operation of the network operations center (NOC). Primary objective is to ensure the operations are attended within agreed service Level agreement. Meeting Response and resolution in timely manner. The candidate will make certain the required infrastructure, resources and monitoring systems are available and operationally stable to meet the team s its customer requi...

Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead...

Role Overview We are seeking an experienced Finance Generalist with strong expertise in Accounts Payable (AP), Accounts Receivable (AR), and workflow management to join our team supporting our Australian client. The ideal candidate will have at least 6 years of hands-on accounting experience, with proven ability to manage AP/AR cycles, create and maintain financial workflows, and adopt emerging AI and automation tools for process efficiency. We are seeking someone with an AI-first approach who is comfortable with learning about automative reporting, predictive budgeting, and real-time financial analytics. This role offers comprehensive training opportunities and focuses on strategic finance ...

About IQVIA IQVIA is a leading technology company in Life Sciences. Our team is focused on building modern large-scale software products which take advantage of the company s unique data assets. Designation : Service operations manager PURPOSE The Operations and Support Manager is responsible for overseeing the day-to-day support operations across platforms and services, ensuring seamless delivery, incident resolution, and performance tracking. This role demands: Strong analytical capabilities to interpret performance metrics and drive continuous improvement. Leadership in managing support teams , including mentoring, performance reviews, and resource planning. People management skills to le...

About IQVIA IQVIA is a leading technology company in Life Sciences. Our team is focused on building modern large-scale software products which take advantage of the company s unique data assets. Designation : Service operations manager PURPOSE The Operations and Support Manager is responsible for overseeing the day-to-day support operations across platforms and services, ensuring seamless delivery, incident resolution, and performance tracking. This role demands: Strong analytical capabilities to interpret performance metrics and drive continuous improvement. Leadership in managing support teams , including mentoring, performance reviews, and resource planning. People management skills to le...

Role: Technical Architect Airline Retailing Integration (Amadeus Nevio/ Altea) Domain: Airline / Aviation Experience: 10+ years Location: Noida/ Chennai/ Bangalore Candidate must have a strong background in Airline Retailing platform integration , especially with Amadeus Nevio/ Altea . Must be able to lead end-to-end architecture, design, and integration strategy for modern airline retailing systems supporting Offer Order Management (aligned with NDC and One Order standards). Key Responsibilities: Define and lead the solution architecture for integration with Amadeus Nevio, Altea and other retailing platforms. Translate airline business requirements into scalable, secure, and compliant archi...

DP World is looking for Manager - People Shared Services Analytics - Global Service Centre to join our dynamic team and embark on a rewarding career journey Team Leadership: Manage and lead a team of employees, providing direction, guidance, and support to achieve departmental or organizational goals Planning and Strategy: Develop strategic plans, set goals, and create action plans to accomplish business objectives Operations Management: Oversee day-to-day operations, ensuring efficient workflow, resource allocation, and adherence to policies and procedures Budgeting and Financial Management: Manage budgets, allocate resources, monitor expenses, and contribute to financial planning Performan...

Global Flight Handling Services is looking for Customer Service Agent / Traffic Agent / PSA (Passenger Service Agent) to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their o...

Job Profile Department: Information Technology Reports To: IT Service Desk Manager LocationHyderabad (WFO)Role Summary: The IT Services Desk Specialist provides Tier 12 technical support to end-users across the organization, with a strong focus on troubleshooting Microsoft Office 365 (O365) and Azure Active Directory (AAD) issues. The role involves resolving technical incidents, fulfilling service requests, and ensuring high customer satisfaction through timely and effective resolution of user concerns. Key Responsibilities: Serve as the first point of contact for IT support through phone, chat, email, or ticketing system. Troubleshoot and resolve issues related to Microsoft O365 (Outlook, T...

Job Description: Flight Ticketing Executive Job Summary: Responsible for handling customer calls, reservation management, ticketing, reissue processes, email, and chat communications, ensuring accurate processing of bookings and excellent customer service. Key Responsibilities:- Manage and process reservations for flights using Amadeus and Galileo reservation systems. Handle ticketing, calling, chat, and reissue of tickets as required through Amadeus and Galileo. Respond to customer inquiries via calls, emails, and chats regarding availability, pricing, and booking procedures. Coordinate with airlines and other vendors for reservations and cancellations. Maintain accurate records of bookings...

We are seeking an energetic and customer-focused L1 Support Engineer to join our IT support team. As the first point of contact for technical issues, you will be responsible for troubleshooting basic IT problems, resolving user queries, and escalating complex cases to higher-level teams. This is an excellent opportunity for fresh graduates or early-career professionals to build a strong foundation in IT support and grow within the organization. Exp:- 1 - 4 years Notice Period: Immediate/15 days Location: Hyderabad Interested candidates forward their resume to sajida.u@cirruslabs.io

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone Strong Knowledge of Lending module is must. Knowledge of Cancellation rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon Act upon clearance of Open ...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance ...

Fresher Graduates for our Client Side Direct ON ROLL Qualification: B.Sc, BCA, B.Com, BBA, Year of Pass out: 2021,2022,2023,2024,2025 Location: Bangalore, Hyderabad ,Chennai Good Communication Skills Required

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance ...

Client and Corporate Coordination:- Act as the primary point of contact for clients and corporate institutions.- Coordinate with clients to understand their requirements and ensureefficient service delivery.- Build and maintain strong relationships

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

Roles & Responsibilities [IT HelpDesk Call-Coordinator] Attend user calls for issues and assign it to the available IT executive Oversee the day-to-day operations of the IT helpdesk team Follow ISO27001 processes and procedures. Monitor the progress of support requests and ensure that they are resolved in a timely and efficient manner Identify and implement areas for improvement in the helpdesk process Manage the helpdesk team's budget and resources Compile and report on helpdesk metrics Collaborate with other IT teams to resolve complex support issues Provide training and support to helpdesk team members Follow up will users for their feedback on the resolved issue Updating all asset record...

Job Description Should have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business Users Incidents and Service Requests Monitoring of mass incident tickets and re-prioritization/logging of incident tickets if required Direct resolution of Incident and Service Request Tickets based on available information in KEDB Routing tickets to further support units across L2s, when not resolvable at L1 Establish, maintain and update KEDB to enhance resolution efficiency at L1 Seamless Coordinati...

Job Description IT Service Desk -SME Working knowledge of Oracle EBS or Oracle Fusion Cloud in Finance Module. Familiar with IT service management (ITSM) processes and tools Establish performance objectives and provide regular feedback through performance evaluations To Service Desk Manager. Oversee daily service desk activities, ensuring prompt resolution of incidents and service requests. Must have experience in working on ticketing system tools like ToDesk . Jira, Service Now or Remedy. Must have experience on Service Desk, Incident, Problem, and Change Management Responsible for all major incidents, utilizing team s engagement. Monitor agent calls, analyze performance and provide valuabl...