2005 Ticketing Jobs - Page 10

Job Summary: Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers. technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing up-time and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. SOW Lab Support Engineer Job Description & Key Responsibilities: • Set up test configurations in the lab as advised by the Engineering team. Deliver within the defined SLA. Coordinate with cross-functional teams if necessary to complete the assigned tasks. • Manage miscellaneous tasks inside the lab. Prepare and maintain work reports and service reports. Track the equipment maintenance and calibration schedules. Coordinate with vendors to establish new setups in the lab. Basic knowledge of the LAB area complies with ESD & EHS standards. Prepare monthly reports. Collaborate effectively with the team and be willing to learn new technologies and equipment operations. Proficiency in hardware and software installation. Experience in the installation and maintenance of memory testers such as Advantest, Flex Star, Teradyne. Diagnostic and calibration experience with memory testers and chambers. Familiarity with desktop support, AD maintenance, Win Server. Experience in a Linux environment CentOS & Ubuntu. Good understanding of IT infrastructure hierarchy, Proficient with MS Office. Experience with any ticketing system is mandatory, Python knowledge. Vendor coordination for warranty claims, repairs, and services. Jira ticketing experience (not mandatory) & Quality tools or certification with 5S,6S, AI awareness. Work with technicians to fix issues in limited time frame. Ensure the LAB area complies with ESD & EHS standards. Collaborate with different teams, Coordinate within the team to resolve any challenges. Be a team player, adapting and learning new technologies and equipment operations. Effective communication skills, both written and spoken. • Strong analytical skills for technical issue resolution. Educational Qualifications: Minimum qualification should be Diploma in (EC, EE, CS) with 4-5 years of experience or BE/B. Tech (EC, EE, CS) with 5-6 years of experience in a relevant field

As a Support Engineer, you will be responsible for resolving incidents and service requests within the agreed Service Level Agreements (SLAs). You will work closely with internal teams, customers, and vendors to ensure timely issue resolution and effective service delivery. You will follow ITIL best practices, adhere to organizational processes, and participate in proactive initiatives to improve service quality. Key Responsibilities: Incident & Service Request Management: Resolve L1 incidents and service requests within agreed SLAs. Understand priority and severity of issues based on ITIL practices and customer agreements. Analyze repetitive s to identify high-ticket-generating Configuration Items (CIs). Follow runbook troubleshooting steps and contribute to runbook updates for continuous improvement. Ticket Management & Escalation: Escalate unresolved tickets within the organization or to customer peers as per SLA guidelines. Understand the Operational Level Agreement (OLA) between delivery layers (L1, L2, L3) and route tickets accordingly. Ensure timely follow-up on tickets, managing ticket backlogs and ensuring resolutions within agreed timelines. Ensure effective communication with respective teams and customers, based on defined processes. Collaboration & Stakeholder Management: Collaborate with different delivery towers to resolve tickets within SLA. Document and share learnings for self-reference and knowledge sharing. Participate in team and organizational-wide initiatives to improve service delivery. Lead customer and vendor calls, organize meetings with stakeholders, and actively contribute to Root Cause Analysis (RCA) meetings. Software Installation & Configuration: Install and configure software, tools, and patches as required to ensure the smooth running of customer environments. Process Adherence: Follow and adhere to organizational and customer-defined processes. Consult with mentors or senior team members when in doubt or when process clarification is needed. Abide by company policies, business conduct standards, and best practices. Training & Development: Complete all mandatory training requirements on time, as defined by the organization and customer. Provide on-the-job training and mentorship for new team members. Set personal performance goals and actively seek continuous feedback from peers and managers. Performance Management: Regularly update FAST Goals in NorthStar and track progress. Set goals for mentees and provide constructive feedback for their development. Assist new team members in understanding customer environments and expectations. Required Skills and Knowledge: Technical Skills: Understanding of customer infrastructure and the ability to correlate system failures. Ability to use ITIL practices for incident and service request management. Familiarity with common troubleshooting steps and runbook usage. Communication Skills: Strong communication skills to lead customer/vendor calls, meetings, and collaborate effectively with cross-functional teams. Collaboration & Stakeholder Management: Ability to work across multiple teams, driving timely resolutions and sharing knowledge. Problem Solving: Analytical mindset with the ability to resolve incidents and provide solutions within SLA. Customer Focus: Strong focus on meeting customer needs and delivering high-quality service. Desired Qualifications: Basic understanding of ITIL practices and frameworks. Prior experience in L1 or similar technical support roles. Familiarity with ticketing tools and service management platforms. Additional Requirements: Ability to adapt to a fast-paced work environment and meet deadlines. Willingness to participate in continuous learning and skill development. Required Skills Service Desk, Active directory, ITIL

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities Enter, maintain, organize data in a computer Handle day to day office activities Answer phone calls and manage email Discuss with clients regarding various packages, flights and travel related queries Btech field do not apply

The Senior Analyst role within Bain's Cyber Security Department focuses on safeguarding the organization's digital assets and integrity. As a Senior Analyst, you will play a crucial role in understanding how security measures align with the organizational strategy. Your responsibilities will include organizing and leading the development and implementation of security controls that comply with regulatory requirements and best practices. You will be responsible for monitoring, analyzing, and responding to potential security incidents and threats. Assessing their urgency and impact on Bain, you will implement necessary measures to protect the organization's digital assets, data, and infrastructure. This may involve taking a leadership position in coordinating activities across the team, collaborating with technical teams and Security leadership. The Senior Analyst Security Operations role encompasses various disciplines, including Threat Intelligence, Vulnerability Management, Pro-Active Security Testing, and Enhanced Security Operations. Depending on the requirements, team members may dedicate a percentage or all of their time to these specific disciplines. Your principal accountabilities will include: - Vulnerability Management (80%) - Collaborating with cross-functional teams and providing leadership and guidance. - Conducting regular vulnerability scans on the organization's network, applications, and systems. - Implementing and operationalizing vulnerability management tools, processes, and best practices. - Prioritizing vulnerabilities based on risk and potential impact. - Leading meetings to remediate identified vulnerabilities and tracking progress. - Enhanced Security Operations (10%) - Expertise in Forensic Investigations and Tooling. - Leadership experience in Red Team, Blue Team, Purple team exercises. - Professional Development and Innovation (10%) - Staying informed about emerging trends and technologies in cybersecurity. - Collaborating with security team members, IT departments, and relevant business units to address security concerns. - Exploring Professional Certifications and planning trainings with leadership. Your knowledge, skills, and abilities should include: - Strong expertise in Security Monitoring & Incident Detection and Response. - Knowledge of various security tools like Splunk, CrowdStrike, Windows Defender, and others. - Understanding of Vulnerability & Attack Surface Management toolsets, Threat Intelligence tools, etc. - General skills such as good communication, analytical mindset, ability to work independently and in a team, eagerness to learn, and entrepreneurial spirit. Qualifications and Experience: - Bachelor's degree in a related field or equivalent education and experience. - 4-6 years of experience in the same domain. - Experience in deploying systems or applications, complex problem solving, and working in a dynamic environment. - Strong customer service, communication, troubleshooting, and endpoint security control design skills. - Experience with automation of Information Security controls, scripting, and cloud security control frameworks. In this role, you will play a vital part in enhancing the organization's overall security posture and addressing security concerns effectively. Your ability to adapt to new challenges, work collaboratively, and stay updated with cybersecurity trends will be crucial for success in this position.,

: Desktop L1 Profile : 1. Candidate should have at least 1.5 to 2 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

: Desktop L1 Profile : 1. Candidate should have at least 1 or 2 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

Desktop L2 Profile : 1. Candidate should have at least 2.5 to 3 years experience. 2. Service now tools 3. How many types of case priority are there ? 4. What priority cases do you handle? 5. Good knowledge with the Technical and VIP user handling 6. Compliance Part as well ( Bit Locker , Security , Antivirus , Patch etc,) 7. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 8. Candidate should have experience in Active directory. 9. Candidate should have experience in VPN Tunnels and Proxy etc. 10. Candidate should have knowledge on ticketing tool and Incident management. 11. Candidate troubleshooting sills. 12. Candidate should have knowledge in new system configuration, IMAC checklist 13. Candidate should be a graduate.

Skills required Senior Cloud Ops (Cloud + Infra) Level 2 professional for managing and maintaining Cloud infrastructure across all platforms Azure and Google Cloud professional level certifications are mandatory Candidates should have at least 3+ years of experience in Cloud Operations specifically in GCP and Azure, and 2+ years of experience in OS support Experience in managing and troubleshooting Windows Server OS environments is preferred. Basic understanding of DevOps tools like Docker , Kubernetes , Jenkins , Terraform etc. Knowledge of Active Directory, Group Policy, DNS, and DHCP is essential. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork abilities. Knowledge with the ITIL framework is highly valued. Roles & Responsibilities: As a Senior Cloud Ops (Cloud + Infra) Level 2 professional, you will be responsible for managing and maintaining Cloud infrastructure across Google, Azure and Amazon platform Will manage and coordinate the daily activities of the Cloud Ops team as an L2 SME, guiding engineers in managing infrastructure resources in a cloud environment. Act as the Single Point of Contact for all platform and infrastructure-related issues within the customer environment. This includes operating support and troubleshooting to ensure the smooth functioning of systems. The individual will be responsible for technical decisions, leading troubleshooting, and providing solutions to problems for their immediate team and across multiple teams. Monitor the health of cloud resources and perform daily/weekly health checks. Monitor the ticketing support queue for all incidents and Service Requests. Respond and resolve incidents and service Requests within the response and resolution SLAs. Collaborate with Cloud engineering team for any L3 level issues and provide solution Experience with incident management and problem management is required. Plan and implement infrastructure, OS upgrades and capacity expansions based on business requirements. Regularly backup systems and implement disaster recovery procedures to ensure business continuity. Monitor and optimize infrastructure for performance, cost efficiency, and security. Implement and maintain security best practices for Cloud, including IAM, firewall rules, and encryption. Maintain a hardening checklist and ensure that all resources are hardened according to the standard in build and run operations. Provide 24/7 support for Cloud Operations to customers across regions.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Configures the core system for the technological processes of the customer based on performance requirements. Job Description: Formal studies and/or certification in the field of Information Technology 3-8 years of experience in a Network Operations Center (NOC) environment Strong troubleshooting skills across a variety of technologies. Superior written, oral, and presentation skills. Strong Analytical skills with attention to detail Embody a "Whatever it takes" attitude toward Customer Satisfaction and Delight Shift Work Schedule Required Strong knowledge of the ITIL Framework Specific technical experience in the following technologies: Strong skills in performing troubleshooting of environments like MS SQL databases and Citrix Virtual Apps and Desktops Experience with PowerShell or a similar scripting tool Experience with securing both online and on-premises infrastructures Prior experience analyzing or responding to security events and incidents Assist with reviewing, deploying, and implementing security monitoring tools Continuously improves security, compliance, and availability Implement and monitor security measures for the protection of computer systems, networks, and information Identifies opportunities and executes plans to improve workflow and understands and quantifies the business impacts of those improvements for communication to management. Responds to information security-related questions and inquiries using established information security tools and procedures Experience within the medical or healthcare field Certifications: Azure, Citrix, VMWare, ITIL or Network + (Add on advantage) Experience with a ticketing tool Ability to lead and mentor others Experience with remote monitoring technologies (ex., Dynatrace, SolarWinds, Azure Monitoring). Proficient in utilizing business tools such as email, Microsoft Word, Excel, and PowerPoint. Meets all Vendor Credentialing requirements necessary to gain VMS client site access as required by local laws. Meet customer-specific credentialing requirements, which may vary by client and may include, but are not limited to: Proof of valid identification (photo, driver s license, SSN), Criminal background checks, drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training Estimated up to 5 % Travel for training Responsibilities include, but are not limited to: Performance and Security Event Management Knowledge of network technologies (protocols, design concepts, access control) Knowledge of security technologies (encryption, data protection, design, privilege access, etc.) Incident Management (including participation in Major Incident Management if/as needed) Monitoring systems for escalated issues. Report to proper teams and drive process/product issues to resolution Incident Management process for partners and products from third parties Problem & Root Cause Analysis Change Management Continuous Improvement Drive Problem Management/Root Cause Analysis and continual improvement of products and processes Proactively communicate & collaborate with Varian HQ and Field Operations Management related to work at hand (Escalations, Process Performance, etc.) * Ensure Configuration Items (CIs) are identified, accounted for, reported, verified, and audited * Manage and support necessary application & database with help of the developers * Monitor, measure, report, and review current performance of services and components in the enterprise IT environment and ensure IT capacity meets business needs * Define an end-to-end provisioning process facilitating automation wherever possible * Enforce the information security procedures & compliance across IT systems & services Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers specific businesses, please visit our company page here . As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

What this Job Entails: The Service Desk Specialist III will support one of Astreya s key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up the users computer, or deliver to the end-user. Monitoring, updating and maintaining tickets in a defined ticketing system. Responds to tickets, contacts users and plans workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign off on closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Support access to corporate network/wireless and applications both on the network as well as over VPN. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 5 to 8 years related experience and/or training; or equivalent combination of education and experience Networks with senior internal and external personnel in own area of expertise Demonstrates good judgment in selecting methods and techniques for obtaining solutions Ability to work independently with minimal supervision Excellent coordination skills and a team player Ability to identify issues and escalate as needed Excellent written and oral communication skills Strong interpersonal and customer service skills Experience with hardware, software, and network troubleshooting Experience with software application use and installation Ability to resolve technical issues under pressure Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

About Company We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management. This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. Location: While our primary workplace type is flexible, this position is based within Kodathi, Bangalore. Key Responsibilities: Financial Systems Support Provide end-to-end support for FIS Quantum and Echos treasury management systems Maintain static data within the Quantum environment to ensure system integrity Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers Identify and resolve interface issues with bank statements and cashflows Configure, troubleshoot, and fix Cash Xplorer functionality Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement Learn internal systems to provide comprehensive end-to-end support to users Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Technical Operations Apply strong Oracle/SQL Server database expertise to maintain system performance Author and optimize SQL queries for data extraction and reporting Apply working knowledge of the Quantum data model to troubleshoot complex issues Work with Golden Gate and Datapipelines technologies for data integration Support integration points between FIS systems and Oracle Fusion AGIS/GL modules Utilize FIS ticketing system to manage and track support requests Governance & Compliance Maintain SOPs, process documentation, and impact assessments for system updates Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity Ensure financial data accuracy, SOX compliance, and internal control adherence Participate in change management processes to minimize operational disruptions Required Qualifications 5+ years experience with FIS Quantum and Echos treasury management systems Hands-on experience in static data maintenance within financial applications Proficiency in Oracle/SQL Server database concepts and SQL query authoring Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement Familiarity with bank statement and cashflow interfaces Experience with Cash Xplorer configuration and troubleshooting Working knowledge of Golden Gate and Datapipelines technologies Understanding of SOX compliance requirements for financial systems Experience with FIS support tools including the FIS ticketing system This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users.

What you ll do: Primary function This role offers exposure to a wide range of responsibilities, including hands-on experience with enterprise-grade platforms, mentorship from experienced professionals, and opportunities to contribute to impactful projects Job Responsibilities Support and build data systems and pipelines, monitor and enhance data flows, and work with tools such as Azure Data Factory, Snowflake, and Power BI. Troubleshooting issues, incident response Developing data visualizations/reports. Supporting maintenance work on Data & Analytics platform ensuring platform stability. Automation of metrics measurement User management and access provisioning Azure Subscription security score maintenance, Patching, auditing Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. 0 to 2 years IT experience Skills: Preferred Exposure to data analytics or data engineering concepts. Experience with ticketing systems like Jira or ServiceNow. Technical skills Strong SQL Knowledge ability to write and troubleshoot SQL queries Exposure to cloud Azure, AWS Awareness of AI/ML concepts Python familiarity with scripting and automation tasks Version Control (Git) understanding of basic Git operations Data Visualization tool knowledge Power BI preferred. Soft Skills: Strong problem-solving and analytical thinking. Good communication and interpersonal skills. Eagerness to learn and grow in a fast-paced environment. Ability to work collaboratively in a team setting.

Handle inbound reservation inquiries via phone, email, and other channels Assist customers with reservation modifications, cancellations, and special requests Provide detailed information on services, pricing, and booking policies Required Candidate profile Collaborate with other departments to ensure availability and resolve issues

Welcome aboard! As a Flight Attendant, your primary responsibility will be to welcome passengers on board and direct them to their seats. You will provide information on safety procedures and ensure that all seat belts and galleys are secure prior to take-off. During the flight, you will be making announcements on behalf of the pilot, answering passengers" questions, serving meals and refreshments, selling duty-free goods, and advising passengers of any allowance restrictions at their destination. In addition to providing excellent customer service, you will also be responsible for reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Your role may also involve providing first aid assistance, ticketing services, and offering maintenance technical help when needed. To excel in this role, you should possess strong verbal communication skills and have an excellent personality to interact with passengers effectively. If you are a 12th pass or any under-grad/graduate (freshers), and you believe you have the required skills and qualifications, we encourage you to apply for this exciting opportunity. We look forward to welcoming you to our team!,

As a Senior Tech Support Engineer at our organization, you will be responsible for providing advanced technical support for complex issues that require deep troubleshooting, root cause analysis, and collaboration with development, operations, and customer support teams. Your role will be crucial in ensuring system stability, maintaining high customer satisfaction, and driving continuous improvement in support processes. To qualify for this position, you should hold a Bachelor's degree in engineering or an equivalent field. Additionally, you must have at least 7 years of experience, with a minimum of 3 years in a technical support role. Strong expertise in troubleshooting complex applications, systems, or network issues is essential, along with a solid understanding of technologies like application servers, databases (e.g., SQL Server, PostgreSQL), C#, WebAPI, and cloud platforms such as Azure and AWS. Proficiency in log analysis tools, monitoring systems, and debugging tools is required, along with experience in C#, .NET Core/.NET Framework. Familiarity with ticketing and incident management systems like ServiceNow, Salesforce, and Jira is a plus. You should possess strong problem-solving skills, the ability to work independently under pressure, and excellent analytical capabilities. Experience with cloud platforms, knowledge of CI/CD pipelines, DevOps concepts, and supporting mission-critical applications are advantageous. Exposure to monitoring tools like Splunk, AppDynamics, or Datadog is also beneficial. Your duties will include providing advanced technical support for Level 3 issues, conducting deep root cause analysis for recurring incidents, and collaborating with various teams to resolve complex defects and performance issues. You will be responsible for analyzing logs, monitoring system behavior, creating knowledge base articles, and participating in deployment validations and post-release monitoring. Additionally, you will identify areas for automation and process improvement to reduce future support incidents. Communication with customers and stakeholders during incident resolution, guiding and mentoring junior team members, and staying updated with industry trends and emerging technologies are integral parts of this role. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.,

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Greeting From Ishmeet Consultant !! Hiring for Travel Backend Profile Salary Upto :- 5.5lpa + other benefits Looking for GDS Knowledge. Location :- Chennai Call Simran at 9354858533 for more information .

Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary: Serves as a systems analyst on the Cross Functional Team, working closely with colleagues and customers to ensure in-house or deployed systems and devices are kept current and functional. Ensures all applications are well-behaved and functioning properly. Assists with verifying that all device platforms and OSs (Windows, AIX, UNIX, LINUX, etc. ) are properly configured to support production, test, and development environments effectively and efficiently. Additionally, incumbents will perform all application migrations, upgrades, and installations in multiple environments. This effort requires close coordination with all members of Operations IT. This position works under general supervision and direction. Essential Job Duties and Responsibilities: Performs day-to-day application administration. Monitors and manages application and infrastructure health. Resolves incidents and takes ownership of incidents and sees them to full resolution, escalating as necessary. Responds to end-user trouble requests through the enterprise ticketing system Installs and upgrades applications on all platforms. Maintains secure applications. Assists by interfacing with other teams on all software releases. Provides sign-off on various release gateways. Troubleshoot server and workstation hardware across several manufacturers and platforms (including, but not limited to Cisco, Dell, HP, NetApp). Provides assistance with Windows, UNIX, LINUX, AIX, and HP-UX based platforms in relation to application function and performance. Monitors system backup/restore/failover software and hardware. Assists in the installation and configuration of databases. Assists in installing, configuring, and operating monitoring software such as SolarWinds. Develops knowledge base articles describing installation-specific configurations and processes. Ensures consistency and professionalism of all incident notes and resolution information. General Duties and Responsibilities: Comply with Cubic s Quality Management System Comply with Cubic Occupational Health, Safety, and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organizations Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Four-year college degree in computer science or related technical field. OR equivalent years of experience in lieu of a degree. Three (3)+ years of systems administration/analyst experience. Knowledge and experience in supporting applications and Infrastructure. Hands-on experience providing Level 3 application and production support. Must be comfortable participating in rotational on-call support. Exposure to Middleware technologies such as Tomcat/Weblogic. Knowledge of networks, Windows, and UNIX Operating Systems. Exposure to Linux editors such as Vi, Nano, and Vim. Experience with virtualization technologies, such as VMware, Hyper-V, and RDS. Knowledge of databases, including SQL Server and Oracle. Knowledge of SQL in general. Broad understanding of System Administration/Analyst methodology and principles. Proficient with all Microsoft Office applications. Ability to handle multiple tasks simultaneously and under tight deadlines. Able to understand and carry out instructions provided in various forms (written, oral, diagram). The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. #LI-NB1 Worker Type: Employee

Req ID: 333421 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect - CPQ to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Once You Are Here, You Will: Lead CPQ configurators, CPQ Business Analysts, & Developers Provide state of the art solutions, working directly with the business to reduce complexity and re-shape business processes to ensure a successful implementation. Steer an engagement away from the pitfalls by asks which project requirements could lead to project issues and advising clients appropriately Leverage your extensive experience in CPQ to drive successful implementations Ensure functionality is delivered per the SOW, identifying deviations and communicating to project leadership Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, bugs, events, incidents, requests, changes, problems, etc. Basic Qualifications: 5+ years of Salesforce consulting experience 7+ years of relevant work experience in the Salesforce Space 5+ years within CPQ space (i. e. , 2+ years in Salesforce CPQ implementation, Additional 3+ years experience in other CPQ platforms) 3+ years Salesforce CPQ implementations as a solution lead Proven experience implementing CPQ solutions including enterprise architecture, leading a team through ERP integration, & understanding of down-stream processes such as billing, provisioning, etc. Salesforce CPQ Specialist Certification Ability to guide software developers (code development) Bachelor s Degree from an accredited university Preferred Qualifications: 7+ CPQ end to end project implementations Experience with Salesforce administration, configuration, & tools like process builder Experience with RESTful Service Architecture & CPQ API s & QCP (quote calculator plug-in) is a plus Experience with CPQ deployment tools such as Prodly Strong CPQ configuration experience and system administration Strong functional knowledge of OOTB Capabilities Strong knowledge of designing Architecture Diagrams and Data flows Strong problem-solving skills Knowledge of End-to-End Order Management lifecycle Knowledge of Agile methodologies and understanding of software development process Knowledge of lightning web components & how to address UI/UX requirements effectively when deploying CPQ to channel/distributors/partners Well-versed with Salesforce security model and Communities experience is a plus In depth understanding of CPQ architecture (Data, Logic Layers, Data Layers), data models, customizations & extensions Excellent verbal and written communication skills with ability to tailor messaging to audience Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application Hands on experience on Salesforce Data Loader Sales Cloud Certification, Salesforce Administrator Certification, App Builder Technical skills related to Apex and other languages is appreciated but not a requirement Ideal Mindset: Visionary. You are responsible for providing the technical vision for the solution. About NTT DATA #salesforce

Ensure that month end reporting is on time and accurate, analysing results and trends Assisting in database design and maintenance Report development and creation (Power Bi) Production of standard reports to schedule (daily, weekly, monthly) OneDesk Management OneERP Firefighter (timesheets, related tickets) OneDesk ticket response and management OneERP time entry support for the business Communication to any UK employee with missing time, coordinating feedback and support quick resolution Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends Manage data quality, perform darta quality spot checks Undertake data extraction, transformation and uploads as required Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends Communication to any UK employee with missing time, coordinating feedback and support quick resolution Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality Filtering and cleaning data by reviewing reports, and performance indicators to locate and correct code problems Account Payable Queries Manages Overtime processing for UK business User Set-up Contractor and Partner set up and administration Promote efficient business processes Highlight process improvements to reduce the challenge of timesheet management for the UK

5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

Job Title : Senior AP Associate What We Offer (Bright Vision Global Solutions Private Limited): Established in 1984, our associated companies have thrived as a dynamic Export and Trading House with a primary focus on textiles and textile intermediaries. Over the years, our journey has traversed diverse business domains. Currently, we are excited to announce opportunities within our young and rapidly growing Outsourced Services (Knowledge, Business & Finance) division, which was inaugurated in early '23. What we offer is a chance to work with an innovative outsourcing outfit that provides customized offshoring opportunities to mid-size and mass market American companies. You will get a chance to be a part of a fast-paced start up environment working with new age tech systems and processes. You will get hands-on experience of working on American Accounting, Finance, Marketing and Knowledge processes along with a fair bit of direct face time with our Western counterparts. We deeply value our HR assets and thrive to help you augment your skill sets, develop new skill sets and achieve a holistic and successful career by providing a much-needed impetus and boost to your overall growth trajectory. Project Overview: The project company has been the leading organization in data collection for over 50 years, offering critical assessment, technology, and data capture solutions globally. At present, a number mergers and acquisitions, have led the company to pivot into a reputed Managed IT Services player. We are seeking a highly skilled and detail-oriented Accounts Payable Specialist to join our finance team. This role offers an exciting opportunity to contribute to the financial success of the project while working in a collaborative and supportive environment. Job Summary: As a Senior AP Associate, you will be responsible for managing the day-to-day accounts payable functions, including processing invoices, reconciling vendor statements, and ensuring timely and accurate payments. The ideal candidate will have a strong working knowledge of NetSuite along with exceptional organizational skills and a keen attention to detail. Notice Period: Should be no longer than 30 days. Preference will be given to recruits available to join immediately. Joining: Available to join latest by 18th August 2025. Candidates available to join by 1st -8th August 2025 will be given preference. CTC: Rs. 4 6.5 LPA. Salary will be commensurate with market standards & previous experience Screening & Interview Process will involve short basic tests to evaluate the candidate’s general aptitude, accounting & domain knowledge, soft skills & comprehension, and MS Excel (Spreadsheet) capability. Role would be On-Site from Sector V (Salt Lake), Kolkata. Shift timings would be the night shift, 5:30pm to 2:30am (US Time zone) . Candidates unwilling to work the night shift or looking for hybrid & remote roles are not suitable and hence not acceptable. Key Responsibilities: Process vendor invoices accurately and efficiently in NetSuite and Tipalti systems. Match purchase orders with invoices and verify pricing, quantities, and terms. Reconcile vendor statements and resolve any discrepancies or issues in a timely manner. Prepare and process payments to vendors via ACH, wire transfer or check. Maintain accurate and up-to-date vendor records in the accounting system. Assist with month-end close activities, including accruals and reconciliations. Respond to vendor inquiries and resolve payment-related issues promptly and professionally. Collaborate with cross-functional teams to ensure compliance with company policies and procedures. Assist with special projects and process improvements as needed to enhance efficiency and effectiveness. Stay informed about changes in accounting regulations and best practices related to accounts payable processes. Qualifications: Bachelor’s degree in Accounting, Finance, or related field preferred. Minimum of 4-5 years of accounts payable experience in a fast-paced environment. Strong working knowledge of NetSuite required. Ability to learn new tech tools to include Tipalti software required. Proficiency in Microsoft Excel and other MS Office applications. Excellent organizational and time management skills with the ability to prioritize tasks. Exceptional attention to detail and accuracy. Strong analytical and problem-solving skills. Good written and verbal communication skills. Ability to work independently as well as collaboratively within a team. Prior experience with month-end close processes and reconciliations preferred. Knowledge of accounting principles and practices. Good to Haves: Proficiency in US GAAP. Well-rounded and in-depth knowledge and experience of the overall AP Process in the US consisting of GL Coding of Invoices/Vendors, Vendor Management, Due diligence, Invoice Processing, Payment Processing, Exception Management etc Prior experience in US Accounts Payable. Qualified Chartered Financial Analyst or semi qualified CFA. Qualified Certified Public Accountant (USA) or semi qualified CPA. Qualified Certified Management Accountant (USA) or semi qualified CMA.