4378 Ticketing Jobs - Page 10

ROLE SUMMARY / Key Responsibilities Lead and manage a team of mobile engineers, fostering collaboration, innovation, and technical excellence. Oversee the end-to-end mobile app development lifecycle, ensuring timely, high-quality delivery. Partner with product managers to define mobile product vision and align with business and user goals. Set the technical direction for mobile initiatives, driving best practices in architecture, coding, and process. Collaborate with design, QA, and backend teams to deliver cohesive, scalable mobile solutions. Mentor engineers, promote professional growth, and foster a culture of continuous learning. Stay ahead of emerging mobile technologies and integrate n...

Responsibilities Handle incoming calls, tickets, and chat messages from users. Ensure user queries or issues are captured, validated, and triaged for further processing. Provide support with technical queries via phone/remote. Identify, investigate, and diagnose issues. Follow the Incident Lifecycle as defined by our processes. Create and maintain KB articles for issues. Timely ticket logging, prioritizing, escalation to resolver groups, progress updates till resolution. Resolution of tickets within provided and agreed SLA. Escalate the incident to the next line of support based on agreed process. Flexible 24/7 support and rotational shifts. Adherence to Service Desk policies and procedures....

Service Desk Voice based technical support experience in a global environment Basic technical knowledge of Desktop/Laptop and Mac Basic Knowledge on Citrix, AD, Group Policy, VM, DNS, DHCP, SCCM, WDS, Bitlocker. Knowledge of Exchange/ O365, Lync troubleshooting, Internet and Networking, Abilities to perform software installations and troubleshooting. Able to work under pressure to resolve issues affecting production services coordinating multiple teams. Excellent analytical, problem-solving and multi-tasking skills. Technical knowledge of different client operating systems. Should have worked on any ticketing tool and should be able to work within SLA's Good verbal and written communication ...

Greetings from KVC CONSULTANTS LTD!! Job description We Are Hiring For Leading IT Company. Job Locations : PUNE - HINJEWADI PHASE - 2 BANGALORE- ELECTRONIC CITY FRESHERS -- SALARY -- RS 2.77 LPA Salary : Rs 4.50 LPA - 5.50 LPA -- FOR 12 MOTNHS PLUS EXP Salary : Rs 5.50 LPA TO 7.00 LPA -- FOR 24 MOTNHS PLUS EXP Language: Proficient in English (Read + Write + Speak )Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or ...

Job Summary: We are looking for an experienced Customer Service Lead (Non-Voice Domestic Process) to manage daily operations and ensure service excellence across multiple customer support teams. The ideal candidate will oversee a non-voice process (email, chat, ticketing, or back-office support) within a BPS environment , ensuring productivity, quality, and adherence to SLAs. Key Responsibilities: Lead and manage a team of Customer Service Associates handling non-voice domestic processes (email/chat/back-office). Monitor team performance against quality, productivity, and turnaround time (TAT) targets. Handle escalations, resolve customer issues, and ensure prompt and professional responses....

Job Summary: We are looking for an experienced Customer Service Lead (Non-Voice Domestic Process) to manage daily operations and ensure service excellence across multiple customer support teams. The ideal candidate will oversee a non-voice process (email, chat, ticketing, or back-office support) within a BPS environment , ensuring productivity, quality, and adherence to SLAs. Key Responsibilities: Lead and manage a team of Customer Service Associates handling non-voice domestic processes (email/chat/back-office). Monitor team performance against quality, productivity, and turnaround time (TAT) targets. Handle escalations, resolve customer issues, and ensure prompt and professional responses....

TransUnions Job Applicant Privacy Notice What we'll Bring: The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and then progress the same through the Problem Management lifecycle. What you'll Bring: Key Responsibilities: Incident Management: The primary function of a Principal Major Incident Manager is to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service as quickly as possible during Major Incidents while keeping accurate an...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...

1) Providing detail knowledge related to Hospitality, and Tourism Management, such as tourism planning, hospitality marketing, and event management. 2) Participating in the design and development of the curriculum, ensuring that the content is current, industry-relevant, and meets academic standards. 3) Using a mix of teaching methodologies such as lectures, case studies, role-playing, simulations, field visits, and practical training. 4) Engaging in research activities related to the tourism, hospitality industries, contributing to the academic body of knowledge. 5) Collaborating with industry experts, government agencies, and other academic institutions for research projects or industry-dr...