3152 Ticketing Jobs - Page 10

Job Overview We are building a world class Global Trade Services (GTS) organization and the AD&M Business Unit Analyst plays a critical role in supporting trade operations and compliance within the Business Unit (BU).The BU Analyst serves as a trusted advisor and key team member within TEs Operational Compliance team for the BU. The purpose of this role is to facilitate TEs compliance, at the BU level, with import and export regulations globally to enhance global trade compliance, reduce risk, increase responsiveness to issues and opportunities, and support effective operational aspects of international trade.This role reports into the GTS Manager EMEA (based in UK) and is a key member of th...

Position Summary We are seeking an experienced and proactive Senior Tech Support Engineer to join our team. In this role, you will provide advanced technical support for complex issues that require deep troubleshooting, root cause analysis, and collaboration with development and operations, customer support teams. You will play a key role in ensuring system stability, maintaining high customer satisfaction, and driving continuous improvement of support processes. Education : Bachelor s in engineering degree or equivalent degree. Must have: 7+ years of experience with at least 3+ years in an Tech support. Strong experience in troubleshooting complex application, system, or network issues. Sol...

Principal Security Architect About Providence Providence, one of the US s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world , Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts aroun...

The Role: An Engineer III, Recovery Services Operations plays a key role in supporting and maintaining recovery systems and services critical to our customer s business continuity. This position will monitor, troubleshoot, and improve recovery infrastructure and processes to ensure reliable and efficient restoration in the event of disruptions. The incumbent will also collaborate with other internal teams to execute recovery procedures efficiently. Responsibilities: Execute complex customer-specific recovery procedures in assigned recovery technology focus area(s) to provision hardware, install OS, configure servers, and restore operating systems, applications, and data. Manage work queue to...

1. Job Role & Responsibilities: Handle flight, hotel, and other travel bookings efficiently. Manage ticket issuance, reissuance, cancellations, and refunds. Provide real-time support for urgent ticketing needs. Maintain records of bookings and generate reports as required. Assist in resolving ticketing-related queries and concerns. 2. Qualifications & Experience: Minimum of 2-5 years of experience in ticketing operations. Proficiency in GDS systems (Amadeus, Galileo, Sabre, etc.). Strong knowledge of airline fare rules, ticketing procedures, and refund policies. Ability to handle high-pressure situations and multitask efficiently

Who are we looking for? The Oracle ticketing Platform Engineering group is looking for a Principal Software Development Engineer with expertise and passion in building and growing services within large scale global cloud environment. Our mission is to provide critical tools and experiences to OCI operations and service teams across Oracle. This role will be responsible for designing, and implementing large, complex, and deeply integrated tooling services for Oracle Cloud Infrastructure. OCI is central to multiple businesses within Oracle, and cross organizational collaboration is common. We are looking for a deeply technical engineer that can thrive in this environment and provide designs an...

VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE 3+ year of experience working for Customer support, handling minimum of 40+ calls per day Good experience in identifying customer needs and helping customers towards resolution Experience in working with US customer Maintain a positive attitude and calmly respond to customer complaints Handling escalation calls Proven ability to adapt and work in high stress environments, as per business need Must be willing to work in US rotational shifts Candidates must be willing to work from office all 5 days Team player Career Level - IC0 Responsibilities In this role, you will use customer service skills and basic front end application knowledge to asses...

Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracles extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for TechnicalEngineer(s)to join our group, who are customer-focused with technical support experienc...

Experience in supporting SAP functional areas Interface knowledge with SAP and Non-SAP systems Non- Regression Testing SAP FICO/MM/SD/PP/QM/EHS/LE/PM

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

Service Desk | Tech Support Any grad with min 1 yr exp in Troubleshooting/SD/AD/DNS/Tech Support CTC-Upto 4 LPA + Varaibles Immediate Joiner Night Shifts WFO-5 days working Excellent Communication required Contact-9521017693/9982833693

Responsibilities: *Manage international calls with US clients *Maintain high call quality through good English communication Ability to work in night shifts *Provide precise and reliable information to customers regarding bookings, cancellations Health insurance Provident fund Sales incentives Annual bonus

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Se...

As a candidate for the position, your role will involve handling alerts, sending reports as per the shift schedule, temple monitoring, providing customer support, supporting engineers, raising internal tickets for issues, and daily communication with different branches for faulty sensors. You will be responsible for keeping a close eye on and handling alerts portal on a daily basis, maintaining records for branches, sending daily reports, and maintaining a list of customer contact persons for smooth communication. Key Responsibilities: - Handle alerts effectively and promptly - Send reports according to the shift schedule - Monitor temple activities - Provide customer support and assistance ...

International voice experience to handle reservations, ticketing, queries & refunds. Minimum 2 years’ experience in airline reservation/ticketing ,Amadeus knowledge is mandatory. Interested can share you resumes to Aparna 9172726408

As an Associate-Helpdesk at Sakon, you will be part of the Mobility Support Desk, acting as the central support hub for resolving technical issues faced by client employees. Your responsibilities will include: - Handling incoming calls, chats, emails & tickets to provide end-to-end technical and general support to users. - Interacting with mobile phone carriers and other departments to resolve mobile service-related issues. - Adhering to business rules & policies set by Sakon and the client. - Ensuring SLAs and KRAs are met consistently. In this role, you will: - Determine issues, research, and follow-up steps for issue resolution. - Answer incoming calls and chats. - Troubleshoot device and...

International voice experience to handle reservations, ticketing, queries & refunds. Minimum 2 years’ experience in airline reservation/ticketing ,Amadeus knowledge is mandatory. Interested can share you resumes to LAVANYA(9361645614)

Handle incoming customer queries via phone, email, chat, and ticketing systems. Manage and resolve customer complaints effectively and efficiently. Log all interactions and issues in the ticketing system and update records accordingly. Monitor and respond to open tickets in a timely manner. Coordinate with internal teams (e.g., Technical Support, Logistics, Sales) to resolve customer issues. Escalate unresolved issues to the appropriate departments as needed. Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved. Maintain a thorough understanding of company products, services, and policies. Provide feedback and suggestions for process improvements. M...

DP World s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change whats possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of w...

HP is looking for Technical Support Representative II to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement S...

Liferay is looking for a sharp and hard-working Customer Support Engineer to join our growing support team. As a Customer Support Engineer you will have the opportunity to help resolve Liferay product issues for hundreds of companies in fields that range from entertainment to finance to government and more. Manage multiple reported issues among various customers simultaneously Investigate real-life scenarios that occur within Liferay s products Recognize and gather crucial information which lead us to the solution Configure different java web based environments each day to test and aim to reproduce customer issues Maintain a professional and quality relationship with customers through our in...

The ideal candidate would be highly motivated, self-directed, enthusiastic person who works well under pressure and can thrive in a deadline driven atmosphere. They must have a strong individual sense of aesthetics and be able to conceptualize stylish, elevated ideas. In addition, they should have the ability to deliver clean, web-ready designs based on existing style guides and brand guidelines in a fast-paced production environment. This position requires strong organizational skills, digital expertise, intrinsic design abilities, typographic skills, and acute attention to detail. The ability to manage multiple projects and communicate with key stakeholders is essential. An online portfoli...

Amazon Autos is seeking a ideal candidate would be highly motivated, self-directed, enthusiastic person who works well under pressure and can thrive in a deadline driven atmosphere. They must have a strong individual sense of aesthetics and be able to conceptualize stylish, elevated ideas. In addition, they should have the ability to deliver clean, web-ready designs based on existing style guides and brand guidelines in a fast-paced production environment. This position requires strong organizational skills, digital expertise, intrinsic design abilities, typographic skills, and acute attention to detail. The ability to manage multiple projects and communicate with key stakeholders is essenti...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Man...

About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Management. - Man...