TicketGateway

Role Description We’re looking for a Senior Product Designer who can shape the future of TicketGateway’s digital experience — across web, app, and organizer tools. You’ll own the end-to-end design process: from user research and flow mapping to polished UI and interactive prototypes. This is a full-time, on-site role in Nagpur , working closely with our local engineers and our global product leadership team in Toronto. You’ll collaborate with engineering, marketing, and leadership to translate business goals into intuitive, high-impact design systems that help millions of users discover and attend unforgettable events. Key Responsibilities Lead product design from concept to delivery for both organizer and attendee experiences (web + mobile). Conduct and synthesize user research to uncover pain points and opportunities. Design scalable systems — components, grids, and motion — that balance speed and consistency. Collaborate with engineering to ensure smooth implementation and maintain design quality post-launch. Contribute to strategic discussions: roadmap priorities, UX tradeoffs, and conversion optimization. Elevate TicketGateway’s visual identity and tone across all touchpoints. Mentor junior designers and help shape TG’s design culture. Qualifications 5+ years of experience in Product / UX / UI design for consumer or SaaS products. Deep proficiency in Figma and modern design systems. Strong portfolio demonstrating elegant, functional product experiences. Comfort with data-informed design — usability testing, A/B testing, or analytics tools (Hotjar, Mixpanel, etc.). Excellent communication and storytelling skills — can articulate design decisions clearly. Passion for live events, music, or culture (huge plus). Bachelor’s degree in Design, HCI, or a related field preferred. Prior experience mentoring or leading a small team is a major advantage . Why Join Us Help define the visual and product DNA of a global ticketing platform used by millions. Collaborate directly with leadership — your work will shape our strategy & culture, not just screens. Hybrid culture of creativity and accountability — every voice counts. Competitive pay and clear growth path to Head of Product as we scale. Opportunity to work on real-world, high-traffic products impacting global entertainment culture.