3.0 - 8.0 years

4 - 8 Lacs

kolkata, west bengal, india

On-site

Responsibilities: Candidates should have at the most 3 years experience Candidate should have excellent communication skills, direct customer facing experience Should have excellent knowledge in ticket triaging Should be familiar with incidents and problem management ITIL/ITSM knowledge

Posted 2 months ago

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Service Desk Support Systems Plus

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining SystemsPlus as an L1 Service Desk Support in Pune - Magarpatta with a hybrid work model. As an immediate joiner with 1-3 years of experience in IT Service Desk - Helpdesk, you will demonstrate excellent communication skills including active listening, empathy, technical proficiency, and professionalism both verbally and in writing. Your responsibilities will include providing in-depth Technical Support, advanced troubleshooting for Desktop, Active Directory, Outlook Configuration, O365 Applications, Printers, Scanners, DL, Shared Mailbox, etc. You will handle Remote Support Services, Desktop Support, and Technical Support while utilizing knowledge of ITIL V3, V4, and tick...

Posted 3 months ago

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Service Coordinator Lead IT By Design

3.0 - 6.0 years

3 - 6 Lacs

Chandigarh, India

On-site

Here's the revised job description with bullets and bolded subheadings: The Service Coordination Lead takes responsibility for ensuring all service representatives successfully help customers. The lead will ensure the smooth functioning of day-to-day operations, monitor and evaluate staff progress, assist with training and recruitment, set goals, and ensure overall client satisfaction. This includes team management along with providing effective guidance. The major responsibility will involve supervising, managing, and motivating team members on a daily basis. Ultimately, you should lead by setting a good example and engage the team to achieve goals. A Service Coordination team lead needs to...

Posted 5 months ago

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