7 Ticket Tracking Jobs

As a User Access Management Specialist, your role involves managing various aspects related to user access and identity within the organization. Your key responsibilities include: - Coordinating new user onboarding by provisioning accounts, assigning access rights, and ensuring hardware/software setup through service requests. - Handling IT service requests such as password resets, software installations, access permissions, and standard catalog items. - Providing real-time chat and ticket-based support via the internal IT support platform, resolving issues or escalating as needed. - Documenting all tickets, updates, and resolutions accurately in the IT Service Management (ITSM) system. - Ma...

Role Overview The Internal Operations Manager will be responsible for ensuring every internal ticket raised by our client-facing teams is completed on time and to quality. You'll oversee ticket progress across departments, follow up on pending issues, dive deep into rejections, and ensure accountability until closure. This role is crucial to maintaining Truww's promise of timely, flawless delivery. Key Responsibilities Monitor all internal tickets raised by the client-facing teams and track their progress. Ensure every ticket is completed within defined timelines and SLAs. Investigate rejections or delays, identify root causes, and coordinate resolutions. Create simple reports and dashboards...

Minimum 2+ years of overall SAP experience. Must have Hands-on project experience latest SAP TPM (Trade Promotion Management) covering technical/functional skills for end-to- end configuration and customization SAP CRM, CBP, TPM, Funds management, Pricing, Claims and Settlement. Must have configuration experience of planning product hierarchy, operational planning, scenario planning, baseline planning other planning supported in CBP screen. Also, must have master data configuration knowledge in SAP CRM for SAP Trade management solution. Must have knowledge about ECC integration for master data replication, SAP SD OTC cycle, pricing, rebates, deduction claim settlement functionality. Lead and...

Role Overview The Internal Operations Manager will be responsible for ensuring every internal ticket raised by our client-facing teams is completed on time and to quality. You'll oversee ticket progress across departments, follow up on pending issues, dive deep into rejections, and ensure accountability until closure. This role is crucial to maintaining Truww's promise of timely, flawless delivery. Key Responsibilities Monitor all internal tickets raised by the client-facing teams and track their progress. Ensure every ticket is completed within defined timelines and SLAs. Investigate rejections or delays, identify root causes, and coordinate resolutions. Create simple reports and dashboards...

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service and transformed employee experiences for tens of thousands of employees through productivity and AI-...

The role you are applying for involves being responsible for troubleshooting and monitoring the rollouts of all Yum Platforms services and products. Your main tasks will include ensuring the health of systems, managing communication with various internal and external stakeholder groups, defining metrics, understanding incident management processes, and analyzing business metrics to ensure business continuity. You will need to utilize tools for observability and proactive monitoring, enhance alerting mechanisms, and minimize system downtime to improve the user experience of restaurant technology services. Responding promptly to alerts, opening incident and support tickets, and coordinating wi...

You will join blueBriX, an innovative digital health company committed to streamlining the healthcare ecosystem through cutting-edge technology. By seamlessly integrating technology into existing workflows, we empower healthcare providers, engage patients, and revolutionize health outcomes. Our approach leverages real-time data dashboards, predictive analytics powered by Gen AI, and patient engagement tools, all aimed at enhancing clinical decision-making, operational efficiency, and patient satisfaction. At blueBriX, we prioritize innovation and tangible results, striving to build a connected healthcare ecosystem that drives cost savings and enhances quality of care. As a full-time Customer...