Global Service Desk Apex Group Ltd (India Branch)

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing computer-related support in an IT operational environment. Your key focus will be on ensuring efficient PC, network, and server support while maintaining high standards of customer service and time management. Key Responsibilities: - Possess 2-3 years of experience in a computer-related support or IT operational environment. - Hold a recognized third-level qualification in a computer-related discipline. - Have one or more recognized industry certifications in PC, Network, and Server support such as Comptia A+, Server +, Network +, MCP in Windows 7/8/10. - Demonstrate good written and communication skills in English. - Showcase experience i...

Posted 1 week ago

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Global Service Desk Analyst Apex Group Ltd (India Branch)

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You have 2-3 years of experience in a computer-related support or IT operational environment. You hold a recognized third level qualification in a computer-related discipline. Additionally, you possess one or more recognized industry certifications in PC, Network and Server support such as CompTIA A+, Server +, Network +, MCP in Windows 7/8/10. Your proficiency in written and verbal communication in English is commendable. Moreover, your experience with documentation and enhancing Standard Operating Procedures (SOPs) and other process documents is a key strength. As part of your responsibilities, you will: - Demonstrate good customer focus and maintain excellent timekeeping - Exhibit strong ...

Posted 1 month ago

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Global Service Desk Apex Group Ltd (India Branch)

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an IT Support Specialist at the company, you will be responsible for providing technical support in a computer-related or IT operational environment. Your qualifications should include a third level qualification in a computer-related discipline and one or more industry certifications such as Comptia A+, Server +, Network +, or MCP in Windows 7/8/10. Your role will involve improving Standard Operating Procedures (SOPs) and other documentation, so excellent written and communication skills in English are essential. Key Responsibilities: - Provide technical support and assistance to users in resolving computer-related issues. - Document and improve Standard Operating Procedures (SOPs) and o...

Posted 2 months ago

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Global Service Desk Analyst Apex Group Ltd (India Branch)

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You should have 2-3 years of experience in a computer-related support or IT operational environment. A recognized third-level qualification in a computer-related discipline is required. Possess one or more recognized industry certifications in PC, Network, and Server support such as CompTIA A+, Server +, Network +, MCP in Windows 7/8/10. Good written and communication skills in English are essential. Experience with documentation and improving SOPs and other process documents is necessary. Customer focus and excellent timekeeping are key requirements for this role. You should have good interpersonal skills, with a focus on listening and questioning abilities. Strong problem-solving skills an...

Posted 3 months ago

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