4 Ticket System Jobs

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2.0 - 5.0 years

15 - 20 Lacs

pune

Work from Office

Min. 2 years of experience in similar role area Professional knowledge in SAP SD technical support Experience in work based on ticket system Professional knowledge in ABAP debugging Preparing technical reports regarding to IT SAP SD support service Required Candidate profile 2nd line support in SAP SD module area Automotive Supply Chain experience and knowledge in SAP ERP-systems and processes is nice to have Document reporting, investigation and outcome of all problems

Posted 4 days ago

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2.0 - 5.0 years

15 - 20 Lacs

pune

Work from Office

Min. 2 years of experience in similar role area Professional knowledge in SAP SD technical support Experience in work based on ticket system Professional knowledge in ABAP debugging Preparing technical reports regarding to IT SAP SD support service Required Candidate profile 2nd line support in SAP SD module area Automotive Supply Chain experience and knowledge in SAP ERP-systems and processes is nice to have Document reporting, investigation and outcome of all problems

Posted 1 month ago

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1.0 - 4.0 years

3 - 6 Lacs

chennai, tamil nadu, india

On-site

1.Respond to support requests to acknowledge within the time specified as per SLA. 2.Gather detailed information from users regarding bugs reported. 3.Clarify or answer for queries or doubts raised by the users. 4.Understanding issues, analyzing them, categorizing and accordingly following up with the concerned teams for solutions. Also to ensure 100% compliance in issue solving and ensuring Nil escalation to higher authorities. 5.Suggest a temporary work-around solution and provide a step-by-step procedure for resolving the issue. 6.Regular follow-ups on tickets and ensure 100% Compliance in resolving the issue. 7.Ensure nil escalation rate of issues to managers and higher authorities. 8.Co...

Posted 2 months ago

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0.0 - 2.0 years

3 - 6 Lacs

chennai, tamil nadu, india

On-site

1.Respond to support requests to acknowledge within the time specified as per SLA. 2.Gather detailed information from users regarding bugs reported. 3.Clarify or answer for queries or doubts raised by the users. 4.Understanding issues, analyzing them, categorizing and accordingly following up with the concerned teams for solutions. Also to ensure 100% compliance in issue solving and ensuring Nil escalation to higher authorities. 5.Suggest a temporary work-around solution and provide a step-by-step procedure for resolving the issue. 6.Regular follow-ups on tickets and ensure 100% Compliance in resolving the issue. 7.Ensure nil escalation rate of issues to managers and higher authorities. 8.Co...

Posted 2 months ago

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