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1.0 - 5.0 years
0 Lacs
tiruppur, tamil nadu
On-site
You will be responsible for managing and processing ticket reservations accurately and efficiently. You will need to provide exceptional customer service by addressing inquiries and resolving issues promptly. It is crucial to stay informed about airline policies, travel restrictions, and best practices to ensure smooth travel experiences for customers. Collaboration with team members is essential to guarantee seamless travel arrangements. Additionally, maintaining detailed records of transactions and client preferences will be part of your duties. This is a full-time, permanent position with a day shift schedule. The ideal candidate should have at least 1 year of total work experience, preferably in a similar role. The work location is in person.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
ludhiana, punjab
On-site
As an Air Ticketing Executive, you will be an integral part of our team, responsible for managing airline ticket reservations, issuance, and providing exceptional customer service. This entry-level opportunity is perfect for those passionate about aviation and looking to establish a rewarding career in the travel and tourism industry. Your main responsibilities will include processing airline bookings accurately and efficiently through various GDS platforms such as Amadeus, Sabre, and Galileo. You will be in charge of issuing and reissuing airline tickets, handling cancellations, and processing refunds while ensuring compliance with airline policies. Additionally, you will be expected to offer clients precise information on flight schedules, fare rules, and travel requirements, as well as assist them with booking inquiries and ticketing issues in a prompt and professional manner. Maintaining detailed records of all ticketing transactions and related documentation will be a crucial part of your role, along with staying updated on the latest airline fare structures, ticketing procedures, and travel advisories. You will also collaborate with the tours and operations team to guarantee seamless travel arrangements and handle customer complaints and queries related to air travel and ticketing effectively. To excel in this position, you should possess a high school diploma or equivalent, with a degree or diploma in travel and tourism considered a bonus. IATA certification in air reservation, ticketing, and reporting is required, along with basic computer skills and proficiency in the Microsoft Office Suite. Strong communication and customer service abilities, attention to detail, and the capacity to work in a dynamic environment are essential. Your willingness to learn and adapt to new technologies and airline policies will be key to your success in this role.,
Posted 1 month ago
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