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1.0 - 6.0 years
1 - 4 Lacs
Thane
Work from Office
Handle flight reservations, bookings, and ticket issuance. Coordinate with airlines and travel agencies to obtain the best fares and routes for clients. Manage changes to travel itineraries, including rebooking and cancellations. Provide customers with travel-related information, including baggage regulations, visa requirements, and travel advisories. Ensure accuracy and completeness of all travel documents.Assist clients with visa application processes, including documentation and form submission. Keep abreast of visa regulations and requirements for various countries. Liaise with embassies, consulates, and visa processing centers to obtain necessary visas in a timely manner. Provide guidance and support to clients regarding visa interviews and appointments. Maintain accurate records of visa applications and approvals.
Posted 1 month ago
0 - 1 years
1 - 1 Lacs
Mumbai
Work from Office
Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. Reporting: Prepare and distribute reports on ticket sales and attendance. Maintain accurate records and documentation of ticketing transactions. Customer Support: Handle customer complaints and resolve issues promptly and professionally. Provide excellent customer service and maintain a friendly demeanor.
Posted 3 months ago
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