Desktop Support Engineer GEEKAY INFOTECH

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As an IT Support Specialist, you will be responsible for understanding the ticket process and SLAs related to incidents and service requests, as well as striving for First Call Resolution (FCR). You will troubleshoot desktops, laptops, printers, scanners, servers, and network issues in collaboration with the core team and principle vendors. Your role will involve providing technical support for Windows Server, Active Directory, DHCP, and Networking. Additionally, you will be tasked with assembling computers, maintaining company peripherals such as printers and scanners, and creating user profiles for customizing desktop settings. Ensuring the functionality of desktop systems across departmen...

Posted 1 month ago

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Associate Local support L1 Epsilon EMEA

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a crucial member of our team at Epsilon, you will play a vital role in interaction management, enabling brands to elevate ordinary customer experiences into impactful, human-centric interactions. With a robust suite of products and services, Epsilon integrates cutting-edge identity management, robust data solutions, and technological proficiency with extensive brand expertise cultivated over five decades of collaboration with the industry's leading names. Our data-driven marketing strategies, powered by human insights, offer unparalleled depth, breadth, and scalability, empowering brands to translate meaningful human engagements into exceptional business results. In this role, your primar...

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