HCL Tech Lucknow Hiring for o365+SharePoint HCLTech

5.0 - 9.0 years

0 Lacs

lucknow, all india

On-site

Role Overview: You will be responsible for the SharePoint / Messaging O365 role, which includes migrating mailboxes from Microsoft Exchange and other proprietary products, creating and managing user accounts, roles, delegation, backup and restore in O365, as well as SharePoint Administration & Management. Additionally, you will be involved in ticket logging, troubleshooting with vendor teams, migrating accounts between tenants, purchasing accounts, managing service levels, and handling issues on the organization's SharePoint account. Your role will also encompass working on communication platforms like Skype for Business, Teams, and Yammer, synchronizing O365 with the organization's Active D...

Posted 1 day ago

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Customer Experience Associate II Conduent

1.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

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Service Desk Analyst ITC Infotech

0.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job description - Act as the first point of contact for end-users requiring assistance via SysAid ticketing systems and Emails Provide support in English, ensuring timely and effective resolution of incidents and service requests as per provided SoPs Handle L1 support activities like: Ticket Logging First-Level troubleshooting based on SOPs Assign tickets to correct team Qs Manage ticket escalations through SysAid platform and user communication Escalate unresolved incidents to appropriate support teams while maintaining ownership until closure. Ensure adherence to SLA (Service Level Agreements) and ITIL best practices.

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Desktop Support Engineer L2 Pes Hr Services

2.0 - 4.0 years

4 - 8 Lacs

noida, uttar pradesh, india

On-site

Act as a Single Point of Contact (SPOC) for users seeking assistance with IT services Log all IT-related tickets including incidents, service requests, and events using the designated ITSM tool Handle incoming queries via phone, email, or directly through the ticketing system Ensure accurate categorization and prioritization of logged tickets Provide first-level support and troubleshooting or escalate as per defined procedures Maintain detailed documentation of user interactions and resolutions Ensure timely follow-up and closure of tickets within agreed SLAs

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Language Specialist - Spanish / Mandarin Nurturing Nexis Hr Consulting Llp

0.0 - 3.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Were Hiring L1 Desktop & Helpdesk Support (Spanish / Mandarin) Location: Bangalore (Work from Office) Experience: Freshers (0–1 year) Language Requirement: Spanish (A2/B1+) or Mandarin (HSK Level 2/3+) Are you fluent in Spanish or Mandarin and looking to launch your career in IT Support ? Join a global service desk team and provide frontline tech assistance to international clients! Role Highlights: L1 Technical Support via Calls, Chat & Ticketing Tools Troubleshooting Desktop, Network, Email & Application Issues Ticket Logging, SLA Adherence, and Escalations Full-Time | Rotational/Night Shifts | Onsite in Bangalore What You Need: Good communication skills in English + Spanish or Mandarin St...

Posted 5 months ago

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