MS Specialist & Transmission Expert Maimsd Technology

3.0 - 5.0 years

3 - 5 Lacs

chennai, tamil nadu, india

Remote

Job Roles and Key Responsibilities: Technical Expertise & Operations: Perform Fault and Configuration Management activities to directly serve customers or through customer interfaces, following defined procedures. Exhibit excellent knowledge and understanding of telecom networks and elements . Demonstrate detailed understanding of transmission topology , including Microwave, Fiber, and IPRAN technology. Possess good exposure and hands-on experience with Marconi, Fujitsu, Alcatel, Philips muxes, Nokia, and Ciena DWDMs, coupled with a detailed analytical understanding of Network Management Systems (NMS). Apply expert knowledge of OTN / Ethernet and IP technology used in the Transmission Domain...

Posted 1 week ago

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L2 Service Desk Lead SWITS DIGITAL Private Limited

5.0 - 10.0 years

0 Lacs

india

On-site

Job Title: L2 Service Desk Lead Location: Dubai Experience : 5 - 10 Years Job Summary We are seeking a dynamic L2 Service Desk Lead to manage day-to-day IT support operations, lead a team of L1/L2 agents, and ensure high-quality, SLA-compliant service delivery. The role requires strong leadership, technical expertise, and a focus on continuous improvement in IT support operations. Key Responsibilities Lead and supervise a team of Service Desk analysts, ensuring adequate support coverage (24x7 if applicable). Serve as an escalation point for unresolved or critical incidents. Monitor ticket queues, service levels, and team performance to ensure SLA compliance. Oversee shift planning, resource ...

Posted 2 weeks ago

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