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CRM Support Lead Manek Consulting

7.0 - 12.0 years

7 - 10 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

We are seeking an experienced CRM Support Lead with a strong background in Zoho Help Desk and CRM tools, preferably within the BFSI sector. Responsible for managing CRM-related support operations, supervising a team, handling audits, support issues. Required Candidate profile Lead and manage a team of 5 support engineers handling CRM tickets and issues Oversee daily support operations through Zoho Help Desk. Maintain CRM-related documentation, SOPs, and training materials. Perks and benefits To be disclosed post interview

Posted 5 months ago

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