3 Ticket Creation Jobs

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will provide proactive user helpdesk services to inbound customer service requests at Diebold Nixdorf. You will diagnose and resolve hardware and software issues, perform software distribution, create and update tickets, and work with customers to ensure appropriate levels of engagement and communication. You will utilize available tools and resources, including remote tools, to accomplish tasks effectively. Key Responsibilities: - Receive incident/service requests from call acceptance and/or level 1 agents and from atomized incidents. - Provide technical support to address more complex/difficult service issues. - Perform technical analysis of specific incidents and servic...

Posted 2 weeks ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an expert in Production Planning, Quality Management, and Plant Maintenance, your role at VST Tillers Tractors Limited will involve the following key responsibilities: - Maintaining all master data in Production planning module (S&OP, Work center, ECN, BOM, Routing, Production version) - Maintaining all master data in Quality management module (MIC's, sampling procedure/method, DMR, Inspection type, Inspection plan, Quality notifications) - Maintaining all master data in Plant maintenance module (MIC's, sampling procedure, work center, functional location, equipment master, task list, maintenance plan, class, characteristics & transactional data such as preventive/corrective/breakdown/AMC...

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

ranchi, jharkhand

On-site

The primary responsibility of this role involves early detection, mitigation, and prevention of potential production issues. You will be required to learn and comprehend product features in order to develop a clear, detailed understanding of product testing requirements. Your tasks will include performing various regression testing processes such as feature QC, platform QC, bulk test, completeness test, interruption test, resource usage test, network connection test, and translation testing among others. Collaborating with leads and team members to determine testing priorities, effort estimates, and tracking and reporting progress will be essential. You will also be responsible for writing r...

Posted 1 month ago

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