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1.0 - 3.0 years
3 - 5 Lacs
hyderabad
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 3 weeks ago
5.0 - 7.0 years
25 - 27 Lacs
bengaluru
Work from Office
Responsibilities: 1. Product Delivery ownership of Board Support Packages and driver development. 2. BSP and Drivers development for Linux on Renesas, NXP and TI Platforms. 3. Design and implementation of system recovery module 4. Board bring up, Schematic review and working with h/w team on new board design. 5. Debug and troubleshoot BSP and Driver level issues. Should be familiar with hardware debugging. 6. Ability to work on applications will be an advantage Requirement: Relevant experience of 5+ years in Embedded Linux Development. Hands on Software Development experience in C/C++. Experience in Linux BSP Development for different platforms Experience in Embedded Development in C, C++ & ...
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...
Posted 3 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
mumbai
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...
Posted 3 weeks ago
5.0 - 7.0 years
0 - 1 Lacs
dhule
Work from Office
Responsibilities: Product Delivery ownership of Board Support Packages and driver development. BSP and Drivers development for Linux on Renesas, NXP and TI Platforms. Design and implementation of system recovery module Board bring up, Schematic review and working with h/w team on new board design. Debug and troubleshoot BSP and Driver level issues. Should be familiar with hardware debugging. Ability to work on applications will be an advantage Requirement: Relevant experience of 5+ years in Embedded Linux Development. Hands on Software Development experience in C/C++. Experience in Linux BSP Development for different platforms Experience in Embedded Development in C, C++ & Python Linux Kerne...
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 weeks ago
7.0 - 10.0 years
0 - 1 Lacs
gurugram
Work from Office
IA- Senior Consultant-Social Impact: Elevate Your Impact Through Innovation and Learning Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to elevate our clients' strategic decision-making and business impact. Our clients include Amazon, Deutsche Bank, Johnson & Johnson, McDonald's, Microsoft, Morgan Stanley, Nestl, Novo Nordisk, and Procter & Gamble. We have 4, 500+ talented professionals o...
Posted 4 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
pune
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...
Posted 4 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
mumbai
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...
Posted 4 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
noida
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...
Posted 4 weeks ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Senior Embedded Firmware Engineer at ATRI Solutions Pvt. Ltd., you will play a crucial role in leading and driving embedded development initiatives for cutting-edge projects across various domains including automotive, industrial, consumer electronics, and healthcare. You will be responsible for architecting, designing, developing, and debugging embedded firmware for microcontroller-based systems. Your expertise will be pivotal in optimizing embedded code for memory usage, performance, and power consumption. You will collaborate with cross-functional teams to deliver integrated solutions and ensure technical excellence and timely delivery of projects. Your key responsibilities will incl...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Senior Embedded Firmware Engineer at ATRI Solutions Pvt. Ltd., you will play a crucial role in leading and driving embedded development initiatives for cutting-edge projects across automotive, industrial, consumer electronics, and healthcare domains. You will be responsible for project planning, architecting, designing, developing, and debugging embedded firmware for microcontroller-based systems. Your expertise will be instrumental in optimizing embedded code for memory usage, performance, and power consumption, as well as interfacing with various communication protocols like UART, SPI, I2C, CAN, USB, BLE, and Ethernet. Additionally, you will work closely with cross-functional teams to...
Posted 1 month ago
3.0 - 8.0 years
0 Lacs
delhi
On-site
You should have 3 to 8 years of experience in Embedded System Software to apply for this position based in New Delhi or Hybrid work location. As a Chief Technology Officer (CTO), you will be responsible for leading an Embedded Software team and delivering production software for Linux-based embedded products. Your role will involve collaborating with cross-functional teams to define the overall product software architecture. You will also need experience in project technical execution, such as software architecture, schedule planning, task management, customer communication, and risk mitigation. Mandatory skills include proven expertise in C/C++ based software development, Linux BSP, device ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have at least 5 years of experience in embedded Linux programming, particularly in C programming with RTOS. A strong understanding of Linux, high-speed processor architecture with SOC, and hands-on experience in software architecture, driver development, BSP porting, and boot loaders is essential. Additionally, knowledge of Linux kernel and device-driver development is required. Previous work experience with NXP and TI make MPU design is preferred. Exposure to working on Ethernet, USB, SPI, I2C, ADC, DAC, and LCD display is necessary, while familiarity with WiFI, Bluetooth, WAN, GPRS, RS232, and RS485 is a plus. Knowledge of web technologies will be beneficial, as well as experien...
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Manesar
Work from Office
Responsibilities: * Embedded SW development using Embedded C, RTOS, & Linux for TI MPUs and STM MCUs. * Development of CANopen, Ethernet TCP/IP, UDP/IP, UART, RS485/RS232 communication protocols * Experience with PLC programming is an advantage
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do : - Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the ticket...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 months ago
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