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3.0 - 8.0 years
2 - 5 Lacs
bangalore rural, bengaluru
Work from Office
* Mini 3 years of overall & 1 year as a Process Trainer experience in BPO Industry. * Experience with E-commerce account will be added advantage * 6 days working (1 day rotational off) * Salary range will be 5 LPA depending on last drawn 7697428237 Required Candidate profile 1 year as a Process Trainer in customer service industry/ BPO Graduate Mandate Candidates should be fluent in English & Hindi communications Candidate should have good presentation skills.
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
pune
Work from Office
Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted Date not available
2.0 - 7.0 years
4 - 7 Lacs
navi mumbai
Work from Office
Job description Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should have experience in International Process Should be flexible to work in Night Shifts. Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna
Posted Date not available
5.0 - 10.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Opening_Process Trainer_US Healthcare Voice_Navi Mumbai Job description Should have international process training voice experience on papers for at least 3 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Graduation Manadate Excellant comms Permanent night shifts Only Localite 5 days working Interested candidate pls reach out to. poojam3@hexaware.com, or on 7869304456 Regards, Pooja
Posted Date not available
4.0 - 9.0 years
3 - 5 Lacs
bengaluru
Work from Office
Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...
Posted Date not available
2.0 - 6.0 years
2 - 5 Lacs
hyderabad
Work from Office
Role & responsibilities Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. Develop and deliver comprehensive training programs for new and existing Mapping specialists. - Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. - Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment. - Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes. - Maintain tr...
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
mohali
Work from Office
Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct regular performance evaluations to identify areas of improvement for employees' skill development. Collaborate with team members to resolve issues related to product quality, customer satisfaction, or employee performance. Provide coaching sessions to improve communication skills among team members. Desired Candidate Profile 1-6 years of experience in BPO industry with expertise in KPI analysis (KPI), OJT (On-the-job training), TNA (Training N...
Posted Date not available
1.0 - 2.0 years
2 - 4 Lacs
bengaluru
Work from Office
Key Responsibilities: Conduct process training for new and existing employees. create and update training content as per process requirements. Monitor and evaluate training effectives. Provide constructive feedback and coaching to improve performance. Details: Graduation is mandate. Willing to work in rotational shifts and rotational offs, 6 days working. Location- Electronic City
Posted Date not available
5.0 - 10.0 years
4 - 6 Lacs
noida
Work from Office
Soft Skills Trainer Location: Noida Graduate Total 5 years exp. in BPO and Min 2 years as Soft Skill Trainer- On Paper Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Excellent Communication Skills Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.
Posted Date not available
1.0 - 6.0 years
5 - 7 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Role & responsibilities Universal Trainer Core Trainer ,End to End Trianing ,SBS ,TNI & TNA ,Train the New Hire ,Cultural & Behavioural Training ,NHT Batches ,Classroom ,Pornounication ,Intonation ,Telephone Etiquates , Cultural & Behavioural Training ,Mock Calls ,Grammer,Throughput ,FPA . Preferred candidate profile On papers as Universal Trainer or Sr Trainer Perks and benefits 24/7 Shift 5 Days Working 2 Rotational Off Airoli Location
Posted Date not available
3.0 - 8.0 years
2 - 7 Lacs
gurugram, delhi / ncr
Work from Office
We are Hiring: Sales Trainer Elevate Sales Excellence in BFSI Are you a seasoned Sales Trainer with proven expertise in Banking, Financial Services & Insurance (BFSI)? Love transforming potential into performance? We're seeking a dynamic professional who can energize new hires, inspire teams, and create meaningful training experiences. Role Highlights:- Conduct engaging New Hire Orientation Programs with certification Deliver On-the-Job Training for the first 90 days & monitor productivity Impart in-depth knowledge of products, policies & processes Audit DIP calls & share actionable feedback Upskill Sales Executives with focused Upsell sessions Motivate high-vintage, low-performing employees...
Posted Date not available
2.0 - 6.0 years
0 Lacs
noida
Work from Office
Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches. Your roles and responsibilities include: Develop a schedule to assess training needs Conduct training through new materials Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives,...
Posted Date not available
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