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2.0 - 7.0 years
0 Lacs
Pune
Work from Office
The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches. Your roles and responsibilities include: Develop a schedule to assess training needs Conduct training through new materials Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials, Test and...
Posted 4 months ago
1.0 - 2.0 years
2 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Greeting All, We have an urgent requirement for Process Trainer profile. Roles and Responsibility: Urgent requirement for Process Trainer Qualification -Graduate Salary:- Between 3LPA to 4LPA(Negotiable for relevant experience candidates) *Week off- Sunday Fixed Office Shift Timing-9.30 to 6.30 Job Location - Ghansoli Navi Mumbai Office Address - 4th Floor,Auram/Majisco, MBP Rd, Millenium Business Park,MIDC Industrial Area, Sector 1, MAhape, Navi Mumbai, Maharashtra 400701 Rounds Of Interview: Ops, Training Head, Client Strong understanding of BPO processes. Excellent communication, facilitation, and coaching skills. 1-6years of experience in sales training or as a sales process trainer Prio...
Posted 4 months ago
2.0 - 7.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete se...
Posted 4 months ago
4.0 - 9.0 years
7 - 15 Lacs
Gurugram
Work from Office
Role: FWA (Fixed Wireless Access) Performance & Operations Analyst / Specialist This role focuses on managing the end-to-end journey of FWA deployments from feasibility and installation to customer onboarding. The person will closely monitor the performance of outdoor (ODU) and indoor (IDU) units, analyze large datasets to extract performance and customer insights, and work cross-functionally with teams like Engineering, Field Ops, Customer Experience, and Marketing to improve efficiency, installation success, and customer satisfaction. 1. FWA Journey Management: Oversee the complete FWA lifecycle: Feasibility, installation, activation, and customer onboarding. Collaborate with field teams t...
Posted 4 months ago
2.0 - 4.0 years
9 - 10 Lacs
Navi Mumbai
Work from Office
Greetings from Foundever! Openings for Training Lead for International Process Total Work Experience - 10 Years Training Experience 2+ years (as Training Lead on Paper) Only BPO/BPM candidates should apply Shifts - US (Mon-Fri) Domain - Telecom (Voice Process) Location - Airoli, Navi Mumbai Work from Office Role & responsibilities Responsible for the Site/Operating Center-wide L&D operations for all programs & clients. Candidates from Telecom process background would be preferable. - US Shifts Responsible for managing the internal operating center/ KPIs for the operating center/site. Responsible for hiring, training, & managing a team of Managers, Training Specialists & Coordinator Responsib...
Posted 4 months ago
2.0 - 7.0 years
2 - 3 Lacs
Noida
Work from Office
Key Responsibilities: Deliver engaging training sessions for new hire batches and existing agents Prepare training plans, content, and assessments aligned with client expectations Train agents on customer service etiquette, communication skills, and process knowledge Track and evaluate training effectiveness using performance metrics and feedback Coordinate with operations, quality, and HR teams to identify learning gaps Maintain training MIS, reports, and documentation regularly Conduct floor support and nesting supervision post-training Key Skills Required: Strong communication and facilitation skills In-depth understanding of BPO customer service (inbound/outbound, voice/non-voice) Excell...
Posted 4 months ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban
Work from Office
Process Trainer Contact -Hr Anjali 969966677 Location - Sakinaka Day Shift & 2 week-off Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations
Posted 4 months ago
2.0 - 7.0 years
3 - 6 Lacs
Chennai
Work from Office
Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in Telugu & Kannada Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 4 months ago
4.0 - 9.0 years
5 - 7 Lacs
Pune
Work from Office
Roles & Responsibilities- - Design and deliver training programs for international processes. - Focusing on TNI, TTT , TNA , OJT. - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.
Posted 5 months ago
3.0 - 8.0 years
3 - 6 Lacs
Kolkata
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 5 months ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice proc...
Posted 5 months ago
2.0 - 7.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay...
Posted 5 months ago
2.0 - 7.0 years
4 - 5 Lacs
Gurugram
Work from Office
Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete se...
Posted 5 months ago
4.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Mention Sneha HR on your resume Call me on - 8447457792 Job Title: Trainer Voice Process Location: Noida Job Type: Full-time Experience Required: Minimum 4 years in a relevant voice sales process, preferably from premium contact centers Job Summary: We are looking for a dynamic and experienced Trainer to join our team and contribute to the growth and development of our voice sales team. The ideal candidate should possess strong training delivery skills, a good grasp of adult learning principles, and a passion for developing talent in a high-performance environment. Key Responsibilities: Deliver effective training sessions for voice process teams, ensuring alignment with business goals. Under...
Posted 5 months ago
9.0 - 14.0 years
10 - 14 Lacs
Jaipur
Work from Office
About the Role: We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and development, with a strong focus on enhancing employee performance and organizational effectiveness. Responsibilities: Training Needs Assessment: Conduct thorough needs assessments to identify skill gaps and training opportunities across the organization. Curriculum Development: should have basic understanding on Design, develop, and implement comprehensive training programs aligned with business objectives and employee needs. Content Creation: Create engaging and effective trainin...
Posted 5 months ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai Suburban
Work from Office
Process Trainer- Sales Location- Andheri East (Sakinaka) Contact- 8169475241 Email ID- sivaar.khan@ketto.org About the company Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level. Introduction: We at Ketto, are looking for an experienced Sales Trainer to join ou...
Posted 5 months ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest ...
Posted 5 months ago
3.0 - 8.0 years
3 - 7 Lacs
Mumbai
Work from Office
Must have Min 1+yrs exp as a Process Trainer from Banking Process. Mutual Fund Product Training exp required NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com
Posted 5 months ago
1.0 - 4.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban
Work from Office
Process Trainer Location - Sakinaka Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations
Posted 5 months ago
3.0 - 8.0 years
3 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 5 months ago
5.0 - 10.0 years
5 - 10 Lacs
Kolkata, Bengaluru
Work from Office
Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore only not for Kolkata Must Know-English and Hindi Call/ WhatsApp cv Sri 8851792136 Neha 8287267407
Posted 5 months ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 5 months ago
2.0 - 5.0 years
20 - 25 Lacs
Gurugram
Work from Office
Industry- Automotive sector **WE would prefer the candidate's from Manufacturing/ strategic Consulting firm . Candidate should be well aware about the manufacturing process and have handled the Business Transformation projects . * * Preferred skills- Power BI, Tableau, SQL, KNIME, Alteryx, Power Queries, Python, ML **WORK FROM OFFICE, 5 days working The Business Transformation analyst will work within a cross-functional Transformation Office, leveraging data-driven insights to drive strategic decision-making and operational efficiencies . Main responsibilities- Support the execution of transformation initiatives across the MANUFACTURING and R&D function. Conduct deep-dive analyses on opportu...
Posted 5 months ago
3.0 - 8.0 years
8 - 18 Lacs
Chennai
Work from Office
Job Description Job Title Vehicle and Logistic Flow simulation Specialist Role (Plant Simulation) Grade Dept VPE (Vehicle Process Engineering Team) Location Chennai one Organization Relationships Reports to Functional Heads of VPE & EFAI Supervises Co-ordinates with: Internal Global EFAI Team, NA & EE Region of other plant teams External Global description Purpose of the Role This role is to manage the activity of simulation in India for the Enlarge Europe customer from India.The simulation will be required due to new project (Vehicle or Industrial), or updates of existing models.There will be different kind of simulation to be performed, using the Plant Simulation Software from Siemens (Ver...
Posted 5 months ago
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