212 Throughput Jobs - Page 5

Must have Min 1+yrs exp as a Quality Analyst/ Process Trainer only from International Voice process BPO. Must know QC Metrics/ TNA TNI Training Metrics US Shifts Need Immediate Joiners Fluent English Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities Candidate should be responsible for training NHT for outbound sales training batch. Should be good in product knowledge and training content Should have handson with powerpoint and soft skills. Should have min 1yr experience as Process Trainer Preferred candidate profile

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click here for more info: https// wa.me/917678370584 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrati...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : pooja.bhardwaj@ienergizer.com or connect via call at Click here for more info: https// wa.me/917678370584 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every re...

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Hiring Process Trainer | E-commerce Voice Process | Bangalore Hello Jobseekers, Greetings from ShiningStars ITPL! We are currently hiring for Process Trainers with prior experience in handling domestic e-commerce voice processes . If you are passionate about training delivery, team enablement, and operational excellence, this role is for you. Job Title: Process Trainer E-commerce Voice Process Location: Bangalore (Work from Office) Employment Type: Full-Time, Permanent Key Responsibilities: Conduct New Hire Training (NHT) sessions and ensure successful knowledge transfer. Design, structure, and deliver training content, modules, and assessments tailored for voice processes. Provide on-floor ...

Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...

Role & responsibilities Training Needs Assessment: Identifying areas where training is needed to improve employee performance and efficiency. Curriculum Development: Creating training materials, including presentations, Modules. Training Delivery: Facilitating both virtual and in-person training sessions, workshops, and coaching sessions. Performance Evaluation: Assessing the effectiveness of training programs and providing feedback to employees on their performance. Preparing MBR Reports. Process Improvement: Identifying areas where processes can be improved and collaborating with other teams to implement changes. Collaboration: Working with cross-functional teams, subject matter experts (S...

Job Position: Process Trainer Location: Hyderabad Shift: Rotational (Majorly US Shifts), Weekly 2 Days off Notice Period: Immediate Joiners or maximum 30 Days NP Relevant Experience: Minimum 2 Years on paper experience as a Process Trainer Skill Sets: In-depth knowledge in TNI, TNA, TTT, OJT, Classroom Training, and Facilitation. Candidates from BPO Industry will be preferred. Interview Rounds: HR Round OPS Round (Virtual) Perks & Benefits: Permanent Opportunity (Under direct payroll of Wipro), One way cab facility within 30kms from Gachibowli or Gopanpally Wipro office location. Interested candidates please share your CVs on - 9740392834 Mention "Applied for Process Trainer"

The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches. Your roles and responsibilities include: Develop a schedule to assess training needs Conduct training through new materials Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials, Test and...

Greeting All, We have an urgent requirement for Process Trainer profile. Roles and Responsibility: Urgent requirement for Process Trainer Qualification -Graduate Salary:- Between 3LPA to 4LPA(Negotiable for relevant experience candidates) *Week off- Sunday Fixed Office Shift Timing-9.30 to 6.30 Job Location - Ghansoli Navi Mumbai Office Address - 4th Floor,Auram/Majisco, MBP Rd, Millenium Business Park,MIDC Industrial Area, Sector 1, MAhape, Navi Mumbai, Maharashtra 400701 Rounds Of Interview: Ops, Training Head, Client Strong understanding of BPO processes. Excellent communication, facilitation, and coaching skills. 1-6years of experience in sales training or as a sales process trainer Prio...

Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete se...

Role: FWA (Fixed Wireless Access) Performance & Operations Analyst / Specialist This role focuses on managing the end-to-end journey of FWA deployments from feasibility and installation to customer onboarding. The person will closely monitor the performance of outdoor (ODU) and indoor (IDU) units, analyze large datasets to extract performance and customer insights, and work cross-functionally with teams like Engineering, Field Ops, Customer Experience, and Marketing to improve efficiency, installation success, and customer satisfaction. 1. FWA Journey Management: Oversee the complete FWA lifecycle: Feasibility, installation, activation, and customer onboarding. Collaborate with field teams t...

Greetings from Foundever! Openings for Training Lead for International Process Total Work Experience - 10 Years Training Experience 2+ years (as Training Lead on Paper) Only BPO/BPM candidates should apply Shifts - US (Mon-Fri) Domain - Telecom (Voice Process) Location - Airoli, Navi Mumbai Work from Office Role & responsibilities Responsible for the Site/Operating Center-wide L&D operations for all programs & clients. Candidates from Telecom process background would be preferable. - US Shifts Responsible for managing the internal operating center/ KPIs for the operating center/site. Responsible for hiring, training, & managing a team of Managers, Training Specialists & Coordinator Responsib...

Key Responsibilities: Deliver engaging training sessions for new hire batches and existing agents Prepare training plans, content, and assessments aligned with client expectations Train agents on customer service etiquette, communication skills, and process knowledge Track and evaluate training effectiveness using performance metrics and feedback Coordinate with operations, quality, and HR teams to identify learning gaps Maintain training MIS, reports, and documentation regularly Conduct floor support and nesting supervision post-training Key Skills Required: Strong communication and facilitation skills In-depth understanding of BPO customer service (inbound/outbound, voice/non-voice) Excell...

Process Trainer Contact -Hr Anjali 969966677 Location - Sakinaka Day Shift & 2 week-off Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in Telugu & Kannada Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Roles & Responsibilities- - Design and deliver training programs for international processes. - Focusing on TNI, TTT , TNA , OJT. - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407