71 Throughput Jobs - Page 3

RAN Engineer with NPO Location Gurugram Exp- 4-8 years Notice period-0 to 30 days We are looking for a skilled RAN Engineer with experience in Network Performance Optimization (NPO). The role involves optimizing radio access networks (2G/3G/4G/5G), improving KPIs, and ensuring high network quality and user experience. Key Responsibilities: Analyze and optimize RAN performance KPIs (CSSR, DCR, HSR, throughput, etc.) Conduct network audits and performance assessments. Recommend and implement parameter changes for coverage and capacity optimization. Troubleshoot and resolve radio network issues. Work closely with RF planning, drive test, and optimization teams .

Must have Min 1yr Exp as Process Trainer from International Banking / Credit Cards/ Fraud/Laon process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Mega Job opening in Training Domain in the BPO industry for Process Trainer / Training Lead / Training Assistant Manager / Soft Skills Trainer / Training Manager Location: Kolkata Employment Type: Full-Time Industry: BPO / E-commerce Process: Domestic Work Days: 6 Job Description: We are seeking experienced and skilled professionals for multiple lateral training positions in Kolkata. The ideal candidates should have a strong background in training delivery, compliance, and governance, particularly within BPO or e-commerce processes. This is an excellent opportunity for individuals seeking career growth in a dynamic and fast-paced environment. Positions & Compensation: - Process Trainer: Up to 4.5 LPA - Training Lead: Up to 6 LPA - Training Assistant Manager: Up to 7 LPA - Soft Skills Trainer: Up to 7 LPA - Training Manager: Up to 10 LPA (experience in governance & compliance within e-commerce is mandatory) Key Responsibilities: - Design, develop, and deliver comprehensive training programs for new hires and existing employees. - Implement effective training modules, including process knowledge, soft skills, and compliance standards. - Evaluate and monitor training effectiveness through assessments and performance reviews. - Identify and address skill gaps to enhance overall team productivity and quality. - Collaborate with operations teams to ensure alignment with business objectives. - Ensure adherence to governance and compliance standards (for Training Manager role). - Maintain detailed training documentation and reports. Candidate Requirements: - Proven experience in BPO training roles with expertise in content delivery and performance coaching. - Strong communication, presentation, and interpersonal skills. - In-depth knowledge of training methodologies and process compliance. - Experience in governance and compliance within e-commerce processes (for Training Manager role). - Immediate joiners or candidates with a maximum 15-day notice period preferred. Compensation & Benefits: - Competitive salary packages based on experience and role. - Professional growth opportunities in a dynamic and collaborative work environment. - Exposure to leading e-commerce and BPO processes. Application Process: Qualified candidates are invited to share their CV via WhatsApp at 9696714723 (Homa). For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9)

Seeking a Data Engineer with expertise in PySpark, Databricks, and high-throughput data lake architectures. The ideal candidate should have experience in workflow automation, data governance, and CDC implementation, with a deep understanding of data lineage and quality. Roles and Responsibilities Roles and Responsibilities: Design & Build High-Throughput Data Lakes: Architect, develop, and optimize scalable and high-performance data lakes using PySpark and Databricks . Workflow Automation & Data Pipelines: Implement and manage Databricks Workflows, Autoloaders, and Delta Live Tables (DLTs) for seamless data processing and ingestion. Optimize Data Storage & Processing: Work with Parquet, Iceberg, and Hudi file formats, ensuring efficient partitioning, snapshotting, and compression strategies. Data Governance & Quality: Establish data lineage, data governance, and data quality frameworks using Unity Catalog and industry best practices. Change Data Capture (CDC) Implementation: Design and implement CDC solutions using Debezium, AWS DMS, and other relevant tools. Cloud Infrastructure & Security: Collaborate with cloud teams to deploy, monitor, and secure data infrastructure on AWS/GCP/Azure . Performance Optimization & Monitoring: Continuously optimize data pipelines, queries, and jobs for improved efficiency and cost-effectiveness. Collaboration & Knowledge Sharing: Work closely with engineering, analytics, and DevOps teams to ensure smooth data operations and knowledge transfer. Compliance & Best Practices: Ensure data security, compliance, and privacy are maintained across all data workflows.

Hiring Process Trainers for an Insurance Process Multiple Locations! We are looking for experienced Process Trainers with a strong background in telesales or the insurance process within the BPO industry. If you have a passion for training and meet the criteria below, apply now! Locations: Mumbai, Delhi, Hyderabad, Chennai, Ahmedabad Package: Up to 7 LPA Requirements: - Minimum 1 year of experience as a Process Trainer - Hardcore sales experience in telesales or insurance processes within the BPO industry - Excellent English communication skills - Maximum age limit: 35 years - Immediate joiners or candidates with a maximum 15-day notice period will be entertained - Only BPO industry experience will be considered; candidates from other industries will be rejected Roles and Responsibilities: - Deliver effective process training to new hires and existing employees - Develop and implement training modules to enhance sales and process knowledge - Monitor and evaluate training effectiveness through assessments and feedback - Ensure trainees meet performance benchmarks before deployment - Provide ongoing coaching and mentoring to improve productivity and quality - Collaborate with operations teams to identify training needs and address performance gaps - Maintain accurate training records and reports Interested? Apply now! Share your resume via WhatsApp at 9696714723 (Homa). Stay updated with job openings! Join our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9) #Hiring #ProcessTrainer #InsuranceJobs #BPOJobs #Telesales #CareerGrowth #TrainingJobs #ApplyNow

2 to 4 Years of experience as Business Analyst Write or review security-related documents, such as incident reports, proposals, policies and tactical or strategic initiatives. Defining business requirements and reporting them back to stakeholders Creating a detailed business requirements documents, functional specification documents, user manuals, release notes, etc. Mock-ups preparation, process flow charts Working with cross functional teams (Dev, QA, Automation, UI) Skilled in JIRA, MS-Visio, Excel, Word, PowerPoint Multiple projects experience Fintech domain Helping the team agree on what they can achieve during each development sprint (or other period of time). Facilitating scrum events (daily stand ups, other meetings) as needed. Capacity planning, User stories estimation, Maintaining Product and Sprint backlogs by working with Product Owner Helping the team continuously make progress on the project by making sure each person is working on the right tasks, helping to remove any obstacles to the team members progress, and protecting the team from distractions. Keeping the organization, particularly the projects stakeholders, up to date on the progress of the scrum team’s projects via metrics, dashboards, etc

Role and key responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls. Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task force with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and Knowledge: Proven experience in Quality and Training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 4 yrs total exp + 1 yr same role + Telecome preferred

Role and Key Responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Key skills & knowledge: Ability to effectively communicate, both written and verbally Proficiency in Microsoft Office & Good Knowledge about computers Demonstrate strong probing and problem-solving skills Good people management skills, Analytical Skills / Quantitative skills Only from Internation BPO . Educational Qualification : Graduation

Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com

Hiring For ||Team Leader- OPS|| Trainer || Quality Analyst II HR POOJA (Domestic Voice Process) Click Here To Applyhttps://wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj@ienergizer.com For queries, reach out to HR POOJA on 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time management, leadership, and decision-making skills . Preferred Candidate Profile: Exceptional communication and organizational skills . Willingness to work in a 24x7 environment . Interview Details: Contact Person : HR POOJA Contact Number : 7678370584 Timing : Monday to Saturday, 1:00 PM - 5:00 PM Venue : iEnergizer, A-37, Gate No. 2, Sector-60, Noida (Near Sector-59 Metro Station) Additional Information: Candidates must reside in the hiring zone (Noida, Ghaziabad, East Delhi, or South Delhi). Those willing to relocate within a week or complete a virtual interview should WhatsApp their CV along with their name and "TEAM LEADER" to 7678370584 Click Here To Applyhttps://wa.me/917678370584 Refer your friends or share the details for more opportunities!

Good Com Skills To coach/counsel operator for enhancing productivity, safety. Implementation of lean manufacturing tools like 5S, KAIZEN, TPM. Should be proactive in analytical, logical, and having problem-solving approach, willing to work in shifts. Required Candidate profile Team player and positive attitude goal to get things done Knowledge about cycle time, throughput time, takt time Should have Knowledge about welding processes Com & interpersonal skills should be good

Must have Min 1yr Exp as Process Trainer from International process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

1 Yr exp as a Trainer(Who is giving training to Field people,) from ecommerce Industry ..Sales Trainer/Process Trainer / TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

4G RAN OSS KPI optimization 5G RAN OSS KPI optimization Post launch optimization experience Load balancing, Throughput improvement experience etc. Ericsson vendor experience is added advantage. Tools: NetAn, BI etc. Good communication skills

iEnergizer is hiring for the Manager/ Sr. Manager Training role at Noida location!! GDS EXPERIENCE IS A MUST. Interested candidates can call or share resume with HR Kailash 8800450667 Job Description The position of an Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizational success. Role & responsibilities Lead and mentor a team of trainers, offering guidance, feedback, and professional development opportunities. Design, develop, and deliver comprehensive training programs that align with organizational goals and enhance employee capabilities. Collaborate with department heads to identify training needs, performance gaps, and skill development requirements. Evaluate training effectiveness through assessments, surveys, and performance metrics, and make necessary adjustments to improve outcomes. Stay up-to-date with industry trends, best practices, and innovative training methods to ensure the training curriculum remains relevant and impactful. Foster a culture of continuous learning and development among employees, promoting the value of ongoing skill enhancement. Provide regular reports and updates to senior management on training initiatives, progress, and outcomes. Prepare and present regular reports to senior management on training initiatives, content strategy effectiveness, and hiring progress. Ensures that various training methods are being utilized, including presentations, role-playing, and interactive activities. Monitor trainee progress, provide constructive feedback, and address any questions or concerns. Develop and curate training content on the Intranet Portal Collaborate with subject matter experts to ensure training content is accurate, up-to-date, and aligned with industry standards. Maintain accurate training records, attendance, and performance metrics. Gather feedback from trainees and stakeholders to identify areas for improvement and make necessary adjustments. Preferred candidate profile Any Graduate with 1 year Manager / 3+ years as AM Training experience on paper can apply. Should have Excellent communication skills. Should be from BPO background. Comfortable to work in rotational shifts Perks and benefits Competitive Salary and Benefits package. Opportunity for professional growth. Collaborative and dynamic work environment. Virtual interviews: - Available. Immediate joiners Preferred.

Candidates with international BPO experience will be consider. Work Schedule: 5 days a week, 24*7 shifts, with rotational week offs. Minimum 1 year of experience required as a Trainer.

Hii Jobseekers Greetings from Shining stars ITPL We hiring talented professionals for multiple roles across two different Positions. Positions and locations we are hiring for- Noida Location- Position- Process Trainer (International Logistics Process) Salary Package-7 LPA Key Responsibilites: New Hire Training(NHT): Lead session on customer service process and product knowledge. Floor Support: Provide on job guidance to help trainees apply their learning . Quality Coordination: Work with quality team on TNA/TNI to align training with performance. Feedback and Refresher Training: Conduct feedback sessions and deliver refreshers training to improve skills and update on processses. Position 2: Team Lead ( International Logistics Process) Salary Package :6.75 LPA Key Responsibilites: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics including shrinkage, attrition, Average Handle Time (AHT) and customer satisfaction (CSAT), implementing improvements as needed. Provide coaching and support to team members to enhance their skills and performance. Ensure achievements of team goals and objectives related to operational efficiency and quality What we are looking for: Bachelor's degree in a relevant field. 1+ years of experience as a Team lead / Process Trainer (on paper) in a BPO domain with excellent communication skills. How to Apply: For any further queries or to get your interview aligned please give a call on- Zainab -8881378915 If incase your call has been missed you can drop your resume over the same number.

Need Process Trainer for US Banking Process. Trainer Exp from any International Bank process can apply Must know Training Metrics - TNA/ TNI US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in either Kannada / Malayalam. Interested candidates can reach out to Pavatharanip1@hexaware.com, 7305044617. Regards, Pavatharani

Hello Folks, Greetings From ShiningStars ITPL!!! We are seeking dynamic and experienced BPO Process Trainer for Gurugram and Noida location. The ideal candidate will be responsible for designing, developing, and delivering engaging training programs to enhance the skills and knowledge of our customer service representatives and other BPO professionals. Domains we are hiring for - Online Advertising Platform (Gurugram) , Travel, Logistic and E-commerce (Gurugram and Noida) Interview Mode - Walk-in / Virtual (Depends on process selected for) NOTE - Immediate Joiners Preferred Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct classroom sessions to ensure effective learning outcomes through interactive activities and assessments. Collaborate with subject matter experts to create engaging content that meets business objectives. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile 1-5 years of experience in BPO or call center environment with a focus on training. Strong understanding of OJT (On-the-job training), TNA (Training Needs Analysis), TNI (Training Need Identification), Throughput analysis, Classroom Training methodologies. Excellent communication skills with ability to work effectively with diverse groups of people at all levels. CTC Structure - Travel - Up to 5.40 LPA Online Advertising Platform - 8 LPA Logistic and E-commerce - Max. 7 LPA Feel free to connect over call or share your updated resume on WhatsApp to get your interview aligned @ 9569433682 - Indrajeet For more job updates, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #jobs #hiring #employment #vacancy #jobalert #naukri #jobsearch #jobinterviews #career #googleads #ecommerce #logistics #travel

Must have 1-2 years of experience as a trainer Must have excellent communication skills Should have working experience in BPO/Call center in International Voice Processes Should have Knowledge about process training , TNI & TNA Contact on 7697428237