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4.0 - 5.0 years
12 - 16 Lacs
pune
Work from Office
About the Role: We are hiring a S enior Engineer to design and develop our Audience Ingestion Platform – a low-latency, high-throughput system handling millions of requests per second. If you thrive on solving scalability challenges, enjoy building computing systems at internet scale, and want to work in a collaborative, fast-paced environment with opportunities to grow, this could be the role for you. What You'll Do: 4+ years of professional experience developing in Go or Java , with a deep understanding of its core concepts and best practices. Design, build, and maintain high-performance, scalable backend services. Own end-to-end responsibility for one or more key modules; act as the techn...
Posted 3 weeks ago
2.0 - 5.0 years
11 - 16 Lacs
pune
Work from Office
About the Role: We are hiring a S enior Engineer to design and develop our Audience Ingestion Platform – a low-latency, high-throughput system handling millions of requests per second. If you thrive on solving scalability challenges, enjoy building computing systems at internet scale, and want to work in a collaborative, fast-paced environment with opportunities to grow, this could be the role for you. What You'll Do: 2 to 5 years of professional experience developing in Go, with a deep understanding of its core concepts and best practices. Design, build, and maintain high-performance, scalable backend services using Go in Linux/UNIX environments. Own end-to-end responsibility for one or mor...
Posted 3 weeks ago
2.0 - 7.0 years
4 - 5 Lacs
gurugram
Work from Office
Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
noida
Work from Office
1. Device and Network Testing Conduct pre-launch device validation , including prototype handset and chipset-level testing . Perform field, sanity, functional, regression, and system testing on mobile devices across 2G / 3G / 4G / 5G networks. Execute mobility and stationary test scenarios , evaluating data throughput, call performance, voice quality, handovers, location accuracy, and device stability. Conduct performance, stress, and load testing to assess device behaviour under varied real-world conditions. Perform compatibility and interoperability testing with different national operators and network configurations. 2. Protocol and Log Analysis Capture and analyses logs using tools such ...
Posted 3 weeks ago
3.0 - 8.0 years
5 - 7 Lacs
kolkata
Work from Office
- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.
Posted 3 weeks ago
4.0 - 6.0 years
0 Lacs
gurugram, haryana, india
On-site
Key Responsibilities Act as the primary domain expert on paper manufacturing processes, equipment, raw materials, and quality standards. Analyze production, yield, and quality data to identify inefficiencies, bottlenecks, and improvement opportunities. Design and implement process optimization strategies using analytics and industry best practices. Collaborate with client stakeholders, plant operations, and cross-functional teams to drive measurable improvements in efficiency, sustainability, and cost. Provide technical consultation and training to internal teams for knowledge transfer and capability building. Ensure adherence to safety, compliance, and environmental sustainability standards...
Posted 4 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
chennai
Work from Office
Greetings from iEnergizer We are Urgently Hiring: - Role: Process Trainer Location: Chennai, New Perungalathur Contact Person: HR Sharan - 9266364422 Requirement: - 1. Only local to South India to Apply with local languages like Tamil/ Telugu/ Kannada etc. 2. 1+ Year of Experience in Process Training . 3. Should be well aware of Training Metrics like TNA, TNI, Refresher, OJT, Quality etc. 4. Aware of CSAT, NPS etc . 5. ONLY from BPO 6. Technical Process Training is an added advantage. Budget: 4.2 LPA Regards Sharandeep Kaur iEnergizer
Posted 4 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
noida, ghaziabad, delhi / ncr
Work from Office
Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 2-4 Year Skills - Good knowledge about TNA, TNI & Throughtput, OJT & PKT HR Rahul Aryan - 9315128616 (Whatsapp)
Posted 1 month ago
4.0 - 7.0 years
15 - 30 Lacs
mumbai, gurugram, delhi / ncr
Hybrid
Role - Java Role Experience - 3.5 Years - 7.5 Years Location - Mumbai (Andheri) / Gurgaon Work mode - Hybrid (4 Days WFO) Mandate Virtual Availability on 15th-Oct for 2 rounds Job Description - Qualifications: B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university 4+ years of proven full stack development experience Skills and Experience: A proven experience in core Java full stack technologies (fullstack developer experience is a must have) A proven foundation in core Java and related technologies, with OO skills and design patterns (proven experienc ein developing both front end and back end web application/related applications) Track record building high qua...
Posted 1 month ago
3.0 - 7.0 years
3 - 6 Lacs
kolkata
Work from Office
Must have Min 2yrs exp as a Process Trainer from International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
2.0 - 6.0 years
3 - 5 Lacs
bengaluru
Work from Office
Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
jaipur
Work from Office
Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
india
Remote
For an international project in Chennai, we are urgently looking for a Full Remote Senior Scrum Master / Project Manager with +8 years of experience. The Scrum Master plays a key role within the Agile framework and ensures the implementation of Scrum practices and principles effectively. We are looking for a motivated contractor. Candidates need to be fluent in English. Tasks and responsibilities: Facilitate SAFe ceremonies for the team (Iteration Planning, Daily Team Sync, Backlog Refinement, Iteration Review, and Retrospective) and coordinate inputs/outputs with ART events (PI Planning, System Demos, Inspect & Adapt); Enable flow by visualizing work, limiting WIP, removing impediments quic...
Posted 1 month ago
7.0 - 10.0 years
6 - 9 Lacs
ludhiana
Work from Office
Responsibilities: * Lead production planning, implement lean methods, oversee CNC machines, program, manage inventory, schedule dispatches. * MECHANICAL ENGINEER REQUIREMENT
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
noida, gurugram, delhi / ncr
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
kolkata
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 1 month ago
2.0 - 7.0 years
4 - 4 Lacs
navi mumbai
Work from Office
Position: Trainer (BFSI Domain Domestic Voice process BPO/KPO) Collections Location: Navi Mumbai (Resident) Qualification: Graduate Mandatory Experiences - 2 years of experiences as Trainer on paper from BFSI sector (BPO/KPO) Salary (Depends upon the round of interview) Skill : Need excellent communication in English (Hindi & Marathi) Minimum 5+ years of Quality role experience at Banking or BFSI contact centre Strong experience in designing and delivering training programs, preferably in a banking or financial services environment. Excellent verbal and written communication skills to effectively convey information and engage trainees. Ability to present training materials clearly and engagi...
Posted 1 month ago
3.0 - 8.0 years
5 - 6 Lacs
jaipur
Work from Office
Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
gurugram
Work from Office
Roles and Responsibilities * Design and deliver process training programs for new hires and existing employees to enhance their skills and knowledge. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and develop customized training solutions. * Develop and maintain training materials, including manuals, guides, and online courses. * Monitor the effectiveness of training programs through evaluation metrics such as throughput improvement. Desired Candidate Profile * Strong understanding of BPO/Call Centre operations and processes. * Proficiency in OJT (On-the-Job Training), TNI (Training Needs Identification), TNA (Training Needs Analysis), TTT (Training Delivery). * ...
Posted 1 month ago
5.0 - 9.0 years
6 - 9 Lacs
gurugram
Work from Office
Job Description Travel experience and experience of GDS is a Must To Conduct NHT for travel process To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in coaching Excellent in communication Eye for detail Prepare Training reports Excel Qualifications Graduate/ Undergraduate
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
noida, gurugram, delhi / ncr
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 1 month ago
1.0 - 6.0 years
5 - 7 Lacs
navi mumbai
Work from Office
Role & responsibilities Universal Trainer Core Trainer ,End to End Trianing ,SBS ,TNI & TNA ,Train the New Hire ,Cultural & Behavioural Training ,NHT Batches ,Classroom ,Pornounication ,Intonation ,Telephone Etiquates , Cultural & Behavioural Training ,Mock Calls ,Grammer,Throughput ,FPA . Preferred candidate profile On papers as Universal Trainer or Sr Trainer Perks and benefits 24/7 Shift 5 Days Working 2 Rotational Off Airoli Location
Posted 1 month ago
3.0 - 8.0 years
4 - 5 Lacs
coimbatore
Work from Office
Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Experience in Soft skill training can also be considered. Interested candidates can reach out to 7305044617 / pavatharanip1@hexaware.com Regards, Pavatharani
Posted 1 month ago
2.0 - 7.0 years
4 - 5 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Job Title:Insurance Sales Trainer (BPO NHT/OJT) Company- GLOBIVA Location: Sector 18, Gurgaon (Haryana)Experience: Minimum 1-3 years in Sales Training (Insurance domain preferred)Working Days: 6 Days (Monday Saturday) About the Role: We are looking for an energetic and skilled Insurance Sales Trainer to deliver New Hire Training (NHT) and On-the-Job Training (OJT) for our insurance sales process. The trainer will be responsible for enhancing sales effectiveness, improving conversion ratios, and ensuring compliance in every interaction. Key Responsibilities: Conduct NHT sessions for new joiners on insurance products, sales process, and compliance. Deliver OJT coaching to drive sales performan...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
kolkata
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 1 month ago
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