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15.0 - 20.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technology Support Group Leader at our company based in Greater Noida, you will be responsible for leading the Technology Support Group with your hands-on experience and deep understanding of business and technology across various industries. We are seeking a proactive individual who thrives in a dynamic work environment. Your key responsibilities will include providing technical solution support, driving business innovation, conducting technical assessments and recommendations, managing problems and crises, and establishing and leading a virtual community focused on specific technology. You will also be responsible for developing capabilities and technical expertise in Cloud and Infrastructure Technologies. The ideal candidate should have at least 15 years of relevant experience, with a minimum of 10 years in Cloud and IT Infrastructure Solutions Architecture and at least 5 years in Problem Management and Crisis Management support within the Cloud and IT Infrastructure domain. We are looking for someone who is a Senior Solutions Architect in Cloud and IT Infrastructure Management, proficient in Cloud and Infrastructure Operations Automation, and skilled in driving Cloud and Infrastructure Business Innovation. If you have a B. Tech degree and possess the required experience and skills, we encourage you to apply for this challenging and rewarding position.,
Posted 1 week ago
14.0 - 18.0 years
0 Lacs
hyderabad, telangana
On-site
The Professional Services organisation is dedicated to delivering Salesforce's top-tier product and project offerings to ensure customers maximize the benefits of the Salesforce Platform. We aim to help customers expedite their journey to value with Salesforce, ensuring long-term success and enabling full utilization of the Salesforce platform efficiently. Our primary focus is on assisting you in strategizing your roadmap and ensuring that your Salesforce setup is easily maintainable and adaptable in the future, thereby minimizing potential technical debt. Our team comprises thousands of leading Salesforce experts globally. We leverage our 20 years of product best practices to equip your team and partners with the necessary knowledge and tools to accomplish your objectives. Responsibilities of a Senior Technical Architect at Salesforce Professional Services include: - Serving as a trusted advisor to clients - Leading internal strategic initiatives to enhance the consulting practice - Guiding customers and colleagues in deploying emerging technologies for increased business value - Collaborating effectively, with strong communication skills, to simplify complex concepts and innovative thinking - Proactively managing risk areas and ensuring complete issue resolution - Managing customer expectations and negotiating solutions to complex problems - Reviewing and correcting project direction and key artifacts to maintain program effectiveness - Working closely with Delivery Managers, Solution Architects, and clients to design technology solutions - Leading the technical architecture team for enterprise-level customer engagement - Participating in pre-sales activities like discovery and technical deep-dive sessions - Collaborating with Salesforce product teams to support client implementations Minimum Qualifications: - 14+ years of enterprise architecture or consulting experience - Strong application design, data, integration, and security architecture skills - Excellent presentation skills and ability to defend viewpoints effectively - Detail-oriented with a knack for rapid learning and leveraging new concepts - Strong communication skills, written and verbal, tailored to diverse audiences - Ability to analyze, design, and optimize business processes through technology and integration - Resourceful thinker with problem-solving skills Required Qualities: - Trust, integrity, transparency, and reliability - Proficiency in collaboration and teamwork - Clear and purposeful communication - Ability to influence and engage with confidence Preferred Qualifications: - Bachelor's degree in Computer Science, Engineering, or related field or equivalent work experience - Application, System Architect, CTA Certifications or ability to obtain them - Ability to convey best practices convincingly within large organizations - Background in application design and development - Prior experience in Field Service implementation Preferred Qualities: - Self-awareness and relationship-building skills - Strong executive presence and storytelling ability,
Posted 2 weeks ago
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