Senior Executive EXL IT service management

1.0 - 4.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Description : The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections. . Minimum 1-4 years of Experience in AR callercollections or Patient calling. The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators. The role is completely target oriented on the number of calls made on a daily basis. . Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail . Complete received Audits with Quality . To achieve Quality and production target. . Follow project related protocols and instructions. . Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis. . Check with Manager /TL in case of clarifications . All emails from Manager should be answered promptly without fail . Ensure compliance of entire team for HIPAA, OIG. . Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.

Posted 6 days ago

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