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Customer Support Executive IMS nHance

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: As a Customer Support Associate at IMS Group (Interactive Manpower Solutions Pvt. Ltd.), specifically in the IMS People Possible division, you will be responsible for responding to inbound calls in a timely manner, resolving customer concerns within the given TAT, providing accurate information on services and policies, and maintaining a courteous and empathetic tone in all interactions. Key Responsibilities: - Respond to inbound calls promptly and effectively - Resolve customer concerns within the specified time frame - Offer clear and accurate information about services, policies, and procedures - Maintain a courteous, empathetic, and helpful tone during all customer interac...

Posted 1 day ago

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