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Customer Success Manager Amromed

3.0 - 5.0 years

10 - 15 Lacs

Chennai, Perambur

Work from Office

Reports to: Customer Success Team Lead Role Overview: As a Customer Success Manager (CSM) based in India, you will play a key role in ensuring our US-based customers achieve success with TherapyPM. This includes driving product adoption, building strong customer relationships, and proactively addressing concerns to ensure long-term customer satisfaction. Since we cater to US clients, your work hours will overlap with the US time zone (EST/PST). Key Responsibilities: Customer Relationship Management: Build and maintain strong, trusted relationships with TherapyPM clients in the US. Serve as the main point of contact for customer inquiries, offering strategic guidance to ensure their success. ...

Posted 7 months ago

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